find and clear c code 399
TRANSCRIPT
Find and Clear C Code 399
The webinar will be starting soon!
2
Housekeeping
✛ Download handouts from
the GoToWebinar window
(right-hand side).
✛ Send questions anytime in
the Q&A panel.
✛ We’ll email you a copy of
today’s presentation.
3
What We Do
StudentFormsSimplify finaid forms.From verification and PJs to SAP appeals and c codes, make all of your FA forms easy, mobile, and personalized.
AwardLetterModernize award letters.Deliver digital, mobile award letters that communicate your value and affordability to prospective students.
CampusMetricsAct on finaid data.Get financial aid insights instantly about your student population–from any device, no IT required.
Easy, Mobile, Personalized Financial Aid
ScholarshipUniverseStreamline scholarships.Make it easy for students to discover and apply for scholarships while simplifying scholarship management and awarding.
Coming Spring
17
4
Meet Today’s Presenters
Chris ChumleyChief Operating Officer
CampusLogic
@CSChumley
Amy GlynnVP, Financial Aid &
Community InitiativesCampusLogic
@AmyGlynn15
5
Comment Code 399
✛ NASFAA Flashback
✛ What is C Code 399
✛ When This Code Is Generated
✛ What This Means to You
✛ Actions Schools Should Take
6
TheBirthofCCode399
NASFAA Flashback
7
What is C Code 399?✛ Result of PPY & Early FAFSA
✛ A one-time situation where two aid years (16-17 & 17-18) will use the same tax information (2015)
✛ Comment Code 399 is a new ISIR comment code
✛ Comment Code 399 will be used by ED to identify students whose tax info conflicts across aid years
✛ School is responsible for resolving conflicting information
8
C Code 399 Is Generated If:
✛ A student completes a 16-17 & 17-18 FAFSA
✛ ED determines there is a significant difference in financial information and no excluding event
9
C Code 399 Is Not Generated If:
✛ The student is not expected to be Pell Grant-
eligible based on the 2017-2018 ISIR
✛ Between the two FAFSA years there was a
change in:– the student’s dependency status
– the student’s or parents’ marital status
✛ On either transaction a Professional Judgment
flag exists
10
What C Code 399 Means To You
✛ Added administrative burden
– Research
– Outreach
– Documentation
11
What C Code 399 Means To You
✛ Negative student experience
– Students may
• receive less aid
• have to pay back previous disbursements
12
What C Code 399 Means To You
✛ Increased delays
– FA packages can’t be finalized until C Code 399 is cleared
13
What C Code 399 Means To You
✛ Increased attrition
– Students may withdraw if funds are held
14
Actions Schools Should TakeCCode399Appears
Identify
Hold
Research
Resolve
Update
15
An Easy Solution: 399 Workbench
✛ Why We Built It
✛ Demonstration
✛ How It Solves Your Problems
16
Why We Built It
StudentFormsSimplify FinAid forms.From verification and PJs to SAP appeals and c codes, make all of your FA forms easy, mobile, and personalized.
17
399 Workbench Feature Demonstration
18
399 Workbench Solves Your Problems
✛ Reduces Administrative Burden: Queues pending C Code 399, highlights conflicting info, streamlines comparison.
✛ Improved Student Experience: Mobile/SMS outreach, document upload from any device.
✛ Swift Resolution Minimizes Delays: Finalize aid packages faster.
✛ Reduced Attrition: Swift resolution means students receive funds, or a decision, quickly so they can plan for their future.
“WewereworkingtoputtogetheraplantohandletheseCCodes.ThenweheardaboutCampusLogic’s399Workbench. I'msoappreciativeofhavingonelessthingtostressabout,”
Rivier University
Question and Answer
Request your personalized demonstration here! campuslogic.com/demo