firm theory blue ocean strategy
TRANSCRIPT
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Firm TheoryKim ValbumRUCMEA
Blue Ocean StrategyW. Chan Kim & Rene Mauborgne
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Make the Competition Irrelevant
Cirque de Soleil is a success by taking in newcustomers, combining cirkus/art/ performance at ahigh price to new customers
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Value Innovationa cornerstone
The Simultaneous Pursuit of Differentiationand Low Cost
Value innovation is created in the region where a companysactions favorably affect both its cost structure and its valueproposition to buyers.
Cost savings are made by eliminating and reducing the factors anindustry competes on. Buyer value is
lifted by raising and creating elements
the industry has never offered.Over time, costs are reduced further as
scale economies kick in due to the high
sales volumes that superior value generates.
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The Six Principles of Blue OceanStrategy
Formulation principles Risk faktor each
principle attenuates
Reconstruct market boundaries \/ Search risk
Focus on the big picture, not the numbers \/ Planning riskReach beyond existing demand \/ Scale risk
Get the strategic sequence right \/ Business model risk
Execution principles Risk factor each
principle attenuates
Overcome key organizational hurdles \/ Organizational risk
Build execution into strategy \/ Management risk
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The Four Actions Framework
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Eliminate-Reduce-Raise-CreateGrid: The case of Cirque du Soleil
Eliminate RaiseStar performers Unique venue
Animal shows
Aisle concession sales
Multiple show arenas
Reduce CreateFun and humor Theme
Thrill and danger Refined environment
Multiple productions
Artistic music and dance
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Red oceansix assumptions:
Define industry similarly and focus on being best
Look through the lens of accepted strategic groups(luxury cars, family cars etc.) and strive to stand out
Focus on the same buyer group
Define the scope of the products and services offeredby their industry similarly
Accept their industrys functional or emotionalorientation
Focus on the same point in timeand often oncurrent competitive threatsin formulating strategy
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Blue Oceanpath 1Look Across Alternative Industries
A company competes not only with the otherfirms in its own industry but also withcompanies in those other industries that
produce alternative products or servicesProducts and services that have differentforms but offer the same functionality areoften substitutes for each other
Alternatives include products or services thathave different functions and forms but thesame purpose
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Blue Oceanpath 2Look Across Strategic Groups Within Industries
Blue oceans can often be created by lookingacross alternative industries, so can they beunlocked by looking across strategic groups.
In most industries , the fundamental strategicdifferences among industry players arecaptured by a small number of strategicgroups
The key to creating a blue ocean acrossexisting strategic groups is to break out ofthe narrow tunnel vision by understandingwhich factor determine customers decisionsto trade up or down fron one group to
another
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Blue Oceanpath 3Look Across the Chain of Buyers
In most industries competitors convergearound commen definitionsbuyers (which
involve purchasers, users, influencers etc.)and target customer segmentslarge vs.small customers etc.
By looking across buyer groups, companies
can gain new insights into how to redesigntheir value curves to focus on a previouslyoverlooked set of buyers.
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Blue Oceanpath 4Look Across Complementary
Product and Service Offerings Few products and services are used in a vacuum. In most
cases other products and services affect their value
But in most industries, rivals converge within the bounds oftheir industrys product and service offerings
Untapped value is often hidden in complementaryproducts and services. The key is to define the total
solution buyers seek when they choose a product orservice. A simple way to do so is to think about whathappens before, during, and after your product isused.
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Competition tends to converge on an accepted notion and on few possible
bases of appeal
Some industries compete on rational appeal and some on emotional appeal
Over time, functionally oriented industries become more functionally oriented;
emotional industries become more emotional oriented
Industries have trained customers in what to expectand they answer morefor less
Emotionally oriented industries offer many extras that add price, but not
functionalitycustomers would welcome simpler, lower-priced and lower-cost business models
Functionally oriented industries can stimulate new demand by adding a doseof emotion
Blue Oceanpath 5Look Across Functional/Emotional Appeal to Buyers
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Blue Oeceanpath 6Look Across Time
All industries are subject to external trends that affecttheir businesses
Looking at these trends with the right perspective canshow how to create blue ocean opportunities
Insights into blue ocean strategy arise from businessinsights into how the trend will change value tocustomers
Three principals are critical to assessing trends acrosstime and to form the basis of a blue ocean strategy:
1. These trends must be decisive to your business2. These trends must be irreversible3. These trends must have a clear trajectory
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From Head-to-head Competitionto Blue Ocean Creation
Head-to-Head Competition Blue Ocean Creation
Industry Focuses on rivals within its industry -> Looks across alternative industries
Strategic group Focuses on competitive position -> Looks across strategic groups
within strategic group within industry
Buyer group Focuses on better serving the -> Redefines the industry buyerbuyer group group
Scope of product Focuses on maximizing the value -> Looks across to complementary
or service of product and service offerings product and service offerings
offering within the bounds of its industry
Functional- Focuses on improving price -> Rethinks the functional-emotionalEmotional performance within the functional- orientation of its industry
orientation emotional orientation of its industry
Time Focuses on adapting to external -> Participate in shaping external
trends as they occur trends over time
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The Four Steps of VisualizingStrategy
1. VisualAwakening
2. VisualExploration
3. Visual StrategyFair
4. VisualCommunication
Compare yourbusiness with yourcompetitiors bydrawing your as isstrategy canvas
See where yourstrategy needs tochange
Go into the fieldto explore the six
paths to creatingblue oceans
Observe thedistinctiveadvantages ofalternative products
and servicesSee which factors
you shouldeliminate, create, orchange
Draw your to bestrategy canvas
based on insightsfrom fieldobservations
Get feedback onalternative strategycanvases from
customers,competitorscustomers, andnoncustomers
Use feedback tobuild the best tobe future strategy
Distribute yourbefore-and-after
strategic profiles onone page for easycomparison
Support only thoseprojects andoperational moves
that allow yourcompany to closethe gaps toactualize the newstrategy
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Testing the Growth Potential of aPortfolio of Businesses
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First Tier: Soon-to-be noncustomers
who are on the edge of your market,
waiting to jump ship
Second Tier: Refusing noncustomers
who consciously choose against your
market
Third Tier: Unexplored noncustomers who are in marketsdistant from yours
The Three Tiers of Noncustomers
Yourmarket
FirstTier
SecondTier
ThirdTier
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The Sequence of Blue OceanStrategy
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The Buyer Experience Cycle
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The Price Corridor of the Mass
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The Profit Model of Blue OceanStrategy
The Strategic Price
The Target Profit
The Target Cost
Streamlining and Partnering
Cost Innovations
Pricing Innovation
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Blue Ocean Idea (BOI) Index
PhilipsCD-i
MotorolaIridium
DoCoMoi-modeJapan
Utility Is there exceptional utility?
Are there compellingreasons to buy youroffering?
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Price Is your price easilyaccessible to the mass ofbuyers?
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Cost Does your cost structuremeet the target cost?
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Adopt
ion
Have you addressedadoption hurdles up front?
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The Four Organizational Hurdlesto Strategy Execution
Cognitive Hurdle
An organization wedded
to the status quo
Ressource Hurdle Political HurdleLimited resources Opposition from
powerful vested
interests
Motivational Hurdle
Unmotivated staff
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Conventional Wisdom vs. TippingPoint Leadership
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How Fair Process Affects PeoplesAttitudes and Behavior
Strategy Fair Process
Formulation Engagement
Process Explanation
Expectation clarity
Attitudes Trust and Commitment
I feel my opinion counts
Behavior Voluntary Cooperation
Ill go beyond the call of duty
Strategy Execution Exceeds Expectation
Self-initiated
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The Execution Consequences of the Presence
and Absence of Fair Process in Strategy Making
Fair Process Intellectual andEmotionalRecognition
Trust andCommitment
VoluntaryCooperation inStrategyExecution
Violation of FairProcess
Intellectual andEmotional
Indignation
Distrust andResentment
Refusal toExecute
Strategy
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Imitation Barriers to Blue OceanStrategy
Value innovation does not make sense to a companysconventional logicBlue ocean strategy may conflict with other companies brandimage
Natural monopoly: The market often cannot support a secondplayerPatents or legal permits block imitationHigh volume leads to rapid cost advantage for the valueinnovator, discouraging followers from entering the marketNetwork externalities discourage imitation
Imitation often requires significant political, operational, andcultural changesCompanies that value-innovate earn brand buzz and a loyalcustomer following that tends to shun imitators
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Blue Ocean Strategy
Dont Compete
with Rivals
Make ThemIrrelevant