DIAGNOSING/IDENTIFYING VEHICLE RECALL ISSUES

• Matt Garafola

• First Year Seminar

• FY-101 BM04

• Professor Greason

• December 7, 2015

PROBLEM VS SOLUTION

• Problematic Scenario: A manufacturer has received information regarding problematic issues with a certain type of vehicle

• Solution: Diagnose the issue, offer repairs, and continue onward producing the vehicle

SPECIFICS

• A manufacturer receives complaints and accident reports on a certain type of brand vehicle

• These issues of vehicles can be nation or world wide

• Usage of Feiner’s laws and Gardner’s theory of Multiple Intelligence in diagnosing the problem

http://dccargeek.com/celebrate-the-year-of-the-recall-with-a-bunch-of-graphs/

GENERAL MOTORS HAS MAJORITY OF RECALLS OVER 50% ... JUST IN 2014

HOW CAN MANUFACTURERS AVOID RECALLS

• FEINER’S LAW OF WINNING CHAMPIONSHIPS:

Work hard and only use the best of the best to produce a vehicle

HOW CAN MANUFACTURERS AVOID RECALLS

• Gardner’s Logical Thinking Intelligence

This enables engineers to think critically and mathematically to avoid weakness in constructing and mass producing vehicles.

HOW CAN MANUFACTURERS AVOID RECALLS

HOW CAN MANUFACTURERS AVOID RECALLS

• Test and retest certain parts

• Only use quality parts

• Put the vehicle in more physical tests to conquer durability

HOW CAN MANUFACTURERS AVOID RECALLS

http://www.latimes.com/business/autos/la-fi-hy-recall-fever-20140516-story.html

http://hypebeast.com/2015/4/polls-who-will-win-this-years-nba-championship

HOW CAN VEHICLE MANUFACTURERS RECEIVE INPUT ON VEHICLE

• LAW OF FEEDBACK

Have the auto industry give advice and critiques on a vehicle or parts

http://www.newyork.com/articles/jobs/the-art-of-giving-great-feedback-at-work-73388/

HOW CAN VEHICLE MANUFACTURERS RECEIVE INPUT ON VEHICLE

http://www.bang2write.com/2015/08/6-things-to-remember-when-dealing-with-writing-feedback.html

HOW CAN VEHICLE MANUFACTURERS TAKE FAULT

• LAW OF ACCOUNTABILITY:

Take blame for an issue without denying

OWNING UP TO A MISTAKE MAY BE DIFFICULT BUT OFTEN IS THE RIGHT THING TO DO

https://kaarre.wordpress.com/2015/10/23/taking-the-blame-for-a-wild-pitch-5/

HOW CAN VEHICLE MANUFACTURERS TAKE FAULT

http://www.someecards.com/thanks-cards/thanks-for-unwittingly

HOW CAN PEOPLE AVOID PURCHASING A RECALLED VEHICLE

• LAW OF OPTIONS:

Knowing all your available options• LAW OF SELF-INTEREST

Knowing exactly what it is you want

HOW CAN PEOPLE AVOID PURCHASING A RECALLED VEHICLE

http://www.lawofattractionthatworks.com/whatisthelawofattraction/how-to-avoid-

attracting-the-things-you-dont-want/

http://www.theravive.com/today/post/The-Cost-of-Avoiding-Conflict-0000275.aspx

HOW CAN PEOPLE AVOID PURCHASING A RECALLED VEHICLE

• Gardner’s Interpersonal system of solving:

Understand your surroundings and how to handle certain issues

RESEARCH!!

AVAILABLE RESEACH

• https://vinrcl.safercar.gov/vin/

^ This is a method to researching^

• Enter Vehicle Identification Number

• Automatically will search for reported recalls

HOW CAN PEOPLE AVOID PURCHASING A RECALLED VEHICLE

http://onpace.osu.edu/modules/transitioning-to-the-workplace/building-interpersonal-relationships

STARTLING IMAGERY

HOW CAN INCREASING RECALLS BE STOPPED

• Manufacturers must not take short cuts in manufacturing vehicles

• Do not beat around the bush

WHAT REALLY MATTERS

QUALITY VS QUANTITY

IF BOTH ARE EQUALLY USED =

SUCCESS!!