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Page 1: FIRO -B. FIRO-B ► Fundamental Interpersonal Relationship Orientation – Behavior. FIRO-B can be defined as the way in which an individual characteristically

FIRO -BFIRO -B

Page 2: FIRO -B. FIRO-B ► Fundamental Interpersonal Relationship Orientation – Behavior. FIRO-B can be defined as the way in which an individual characteristically

FIRO-BFIRO-B

►Fundamental Interpersonal Fundamental Interpersonal Relationship Orientation – Behavior. Relationship Orientation – Behavior. FIRO-B can be defined as the way in FIRO-B can be defined as the way in which an individual characteristically which an individual characteristically relates to other people.relates to other people.

Page 3: FIRO -B. FIRO-B ► Fundamental Interpersonal Relationship Orientation – Behavior. FIRO-B can be defined as the way in which an individual characteristically

Objectives Of FIRO-BObjectives Of FIRO-B

►To construct a measure of how an To construct a measure of how an individual acts in interpersonal individual acts in interpersonal situations andsituations and

►To construct a measure that will lead To construct a measure that will lead to the prediction of interaction to the prediction of interaction between people.between people.

Page 4: FIRO -B. FIRO-B ► Fundamental Interpersonal Relationship Orientation – Behavior. FIRO-B can be defined as the way in which an individual characteristically

FIRO-B is designed to FIRO-B is designed to measuremeasure

►The individual’s behaviour towards The individual’s behaviour towards others)others)

►The behaviour he wants from othersThe behaviour he wants from others► In the three areas of interpersonal In the three areas of interpersonal

interaction i.einteraction i.e

-Inclusion (I)-Inclusion (I)

-Control (C)-Control (C)

-Affection (A)-Affection (A)

Page 5: FIRO -B. FIRO-B ► Fundamental Interpersonal Relationship Orientation – Behavior. FIRO-B can be defined as the way in which an individual characteristically

Inclusion (I)Inclusion (I)

►Behaviour directed towards the Behaviour directed towards the satisfaction of the interpersonal need satisfaction of the interpersonal need of inclusion, the need to maintain and of inclusion, the need to maintain and establish a satisfactory relation with establish a satisfactory relation with people with regards to association. people with regards to association.

► Inclusion connotes interaction with Inclusion connotes interaction with people, attention, acknowledgement people, attention, acknowledgement being known, prominence, recognition, being known, prominence, recognition, prestige, individuality, understanding, prestige, individuality, understanding, interest, commitment and interest, commitment and participation.participation.

Page 6: FIRO -B. FIRO-B ► Fundamental Interpersonal Relationship Orientation – Behavior. FIRO-B can be defined as the way in which an individual characteristically

ContinueContinue

►Unlike affection it does not cannotes Unlike affection it does not cannotes strong emotional attachment to strong emotional attachment to people.people.

►Unlike control the preoccupation is Unlike control the preoccupation is with prominence not dominance.with prominence not dominance.

Page 7: FIRO -B. FIRO-B ► Fundamental Interpersonal Relationship Orientation – Behavior. FIRO-B can be defined as the way in which an individual characteristically

Control (C)Control (C)

► Behaviour directed to satisfy the interpersonal Behaviour directed to satisfy the interpersonal need for control, the need to maintain a need for control, the need to maintain a satisfactory relation with people with respect satisfactory relation with people with respect to power and authority (control).to power and authority (control).

► It relates to making decisions, discipline, goal It relates to making decisions, discipline, goal settings, dominance, guidance, giving settings, dominance, guidance, giving directions, influencing, ruling, leading, directions, influencing, ruling, leading, antonyms to control would be rebellion, antonyms to control would be rebellion, resistance, following, anarchy and submission.resistance, following, anarchy and submission.

Page 8: FIRO -B. FIRO-B ► Fundamental Interpersonal Relationship Orientation – Behavior. FIRO-B can be defined as the way in which an individual characteristically

Affection (A)Affection (A)

►Behaviour directed toward the Behaviour directed toward the satisfaction of interpersonal need for satisfaction of interpersonal need for affection and love. It centers around affection and love. It centers around feelings of warmth, love and emotional feelings of warmth, love and emotional acceptance, friendship.acceptance, friendship.

►Lack of affection would mean cool Lack of affection would mean cool emotionally distant, dislike and hate.emotionally distant, dislike and hate.

►Affection involves sharing one’s inner Affection involves sharing one’s inner anxieties, wishes and feelings.anxieties, wishes and feelings.

Page 9: FIRO -B. FIRO-B ► Fundamental Interpersonal Relationship Orientation – Behavior. FIRO-B can be defined as the way in which an individual characteristically

► Inclusion is concerned with – Inclusion is concerned with – IN or IN or OUTOUT

►Control is concerned with – Control is concerned with – TOP or TOP or BOTTOMBOTTOM

►Affection is concerned with – Affection is concerned with – CLOSE CLOSE or FARor FAR

Page 10: FIRO -B. FIRO-B ► Fundamental Interpersonal Relationship Orientation – Behavior. FIRO-B can be defined as the way in which an individual characteristically

Interpersonal NeedInterpersonal Need

►A requirement for a person to A requirement for a person to establish a satisfactory relation establish a satisfactory relation between himself and other people. between himself and other people.

► ‘‘Relations’ refers to the amount of Relations’ refers to the amount of interchange between himself and interchange between himself and others and the degree to which he others and the degree to which he originates, receives behaviour.originates, receives behaviour.

Page 11: FIRO -B. FIRO-B ► Fundamental Interpersonal Relationship Orientation – Behavior. FIRO-B can be defined as the way in which an individual characteristically

►Expressed Behaviour (E)Expressed Behaviour (E)

(Actions taken by a person towards (Actions taken by a person towards others)others)

►Wanted Behaviour (W)Wanted Behaviour (W)

(Behaviours from other people that a (Behaviours from other people that a person feels will satisfy an person feels will satisfy an interpersonal need.interpersonal need.

Page 12: FIRO -B. FIRO-B ► Fundamental Interpersonal Relationship Orientation – Behavior. FIRO-B can be defined as the way in which an individual characteristically

Dimension Expressed Wanted Dimension Expressed Wanted Behavior Behavior Behavior Behavior

Inclusion - I initiate interaction I want to be includedInclusion - I initiate interaction I want to be included

Control - I control People I want to be controlledControl - I control People I want to be controlled

Affection - I act close and I want people to be Affection - I act close and I want people to be

personal close and personal to mepersonal close and personal to me

Page 13: FIRO -B. FIRO-B ► Fundamental Interpersonal Relationship Orientation – Behavior. FIRO-B can be defined as the way in which an individual characteristically

Summary of parent child Summary of parent child RelationsRelations

►Too MuchToo Much

- Inclusion is called enmeshing and leads to - Inclusion is called enmeshing and leads to

person Over socialperson Over social

- Control is called Dominate and leads to - Control is called Dominate and leads to

person autocraticperson autocratic

- Affection is called smother and leads to - Affection is called smother and leads to

person Over personalperson Over personal

Page 14: FIRO -B. FIRO-B ► Fundamental Interpersonal Relationship Orientation – Behavior. FIRO-B can be defined as the way in which an individual characteristically

Too littleToo little

► Inclusion is called abandon and leads Inclusion is called abandon and leads the person under socialthe person under social

►Control is called undirect and leads the Control is called undirect and leads the person abdicatingperson abdicating

►Affection is called unlove and leads the Affection is called unlove and leads the person underpersonalperson underpersonal

Page 15: FIRO -B. FIRO-B ► Fundamental Interpersonal Relationship Orientation – Behavior. FIRO-B can be defined as the way in which an individual characteristically

IdealIdeal

► Inclusion is called acceptance and Inclusion is called acceptance and leads the person socialleads the person social

►Control is called respect and leads the Control is called respect and leads the person democraticperson democratic

►affection is called love and leads the affection is called love and leads the person intimateperson intimate

Page 16: FIRO -B. FIRO-B ► Fundamental Interpersonal Relationship Orientation – Behavior. FIRO-B can be defined as the way in which an individual characteristically

Inclusion (I) Social behaviourInclusion (I) Social behaviour

► It is the behavior directed to satisfy the It is the behavior directed to satisfy the interpersonal need for the interaction or interpersonal need for the interaction or association or belonging.association or belonging.

It ConnotesIt Connotes► Interaction with peopleInteraction with people►CommunicationCommunication►BelongingBelonging►AppreciationAppreciation►RecognitionRecognition

Page 17: FIRO -B. FIRO-B ► Fundamental Interpersonal Relationship Orientation – Behavior. FIRO-B can be defined as the way in which an individual characteristically

Continue…Continue…

►PrestigePrestige►UnderstandingUnderstanding► InterestInterest► InvitationInvitation►ParticipationParticipation►AttentionAttention►CommitmentCommitment► InvolvementInvolvement

Page 18: FIRO -B. FIRO-B ► Fundamental Interpersonal Relationship Orientation – Behavior. FIRO-B can be defined as the way in which an individual characteristically

Affection (A) Emotional Affection (A) Emotional OpennessOpenness

► It connotes the behavior directed to It connotes the behavior directed to satisfy the interpersonal need for satisfy the interpersonal need for affection and loveaffection and love

►Affection connotesAffection connotes►Emotional warmth and acceptanceEmotional warmth and acceptance►FriendshipFriendship► IntimacyIntimacy►Sharing deepest feelings, aspirations, Sharing deepest feelings, aspirations,

worries etc.worries etc.

Page 19: FIRO -B. FIRO-B ► Fundamental Interpersonal Relationship Orientation – Behavior. FIRO-B can be defined as the way in which an individual characteristically

Control © Leadership Control © Leadership Behaviour Behaviour

► It is the behaviour directed to satisfy the It is the behaviour directed to satisfy the interpersonal need for control. interpersonal need for control.

►Control ConnotesControl Connotes►Taking Initiatives & making decisionsTaking Initiatives & making decisions►Making DecisionsMaking Decisions►Taking ResponsibilityTaking Responsibility►Giving DirectionGiving Direction►Enforcing disciplineEnforcing discipline►Goal setting and accountabilityGoal setting and accountability

Page 20: FIRO -B. FIRO-B ► Fundamental Interpersonal Relationship Orientation – Behavior. FIRO-B can be defined as the way in which an individual characteristically

Abdicator Too little Control) Abdicator Too little Control) IndicatorIndicator

►Avoids responsibilityAvoids responsibility►Too people centeredToo people centered►AmbiguousAmbiguous►Escapes/ComplainingEscapes/Complaining► IdealistIdealist►Avoid decisionsAvoid decisions

Page 21: FIRO -B. FIRO-B ► Fundamental Interpersonal Relationship Orientation – Behavior. FIRO-B can be defined as the way in which an individual characteristically

Autocrat IndicatorAutocrat Indicator

►Monopolize decision makingMonopolize decision making►Suppresses InitiativesSuppresses Initiatives►Centralize powerCentralize power►Depower peopleDepower people►No delegation or delegation without No delegation or delegation without

authorityauthority►Exaggerate others’ weaknessesExaggerate others’ weaknesses►Create fear psychosisCreate fear psychosis►Kills creativity and innovationsKills creativity and innovations

Page 22: FIRO -B. FIRO-B ► Fundamental Interpersonal Relationship Orientation – Behavior. FIRO-B can be defined as the way in which an individual characteristically

Democrat indicatorDemocrat indicator►Takes initiativesTakes initiatives►DecisiveDecisive►DelegatesDelegates►Problem solver and result orientedProblem solver and result oriented►Team builderTeam builder►TrustsTrusts►FirmFirm►Empower people insightfullyEmpower people insightfully► Induce commitmentInduce commitment

Page 23: FIRO -B. FIRO-B ► Fundamental Interpersonal Relationship Orientation – Behavior. FIRO-B can be defined as the way in which an individual characteristically

Subconscious Childhood Decisions Subconscious Childhood Decisions leading to Dysfunctional Behavior in leading to Dysfunctional Behavior in

AdulthoodAdulthood► Inclusions (Social behaviour)Inclusions (Social behaviour)

Dysfunction FunctionalDysfunction FunctionalI am not wanted I am wantedI am not wanted I am wantedI am not O.K I am O.KI am not O.K I am O.KI don’t belong I do belongI don’t belong I do belong

I am not Important I am I am not Important I am ImportantImportant

Page 24: FIRO -B. FIRO-B ► Fundamental Interpersonal Relationship Orientation – Behavior. FIRO-B can be defined as the way in which an individual characteristically

Control (Leader ship Control (Leader ship behavior)behavior)

►Dysfunction FunctionalDysfunction Functional

I can never do it right I get things I can never do it right I get things rightright

I cannot decide I can decideI cannot decide I can decide

I cannot think I can thinkI cannot think I can think

I am not competent I am I am not competent I am competent competent

Page 25: FIRO -B. FIRO-B ► Fundamental Interpersonal Relationship Orientation – Behavior. FIRO-B can be defined as the way in which an individual characteristically

Psychological Script inducing Psychological Script inducing messagesmessages

►Dysfunction FunctionalDysfunction FunctionalNo matter what INo matter what I I impact life’s challenges I impact life’s challengesDo, it changesDo, it changes with confidence and with confidence andNothing; life getNothing; life get energy energyWorseWorse

What I Feel think do, What I Feel think do, What I feel, think andWhat I feel, think andDoes not matter, what Does not matter, what do, is important anddo, is important and can I do alone can I do alone ValuableValuable

Page 26: FIRO -B. FIRO-B ► Fundamental Interpersonal Relationship Orientation – Behavior. FIRO-B can be defined as the way in which an individual characteristically

Affection (Emotional Affection (Emotional Openness)Openness)

►Dysfunction FunctionalDysfunction Functional

I am not likable I am likableI am not likable I am likable

Life is a disaster life is funLife is a disaster life is fun

I am not lovable I am lovableI am not lovable I am lovable

Page 27: FIRO -B. FIRO-B ► Fundamental Interpersonal Relationship Orientation – Behavior. FIRO-B can be defined as the way in which an individual characteristically

Existential dilemmaExistential dilemma

►Am I In or OutAm I In or Out►Am I Top or bottomAm I Top or bottom►Am I close or DistantAm I close or Distant

Page 28: FIRO -B. FIRO-B ► Fundamental Interpersonal Relationship Orientation – Behavior. FIRO-B can be defined as the way in which an individual characteristically

Existential AnxietiesExistential Anxieties

► I may not be important !I may not be important !

► I may not be competent !I may not be competent !

► I may not be likable !I may not be likable !

Page 29: FIRO -B. FIRO-B ► Fundamental Interpersonal Relationship Orientation – Behavior. FIRO-B can be defined as the way in which an individual characteristically

The Solution (Elevation)The Solution (Elevation)

►Auto suggestionsAuto suggestions► I am importantI am important► I am competentI am competent► I am likableI am likable►Auto suggestions help release out Auto suggestions help release out

subconscious energies leading to subconscious energies leading to success.success.

Page 30: FIRO -B. FIRO-B ► Fundamental Interpersonal Relationship Orientation – Behavior. FIRO-B can be defined as the way in which an individual characteristically

Some good feelingsSome good feelings

►Be realistic in your expectation of Be realistic in your expectation of others and your selfothers and your self

►Give adult (objective, rational, Give adult (objective, rational, relevant) facts or ask questionsrelevant) facts or ask questions

►Be aware of the way you structure Be aware of the way you structure your time and energyyour time and energy

►Determine if organization structure Determine if organization structure provides you with the support you provides you with the support you need to accomplish the necessary task need to accomplish the necessary task of your job.of your job.

Page 31: FIRO -B. FIRO-B ► Fundamental Interpersonal Relationship Orientation – Behavior. FIRO-B can be defined as the way in which an individual characteristically

►Speak to clarity and to create a Speak to clarity and to create a successul working environment.successul working environment.

►Be a problem solver, realistic limit Be a problem solver, realistic limit setter and authentic helper.setter and authentic helper.

►Be aware of the way you give or Be aware of the way you give or receive positive and negative receive positive and negative feedback.feedback.

Page 32: FIRO -B. FIRO-B ► Fundamental Interpersonal Relationship Orientation – Behavior. FIRO-B can be defined as the way in which an individual characteristically

INGREDIENTS OF INGREDIENTS OF DELEGATINGDELEGATING

►Assigning role and responsibility.Assigning role and responsibility.►Agreeing on time frame.Agreeing on time frame.►Agreeing on resourcesAgreeing on resources►Agreeing on personnel.Agreeing on personnel.►Stating / agreeing on standard of Stating / agreeing on standard of

completion.completion.

Page 33: FIRO -B. FIRO-B ► Fundamental Interpersonal Relationship Orientation – Behavior. FIRO-B can be defined as the way in which an individual characteristically

HOW TO DELEGATE HOW TO DELEGATE GUIDELINESGUIDELINES

►Assign responsibility with enough Assign responsibility with enough authority to handle task.authority to handle task.

►Provide a frame work so that is Provide a frame work so that is understood and so that task becomes understood and so that task becomes meaningful.meaningful.

►Assign credit for completion of task.Assign credit for completion of task.►Be accountable for failure.Be accountable for failure.

Page 34: FIRO -B. FIRO-B ► Fundamental Interpersonal Relationship Orientation – Behavior. FIRO-B can be defined as the way in which an individual characteristically

THANK YOUTHANK YOU