financial mappers overview · 2020-04-09 · financial mappers and financial mappers pro overview...
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Financial Mappers and Financial Mappers Pro Overview
Glenis Phillips Designer of Financial Mappers
Director Plencore Wealth Ltd
(07) 3216 4132 (Direct Line)
0411 086 532
1300 162 945
Version: 09.04.2020.
Plencore Online Pty Ltd is a wholly owned subsidiary of Plencore Wealth Ltd and is the online retail section of the company. For additional information about the software, contact Glenis Phillips, the concept designer. ([email protected] or phone Direct Line)
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Table of Contents
LIVE DEMONSTRATION OF OUR CLIENT REVIEW APP – ESOA AND REVIEW ............. 4
UPGRADES COMING SOON ............................................................................................................ 6
INTRODUCTION................................................................................................................................ 7
SOFTWARE – TECHNICAL DETAILS ........................................................................................... 9
Two Factor Authentication ............................................................................................................................ 11
DEFAULT RATES ............................................................................................................................ 12
ACCOUNT DETAILS ........................................................................................................................ 18
TUTORIALS ...................................................................................................................................... 21
SAMPLE PLANS ............................................................................................................................... 22
STARTING FINANCIAL POSITION ............................................................................................. 23
Updating the Starting Position ....................................................................................................................... 29
Some Important Notes about Starting Financial Position ............................................................................... 30 Transaction Account ......................................................................................................................................... 30 Loan Types ........................................................................................................................................................ 30 Self-Managed Superannuation ........................................................................................................................ 30 Annuities .......................................................................................................................................................... 31 Allocation of Funds to Investment Plan ........................................................................................................... 31 Personal Assets ................................................................................................................................................ 32
IMPORTING AND EXPORTING CSV FILES............................................................................... 33
Importing and Exporting CSV Files to and from Starting Position ................................................................... 33
Importing and Exporting Client Contact Details ............................................................................................. 34 Example of importing a set of 5-clients ............................................................................................................ 35
Special Note on New Feature CMS (Content Management System) ............................................................... 37
Third-party Bridging App to import data from your CRM ............................................................................... 37
PLAN CREATION ............................................................................................................................. 39
Plan Details .................................................................................................................................................... 40
Plan Length – 50 years ................................................................................................................................... 40
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Plan Ownership ............................................................................................................................................. 41
PLAN MANAGEMENT AREA – NAVIGATION CHEVRONS ................................................... 43
Objectives ...................................................................................................................................................... 43
Milestones ..................................................................................................................................................... 44
Targets ........................................................................................................................................................... 45
Planner Page – Personal Cash Flow Section ................................................................................................... 47 Salary & Other Income Streams ....................................................................................................................... 47 Pensions from External Sources ....................................................................................................................... 50 Personal Loans and Credit Card Debt ............................................................................................................... 51 Insurance .......................................................................................................................................................... 52 Lifestyle Goals .................................................................................................................................................. 54 Budget .............................................................................................................................................................. 55 Retirement Income .......................................................................................................................................... 57
Planner Page – Investing Section ................................................................................................................... 59 Salary Allocation Investment Plan .................................................................................................................... 59 Transaction Account ......................................................................................................................................... 60 Cash Accounts .................................................................................................................................................. 65 Term Deposits and Bonds ................................................................................................................................ 66 Share Portfolio ................................................................................................................................................. 67 Managed Funds ................................................................................................................................................ 67 Retirement Accounts ........................................................................................................................................ 69 Transfer Balance Cap ........................................................................................................................................ 84 Special Note on SMSF Cash Account Balance for Joint Accounts ..................................................................... 89
Early Withdrawals from Superannuation Accounts ........................................................................................ 91 Annuity or Defined Benefit Fund ..................................................................................................................... 93 Real Estate ........................................................................................................................................................ 95 Investment Loans ............................................................................................................................................. 97 Taxation ............................................................................................................................................................ 98 HECS-HELP (Tax Schedule).............................................................................................................................. 102
Review ......................................................................................................................................................... 104 Plan Dashboard .............................................................................................................................................. 104 Plan Dashboard Graphs .................................................................................................................................. 105 Key Indicator Graphs ...................................................................................................................................... 109 Financial Targets............................................................................................................................................. 110
Reports ........................................................................................................................................................ 111 Report: Compare Two Plans ........................................................................................................................... 112
SOA .............................................................................................................................................................. 114
MODELLING TOOLS .................................................................................................................... 116
Historical Data ............................................................................................................................................. 117
Economic Cycles........................................................................................................................................... 118 Edited Historical Data ..................................................................................................................................... 118
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Modulators .................................................................................................................................................. 119 Income Modulator ......................................................................................................................................... 121 Loan Modulator .............................................................................................................................................. 121 Capital Growth Modulator ............................................................................................................................. 122
Plan Outcomes Using Modelling Tools - Report ........................................................................................... 123
FINANCIAL MAPPERS PRO ....................................................................................................... 124
Introduction to Financial Mappers Pro ........................................................................................................ 124
PRO FUNCTIONS .......................................................................................................................... 125
1. User / Role Management ......................................................................................................................... 125 Adding Team Members to your Pro Platform ................................................................................................ 127
2. Client Management ................................................................................................................................. 129 a. Adding Clients ............................................................................................................................................. 129 b. Adding Pro Clients ...................................................................................................................................... 134 c. Linking Clients to other Team Members .................................................................................................... 137 d. Upgrading Clients to be ProCONNECT Clients .................................................................................................. 138 Client Details Maintenance ............................................................................................................................ 141
3. Creating and Sharing Financial Mappers PLANS ....................................................................................... 144 a. Plan sharing between team members........................................................................................................ 144 b. Adviser sharing plan with ProCONNECT client ................................................................................................ 153 c. Connect Client Initiating Plan and Sharing with Adviser ............................................................................ 156
4. Building Customised Reports ................................................................................................................... 157 Financial Mappers PRO – Additional Customised Reports ............................................................................. 157 Wealth Guidance Report and Report Builder................................................................................................. 159
THE CLIENT REVIEW APP ........................................................................................................ 164
Upload of Report to the Client Portal .......................................................................................................... 164
Plan Details (Including time spent reviewing report) ................................................................................... 166
Documents .................................................................................................................................................. 166
Q&A ............................................................................................................................................................. 167
Educational Material ................................................................................................................................... 169
Text to Speech ............................................................................................................................................. 170
THE FUTURE OF FINANCIAL ADVICE ................................................................................... 171
FURTHER INFORMATION ........................................................................................................ 172
CONTACT ....................................................................................................................................... 173
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Live Demonstration of our Client Review App – eSOA and Review
The FPA has stated that the model of giving a client 100-pages of information, is too complex for the client and too expensive for the adviser. The FPA is commencing an initiative to design a digitally delivered client interactive SOA for
better client engagement and understanding. They are currently establishing a committee
with representatives from ASIC, legal experts, compliance officers, advisers, and the
community, to set a new gold standard for the advisory industry.
Financial Mappers is one of a small group of Fintech’s asked to design such a portal.
On our website you will find two 3-minute videos demonstrating our Client Review App. The
script is the same for both videos, but the videos demonstrate two options:
• Statement of Advice – Scaled Advice RG90 format (Insurance recommendations
only)
• Statement of Advice – Full Service is an alternative layout and one we think better fits
the needs of an adviser, giving more than advice on insurance products.
There two videos may be viewed on the Financial Mappers Website:
https://www.financialmappers.com.au/statement-of-advice/
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From this page, you will find links to two interactive Client Review Portals, where you can
experience what you can show your clients at a meeting and then later, let your clients log
into the app and view the Statement of Advice at a later time.
Please note that while this portal was created primarily for the delivery of a digital version of
a Statement of Advice, you can also upload any report you have created using the Report
Builder. Further details will be provided in this document.
To help you upload reports suitable for this portal, Financial Mappers has created six
templated reports, which you can copy, edit and publish in the Report Builder.
The website has links to two SOA reports and four Review Reports:
https://www.financialmappers.com.au/statement-of-advice/
The Reports which can be used in the Client Review App are:
• Statement of Advice
• Statement of Advice (Insurance Only)
• Summary Report of Client Plan
• First 5-Years of Client Plan
• Debt Management Report
• Retirement Plan Report
Please Note: There is also a template for a report called “My Plan”. This is a report used in
our LITE product and is not intended for adviser use.
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Upgrades coming soon
Financial Mappers works constantly to deliver what our advisers need to operate efficiently
in an ever-changing world. All the recent changes have been a direct result of talking with
our advisers. If you would like to contribute to any future changes, please discuss your
requirements with Glenis Phillips, the Designer of Financial Mappers.
Registering ProCONNECT Clients
With the increasing popularity of the new business model, where the client enters their
Starting Position, creates and plan and then asks for Scaled Advice, we will be changing
the way ProConnect Clients are registered so that you do not have to create a client plan before
inviting the client to register their account
This business model is intended to make financial advice affordable and accessible to all by
shortening the planning time. This model is for Advisers wishing to connect with the
Millennials and clients who want to co-plan, and who they see as the future of their practice.
The clients will be able to enter the Starting Position for you. Some may ask their clients to
create a short plan, showing the major purchases or sales and then seek your advice on the
best way for you to optimize their requirements.
Integration with CRM Platforms
Over the next few months, we will be working with a number of platforms to integrate
Financial Mappers. Once each integration is completed you will be advised.
Currently we have a third-party app for importing data from X-Plan into the Starting Position.
We have now integrated with WorkSorted. https://www.worksorted.com/
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Introduction
Financial Mappers is modelling software, with all inputs and lifestyle parameters entered
and altered by the user. Detailed Starting Position information is first entered regarding the
user’s financial situation. This includes their holdings - home, other assets, liabilities, and
superannuation, their personal cash flow - income and living expenses, and their aspirations
in the form of lifestyle goals (e.g. cars or holidays) and milestones, such as having a baby or
a major financial purchase like a home. This information can then be imported into any new
plan.
In the plan, their target for retirement income can also be entered, along the intention about
what portion of annual income will be allocated for purchasing assets and repaying home
and investment debts in each future year.
Multiple “what if” scenarios can then be developed so the user can consider a range of future
projected results and see how well these meet their objectives. Financial Mappers
generates a series of reports that show the calculated future projections (model) based on
the entered starting position information, and the future scenarios created.
Financial Mappers PRO is for advisers so they can enter future plans representing their
advice, and review the calculated model, thereby testing the advice outcomes and showing
these to an unlimited number of clients. Financial Mappers Pro features optional shared
Financial Mappers plan access (with dual usage of the software between the adviser and
their client) via the ProCONNECT facility. The Financial Mappers Pro license allows advisers
also to customize the software interface to include their company’s branding and create
additional reports exclusively for the use of their business and their clients. It is these
customized reports which can be uploaded to the Client Review App.
Financial Mappers has the potential to be further developed into a complete financial
planning platform in addition to its current modeling capabilities. Financial Mappers has also
been designed for quick release of country-specific versions as required.
In addition to this Overview Document, please review our special Master Class series, on
the QuickStart Resources(https://www.financialmappers.com.au/trial-sequence-
pages/masterclass/), designed to get advisers up to speed very quickly on cash flow
modelling and client engagement.
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• Making a Plan
• Budget, Transaction Account and Investment Plan Cash Flows
• Retirement Accounts: Superannuation/Pensions, SMSF and Annuities
• Interest Earning Accounts: Cash Term Deposits and Bonds
• Shares and Managed Funds
• Real Estate: Home and Investment Property
• Income Streams in Retirement
• Plan Construction: Statistics, Financial Targets and Asset Allocation
• Insurance Needs Evaluation
• Modelling Tools
• Client Review App (includes information about the Report Builder)
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Software – Technical Details
The software logic is written using the Microsoft .NET framework, communicating with a
Microsoft SQL database, and interfaced through ASP.NET API and Web front-end
extensively written using multiple JavaScript libraries. SSL is used for encrypting data
transferred between the clients’ browser and the web server. The web service layer is REST.
The mathematical platform and the interface are separate.
Our internal administration access to the Financial Mappers software allows it’s
customization without having access to the actual code or IP. Elements of different tax rules,
retirement account types, etc. are already created as options, and it is simply a matter of
selecting the appropriate ones as the default options.
The administrative staff, including software developers, cannot access any user’s account.
Their account is completely private and can only be accessed by means of an encrypted
password. If the password is lost, the account holder must email
([email protected]) for a link to reset their password.
Data transferred between browser and server is protected by 256-bit RapidSSL Encryption.
For additional security we recommend that generic account names are used by users for the
various asset and liability accounts they create in the software, rather than any specific
account details such as bank account numbers. One should always remember that this is
modelling software and not accounting software.
Financial Mappers has Virtual Private Server Hosting. The VPS is hosted with Crucial Australia.
https://www.crucial.com.au. Crucial’s servers are located in a locked cage at the EY3 Data Centre
(Equinix) in Alexandria, NSW. This is a private cage which they do not co-locate with other servers
and only Crucial’s employees have access.
The data centre’s security practices and certifications can be found at:
http://www.equinix.com.au/locations/australia-colocation/sydney-data-centers/sy3
The Financial Mappers software has been reviewed by Michael Anastas of HWL Ebsworth
Lawyers and after reviewing it he is of the opinion that Financial Mappers can reply on the
Class Order (05/1122) relief and is not required to hold an AFSL. A full copy of the report will
be supplied on request.
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The software does not recommend or sell any financial products. Plan decisions are entered
by the user, and then results based on that input are dynamically calculated and
summarized in reports which the user may save as PDF files.
Where Financial Mappers PRO is used, security systems have been installed so that your
company’s FM Administrator will assign which adviser and paraplanner may access any
client’s account. The adviser may hide their ‘plans’ from ProCONNECT client view, but ‘publish’
the plan when in meetings with the client. The adviser can also leave a ‘copy’ of his plan in
the ProCONNECT client’s section ‘My Plans’.
More information is available on the Financial Mappers website where a PDF file of
Financial Mappers Pro Features can be downloaded.
https://www.financialmappers.com.au/for-advisors/
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Two Factor Authentication Email is used as the second authentication method, using the delivery of a 6-digit verification codes. This feature is optional and may be disabled in the Account Details.
This feature is optional and may be disabled in the Account Details.
If you are using the optional feature ProConnect for you clients to access the software, they will
have the same option to use 2-F-A which may be disabled if they don’t want to use it.
Clients access the Client Review App through the link you send do not require any login.
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Default Rates In Financial Mappers Pro, the Chief FM Administrator can set the Company Default
Rates for all who use their version of the software. These default rates can only be changed
by the Chief FM Administrator. This ensures that when plans are shared between team
members or with ProCONNECT clients, the Default Rates remain the same.
Only the Chief FM Admin has access to this area.
Occasionally the Company Default Rates in the software may need to be altered. Default
rates for old plans will not change, only those created after the updated default rates. To
view, but not change, the Default Rates for a specific plan, click on the icon for Plan Default
Rates.
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The Plan Default Rates are displayed but cannot be edited by either Advisers or ProConnect
Clients.
The Default Rates in Financial Mappers were updated on the 09.04.2020. The reflect the
20-year average returns from 2000.
Below are the new Default Rates used in Financial Mappers. Please read the Disclosure
Statement on the software website (accessible in the footer of all screens) for a detailed
explanation. Note that the same returns have been used for Real Estate and Shares, with
the average capital growth rate applied to both. That is Shares (5.47%) and Real Estate
(6.71%) to give an average rate of 6.12%. (We also maintain the some income rate of
4.25% for Shares and 4.25% Net Income for property after 15% Expenses are deducted)
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These are the rates used in Financial Mappers:
Note on Default Rates:
From time to time, the Company may decide to change the Company Default Rates. Default
Rates selected should be explained in the Company’s Disclosure Statement. You should
consider if Default Rates for all time periods are listed.
The following are average rates over different time periods, if you are looking for guidance:
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Only the Chief FM Admin has access to the Company Default Rates.
The link will take the Chief FM Admin to this page, where the Company Default Rates can
be set. (For example, here the Inflation Rate was changed to 3%)
When a New Plan is created, the current Company Default Rates are applied and cannot
be changed by advisers or ProConnect Clients. As the economy changes over the years, there
may be times, when the Chief FM Admin, decides the Company Default Rates should be
updated. When this occurs, all old plans retain the Default Rates as set at the time the plan
was created. To view the Default Rates for any plan, the user should go to the Planner
Page, and click on the icon for Plan Default Rates.
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The Default Rates applied to that plan are displayed and cannot be changed.
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Account Details In the top right-hand corner of every screen is the name of the person who owns the
Financial Mappers account.
For individual usage of Financial Mappers, the drop-down Menu (under the account holder’s
name) will include the account details option and this is also where the user can Logout of
the account.
The account holder’s name is pre-filled from the initial registration details, and if there is a
partner, their name needs to be added here. It is on this screen, that the email or
password for the account can be changed. You can also enable/disable 2FA. To disable,
you will be asked to enter your password.
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Financial advisers may find it helpful to access this information when working on a client’s
plan in Financial Mappers Pro.
For all assets included in plans, the ownership is assigned to either one of the partners or it
is identified as Joint. A 50%-50% ownership split is applied to jointly owned assets.
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Tutorials
With increasing usage of the ProCONNECT option, we have a set of Tutorials, which can be
accessed by both advisers and clients. We believe these PDFs are easier to read than the
Help Manual or FAQ.
Each Tutorial will contain FAQ for that topic. In addition, we have introduced the concept of
a Doodle Pad. Here the client is given some basic information and asked to explore options
the see the “Cause and Effect” of financial decisions. For example, the client may be asked
to consider a plan where there is $100,000 in the Transaction Account and consider the
outcome where the Interest Rate on the investment is changed by 1%.
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Sample Plans A list of pre-created plans is accessible from the drop-down menu, for new users to get
familiar with what plans look like, and the model screens and reports that are calculated for
them.
Any plan can be viewed by clicking on the adjacent copy icon (shown above), which then
adds that plan to the user’s “My Plans” list. The adjacent PDF tutorial can also be
downloaded which shows how the plan was created step by step.
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Starting Financial Position
This is the plan owner or client’s actual financial position as well as their future investing
intentions. Details entered here are included in any new plan created, when the New Plan
from Starting Position option is selected on the MY PLANS page.
Until you complete the Starting Position the New Plan from Starting Position button on
the MY PLANS is greyed out.
To enter the Starting Position for a client, click on the Starting Position button, when that
client is selected.
When entering the Starting Financial Position, it must first be decided whether plans for this
owner or client will be JOINT or for just for the Principal plan owner only.
If you want to change the previously selected option, click on the RESET button, at the top of
the Starting Financial Position page. All the entries will be cleared.
To edit information previously entered, go to the relevant area on the Starting Position
page, edit the information and select SAVE.
This is an example of Starting Position entries:
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When completed, click the LINK Financial Position Report, to generate this Report which
includes all the details listed in the Starting Position. On the Reports page in the Plan
Management Area, a shorter version of the Starting Position at Start of Plan is available.
This report includes the details, such as SMSF which are not included in the Starting
Position.
This is an example of the report generated from a plan which has used the Starting
Position. Note that this Report lists the plan as Starting Position as it can be generated
prior to creating any plans. This is the information which will be imported into any new plans.
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Updating the Starting Position When working with a Pro-Connect Client, either the client or the adviser can update the Starting Position. The updated information will be updated in both the client and the adviser’s account information. An email will be sent to the other party if the Starting Position is updated.
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Some Important Notes about Starting Financial Position
Transaction Account
This is the account through which many investing transactions are entered by the software.
(Please see later detail about the Transaction Account describing which investing is and isn’t
shown in the Transaction Account.) This includes transactions for the Home and Home
Improvements (but not everyday maintenance), Investments and Retirement Accounts
(Superannuation & Annuities). You must enter a starting balance (even if it is zero) and
SAVE this account.
Loan Types
The entry of Loan Type is limited in the Starting Position, to either Interest Only or
Principal and Interest. For each loan, the user can also enter the name of the lender.
In the Plan Management Area, there is a choice of four types of loan. After any plan is
created, the user can EDIT the Loan Type if necessary, to specify any of the additional two
types of loans which are:
• Interest Only followed by a Principal and Interest Loan
• Principal and Interest Loan with Options (Introductory Interest Rates, Redraw Facility
and Refinancing)
Self-Managed Superannuation
The information for this asset account is too complex to enter in the Starting Position.
Details need to be added in the SMSF area after a plan is created. Therefore, this
information will not be included in the Starting Position Report. In this case you would be
better to commence a plan, add the SMSF or annuity information and then generate the
Report, Starting Position at Start of Plan.
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Annuities
Annuities can only be used in the Retirement Phase of a plan. Because the information is
dependent on age and plan type, it must be entered from the Planner page after a plan is
created.
Annuities also include Defined Benefit Superannuation/Pension Accounts.
Allocation of Funds to Investment Plan
Allocation of a Percentage of the Gross Salary to investing is the action that creates funds
available for investing, for each year of any plan. Later, after a plan is created, this allocation
can be specified or fine-tuned, and this is done by the entry of a percentage figure.
In the Starting Position, the user is helped to calculate the starting percentage figure to be
used in any plan. After entering the proposed additional home or investment loan payments
and amounts to be used to purchase non-property assets on a regular basis, the allocation
percentage is calculated as shown below.
Note that the Unallocated Funds, includes tax liabilities, as these are not calculated in the
Starting Position.
At the end of the entries for the Starting Position, the user may create a Report showing all
the data entries or return to the My Plans page.
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Personal Assets
The user can create a list of current Personal Assets. This data is only used in the creation
of an Assets and Liabilities at Start of Plan and are not displayed in the Planner Page of
the plan.
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Importing and Exporting CSV Files
Importing and Exporting CSV Files to and from Starting Position
If you can Export a CSV file from your platform, this information can be imported via a
Financial Mappers CSV file. Likewise, you can export a client’s Starting Position to CSV
File.
A sample Import CSV File is in the QuickStart Resources/Getting Started Guide & Product
Overview.
When you return to the main planning page, you can now share the Starting Position
information with your Paraplanner and commence a New Plan from Starting Position. In
this case, all the information, except the Personal Assets is imported into the Plan.
(Personal Assets are only listed so that these items can be listed the Starting Position
Report, as part of the Assets and Liabilities Statement).
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Importing and Exporting Client Contact Details To import or export Client Contact Details, go to the Users Page. This page is only
accessible by people with the role of Chief FM Admin or FM Admin.
To test the format, simply use the Export Clients to make a file.
The order of the columns are:
1. Client Code
2. Email
3. First Name
4. Surname
5. Initials
6. DOB
7. Partner Code
8. Partner Firstname
9. Partner Surname
10. Partner Initials
11. Partner DOB
12. Phone
13. Address
14. Suburb
15. State
16. Country
17. Company
18. Company Address
19. Company Suburb
20. Company State
21. Company Postcode
The columns 17 – 21, refer to your client’s Employer and employers address.
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Example of importing a set of 5-clients
When you click on the Import Clients, you will be asked to choose a file
Note that the clients are now added to the user list but have not been assigned to an adviser.
For an adviser, in this case Simon Simmons, to add the client to his list he must do the
following:
Click on the Add Client button.
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This blank screen will be displayed
The adviser must enter the Client ID, in this case A100 and click on the Lookup Icon
By clicking the Continue Button, the client’s name is added to the adviser’s list.
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Special Note on New Feature CMS (Content Management System) Financial Mappers has started to integrate with CRM platforms. Our first integration is with
WorkSorted. You can now select the SMS, in this case WorkSorted, entered the
WorkSorted Client ID, and the information will automatically fill.
Third-party Bridging App to import data from your CRM
Financial Mappers has been working with Sean Harrison of Advice Builder, to create
Bridging Apps from any CRM. There will be a small annual fee payable to Advice Builder
for this service. The Bridging App for X-Plan has been created and ready for use. Other
Bridging Apps will be created as requested.
Sean is very experienced across several sectors of the financial services industry and is now
consulting to advisers. I would recommend him for any other services you may require
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Contact Details
Sean Harrison
mobile: 0422 242 234
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Plan Creation When first logging in, the user is in the MY PLANS area. This can be navigated to from the
drop-down list under the account holder’s name, or the MY PLANS icon at the top left of the
Plan Management Area.
A new plan is created by clicking on one of the two buttons shown below. It can include the
Starting Position if desired or be completely blank.
Any plan can be copied by clicking the “copy” icon adjacent to an existing plan on the plan's
list.
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Plan Details The various information about the new plan is entered as shown.
There are three types of plans:
1. Savings (Investment) - No retirement income will be included because Drawdown functionality does not apply
2. Retirement only - Only includes the retirement phase
3. Lifetime (Savings and Retirement) Includes both life phases with retirement starting in year specified in Retirement Income area of PLANNER
The Target Retirement Income (in today’s value) is an important entry value at this stage, as
the calculated model will be compared to this desired outcome.
Plan Length – 50 years
A length of a plan may be from 5-years to 50-years. You can change the length of the plan,
and any data entered after the end of the current plan will be retained if you decide to
increase the length of the plan later.
It may be that during your client meeting, you only want to show the client the plan up to the
end of the Savings Period at first, but then extend it to 50 years so you can show the likely
outcome in the drawdown period.
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If you are using the Pro-Connect option, you may make a 50-year plan for yourself, but only
share a 5 or 10-year plan with the client. Of course, if they change the length to the plan,
then all your entries will be retained. To do this, you would make a copy of the plan and then
change the length of the plan.
Plan Ownership Plans can be owned by single individuals or partners. When creating a New Plan for
partners, the Joint Plan option must be ticked if the plan is to include ownership options for
both partners and joint ownership of assets. The Initials (Identifier) must be entered. This
allows up to eight characters to be used as a nickname to identify each partner. This
identifier then suffixed to the name of any asset held by each partner on screens and in
reports. Where the account is Joint, the word Joint will be suffixed to the asset name.
Single plans cannot be changed to Joint Plans or vice versa. When a change of plan
ownership is required, a new plan needs to be created.
When the SAVE button is clicked after entering the Plan Details, the plan is created, and the
user is transferred to the Plan Management Area.
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In the Plan Management area, the names of the plan owner(s) are shown next to the plan
name.
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Plan Management Area – Navigation Chevrons
Please Note: If your clients are using the ProConnect option, they do not have the SOA or
Client Review options. For clients to view the Client Review App, you will send a link to the
client.
Objectives
On the Objectives page, the following information related to the plan can be entered:
1. Plan Objectives: The desired outcome of this plan.
2. Main Strategy: The intended “big picture” steps included in the plan, that enable the
Plan Objectives to be reached.
3. General Comments: Any additional comments about this particular plan that may
need to be recorded.
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Each plan created can have a different set of Objectives. When information has been
entered here in the Objectives area, it will be included in the following reports in the
Reports area:
• Financial Objectives and Lifestyle Goals
• Check Your Plan Outcomes
• Wealth Guidance Report
This is how the entered information is displayed in the Reports. Note that you do not need
to add the heading to the panel. These headings, unlike the SOA Editor panels are
automatically added.
Milestones To help the adviser understand the needs of the client, a list of milestones can be created.
These can be added to, when advisers request more milestones. Currently, they list major
personal events and major purchases. They are added to the bottom of the Chevron –
Objectives.
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Targets
The user can set their financial targets and then test whether these targets have been met.
The user enters a selection of financial targets. The program then gives a score out of 100,
depending on how close the user comes to achieving their targets.
The user can add also the targets for years 20 and 30 of a plan. The following is an example
using Year 10 targets only, selecting all three options.
This information can be imported into customized reports in either graph or table mode as
shown below. The gap between the maximum of 3 times periods, is calculated by the
software, depending on the length of plan.
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This Financial Targets chevron can be a good place to discuss and demonstrate a Gap
Analysis. You may have strategies to show your client as to how the gap could be closed.
With the Interactive SmartPanel, graphics are included, depending on the targets are
achieved
In addition, the chevron Review, will display the interactive SmartPanel, for Financial
Targets.
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Planner Page – Personal Cash Flow Section
This page is the workstation where the plan strategy is entered. (Default Rates and Tax
Schedules can be changed if required by clicking on their icons in the Calcs and Settings on
the rightmost section of the page).
Salary & Other Income Streams This module allows the selection of a Salary, from which the SGL may be automatically calculated. In addition, income streams from Family Trusts, Investment Companies and Business may be included.
Salary The method of salary increases has three options. These are:
• No increase
• Inflation
• Specified (nominate a percentage increase to be applied)
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The “include in employer superannuation contributions” item can be unchecked where the
salary does not qualify for Employer Contributions.
Other Income Steams In this selection, the method of taxation can be selected, together with the application of Imputation Credits if appropriate. A percentage of this income stream may also be allocation to Salary Savings for Investments. This account would be suitable for:
• Property Trusts
• Investment Entities
• Business Income
• Professionals with distributions from their professional (Pty Ltd) company
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Pensions from External Sources The program has two options:
• Non-Means Tested Pension
• Means-Tested Pension
Non-Means Tested Pension The user can simply add the estimated pension amount.
Means-Tested Pension This calculator follows the rules the Australian Aged Pension for Single/Couples who are
either Non-homeowners or Homeowners. The program determines which they are
according to either the plan is a Joint Plan and if they own a home in that particular year.
The current parameters for all the information required are prefilled, but allows the user to
overtype, should the values change, or the client is one with specific circumstances such as
a couple being each assessed as a single.
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Because the calculations are not restricted to retirement age, this account can be used for
clients on Disability Pensions. However, you may need to edit the parameters for eligibility.
Note:
The thresholds and pension abouts are updated each quarter.
Personal Loans and Credit Card Debt Both personal loans and credit card debt can be entered. There is a comprehensive list of
options for both Interest Rates and Payment Schedules
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Insurance The user can enter current insurances and those planned for future years. These policies
may be allocated as paid from either the personal budget or superannuation.
When superannuation is specified, the cost is not automatically added to the
Superannuation Account. It needs to be entered into that account by the user.
Where the cost is assigned to the Budget, this may be specified as Tax Deductible when
appropriate. When this occurs, the costs are added to Tax Deductions in the Tax Estimator.
This information is automatically included in the Insurance Needs Report. Where the policy
is for Life and TPD, the amount of the policy cover is entered in both the Death and TPD
sections of the Insurance Needs Report, with half the premium allocated to each section.
In this example, both partners are aged 30, but Mary does not start her policies until age 35
(for demonstration).
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Lifestyle Goals Lifestyle Goals are included in the Personal Cash Flow section of the BUDGET area. The
program allows you to include recurring savings. For example, you may plan to replace your
car every 5-years and wish to save for it on an annual basis.
You may want to allocate in your Budget a holiday every 3 years.
The Lifestyle Goals information can be included Reports in either graph as above or table
format:
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Budget A detailed budget of personal expenditure (in present value) can be entered. This area is the
summary of personal (not investing) cash flow. Income is shown as entered in the Salary,
Retirement Income section, or Transaction Account withdrawal areas of the software, and
tax is calculated. The annual living expenses can be entered as a single overall value, a
separate single value for each of the 10 main categories (shown as tabs) or in as much
detail using subcategories as required.
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Under each of the TABs, 8-entries displayed with the option to increase the number of rows,
by clicking the Add Item button. Note that costs can be listed as optional. This information
is used for calculating cash flows should the client be unable to work and must reduce
normal living expenses.
If you would like your clients who are not ProConnect Clients to complete this information, you
may provide them with an Excel Workbook ready for completion. Simply ask for a copy of
the file.
There is a SmartPanel for reports, which will show the following image next to the graph if
there are insufficient funds to pay the Budget Expenses.
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Retirement Income Income for each year of retirement is specified here. Where the Retirement Phase is part of
the plan. (Retirement Plan or Lifetime Plan) The funds to be used by the drawdown are
withdrawn from the specific asset accounts and deposited into the Transaction Account.
These values are displayed on the Retirement Income page as Funding for Drawdown.
The drawdown amounts are calculated by the software as coming from a mixture of
retirement accounts, investment income, and investment capital.
Where funds from the sale of real estate are required to contribute enough retirement
income, a real estate sale transaction must be entered by the user and the funds will then be
deposited in the Transaction Account.
The retirement income is then transferred from the Transaction Account to the Personal
Budget for each year, as specified.
The following is a sample of the drawdown in the retirement phase of a Lifetime plan.
Results can be displayed in Present or Future Value by clicking the desired button as shown
below.
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If the plan has included any Pensions from External Sources, including the automated
Means-Tested Pension, the values would be included here. However, this income is not
included in the above graphs. It is included in the Budget – Income.
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Planner Page – Investing Section
Salary Allocation Investment Plan This is where the portion of salary allocated to investing each year is assigned to the
repayment of home and investment loans, and regular purchases of assets (other than real
estate) including personal contributions to superannuation.
Home and net investment loan expenses are automatically subtracted from the investable
fund's allocation and the remaining balance can be assigned by the user to specific asset
accounts by percentages. This allows the actual amounts of assigned funds to be
automatically adjusted by the software as loan costs and other variables change.
The following is an example of the Salary Allocation to Investment Plan for the 15-year
Savings (Investment) Phase of a Lifetime Plan. These graphs can be found in the Plan
Outcomes Report in the REPORTS page.
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Transaction Account
The Transaction Account is an interest-earning account, through which all transactions for
investments and home ownership occur – excluding investments that are assigned in the
Salary Allocation Investment Plan. It is the cash-flow hub for the investing activities
entered into the plan outside of the Salary Allocation Investment Plan.
Funds are moved into the Transaction Account each year by the software calculations, with
the exact amount shown in the Salary Allocation Investment Plan, previously described.
** Please note that any percentage amounts specified in the Salary Allocation to
Investment Plan, which is the “assigned” investing, (which means the direct purchase of
those assets) are NOT included in the Transaction Account. Any unallocated distribution in
the Investment Plan and that allocated to the payment of Loan Expenses are transferred to
the Transaction Account.
When any assets are sold, the sale proceeds are deposited into the Transaction Account.
When any assets are purchased, the funds are withdrawn from the Transaction Account.
These sale and purchase transactions are entered by going into the specific asset accounts
and nominating the buy or sell activity.
The One-off Receipts area of the Transaction Account allows the inclusion of incoming
money from external sources, such as a gift or inheritance. The One-off Withdrawals area
allows the transfer of funds from the Transaction Account to the Personal Cash Flow – and
these transferred funds show in the Budget area.
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With both One-off Receipts and One-off Withdrawals, one can create a schedule of receipts
or withdrawals.
The Transaction Account may also have an overdraft facility. The Transaction Account is
always owned jointly when the plan ownership is “Joint”
.
The Transaction (Bank) Account must be monitored as a plan is created, to ensure it is
never overdrawn. The software does not limit the user’s investing activities, so they need to
check that the Transaction Account is never below the overdraft line if an overdraft is
specified, or never below a zero balance if no overdraft has been specified.
This is a vital part of Financial Mappers plan creation that must be understood. If the
Transaction Account is in deficit, this means the plan is NOT actionable in real life! It
is the user’s responsibility to keep the Transaction Account “in the black”.
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To alert you to a deficiency of funds, there are two inactive SmartPanels which include the
image displayed, if the account is overdrawn, by more than the nominated Overdraft Limit.
On the Review chevron, and overdue amount (at the end of the year) will be displayed as a
negative red value.
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When the Information Icon is clicked, the overdraft values are displayed in red. The grey line
represents the overdraft limit.
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One-Off Receipts and One-off Withdrawals (Transaction Account) One-off Receipts is any injection of investable funds at some future and often unknown
date. For example, the user may be expecting to sell a business or have an inheritance at
some future time. One-off Receipts may also be used for regular income which is not to be
taxed as salary or other income streams. Therefore you have a time schedule.
In this example, Income from a Family Trust is included and an anticipated Inheritance. If
the Family Trust income is included here, the money is not taxed. Therefore, a better place
for this type of income would be in the section Salary, with the option for SGL to be
deactivated. However regular income from a hobby which is not taxed could be included
here.
In this example, the user is planning to use some of the funds in the Investment area of the
plan to purchase a car. In addition, the user has an Investment Property for which they rely
on for income supplement. These amounts are all transferred to the Budget, where they can
be included as part of the cash flows.
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Cash Accounts
While all interest earning money can be kept in the Transaction Account, users may want
to allocate specific money for specific causes. This is where Cash Accounts are created.
Funds from these accounts can be drawn down at different rates and over different time
periods during retirement.
Note that for every asset (of any type) included in a plan, the method of income tax can be
changed from the default of ‘Taxed as Income’ to either being taxed at a specified rate or
tax-free.
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Term Deposits and Bonds Term Deposits and Bonds are similar, except that income from bonds is calculated as
monthly income as they are normally paid twice a year and the income from Term Deposits
is calculated as paid at the end of a year.
For all assets, the user has the option to use a default rate or nominate a specified rate for
interest or capital growth.
If you wish to include a Capital Growth component for your Bonds, you could use the
Managed Fund account and allocate the funds to either Domestic or Global Fixed Interest
Securities.
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Share Portfolio The share portfolio does not nominate specific shares and represents the whole portfolio.
However, users may choose to have multiple Share Portfolio accounts, depending on their
desire for separation. For example, a user may set up one account for income yielding
shares and another for capital growth shares as the returns on the two portfolios are likely to
be different.
The Share Portfolio account allows the user to have an attached margin loan.
Managed Funds Managed Funds already held, or planned need to each have their own dedicated Financial
Mappers Managed Fund account created. This is because the fee and income parameters
will apply to each separate fund. Any kind of fund (for example indexed funds or property
trusts) can be included in the plan as this type of account.
Several types of management fees can be entered. As with all such entries, the user can
toggle between Default and Specified, without losing previous data that has been entered.
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For each Managed Fund, an Investment Profile can be selected which caters for an Asset
Allocation of 7-categories. The Investment Profiles are Aggressive, High Growth, Balanced,
Conservative, Low Growth and No Growth. Each Profile defaults to a pre-selected asset
allocation for ease of use. However, the user my overtype these prefilled allocations. This is
an example of a Balanced Fund, using the default values:
This is an example of a Property Trust where 10% is held in Cash and 90% in Property
Trusts.
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Retirement Accounts There are three types of Retirement Accounts:
1. Superannuation/Pension Fund
2. Self-Managed Superannuation
3. Annuities (or Defined Benefit Pension Fund)
Superannuation (Pension) The Superannuation/Pension funds are those managed by an independent trustee.
The general rules for Australian Superannuation are included in the software. In addition,
there is the option of a universal model, where the user can select the rules for their specific
retirement account. This is intended for the International market, where the country-specific
rules have not been included. This will allow easy conversion to country-specific versions
when needed.
Changing Investment Profile
The investment profile for any year range describes the chosen asset allocation or risk
profile of the super fund for that duration within the plan. The user has the same selection of
assets as in the Managed Fund accounts. For each selected Investment Profile (and its
associated year range), the user can nominate a range of fees and costs, including any
insurances held within superannuation during that time period.
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Contributions The SGL is automatically calculated. In the Investment Plan, personal contributions can be
added as a percentage of savings from salary (after loan obligations). Some people may
prefer to allocate by Dollar Values, in which case, this can be done in the Contributions
TAB.
The Personal Contributions are withdrawn from the Transaction Account and the Employer
Contributions are paid by the Employer directly into the Superannuation Account.
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The program will automatically apply the additional 15% tax on Contributions for High-
Income Earners.
Government Co-Contribution for Low-Income Earners
Where a person has made an After-Tax Contribution and is eligible for either a full or part
Government Co-Contribution, the program will automatically allocate the payment. Please
note that this is treated as an “End of Year Transaction” and will not earn income in the
year of the contribution.
Where the user has more than two superannuation accounts, the co-payment is made to the
one activated to receive Employer Contributions.
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Spouse Contributions Where you have a Joint Plan, only one partner can be nominated as the person to make
Spouse Contributions. Spouse Contributions are made according to these rules where say
an After-Tax Contribution has been made.
1. If the person nominated to make the Spouse Contribution, is eligible for the
Government Co-Payment for low-income earners, then this allocation takes priority
over the Spouse Contribution.
2. If after any allocation for Rule 1, the balance up to the value of $3,000 will be used
for the Spouse Contribution, as the person making the Spouse Contribution, will
receive an 18% Tax Rebate, up to the value of $540.
3. If there is still a balance of After-Tax Contributions, after making the maximum
eligible Spouse Contribution (for the receiving the Tax Rebate), the balance of the
After-tax Contribution is allocated to the person make the contribution.
The Spouse Contribution is made to the partner’s account, nominated to receive Employer
Contributions.
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Here the Partner A, John, has activated the Spouse Contribution.
In this example, $3,000 has been deposited in the Partner B (Mary) Account, after a $3,000
After-Tax Contribution was made by Partner A.
Partner A, John receives the 18% ($540) Tax Rebate.
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In the case of a Joint SMSF, the user activates the option and then nominates the partner to
receive the Spouse Contribution. Note that the Partner, may have a different Superannuation
Account, and the funds would be distributed to the account, nominated to receive Employer
Contributions.
Special Note:
The allocation of Spouse Contributions is quite complex and rules regarding the
calculations have been formulated to reduce the complexity. Where the Spouse
Contribution is made, this contribution is treated as an “End of Year” transaction and
therefore, no income is allocated in the year of the allocation. In addition, no Contribution
Fees are applied where the program has elected to charge Contribution Fees. The Spouse
Contribution is displayed as a separate line item, as is the Govt. Co-Contribution.
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Drawdown With this type of fund there are four methods of Drawdown:
• Rollover to Annuity at start of Drawdown
• Distribute Drawdown evenly over a number of years
• Distribute Drawdown as a Percentage of Fund Balance, with the option for two
percentages for two time periods.
• Distribute Drawdown as a Specified Dollar Amount for various time periods
Additional lump sum amounts can be withdrawn with the last three options. In addition,
there is a Transition to Retirement Option.
See the section for Transfer Balance Cap at the End of the SMSF.
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Asset Allocation
The graph results display the asset allocation in three formats. The is applied to the Self-
Managed Superannuation Fund.
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Self-Managed Superannuation/Pension Fund (SMSF)
The user has the option to include two members in the Self-Managed
Superannuation/Pension account – those being the Financial Mappers account owner and
their partner.
This is typically used by experienced investors to manage their SMSF Asset Allocation
and Cash Flow.
The three asset accounts within the SMSF are:
• SMSF Cash Account: All interest earning accounts such as Cash Management
Accounts, Term Deposits and Bonds.
• Shares & Managed Funds: A collective account for all your Share Portfolio and
various Managed Funds. With this account, there is the same option as Managed
Funds and Superannuation. The difference is that the fund defaults to an
Aggressive Profile with 100% Domestic Equities.
• Real Estate: For each property you will hold and manage a separate property
account and loan if applicable is created.
When the SMSF account ownership is Joint, the account balances for Employer
Contributions and Personal Pre and After-Tax Contributions are maintained, while displaying
the total values of the fund.
Where property is included, the value of the property is assigned by percentage, based on
the value of each partner’s account at the start of the plan, plus any additional contributions
made prior to the purchase of the property.
The aim is to ensure the Asset Allocation, Investment Profile and Returns on
Investments meet the risk tolerance of the beneficiary.
These are a selection of the screens from the Joint SMSF account.
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Options
Getting Started
Contributions
The program will automatically apply the additional 15% tax on Contributions for High-
Income Earners.
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Government Co-Contribution for Low-Income Earners
Where a person has made an After-Tax Contribution and is eligible for either a full or part
Contribution, the program will automatically allocate the payment. Please note that this is
treated as an “End of Year Transaction” and will not earn income in the year of the
contribution.
Where the user has more than two superannuation accounts, the co-payment is made to the
one activated to receive Employer Contributions.
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Spouse Contributions Where you have a Joint Plan, only one partner can be nominated as the person to make
Spouse Contributions. Spouse Contributions are made according to these rules where say
an After-Tax Contribution has been made.
1. If the person nominated to make the Spouse Contribution, is eligible for the
Government Co-Payment for low-income earners, then this allocation takes priority
of the Spouse Contribution.
2. If after any allocation for Rule 1, the balance up to the value of $3,000 will be used
for the Spouse Contribution, as the person making the Spouse Contribution, will
receive an 18% Tax Rebate, up to the value of $540.
3. If there is still a balance of After-Tax Contributions, after making the maximum
eligible Spouse Contribution (for the receiving the Tax Rebate), the balance of the
After-tax Contribution is applied to the person making the Tax-Tax Contribution.
The Spouse Contribution is made to the partner’s account, nominated to receive Employer
Contributions.
Here the Partner A, John, has activated the Spouse Contribution.
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In this example, $3,000 has been deposited in the Partner B (Mary) Account, after a $3,000
After-Tax Contribution was made by Partner A.
Partner A, John receives the 18% ($540) Tax Rebate.
Special Note: The allocation of Spouse Contributions is quite complex and rules regarding the
calculations have been formulated to reduce the complexity. Where the Spouse
Contribution is made, this contribution is treated as an “End of Year” transaction and
therefore, no income is allocated in the year of the allocation. In addition, no Contribution
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Fees are applied where the program has elected to charge Contribution Fees. The Spouse
Contribution is displayed as a separate line item, as is the Govt. Co-Contribution.
Fees and Life Insurance Dollar Value fees are allocated according to the Average Account Balance held by each
partner. Fees which are a percentage of the Fund are allocated to each Superannuation
Account, depending on the account balance. Insurance costs are allocated to each account.
Drawdown Each Partner can commence their drawdown at a different age and over different drawdown
methods. The three Drawdown Methods are:
• Number of Years
• Percentage of Fund
• Specified Dollar Amount
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Retirement Rule Selections in Universal Format (Both pension accounts) If the Universal Format is specified, (as the type of self-managed retirement fund) it is
believed that most options for tax-sheltered retirement accounts can be selected.
When a Country Specific version of Financial Mappers is created, Financial Mappers
Administration will include a version of SMSF for that country. For example Self Directed
401K in the USA.
Transfer Balance Cap
Where the member has more than the current TBC (Indexed to the nearest $100K), the
funds can be split in those in the pension phase, and those in the accumulation phase.
This is a screenshot of the data entries for the Superannuation Account:
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Note that the Excess Accumulation Account has its own schedule of Drawdown. This
schedule is limited to Dollar Values. The Excess Accumulation Account will continue to
pay tax on earnings.
This is a screenshot of the data entries for a Joint SMSF Account:
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Special Note on Transfer Balance Cap
The value of the fund exceeds, the Transfer Balance Cap, at the start of Drawdown, the
program defaults to placing funds in excess of the indexed Transfer Balance Cap to the
Excess Accumulation Account.
You can, however, over-ride this allocation by clicking the box Activate Transfer Balance
Account to change default entries. The special warning relates to the situation where you
may change the allocation manually, later adjust other options in the fund, which changes
the anticipated value of the fund at the start of drawdown. In this situation, you may also
want to re-adjust the balances in the TBA and EAA accounts.
If the fund exceeds the Transfer Balance Cap at the time of Drawdown, the funds
remaining in the Accumulation Phase will be displayed separately. The funds in the
Excess Accumulation Fund (EAA) are not allocated according to Contribution Type.
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In the Retirement Phase, where the fund exceeds the Transfer Balance Cap, the following
information is given for each partner in the SMSF account:
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In the Superannuation Fund, where the fund exceeds the TBC at the start of retirement,
the transactions for the Total Fund, Transfer Balance Account and the Excess Accumulation
Account are displayed.
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Special Note on SMSF Cash Account Balance for Joint Accounts It needs to be remembered that in a Joint SMSF account, balances for the Principal and
Partner are calculated separately, but displayed as one account value.
When the account is rebalanced through sale or purchase of Shares and Managed Funds,
the same percentage allocation is made to both Cash Accounts.
However, there may be times, when each partner is drawing down different values and
hence on Cash Account for one member may be overdrawn, and this is hidden by
additional funds in the partner’s account. Attempts have been made to alert you to this
situation by showing in each 5-year period, when either partner’s Cash Account is
overdrawn.
To assist in monitoring this situation, the Cash Account graph displays the value at Start of
Year for both partners. The colors are dark and light blue for positive balances and dark and
light red for overdrawn balances.
Use the Zoom Function, to have a close inspection of the period when the balances start to
go negative.
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If either Cash Balance is Overdrawn for either partner, all calculations after that point in
time will be incorrect, until such time as both Cash Account balances are returned to a
positive balance. You may rebalance accounts by either selling Shares and Managed Funds
or Real Estate.
The Cash Account graph shows the values at Start of Year. Directly below the area for
management of Asset Allocation, the Values of both Cash Account Balances, together with
the total value of the Shares and Managed Funds are display. Please note the warning.
*Rebalance – You need to rebalance any Cash Account which is overdrawn. Failure to do so results in the display of incorrect information for all future years. To rebalance, sell either Shares and Managed Funds or Real Estate.
When both Cash Accounts are Overdrawn, the Total Balance of the Cash Account is
displayed as $0, rather than the total negative value. Note how the top graph displays the
value of the combined Cash Account Overdrawn value at the start of year.
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In this case, the account balances have been restored by allocating 60% of the Drawdown to the sale of Shares and Managed Funds. In this example all the funds are withdrawn in Year 14.
Early Withdrawals from Superannuation Accounts In April 2020, the Australian Government introduced legislation to allow some people under specific conditions related to the economic effect of Covid-19, allowed people to assess funds from their Superannuation Funds in the financial years, 2020 and 2021. To accommodate those who wished to access these funds, the software will allow you to do this using the section Additional Drawdown Amounts. (Read the inline help) The rules are:
1. You do not have to Activate the Drawdown TICK Box. (1) 2. There is no limit on how much you can draw down (2) 3. Withdrawals can be in either the Savings or Retirement Phase (3) 4. The value is displayed as a Drawdown Amount, even when in the Savings Phase. (4)
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Annuity or Defined Benefit Fund This asset type may be used for the purchase of an Annuity or the entry of a Defined Benefit
Fund. There are multiple options to create parameters suitable for the user.
Annuities may be lifetime or for a fixed time period, have specified increases in payments or
be inflation-linked. They may be taxed as income, tax-free or taxed at a specified rate. There
is also the option for the inclusion of either refundable or non-refundable tax credits.
This option can also be used in the Superannuation/Pension Account at the start of the
Drawdown.
Special Note on Annuities Annuities including those where a Superannuation Fund is rolled over to an Annuity on
retirement, are assigned $0. To compensate for this a sub-graph displays the Income from
an Annuities
This is graph where the only Retirement Account is one Annuity.
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On the Plan Summary Page, the Asset Allocation is displayed for both the Value of Assets
and the Income. (In this plan, all assets are held in Cash)
This is an example where one superannuation fund is rolled over to an annuity and one is
not.
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Real Estate Real Estate is divided into Investment Property and Home Ownership. If the Self-Managed
Superannuation/Pension Fund is used in the plan, real estate can also be included as
owned there.
Properties may be purchased in the future and sold in any nominated year.
Investment Property There is a very comprehensive list of options for investment properties. This allows the entry
of anticipated earnings, costs (including building improvements), and depreciation and tax
write-offs.
One loan is linked to the property. That is – the software knows that the security for that
loan is that property. If the property is sold, that loan is then automatically repaid by the
software. Additional (unlinked) loans may be included and for these, and loan closures will
have to be specified by the user.
Investment loans may be refinanced and the loan amount increased at that time.
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Home The home is considered by the software to be an ASSET, however, it is also managed and
reported on, as the separate class of “home”.
This is a sample of the Home being purchased in Year 6 of the plan. A previous home had
been sold at the end of Year 5 to fund the new purchase, hence the large deposit.
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Investment Loans
Interest rates on loans may be fixed or variable. The program has several investment loan
categories:
• Home loans for the purchase of a primary residence or second residence such as a
holiday home
• Investment property loans
• Share portfolio loans or margin loans
For each Home or Investment Loan, the user may select one of the following loan types:
• Interest Only loan
• Principal & Interest Loan
• Interest Only loan followed by a Principal & Interest Loan
• Principal & Interest Loan with Options of:
a. Refinance Loan and increase loan amount multiple times with new interest
and loan costs
b. Calculate the equity available for refinancing when the equity limit has been
entered
c. Redraw facility where additional payments have been made (This can be
used as a proxy to an Off-set Account)
d. Introductory Interest Rate
The following is a sample of a loan, refinanced in Year 10, with an additional $25,000
borrowed and a 2-year introductory interest rate. Additional payments are made in the
second loan.
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Taxation The very nature of modelling software means that any application of tax must be in its
simplest format and cannot under any circumstances be expected to give a reliable tax
liability. However, without some allocation of tax expenses, the program would be useless.
To overcome this problem, Financial Mappers offers several options which can be used in
any combination. The Tax Schedule can be accessed on the PLANNER page.
The software has been built for quick conversion to any country-specific tax system.
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Flat Tax A Flat Tax, including a tax-free threshold, may be used independently or in combination with
the Country Specific Progressive Tax. It can also be used to make an allocation to other
taxes such as healthcare, social security or state taxes. For Canada, the average state
taxes for each state have been estimated, but currently, this information is not included.
The current default of 2% is allocated for the Australian Medicare, but this can be changed
for another country-specific model.
Progressive (Country Specific Taxes) Financial Mappers already includes some country-specific progressive tax rates, and these
will be updated as necessary. For users from countries not currently listed, they can create
their own schedule by choosing the Universal (User Model).
Tax Schedules are updated when changed.
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Personal Deductions For users who want to include personal tax deductions, they can create a schedule of
anticipated deductions over different time periods.
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Capital Gains Tax Currently one has these options:
• No Capital Gains Tax
• Taxing a percentage of the profit as part of income (Australian model)
• Flat Rate of Tax.
It would be possible to include a Progressive Capital Gains Tax if the need for such a
schedule arises.
Tax Estimator In the REPORTS area of the Plan Management Area, the Tax Estimator report shows a
table of the Estimated Tax that applies to the currently selected plan. This is also available in
Graph View. Each underlined link rolls down to give further details.
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Where the plan is a Joint Plan, each partner will have their own account. Reports may be
generated for each partner or the combined tax liabilities.
HECS-HELP (Tax Schedule)
Both partners can enter their HECS debt in the Tax Schedule.
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The program will automatically calculate the HECS-HELP Payment. This cost is included in
the Tax Estimator and the Budget.
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Review The Plan Dashboard shows on a year by year basis the value of eight important categories
of the plan model, displayed in present value. Below the Plan Dashboard are the Key
Indicator Graphs and the Financial Targets Graph.
Plan Dashboard The Plan Dashboard is intended to be the main visual representation of the calculated
model, to show to clients and discuss with them. By clicking on the Information Icon, one
graph at a time can be displayed and discussed with the client.
With the introduction of the Client Review App, a new SmartPanel, called Review *** has
been created. When included in a report, this dashboard becomes part of the Client Review
area.
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Plan Dashboard Graphs
Investment Strategy On the Dashboard, the Investment Profile is listed for each year. This gives more detail by
displaying the Percentage of Growth Assets for each year. This can be very useful if you are
using Risk Profiling software which matches a client’s risk tolerance to the percentage of
Growth Assets in the plan.
Home In this example, the home is sold at the end of the year 6, and a new home purchased at the
beginning of the next year, hence a $0, value. You will see that the proceeds have been
added to the Investments for that brief time period.
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Investments By dividing assets into three categories and including the loans, a detailed discussion of the
client’s asset values will be much clearer.
Retirement Accounts
Note that Annuities have no dollar value, but the Income from Annuities is displayed as a grey line in the graph. Other graphs have the Income from Annuities, displayed as a sub-graph, but not in this case.
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Transaction Account Where the account is overdrawn, the columns are red. This allows for easy identification of
where the plan may need adjustment to ensure that the account balance is within the limits
of the overdraft or a positive balance if there is no overdraft limit nominated in the plan.
Home and Personal Loans As Personal Loans are likely to be considerably less than Home Loans, you can use the
“Zoom” feature to read the figures, if needed.
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Investment Loans Where an Overdraft is displayed, check that the value is within the Overdraft Limit. If not you
should adjust your plan.
Income In the Retirement Phase, the Income is that nominated in the Retirement Plan together with
Pensions such as CentreLink. Having the income from investments allocated to investment
income and investment capital caters for a discussion as to whether the client is drawing
down too much capital in the early stages of retirement.
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Key Indicator Graphs
The Key Indicator Graphs are intended to alert you to any omissions in the plan. For
example:
• Have all the Salaries and Investment Allocation been made?
• In the Allocation of Savings from Salary, are the Loan expenses greater than the
allocated savings?
• In the Transaction Account Overdrawn?
• In the Drawdown Funding, has the Drawdown been activated in the accounts you
want to use for funding of the Retirement Account?
• In the Drawdown Funding, have the combined drawdown exceeded the requirements
for the nominated Retirement Income? (These funds will be displayed as a Credit for
the Transaction Account and the Light Blue column will extend above the line
displaying the Total Funding amount.
These graphs provide additional information, you may wish to discuss with your client.
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Financial Targets
Financial Targets demonstrate to your client whether or not the plan will achieve their
financial targets. You can then explain how you managed to exceed their expectations. If
you are unable to achieve their expectations, you can explain why and what may need to be
done to achieve those targets. For example, should the client save more or reduce their
expectations.
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Reports The plan is viewable via on-screen reports which can all be produced as PDFs. The default
reports have been divided into 3 sections:
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Samples of the following reports can be found in the QuickStart section, Reports:
• Plan Summary
• Plan Summary First Five Years
• Check your plan Outcomes
• Financial Objectives and Lifestyle Goals
• Insurance Needs Evaluation
• 5-Year Loan Report
• Compare Two Plans
Report: Compare Two Plans This report is very valuable for client reviews. Here are a number of scenarios for which you could use the report.
Scenario 1: You first advised your client 3-years ago and you want to demonstrate the value you have
added over the last three years. You could create either of these options:
• Compare the estimated results, of Plan 1 at the end of Year 3, with the New Plan’s
Starting Position. Here you can see the estimated result with what has been
achieved.
• Compare the Starting Position of Plan 1, with the Starting Position of the New
Plan and compare the actual results of where they were 3-years ago and where they
are now.
Scenario 2: Advisers often like to demonstrate to their client, their projected financial future if they take
no action. Let’s call this plan the Pre-Existing Plan. You can create this plan type for each
client and keep it as the reference point for future years.
You can then create Your Plan. Using the new Report, you will be able to select any year in
either plans or compare the outcomes.
• When your client comes back for review in a year’s time, you can compare where
they would have been at the end of Year 1 in the Pre-Existing Plan and Your New
Plan which shows where they are at the start of his year
• Three years down the track, when your client comes back, you can compare the data
from the Pre-Existing Plan at end of Year 3, with the actuals of another New Plan
created for their 3-year review.
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Scenario 3:
Your client has asked you to complete a detailed full-service plan for say the next 20-years.
You decide to present to your client two options.
You can quickly use Financial Mappers Pro to demonstrate both plans, and then have
prepared the Report, Compare Two Plans showing the different outcomes at the end of any
nominated year. With this data, you can explain the differences. It may be the one with the
best financial outcome, may also have a higher risk or higher debt.
In Financial Mappers Pro, you have the option of a 4th Panel for your customized reports
which will be discussed in the Pro functions. Your platform comes with a set of templates for
the reports displayed below. You simply make a copy of the template, make any changes
you require and then publish the report.
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SOA
This area is for the entry of text information that will be used in your Customized Statement
of Advice Report. (Please see the later section on the Report Builder for information on
building customized reports.) It is only available for Financial Mappers PRO licensees.
We have recently increased the number of panels. This is to accommodate the requirements for a digital delivery of a full-service eSOA. The name of each panel can be changed and are only included in the SOA where data is typed into the panel:
1. Executive Summary
2. What you want
3. General Information about Client and Partner
4. Estate Planning
5. Attitude toward investing
6. Investment planning
7. My Advice
8. Scope of Advice
9. Reasons for my Recommendations
10. Consequences of My Advice
11. How to follow My Advice
12. Improving your Money Management Skills
13. Fees and Costs
14. Commissions
15. Insurance Recommendations
16. Commissions paid on Insurance Policies
17. What this document is about (Front page of SOA)
18. Review of Performance
19. List of Attachments (Front page of SOA)
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When information is entered into any of these text sections, for a particular plan it will show
up on the SOA for that plan, when the company’s SOA has been customized in the Report
Builder to include that particular section. Although each panel has been given a name for
easy identification, the information in a panel can be called whatever you choose as you
format the heading within the Text Panel. You can also import images, placeholders and
calculated answers which are discussed later
To help you quickly asses this feature and the Client Review, the report Builder has four
template reports. You can make a copy of these templates. You should also edit any
changes you want to make, and then publish the report.
The Preliminary Report on Financial Plan and the First 5-Years of your plan is intended to
use prior to writing the SOA and does not include any SOA Editor Panels. The two versions
of the SOA include all SOA panels. If no information is written in a panel, the panel is not
displayed in the report.
More information about the Report Builder, can be found on the Adviser QuickStart
Resources page.
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Modelling Tools
The Modelling Tools allow an overlay of change to be applied to the entered plan, in order to
test the outcomes for certain situations. They are accessed by clicking on this icon or
phrase at the top right of the Plan Management Area.
When either the Historical Rates (as either Historical Data or Previous Economic Cycles) or
the Modulators are selected to overlay on the current plan, this will now show in the Plan
Management area instead, until the Modulators or Historical Rates are later switched off.
This is to remind the user whether the original rates are or the modelling tool rates are
currently being used to calculate the plan outcomes.
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Historical Data This area allows the user to apply an overlay of historical rates to their plan instead of the
previously entered rates.
The Historical Data option needs to be selected, then clicked.
The historical data option is then selected on the next screen, with the desired further parameters entered.
The effects of this selection on the rates of return for each asset class are then shown on the screen:
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Economic Cycles Alternatively, there is a series of economic cycles from which the user can select, to apply to
the plan.
Edited Historical Data
There may be times when reliable data is not available and the administrator must choose
how to make an allocation. In the Australian model, a fixed dividend of 4.25% for Shares has
allocated and a Gross Rental Income of 5%, which translated to a Net Income of 4.25%
when expenses were allocated at 15% of Gross Income. Note that Pension returns have
been combined to one value which includes dividends and capital growth. This was
necessary to meet the format in which returns on pension funds are reported. (See notes
about changing this option)
The user can edit this data if required and then reset to the program’s default.
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Modulators
Modulators allow the user to overlay a variance of:
• loan interest rates
• income returns
• capital growth
This allows the user to see the effect of these variations on their plan outcomes (model).
When any of these three modulators is switched on, the default modulator values are used
by the software, for its model calculations. The user can then adjust the default modulator
values to match the future situation they want to test the plan for.
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Income Modulator
Loan Modulator
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Capital Growth Modulator
The user can then produce a report showing the before and after effects on the plan, divided
into eight sections of the plan. These consider a change in asset values, income and loan
payments.
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Plan Outcomes Using Modelling Tools - Report
This report shows the effect on the plan of any selected modulators or the choice of either
historical data or selected economic cycles.
The default report option is the application of all four economic cycles to the one plan in the
report.
If any Modulators have been selected, there is the alternative report option, to include the
modulation data in the report.
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Financial Mappers Pro
Introduction to Financial Mappers Pro
The Financial Mappers Pro planning and modelling functionality are the same as the base
(single use) Financial Mappers product.
Your company’s Financial Mappers Pro platform is your own unique version (copy) of the
software that is customizable exclusively for your business. It has a built-in administration
layer that allows an unlimited number of clients to be linked to the adviser(s) who have
registered Financial Mappers accounts within your company’s version of the software (your
Financial Mappers Pro account). This means that an unlimited number of clients can have
Financial Mappers plans entered and models created by your registered advisers.
In addition, Financial Mappers Pro allows advisers/brokers, to be linked to paraplanners
within the administration functionality, in order to share client plans/models when these
require input from multiple team members.
The optional extra ProCONNECT feature of Financial Mappers Pro allows your clients to have
their own Financial Mappers accounts registered for their personal usage, and they can then
share plans/models with their advisers within the software. This allows multiple plan inputs
between advisers and their clients, with an edit trail carefully maintained.
These are the functions of Financial Mappers Pro that will be described in this section:
1. User/Role Management
2. Client Management
3. Creating and Sharing Financial Mappers Plans
4. Report Building
A set of training videos for Financial Advisers, Mortgage Brokers and Accountants are
available on our website. The link to these videos is:
https://www.financialmappers.com.au/trial-sequence-pages/role-overviews/ There is also training videos for clients if you choose to use ProCONNECT. https://www.financialmappers.com.au/trial-sequence-pages/pro-connect/
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Pro Functions
1. User / Role Management Users are all people who have a ROLE in your Financial Mappers PRO platform. There are
training videos available for each of these roles, so they know exactly how to use the
platform. There is also a set of Masterclass documents which include more information
about specific areas of interest.
The administration of these users and roles can only be done by those who have the Chief
FM Admin and the FM Admin roles. The roles are:
• Chief FM Admin (only role with access to Company Settings, Company Default
Rates, and Report Builder)
• FM Admin (Also has access to the User Area)
• Adviser/Broker
• Paraplanner
• Client – all clients have access to the Client Review App
• Connect Client
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The Users administration area is accessed in the Dropdown list under the name of the FM
Administrator’s account, as shown in this example for Chief FM Admin - Simon Simmons.
This list can be shortened by using the filter drop-down list on the screen shown below.
For additional filtering, when the name of an Adviser/Broker is clicked, a list of only their
clients is displayed. Clients on this list can have Financial Mappers plans created for them.
Note there is no email (username) listed for the role of Client as this role does not have
access to the Pro platform.
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Adding Team Members to your Pro Platform To add additional team members to your Pro Platform, the “Invite User” button is clicked by
the FM Admin - shown at the top right of the screen above.
When “invited” the person with the pre-designated role (FM Admin, Adviser/Broker or
Paraplanner) receives an invitation mail.
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The Adviser/Broker will click on the LINK in the email and complete the registration process.
It needs to be clearly understood that any additional people added with the roles of FM
Admin, Adviser/Broker or Paraplanner will incur additional usage fees. These are billed
monthly as per our pricing policy. If you plan to use administrative staff to access the
platform, you need to advise Glenis Phillips so arrangements can be made. (When there is
a need, the software will create a role specifically for Admin Staff – there will be no fees for
his role.)
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2. Client Management
a. Adding Clients
The Adviser must create a Client Account first. Clients may later be upgraded to a Pro-
Connect Client later. This is an optional feature for which there is an additional fee per Pro-
Connect Client.
In Financial Mappers Pro, the adviser can add clients and then select the client for whom
they wish to create a plan.
A pop-up dialogue box appears, called Add Client. The names of the client and their
partner, if applicable together with the Client’s ID, are added.
In this example, John and Kate Gooding are added to the adviser’s list after the Add Client
button is clicked.
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This panel has been updated to include a separate Client ID for the Partner and email for
each partner and the email for your Client only. Please note that it is essential that you
complete a Nickname for the client in the section for Initials. This information is used in the
drop-down list to identify ownership of a plan and is added to the name of accounts owned
by one partner only.
If this information is NOT ADDED, the information will be replaced by Principal, Partner, or
Joint. (Rather than John and Kate as in the above example)
Adding the Email, will allow you to share your reports in the Client Review App.
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Once the Add Client button has been clicked, you will be advised, (top of page) when the
registration has been successful. You must click OK, in order to proceed.
The client will then appear on the Plans List screen as the Selected Client.
Each Adviser/Broker can access only their linked Clients when they are logged in.
Here is an example of the client list created by adviser Adam Pitt.
The client, John Gooding, can now be selected. At this stage, you have no plans and no
financial information. Therefore, you need to click the +Create button to create the Starting
Position for this client. Once you have created the Starting Position, you can then import
this information into any new plans. Note that currently the button New Plan from Starting
Position is greyed out.
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You have the option to Import from CSV file. This allows you to Export from your platform
the information required for the Starting Position and then map that CSV file to the Financial
Mappers CSV File. A sample CSV file is included in the Getting Started Documents on the
Adviser’s Quickstart Resource Page. (This is a test import and does not includes data for
all entries. You can request a file with all entries if required)
https://www.financialmappers.com.au/trial-sequence-pages/getting-started/
PLEASE NOTE: Financial Mappers has an arrangement with Sean Harrison of Advice
Builder to create Bridging Apps from any platform. There will be a small annual fee payable
to Advice Builder for this service. The Bridging App for X-Plan has been created and ready
for use. Other Bridging Apps will be created as requested. Contact Sean Harrison
[email protected] if you would like further information on this or his other services.
If you import the data, you should check the results. You may have to complete the
following:
• Number of years for Salary, where the client is close to retirement.
• Value in Transaction Account
• Select which Superannuation Fund is to receive Employer Contributions
• Nominate how much the client wants to save each month.
If you choose, not to import the data, data entry is quite fast. Please note that information
regarding SMSF or Annuities cannot be imported due to the complexity. These must be
entered manually into the plan. This is an example of the first three items in the Starting
Position.
If you are making plans for a couple, it is essential you select Joint, before you make
any other entries. Otherwise there is no dropdown list for the owner of each account.
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At the end of the Starting Position, you have the option to view the Starting Position
Report, which details all the information in the Starting Position. To start making plans, click
the Continue to My Plans button.
When you return to the main planning Page, you can now share the Starting Position
information with your Paraplanner and commence a New Plan from Starting Position. In
this case, all the information, except the Personal Assets is imported into the Plan.
(Personal Assets are only listed so that items can be listed the Starting Position Report, as
part of the Assets and Liabilities Statement).
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b. Adding Pro Clients
The Adviser/Broker can have two types of Pro Clients, referred to as Clients and Connect
Clients.
Clients are names registered on the system so that they can be selected to have a Financial
Mappers PLAN entered for them. These clients do not use the Financial Mappers software
themselves. (They can be invited to register and use the Client Review app).
Connect Clients are clients who also have their own Financial Mappers account within your
Pro platform. They use the Financial Mappers software to input details into plans and review
and adjust plans.
Initially, the Adviser uses the Add Client button to register a client, as shown in this
example.
A pop-up dialogue box appears, called Add Client. The names of the client and their
partner, if applicable together with the Client’s ID, are added. (This has been described in
the previous section)
The client will then appear on the Plans List screen as the Selected Client.
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At any time, the Remove Client button can be used to remove the Selected Client from the
client list.
When this is done, the client is no longer on the Adviser/Brokers’ linked client list and
therefore plans for that client are no longer visible to the Adviser, however, they can be
reinstated at any time (by re-adding the client). The client and their plans are not removed
from your Financial Mappers Pro platform when they are removed from your list. Their user
details will still show in the Users section accessible by the FM Admin roles.
Each Adviser/Broker can access only their linked Clients when they are logged in.
Here is an example of the client list created by adviser Adam Pitt.
To make a client a Pro-Connect Client, you should make a plan and then click the Manage
Sharing Button.
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You will then be asked to enter the client’s email and select the type of subscription. The
first is an annual subscription and the second limits access to 2-months. The two types of
subscriptions are intended for different purposes. The Annual Subscription is most likely
used for where you are co-planning with the client, and you would most likely include this fee
($90 excluding GST) as part of your fee structure. The second is likely to be used where
you wish clients to have short and cheaper ($20 excluding GST) access to the software.
This may allow the client to review a plan you have created and shared with the client, or
clients paying for Online Scaled Advice and only require occasional advice and wish to have
a “Pay as you Go” model for advice.
The client will be sent an email with a link requesting they register their account. After that,
you can choose to share plans with the Pro-Connect Client, by clicking the button. You can
also Stop Sharing, as required.
Note: The method is to be changed very shortly to allow you to create a ProConnect Client before you have created any plans for that client.
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c. Linking Clients to other Team Members It is possible for a Client to be associated with more than one adviser. For example, there
may be a financial adviser, mortgage broker and accountant, dealing with the same client’s
Financial Mappers plan.
While Financial Mappers plans can be shared between these parties, each party must make
a copy of the plan before they can edit it or claim ownership of it at that stage.
In this example, the Adviser (Adam Pitt) wishes to add a Client (Bob Jones) who is already a
client of another adviser, Simon Simmons. This is allowable and each adviser keeps their
own records relating to that client and what advice is given to the client. These
circumstances are likely to occur where the company has a mixture of advisers, mortgage
brokers, insurance brokers and accountants.
In this example, a message is delivered, saying “Client with that ID already exists. Click
Continue to add client to your list”.
The client (Bob Jones) is then added to Adam Pitt’s client list as well as being on Simon
Simmons’ client list. However, the second Adviser, Adam Pitt, does not have immediate
access to plans for Bob Jones that have been created by Simon Simmons. Please refer to
the section on Plan Sharing for the description of this functionality.
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d. Upgrading Clients to be ProCONNECT Clients
The option to upgrade a client to a Connect Client is available after creating a Financial
Mappers plan for a Client. (The Manage Sharing button is displayed next to any plan in the
Client’s list of plans.
In this example, Client John Finn is going to become a Connect Client.
The Adviser/Broker:
• Clicks on the Manage Sharing Button
• In the top section of the popup window, (shown below) called Connect with Client,
the adviser enters the client’s email address and selects the Length of
Subscription: 2-Monthly or Annual.
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• Clicks on the Email Invitation button
The new Connect Client will then receive an email and take the same steps (clicking on the
email link in the red box shown below) as advisers/brokers and paraplanners, to register and
start using your company’s Pro version of their Financial Mappers account.
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• Note that a Plan can only be shared with the client after the client has completed
the registration of their ProCONNECT account and become a Connect Client.
SPECIAL NOTE on Subscription Types
.
The client shared software access (Short Term) This 2-Month Subscription is ideal for understanding initial or scaled advice.
At the end of the 2-month period, the user reverts to “Client Status”, and no longer has access
to the software. The adviser can at some later point, share a plan and select the subscription
type of either 2-monthly or annually.
The client shared software access (Long Term)
The 12-Month Subscription is for an adviser who wants continuous remote collaboration, or
where ongoing concierge financial coaching is required. This fee should be recoverable
from the client as additional services are being supplied. You will be advised when the
subscription is near completion and can advise if you wish to maintain the annual
subscription.
Connect Client Training
It is recommended that Connect Clients review the Sample Plans, (accessible from the
drop-down list under their account name on the top of the screen) so they have a better
understanding of how Financial Mappers works. To get familiar with the software, PDF files
for the Sample Plans can be downloaded, and the Connect Client can create these plans,
following the instructions. A copy of the Practice Plan may be the first plan you share with
your client when going through the initial Manage Sharing Process.
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They could also be directed to the Financial Mappers YouTube channel, Financial
Mappers – Training Videos.
Clients will also have access to the Tutorials, which will assist those who are looking for
more detailed information.
Client Details Maintenance
Only the Chief FM Admin or FM Admin roles can edit (change) Client details. The name of
the client in the Users list is clicked to perform the edits.
Client Details Client details are initially entered by the Adviser/Broker when the client is first added to the
list of Users.
A sample of a Client Record is shown below. Once the client exists on the system, only the
FM Admins can EDIT both the Name, Partner Name, DOB’s and Employer (Principal
only) and the Client ID from the Users admin area.
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Note on Pro-Connect Clients: Only the client can change their Username (email) and
personal information such as DOB and contact details. The Chief FM Admin can change
the Role and the Client ID. The other entries will be grey-out.
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Connect Client Details A Connect Client is one who has access to their own Financial Mappers account with your
company’s Pro system.
This is where the account details for Connect Client, Mary Adams are held in her Financial
Mappers account:
A Connect Client’s name, partner name, and address details are then only editable by the
client in their own Account, in the Account Details section.
This is where the account details for Connect Client, Mary Adams are held in the Users
section of the Financial Mappers Admin Platform. Note that the client has not entered DOB
or contact details. If you require this information, you would need to contact your client as
ask for them to update this information. The roles of Chief FM Admin or FM Admin can
change the Role and Client ID on the Users page.
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3. Creating and Sharing Financial Mappers PLANS
a. Plan sharing between team members The process of creating a plan can be shared between Advisers, and Paraplanners, or
Brokers and their support staff. In some situations, there will be input from each of these
roles, and maybe Accountants as well. Here is how that works:
Adviser/Broker Sharing Plans with other Adviser
In this example (shown below) adviser Adam Pitt has asked adviser Simon Simmons for a
copy of the last plan created for his new client Bob Jones.
Simon Simmons brings up the plan's list for Bob Jones. He clicks on the Manage Sharing
button.
In the Manage Sharing Dialogue Box, there are three sections related to the sharing
process. In this case, it is the Share with Team section that needs to be used.
Team members are either Advisers/Brokers or Paraplanners. (Chief FM Admin and FM
Admin are also considered to be Advisers)
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When sharing a plan with another Adviser/Broker, there is an option to allow that recipient
Adviser/Broker to edit the shared plan (as shown above). If this box is checked, any
changes in the edited plan by the recipient Adviser/Broker remain the ownership and
responsibility of the sharing Adviser/Broker. (This is not recommended because the sharing
Adviser/Broker would be legally responsible for any changes made by a recipient
Adviser/Broker who was given access to edit the plan)
The second and recommended option is to leave that box unchecked. In this case, the
recipient Adviser/Broker must make a copy of the plan before it can be viewed and then
edited if required. In this case ownership of the copied plan goes to the recipient
Adviser/Broker.
When sharing with a Paraplanner, access to the plan is automatically given to the
Paraplanner to EDIT the sharing Adviser/Broker’s plan. It is assumed that the Paraplanner
is working collaboratively with the Adviser.
It is the responsibility of the Adviser to review any plan alterations made by the
Paraplanner. The Adviser/Broker is legally responsible for plan changes made by the
Paraplanner.
In the above example, Adviser/Broker Simon Simmons is sharing the plan with
Adviser/Broker Adam Pitt but has not allowed Adam Pitt to edit his plan, Jones Plan 1A.
Once the Share button is clicked, the Adviser can send a message, via email.
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Once the button, Send Email or Don’t Notify is clicked, the following message is displayed.
Note that the Adviser can Stop Sharing the plan at any time.
Adviser receives a Shared Plan
Adviser/Broker, Adam Pitt, receives the email and opens his Financial Mappers Pro
account.
He selects the client, Bob Jones, from the dropdown client list then clicks on the button
Plans Shared with Me.
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Because Adviser/Broker Adam Pitt was not given editing privileges, the Copy button must
be clicked to create a Copy of the Plan
After the copy icon is clicked, a pop-up box appears with a list of all the Adviser’s Clients.
The correct client must be selected so the plan can be assigned to that Client. A pop-up Box
will appear advising you that the plan is about to be copied.
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After the OK button is clicked, the Plan will be copied and you must click OK, a second time
before the plan is then displayed as the currently active plan.
The Plan, Copy of Jones Plan A, is now displayed.
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The LINK Plans List is clicked to navigate to the Plans/Clients Lists screen.
To change the name of the plan or other plan details, click on the Edit (pencil) icon as
shown by the blue arrow below.
The revised name of the plan “Jones – Insurance” is now displayed. After saving this,
Adviser/Broker Adam Pitt can make any changes to the plan which are required.
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Adviser/Broker Sharing Plans with Paraplanner
An Adviser/Broker can share a Financial Mappers plan with a Paraplanner.
Navigate to the Plans/Clients page, click on the Plans list icon. My Plans
From here, the Client name is selected from the client list. In this example, client Carl Batts
has been selected. The plans created for Carl Batts are displayed. To share Plan 1 (Batts),
with the Paraplanner, click on the Manage Sharing button.
In the Share with Team section of the dialogue window, the name of the Paraplanner is
selected. Note that you cannot remove the checkmark when a Paraplanner is selected.
The Paraplanner will always work on the Adviser’s plans on behalf of the Adviser.
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After the Share button is clicked, an email message can be sent to the Paraplanner.
The Adviser/Broker has the option to Stop Sharing the plan at any time.
Paraplanner access to Shared Plan
The Paraplanner logs into their account to access the plan in the “Plans Shared with Me”
screen.
Note that the Paraplanner does not have the option to Copy a Plan.
To EDIT the Plan, the Paraplanner clicks on the Plan Name in the list – as shown below, to
activate and work on that plan.
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When the Paraplanner has completed their task, they notify the Adviser (outside the
software).
The paraplanner, Wendy Carr, created the Managed Fund ABC account.
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b. Adviser sharing plan with ProCONNECT client
The Adviser/Broker clicks on the Manage Sharing button related to the plan they wish to
share.
Note the top section of the dialogue window shown below indicates that this is Connect
Client as the top button says they are connected. The middle section indicates that the plan
has not yet been shared with the Connect Client as shown by the cross next to the “shared”
button.
The Connect Client receives an email from the Adviser/Broker when the email option is
selected.
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The Connect Client then clicks on the Plans Shared with Me button.
Before the Connect Client can access the shared plan, they must make a copy of the Plan.
Once they make a copy, this plan is now attributed to the Connect Client and they can edit
the plan (including the name) in any way they choose.
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By clicking on the LINK to the Plan, Copy of Plan 1 (Batts). The Connect Client can select
the Edit icon so that the name of plan can be changed, for example here it has been
changed to Plan 1 (Batts) - Amended.
The Connect Client, Carl Batts, can make changes to the plan and then share that
information back to the Adviser/Broker. To do this he clicks on the name of the plan to
return to the Plans list.
Once the Manage Sharing button is clicked, the Connect Client, must select the name of
his adviser and click the Share button (as shown below). An email message can be sent to
the Adviser/Broker. The Connect Client can Stop Sharing their plan at any time.
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The Adviser/Broker receives the plan from Connect Client. Note that the Adviser/Broker
must make a copy, of the plan before it can be reviewed. The ownership of this copied plan
is with the Adviser/Broker, who may edit this plan, change the name or change the details
in the plan.
c. Connect Client Initiating Plan and Sharing with Adviser
Financial Mappers Pro offers Advisers an opportunity to expand their business by offering
limited advice to new clients who do not require full-service advice but want an adviser who
will help them with limited advice for the time being.
With this model, you could create a usage option for these clients which includes the use of
Financial Mappers, and some verbal advice via email or phone or perhaps an hour meeting
each year.
The client would be set up as a Connect Client and directed to the Financial Mappers
training. They can then enter their ideas into a Financial Mappers plan, and when it suits
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them, share it with the adviser, requesting some limited advice based on the plan they have
initiated.
The process would be the same as in the above section 3b. Adviser sharing plan with
ProCONNECT Client.
The difference is the Connect Client would create the plan, and then share it with the
Adviser/Broker, asking for specific limited advice.
When you choose to give online scaled advice, you should consider what is an appropriate
business model. For example, you may limit advice to a short time period in the plan, say
the first five or ten years. This way, you can offer a fee structure which suits both you and
the client. When the client wants advice on a longer plan, they may have to pay for you to
develop a detailed plan and pay the appropriate full-service fee.
4. Building Customised Reports
Financial Mappers PRO – Additional Customised Reports Financial Mappers PRO has a unique Report Builder, where financial advisers can create
their own Reports. Each Financial Mappers Pro Licensee has the option to create their own
reports which are exclusive to their Financial Mappers site.
Plencore provides a document with all the currently available panels (a list of charts and
graphs). The licensee can write their own text and include the graphs, charts, or text
sections needed for the report. When a report is created by the Chief FM Administrator, they
can nominate whether or not is have the report “On View” for the Connect Client (clients with
their own Financial Mappers account).
With the Text Panels, you can include:
• Placeholders: information such as client names, DOB, Plan Name
• Calculated Fields: results extracted from the plan such as the value of home,
investments and retirement funds at various stages of the plan in both FV and PV.
• Images
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This is an example of these features used in a text panel and the results:
Advisers can create a Report Author Profile, specific to that adviser, which can be imported
to the report. This is an example:
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The reports that are intended exclusively for the Company’s use (such as a Statement of
Advice) would be distributed to clients as required rather than being “on view” for ProConnect
Clients.
If a suitable report component is not available, Plencore will create a new one to meet the
company’s needs, providing the information required is included in the database. This will
incur a fee as described in our pricing documentation.
Wealth Guidance Report and Report Builder A short video about the creation of this report with the Report Builder has been included in
our Advanced Training Videos.
The Wealth Guidance Report has been created using the Report Builder. This report is a
combination of:
• Text panels written by the administrator
• Pre-built Smart Panels (report components) of which there are over 130.
The following are three examples of pre-built panels, including interactive panels which
include images to send a suitable message.
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Example 1: Snapshot of Financial Performance
Example 2: Drawdown Funding
Example 3: What you Own and Owe
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Example 4: Financial Targets
Example 5: Debt Servicing Ratio (In this case the very high debt is indicated with an image.
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Other Customised Reports written by the Report Builder An Overview of Reports is included in our Advanced Training Videos. The following reports have been written using the Report Builder:
• Self-Managed Superannuation Report
• Superannuation Report
• Check Your Plan Outcomes
• Plan Statistics and Indicators
• Financial Objectives and Lifestyle Goals
The first section of the Report, Financial Objections and Lifestyle Goals, demonstrates
the use of Placeholders, Calculated Fields and Images.
The remainder of the Reports were programmed individually before the creation of the
Report Writer, however, much of the information has been converted to panels.
These reports are:
• Plan Summary
• Debt Management Report
• 5-Year Loan Report
• Plan Summary – The First 5-Years
• Insurance Needs Self Evaluation
• Financial Position for Selected Year
• Financial Position at Start of Plan
The Debt Management Report is written in a different style as it gives detailed strategies for
debt management. The 5-Year Loan Report provides the same information, but without the
strategies for Debt Reduction. This version could be very useful for Mortgage Brokers, to
ensure the client can afford any new loans and that they have management plans in place.
For clients who regularly refinance, the Refinancing Tool should be very helpful, as it allows
all the refinanced loans to be maintained in one account, showing any increases in the loan
amount at the time of refinancing. Being a 50-year plan, mortgage brokers can let their
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clients plan out future loans which could be very helpful for the serious property investor.
This should help maintain and build the client base over the long term.
The Insurance Needs Evaluation Report allows the assessment of whether the client has
adequate Insurance for Life, TPD, Trauma, and Income Protection.
The report contains their current insurance cover and asks for additional input decisions
specific to three risks:
• Unable to work through sickness
• Total and Permanent Disability
• Providing for dependents on death
Each situation is evaluated and the estimated cash flow, based on the information in the
financial plan is generated in the report. From this report, you can advise and recommend
additional insurance where appropriate.
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The Client Review App
Using the Report Builder, a report can be created and uploaded to the Client Review area.
For details you should read the Masterclass Document: Client Review App, found in
Advanced Training on the Adviser QuickStart Resources.
https://www.financialmappers.com.au/trial-sequence-pages/masterclass/
Upload of Report to the Client Portal When the report is uploaded, one section at a time will be displayed, as the client uses arrow
keys to move between the sections.
Note that when the Chief FM Admin sets up the account, they should create a set of reports
for advisers to use in this portal. To make the process quick, Financial Mappers has
provided six templates of reports. If you want to use any of these, simply copy the template,
make any adjustments you desire, such as changing the names of the two SOA. You must
always publish any changes and ensure the report is active. These are the four templates.
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Two include all the SOA Editor Panels and two are intended for Client Review and do not
include any of the SOA Editor Panels.
On the left-hand side, will be a panel of text for that section and on the right, graphs and
tables of information (SmartPanels) will be displayed. The client can use their mouse to
scroll over the graphs.
As part of this report, the Review Plan Dashboard currently seen in the software will be part
of the review. This allows the client to move the slider to any year and to open each of the
8-graphs
.
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Plan Details (Including time spent reviewing report) On the Plan Details TAB, the adviser can send an email to the client which will provide a
link to the information on the Client Review chevron.
In addition, the software will keep a log of time spent reading the information on the TAB,
Report. This information is divided into the time the adviser has spent with the client
reviewing the report. Once the client opens the link, sent by email, the software continues to
time how long the client has spent reviewing the information on the TAB, Report.
Documents
The adviser will be able to upload PFDs from where the client can download or review the
information. These documents could include a selection of the following:
• Product Disclosure Statement (PDSs)
• Financial Services Guide (FSG)
• Statement of Advice for signing.
• Other Financial Mappers Reports e.g.
• Insurance Needs Evaluation
• Plan Summary – the First 5-Years
• Compare Two Plans
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Q&A On the TAB, Q&A, a permanent record is kept of questions asked by the client and answered by the adviser. Questions can only be initialed by the client. This is the screenshot (adviser side) before a question has been asked:
This is the screenshot (client side) before a question is asked:
When the client initiates a question, an email is sent to the adviser.
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The adviser then responds to the question. The process of Q&A until the client is satisfied
with the response at which time, they can mark the question as Resolved. The adviser can
continue to add information if required after the question has been resolved. Once the client
has marked a question as Resolved, they must initiate a new question if they have any
further questions.
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Educational Material
The FPA wants the Client Portal to be multi-media rich with resources to aid in the education
and explanation of financial concepts to clients. Four sections have been developed. Each
company will decide which sections to display and what material to display in the selected
section. For those with financial literacy information on their website this will be a great way
to link that information. The four TABs will be:
• ASIC’s MoneySmart Resources
• ASIC’s MoneySmart Videos
• Company uploaded Resources
• Company uploaded Videos
To upload your Company Resources, go to the Report Builder (Chief FM Admin), and select
the TAB Client Review Configuration.
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Note that you can de-activate the MoneySmart information if you do no want this displayed.
You can also have multiple TABS for your Resources.
Text to Speech
The client can activate the “Speech” option, so that the text on the left hand side is ready,
while the client reviews the graphs and tables of information on the right had side.
Full details of how the Client Review App can be found in the following documents on the
Adviser QuickStart Resources:
• Report Builder and SOA / FM Pro How to use the Report Builder:
https://www.financialmappers.com.au/trial-sequence-pages/report-builder/
• Advanced Training (Masterclass Documents) / Client Review App:
https://www.financialmappers.com.au/trial-sequence-pages/masterclass/
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The Future of Financial Advice
We believe that the current model which the FPA says takes 26-hours from meeting the
client to the generation of a report likely to restrict access to many people who require
financial advice.
Financial Mappers provides the means to reduce the planning time and better engage with
clients. The demand by new clients for co-planning is expected to grow. Financial Mappers
is ready to provide this service, leaving you to decide how best to manage the service. Our
Client Review App was built directly in a response from the FPA, to develop a digitally
delivered Statement of Advice.
Connectivity and accessibility are essential for engaging millennials. Co-planning is the
ultimate in trust building and transparency. It is now a reality to provide affordable advice,
especially scaled advice online. Now you can conduct remote reviews or run an entire online
practice. Large scale online advice is now a possibility.
We believe Financial Advice should be affordable and accessible to all.
Please go to our website, to watch our two videos and use the Client Review App.
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Further Information The website has a very comprehensive explanation of how the software works.
• Financial Professionals (Home Page for advisers, accountants, and mortgage
brokers): https://www.financialmappers.com.au/financial-planning-software/
• Advisers: https://www.financialmappers.com.au/for-advisors/
• Accountants: https://www.financialmappers.com.au/accountant/
• Mortgage Brokers: https://www.financialmappers.com.au/for-mortgage-brokers/
Glenis Phillips, the designer of Financial Mappers, will be pleased to discuss any additional
information you may require.
If you would like a private Zoom consultation, contact Glenis Phillips by phone or email.
We keep the most recent copies of all videos and documentation on one website page,
which you can share with your team.
https://www.financialmappers.com.au/quickstart/
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Contact
Glenis Phillips B Ed, SF FIN Designer of Financial Mappers Author of Map Your Finances Founding Director of Plencore Wealth Ltd
[email protected] (07) 32164132 (Direct Line) 0411 086 532
As the designer of Financial Mappers, Glenis is the most suitable person to answer all your
questions about Financial Mappers. She will also make herself available for a Zoom or
Team Viewer type sharing of the software if you would like assistance with making a plan.
Plencore Wealth Ltd ABN: 49 601 251 192
Plencore Online Pty Ltd (wholly owned subsidiary of Plencore Wealth Ltd) ABN: 79 601 265 598
1300 162 945 PO Box 133, Hamilton, Brisbane, QLD, Australia, 4007. Unit 135/37 Harbour Road, Hamilton, Brisbane, Qld., Australia 4007 E: [email protected] F: FinancialMappers T: @FinMappers Y: Financial Mappers W: www.financialmappers.com.au