fiscal year annual meeting
TRANSCRIPT
2020-2021Fiscal Year
Annual MeetingS E P T E M B E R 1 5 , 2 0 2 1
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Blue Stakes of Utah 811
1-800-662-411 1 148 East 13200 South, Draper, UT 84020 www.bluestakes.org
Annual Meeting of Members
The Gathering Place at Gardner Village Wednesday, September 15, 2021
AGENDA BUFFET BREAKFAST 9:00 A.M.
“DIGGING DANGERS 31” VIDEO WELCOME Kyle Kalian (Lumen)
Chair, Blue Stakes of Utah 811 BOARD INTRODUCTIONS Kyle Kalian (Lumen)
Chair, Blue Stakes of Utah 811 BOARD CHAIR’S MESSAGE Kyle Kalian (Lumen)
Chair, Blue Stakes of Utah 811 BLUE STAKES SCHOLARSHIP Kyle Kalian (Lumen)
Chair, Blue Stakes of Utah 811 VOTING / ELECTION RESULTS Kyle Kalian (Lumen) Chair, Blue Stakes of Utah 811 AUDITOR’S REPORT Ryan Child
Child, Richards CPAs & Advisors 2021-2022 FY FINANCIAL REPORT Paul Harvey (Comcast)
Treasurer, Blue Stakes of Utah 811
CENTER ACTIVITY REPORT Paul Huntsman President, Blue Stakes of Utah 811
QUESTIONS & ANSWERS Kyle Kalian (Lumen)
Chair, Blue Stakes of Utah 811 ADJOURNMENT
Blue Stakes of Utah 811
1-800-662-411 1 148 East 13200 South, Draper, UT 84020 www.bluestakes.org
September 15, 2021
Association Members,
Are we there yet?
A question that we often hear from our children when we are traveling to a distant destination. A question
prolific enough that there is a movie with this as a title. The question arises either from anxiousness or
boredom during the long wait to arrive at the destination.
So, are we there yet? Blue Stakes of Utah 811 arrives at multiple destinations each year. The Board of
Directors along with our President Paul Huntsman and his staff, work to identify our needs and destinations
for each year and to chart out a road map to arrive safely, on time and on budget. A lot of time and effort goes
into where we want to go.
Much of what the Center does is governed by the Utah dig laws. These laws govern many aspects of how we
process locate tickets. Occasionally the law needs to be amended. There are many various reasons why this
occurs either a new technology, or outdated practices. This last year adding positive response was in
anticipation of the law changing soon to require positive responses on all locates as a best practice.
As Board members our focus is to represent all association members. Our position and experience often draw
us in to be involved in committees working to amend our dig laws. We often end up wearing two hats. One
representing our respective companies and one for the association members.
With the continued record ticket volumes, one amendment that has been discussed is to increase the life of a
locate ticket from 2 weeks to 3 weeks or even 4. The reduction of tickets would relieve some of the pressure
on the locators and reduce the overall cost per project. But where is the break off point where damages start
increasing due to faded or destroyed marks? I would like to hear from some of our association members
pertaining to this proposed change in the law or other items you feel should be addressed.
I need to thank Paul Huntsman and the Center Management team as well as all our agents for the excellent
work that they have done this past year. They continue to be one of the most efficient and lowest cost per
ticket 811 Notification Centers in the country. Thank You!
I also need to thank you, the Association members for your continued support of the Center. Please feel free
to contact myself, Paul Huntsman, or any member of the Board of Directors if you have any questions,
suggestions, or concerns that you would like addressed.
Thank you, to the other members of the Board of Directors, for the dedication of your time and talents.
Are we there yet? We are working towards it.
Thank you,
Kyle L. Kalian
Chair, Board of Directors
Blue Stakes of Utah 811
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Blue Stakes of Utah 811
1-800-662-411 1 148 East 13200 South, Draper, UT 84020 www.bluestakes.org
BOARD OF DIRECTORS
LUMEN TECHNOLOGIES Chair Kyle Kalian Lumen 85 N Merchant St American Fork, Utah 84003 (801) 763-7907 Office (801) 205-0830 Cell [email protected] WATER Vice Chair Gordon Batt Jordan Valley Water Conservancy District 15305 S 3200 W Herriman, Utah 84055 (801) 446-2004 Office (801) 330-6507 Cell [email protected] CABLE TELEVISION / BROADBAND Treasurer Paul Harvey Comcast 9602 S 300 W Sandy, UT 84047 (801) 907-2340 Office (801) 831-6932 Cell [email protected] DOMINION ENERGY UTAH Secretary Jeff Hansen Dominion Energy P.O. Box 45360 Salt Lake City, Utah 84145-0360 (801) 324-3645 Office (801) 541-0248 Cell [email protected] ROCKY MOUNTAIN POWER Mark Kuhn Rocky Mountain Power 959 S 3200 W Salt Lake City, Utah 84104 (801) 886-7014 Office (385) 272-4804 Cell [email protected] CITY & MUNICIPALITY OWNED UTILITIES Nick Kryger Salt Lake City Public Utilities 1530 S West Temple Salt Lake City, Utah 84115 (801) 483-6834 Office (801) 647-5000 Cell [email protected]
POWER Curtis Miles Moon Lake Electric Association PO Box 278 Roosevelt, Utah 84066 (435) 722-5412 Office (435) 823-7506 Cell [email protected] SEWER Jill Jones Central Davis Sewer District 2200 S Sunset Dr Kaysville, Utah 84037 (801) 451-2190 Office (801) 209-3463 Cell [email protected] GAS/OIL/PETROLEUM GATHERING & TRANSMISSION Bob Checketts Kern River Gas Transmission 2755 E Cottonwood Pkwy, Suite 300 Salt Lake City, Utah 84121 (801) 937-6103 Office (801) 231-1648 Cell [email protected] LOCAL TELEPHONE CARRIERS / FIBER OPTICS Keith Perkins UTOPIA Fiber 5858 S 900 E Murray, Utah 84121 (801) 613-3863 Office (801) 330-5601 Cell [email protected] LONG DISTANCE TELEPHONE CARRIERS / FIBER OPTICS Blair H Penrod Verizon Business 5545 Shea Dr Salt Lake City, Utah 84104 (801) 372-5258 Cell [email protected] ADVISORY BOARD MEMBER – CONSTRUCTION/EXCAVATION Glen Perry COP Construction LLC 555 W 1100 N North Salt Lake, UT 84054 (801) 683-5312 Office (801) 703-5418 Cell [email protected]
Effective 09/15/2021
Blue Stakes of Utah 811
ASSOCIATION MEMBERSHIP (635 participating as of 9/10/2021)
1-800-662-411 1 148 East 13200 South, Draper, UT 84020 www.bluestakes.org 1
ABAJO GAS TRANSMISSION, LLC
ACME WATER COMPANY
ALBION TELEPHONE COMPANY
ALL WEST COMMUNICATIONS
ALLEN LATERAL, INC
ALPINE CITY
ALPINE COVE WATER SSD
ALTAMONT ENERGY LLC
ALTAMONT GATHERING FIELD (KINDER MORGAN)
ALTAMONT TOWN
ALTON TOWN
AMALGA TOWN
AMERICAN FIBER INC
AMERICAN FORK CITY
AMERICAN FORK CITY FIBER
AMERICAN TELEPHONE & TELEGRAPH
AMERICAN WATER O&M
AMERIGAS
ANGELL SPRINGS SPECIAL SERVICE DISTRICT
ANNABELLA TOWN
ANTIMONY TOWN
ASHCREEK SPECIAL SERVICE DISTRICT
ASHLEY VALLEY WATER & SEWER I.D.
AURORA CITY
AUSTIN SPECIAL SERVICE DISTRICT
AUTOLIV
AVATIVE
BAINBRIDGE UINTAH LLC
BALLARD WATER DISTRICT
BEAR LAKE SSD
BEAR LAKE WATER COMPANY
BEAR RIVER TOWN
BEAR RIVER WATER CONSERVANCY DISTRICT
BEAVER CITY CORPORATION
BEEHIVE BROADBAND
BELL CANYON IRRIGATION
BENCHLAND WATER DISTRICT
BENSON CULINARY WATER
BENSON IRRIGATION COMPANY
BERRY PETROLEUM COMPANY
BICKNELL BOTTOMS CULINARY WATER COMPANY
BICKNELL TOWN
BIG COTTONWOOD CANYON I.D.
BIG PLAINS WATER & SEWER SSD
BIG WATER MUNICIPAL
BLANDING CITY
BLOOMFIELD GATE 24
BLUFF WATER WORKS SSD
BLUFFDALE CITY
BONA VISTA WATER IMPROVEMENT DISTRICT
BOULDER FARMSTEAD WATER COMPANY
BOUNDARY SPRINGS WATER USERS
BOUNTIFUL CITY
BOUNTIFUL IRRIGATION DISTRICT
BOX ELDER CO-WILLARD CITY FLOOD CONTROL
BOYER HILL MILITARY HOUSING (HAFB)
BRIAN HEAD TOWN
BRIDGE HOLLOW WATER
BRIDGER VALLEY ELECTRIC ASSOCIATION
BRIGHAM CITY CORPORATION
BRIGHAM YOUNG UNIVERSITY
BROOKLYN TAPLINE COMPANY INC
BRUSH CREEK IRRIGATION
BUZZARDS BENCH LLC
C & L OLSON FARMS
CABLE SYSTEMS LLC
CACHE HIGHLINE WATER ASSOCIATION
CAERUS UINTAH LLC
CARBON COUNTY
CASTLE VALLEY SPECIAL SERVICE DISTRICT
CEDAR CITY CORPORATION
CEDAR HILLS CITY
CEDARVIEW-MONTWELL SSD
CENTERFIELD TOWN
CENTERVILLE CITY PUBLIC WORKS
CENTRACOM INTERACTIVE
CENTRAL CANAL & IRRIGATION
CENTRAL DAVIS SEWER DISTRICT
CENTRAL ENTERPRISE WATER ASSOCIATION
CENTRAL IRON CO WATER C.D.
CENTRAL UTAH WATER CONSERVANCY DISTRICT
CENTRAL VALLEY TOWN
CENTRAL VALLEY WATER R.F.
CENTRAL WEBER SEWER I.D.
CHALK CREEK IRRIGATION COMPANY
CHARLESTON WATER CONSERVANCY DISTRICT
CHEVRON PIPELINE
CITY CREEK RESERVE INC
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Blue Stakes of Utah 811
ASSOCIATION MEMBERSHIP (continued)
1-800-662-411 1 148 East 13200 South, Draper, UT 84020 www.bluestakes.org 2
CLARKSTON TOWN
CLEARFIELD CITY
CLEARFIELD PIPE LINE COMPANY
CLINTON CITY
CLUFFWARD PIPELINE CO
CLYDE COMPANIES INC
COALVILLE CITY
COASTAL PLAINS ENERGY INC
COLONY HOMEOWNERS ASSOCIATION
COLORADO INTERSTATE GAS - KINDER MORGAN
COMCAST
CONNEXT
CONOCOPHILLIPS CO
COPPERTON IMPROVEMENT DISTRICT
CORA WAY WATER ASSOCIATION
CORINNE CITY
COTTAGES ON 78TH HOMEOWNERS ASSOCIATION
COTTONWOOD CREEK CONSOLIDATED IRRIGATION
COTTONWOOD HEIGHTS CITY
COTTONWOOD IMPROVEMENT DISTRICT
COTTONWOOD MUTUAL WATER COMPANY
COVE SPECIAL SERVICE DISTRICT
CROWN CASTLE
CUB RIVER IRRIGATION CO
DAGGETT COUNTY
DAMMERON VALLEY WATER WORKS
DANIEL TOWN
DAVIS & WEBER CANAL COMPANY
DAVIS COUNTY GOVERNMENT
DAYBREAK SECONDARY WATER DISTRIBUTION CO
DEAD HORSE OIL COMPANY
DEER VALLEY RESORT
DELTA CITY
DEPOT BROADBAND LLC
DESERET GENERATION & TRANSMISSION CO-OP
DESERET-OASIS S.S.D
DEUEL CREEK IRRIGATION
DEWEYVILLE TOWN
DIAMOND VALLEY ACRES WATER CO
DINSDALE WATER COMPANY INC
DIRECT COMMUNICATIONS CEDAR VALLEY
DIRECT COMMUNICATIONS IDAHO
DIXIE DEER SPECIAL SERVICE DISTRICT
DIXIE POWER
DIXIE STATE UNIVERSITY
DOMINION ENERGY QUESTAR PIPELINE LLC
DOMINION ENERGY UTAH
DOMINION ENERGY WEXPRO
DRAPER CITY PUBLIC WORKS
DRY GULCH IRRIGATION COMPANY
DUCHESNE CITY
DUCHESNE COUNTY WATER C.D.
EAGLE MOUNTAIN CITY
EAST CARBON CITY
EAST DUCHESNE CULINARY WATER I.D.
EASTLAND SPECIAL SERVICE DISTRICT
ECHO MUTUAL WATER COMPANY
EDEN WATER WORKS
ELK PETROLEUM INC
ELK RIDGE CITY
ELSINORE TOWN
ELWOOD TOWN
EMERY TELCOM
EMERY WATER CONSERVANCY DISTRICT
EMIGRATION IMPROVEMENT DISTRICT
EMPIRE ELECTRIC ASSOCIATION
ENOCH CITY CORPORATION
ENTERPRISE CITY
EOG RESOURCES INC
EP ENERGY SALT WATER DISTRIBUTION
EPHRAIM CITY
ERDA ACRES WATER CO
ERG LLC - VETERANS AFFAIRS
ESCALANTE CITY
EUREKA CITY
EXTENET SYSTEMS, INC
FAIRGROUNDS PIPELINE GROUP
FAIRVIEW CITY
FARMINGTON CITY
FARR WEST CITY
FAYETTE TOWN & WATER
FERRELL GAS
FERRON CANAL & RESERVOIR CO
FILLMORE CITY
FILLMORE WATER USERS
FINLEY RESOURCES
FIRST DIGITAL FIBER OPTICS
FIRST MOUND FORT DITCH COMPANY, INC
FOUNDATION ENERGY COMPANY
FOUNTAIN GREEN CITY
FOUNTAIN GREEN IRRIGATION
FRANCIS CITY
Page 7
Blue Stakes of Utah 811
ASSOCIATION MEMBERSHIP (continued)
1-800-662-411 1 148 East 13200 South, Draper, UT 84020 www.bluestakes.org 3
FREMONT WATER
FRONTIER COMMUNICATIONS
FRUIT HEIGHTS CITY
FRUITLAND S.S.D.
GARDEN CITY
GARKANE ENERGY
GARLAND CITY
GENESIS ST OPERATING LLC
GENOLA CITY
GLENWOOD IRRIGATION COMPANY
GLENWOOD TOWN
GO FIBER LLC
GOOGLE FIBER
GOOSENEST WATER CO
GORGOZA MUTAL WATER COMPANY
GOSHEN TOWN
GRAND WATER & SEWER SERVICE AGENCY
GRANGER HUNTER IMPROVEMENT DISTRICT
GRANTEE SPRING WATER COMPANY INC
GRANTSVILLE CITY
GRANTSVILLE IRRIGATION CO
GREEN RIVER CITY
GUNNISON CITY
GUNNISON TELEPHONE COMPANY
HAIGHTS CREEK IRRIGATION COMPANY
HANKSVILLE TOWN
HANNA WATER & SEWER DISTRICT
HARMONY FARMS WATER USERS
HARRISVILLE CITY
HARRIS-WILLIS IRRIGATION
HATCH TOWN
HEBER CITY PUBLIC WORKS
HEBER LIGHT & POWER
HEBER VALLEY SPECIAL SERVICE DISTRICT
HELPER CITY
HENEFER TOWN
HENEFER UPPER DITCH COMPANY
HENRIEVILLE TOWN
HERRIMAN CITY
HICOUNTRYNET, LLC
HIDEOUT TOWN
HIGH VALLEY WATER
HIGHLAND CITY
HIGHLAND WATER COMPANY
HILDALE CITY UTILITIES
HINCKLEY TOWN
HOLDEN TOWN
HOLLIDAY WATER COMPANY
HOLLY ENERGY PARTNERS
HOLLY REFINERY
HOLMES CREEK IRRIGATION CO
HONEYVILLE CITY
HOOPER CITY
HOOPER IRRIGATION
HOOPER WATER IMPROVEMENT DISTRICT
HORSESHOE IRRIGATION
HOWELL TOWN
HOYTSVILLE PIPE WATER COMPANY
HUNTINGTON CLEVELAND IRRIGATION CO.
HUNTSVILLE IRRIGATION COMPANY
HUNTSVILLE SOUTH BENCH CANAL COMPANY
HUNTSVILLE TOWN
HUNTSVILLE TOWN WATERWORKS
HURRICANE CANAL COMPANY
HURRICANE CITY
HYDE PARK CITY
HYROGEOLOGIC INC
HYRUM CITY
IMAGINE CONSTRUCTIVE SOLUTIONS
INTEGRATED WATER MANAGEMENT
INTERLAKEN TOWN
IRONTOWN PROPERTY OWNERS ASSOCIATION
IVINS CITY
JENSEN WATER IMPROVEMENT DISTRICT
JOHNSON WATER DISTRICT
JORDAN VALLEY WATER C.D.
JORDANELLE SPECIAL SERVICE DISTRICT
JOSEPH TOWN
JUNCTION TOWN
KAMAS CITY
KANAB CITY
KANARRAVILLE TOWN
KANE COUNTY ROADS
KANE COUNTY WATER
KANOSH TOWN
KAYS CREEK IRRIGATION
KAYSVILLE CITY
KEARNS IMPROVEMENT DISTRICT
KENNECOTT UTAH COPPER
KERN RIVER GAS UTAH
KERN RIVER GAS WYOMING
KOOSHAREM TOWN
KSL TELEVISION
Page 8
Blue Stakes of Utah 811
ASSOCIATION MEMBERSHIP (continued)
1-800-662-411 1 148 East 13200 South, Draper, UT 84020 www.bluestakes.org 4
KWU INC. - KAYENTA TOWN
LAKETOWN TOWN
LAVERKIN CITY
LAYTON CITY
LEAMINGTON TOWN
LEAVITT GROUP ENTERPRISES
LEEDS DOMESTIC WATERUSERS
LEEDS IRRIGATION COMPANY
LEHI CITY
LEVAN IRRIGATION COMPANY, INC
LEVAN TOWN
LEVEL 3 IS NOW CENTURYLINK
LEWISTON CITY
LHOIST NORTH AMERICA
LIBERTY IRRIGATION
LIBERTY PIPELINE CO
LINCOLN CULINARY WATER COMPANY
LINDE GAS
LINDE INC
LINDON CITY
LION'S HEAD P.O. ASSOCIATION
LOA TOWN
LOGAN CITY
LONG VALLEY SEWER DISTRICT
LONGROAD ENERGY MANAGEMENT
LUMEN/CENTURYLINK
LYMAN WATER SYSTEM
LYNNDYL TOWN
MAESER WATER IMPROVEMENT DISTRICT
MAGNA WATER DISTRICT
MAGNUSON LIVESTOCK
MANILA TOWN
MANTI CITY
MANTI IRRIGATION COMPANY
MANTI TELEPHONE
MANTUA TOWN
MAPLETON CITY
MARATHON PIPELINE
MARBLE HILL WATER COMPANY
MARION WATER WORKS
MARRIOTT-SLATERVILLE CITY
MARYSVALE TOWN
MAYFIELD IRRIGATION CO
MAYFIELD TOWN
MCI/VERIZON BUSINESS
MCLEOD USA
MEADOW TOWN
MENDON CITY
METROPOLITAN WATER DISTRICT OF SLS
MID-AMERICA PIPELINE/ENTERPRISE PRODUCTS
MIDDLE FORK ENERGY PARTNERS LLC
MIDVALE CITY
MIDVALE SUPERFUND SITE
MIDVALLEY ESTATES WATER COMPANY
MIDVALLEY IMPROVEMENT DISTRICT
MIDWAY CITY & SANITATION
MIDWAY IRRIGATION COMPANY
MILFORD CITY
MILITARY INSTALLATION DEVELOPMENT AUTHORITY
MILLVILLE CITY
MINERSVILLE RESERVOIR AND IRRIGATION CO
MINERSVILLE TOWN
MOAB CITY
MOAB IRRIGATION
MOAB PIPELINE
MONA CITY
MONARCH MIDSTREAM LLC
MONROE CITY
MONTE VISTA HOMES
MONTICELLO CITY
MOON LAKE ELECTRIC ASSOCIATION
MOON LAKE WATER USERS ASSOCIATION
MORGAN CITY
MORGAN SECONDARY WATER
MORONI CITY
MOUNT OLYMPUS I.D.
MOUNT PLEASANT CITY
MOUNTAIN GREEN SEWER I.D.
MOUNTAIN REGIONAL WATER
MOUNTAIN SEWER/LAKEVIEW WATER
MOUNTAIN SPRINGS WATER COMPANY
MOUNTAIN VIEW 1-8 WATER CO
MOUNTAIN VIEW IRRIGATION
MOUNTAIN VIEW SPECIAL SERVICE DISTRICT
MT. WHEELER POWER
MURRAY CITY
MURRAY CITY BUILDING DIVISION
MUTTON HOLLOW IMPROVEMENT DISTRICT
MYTON CITY
NAPLES CITY
NAVAJO OIL & GAS -RUNNING HORSE PIPELINE
NEOLA WATER & SEWER DISTRICT
Page 9
Blue Stakes of Utah 811
ASSOCIATION MEMBERSHIP (continued)
1-800-662-411 1 148 East 13200 South, Draper, UT 84020 www.bluestakes.org 5
NEPHI CITY
NEPHI IRRIGATION/4D PLUMBING
NEW CASTLE GARDEN WATER STOCK INC.
NEW DORDRECHT HOMEOWNERS ASSOCIATION
NEW ESCALANTE IRRIGATION COMPANY
NEW HARMONY TOWN
NEWCASTLE WATER COMPANY
NEWMAN DITCH COMPANY
NEWTON CITY
NIBLEY CITY
NORDIC MOUNTAIN WATER
NORTH CARBON GROUP
NORTH DAVIS SEWER DISTRICT
NORTH EMERY WATER
NORTH FORK SPECIAL SERVICE DISTRICT
NORTH LOGAN CITY
NORTH OGDEN CITY
NORTH SALT LAKE CITY
NORTH SHORE ENERGY LLC
NORTH SUMMIT PRESSURIZED IRRIGATION CO
NORTH VILLAGES SPECIAL SERVICE DISTRICT
NORTHROP GRUMMAN
OAK CITY
OAKLEY CITY
OGDEN CITY
OPTIC LOOP COMMUNICATIONS
OQUIRRH MOUNTAIN WATER COMPANY
ORDERVILLE TOWN
OREM CITY
OURAY PARK IRRIGATION COMPANY
OURAY PARK WATER I.D.
OVINTIV EXPLORATION INC
PACIFICORP ENERGY HUNTER POWER PLANT
PACK CREEK WATER COMPANY
PACK CREEK WATER USERS
PANGUITCH CITY
PARADISE IRRIGATION
PARADISE TOWN
PARADOX MIDSTREAM, LLC
PARAGONAH TOWN
PARK CITY MUNICIPAL
PAROWAN CITY
PAROWAN SOUTH FIELD INC
PAYSON CITY
PERRY CITY
PHILLIPS 66 PIPELINE LLC
PINE HOLLOW WATER
PINE VALLEY IRRIGATION COMPANY
PINEVIEW WATER SYSTEMS
PLAIN CITY
PLEASANT GROVE CITY
PLEASANT VIEW CITY
PLYMOUTH TOWN CORPORORATION
PORTAGE TOWN
POWDER MOUNTAIN WATER & SEWER I.D.
PRICE CITY
PRICE RIVER WATER I.D.
PROPANE & GAS OF WENDOVER
PROVIDENCE CITY
PROVO CITY
PROVO RIVER WATER USERS ASSOCIATION
RAFT RIVER ELECTRIC CO-OP
RAINBOW RANCHES WATER
RANDOLPH TOWN
REDLINE PHONE INC (SENAWAVE)
REDMOND TOWN
RICHARDS IRRIGATION
RICHFIELD CITY
RICHMOND CITY
RICHMOND IRRIGATION & POWER COMPANY
RICHVILLE PIPELINE COMPANY
RIO VIRGIN TELEPHONE (RELIANCE CONNECTS)
RIVER HEIGHTS CITY
RIVERDALE CITY
RIVERSIDE NORTH GARLAND WATER COMPANY
RIVERTON CITY
ROBERT L. BAYLESS PRODUCER LLC
ROCKY MOUNTAIN POWER
ROCKY RIDGE TOWN
ROOSEVELT CITY
ROSEBUD IRRIGATION COMPANY
ROY CITY
ROY WATER CONSERVANCY DISTRICT
RSI EN TECH LLC
SALEM CITY
SALINA CITY
SALT LAKE CITY DEPT OF AIRPORTS
SALT LAKE CITY ENGINEERING
SALT LAKE CITY PUBLIC UTILITIES
SALT LAKE COMMUNITY COLLEGE
Page 10
Blue Stakes of Utah 811
ASSOCIATION MEMBERSHIP (continued)
1-800-662-411 1 148 East 13200 South, Draper, UT 84020 www.bluestakes.org 6
SALT LAKE COUNTY OPERATIONS DIVISION
SALT LAKE COUNTY SERVICE AREA #3
SAN JUAN SPANISH VALLEY SSD
SAND CREEK IRRIGATION
SANDY CITY
SANDY SUBURBAN IMPROVEMENT DISTRICT
SANTA CLARA CITY
SANTAQUIN CITY
SARATOGA SPRINGS CITY
SARATOGA SPRINGS CITY STREET LIGHTS
SCIPIO TOWN
SCOFIELD TOWN
SEELEY OIL COMPANY LLC
SETTLEMENT CANYON IRRIGATION CO
SEVIER SCHOOL DISTRICT
SIGNAL WEST LLC
SIGURD TOWN
SILVER FORK PIPELINE
SIMPLOT PHOSPHATES
SKYLINE MOUNTAIN S.S.D.
SLICMA - BONNEVILLE REALTY MANAGEMENT
SMITHFIELD CITY
SMITHFIELD IRRIGATION COMPANY
SNOW COLLEGE
SNYDERVILLE BASIN WATER RECLAMATION DIST
SORENSON COMMUNICATIONS
SOUTH & WEST FIELD IRRIGATION COMPANY
SOUTH CENTRAL UTAH TELEPHONE
SOUTH DAVIS SEWER DISTRICT
SOUTH DAVIS WATER DISTRICT
SOUTH DESPAIN DITCH COMPANY
SOUTH JORDAN CITY
SOUTH JORDAN CITY FIBER OPTICS
SOUTH OGDEN CITY
SOUTH SALT LAKE CITY
SOUTH UTAH VALLEY ELECTRIC S.D.
SOUTH VALLEY SEWER DISTRICT
SOUTH WEBER CITY
SOUTH WEBER CITY STREET LIGHTS
SOUTH WEBER IRRIGATION CO
SOUTH WEBER WATER IMPROVEMENT DISTRICT
SOUTH WILLARD WATER COMPANY
SOUTHERN TRAILS
SOUTHERN UTAH UNIVERSITY
SPANISH FORK CITY
SPRING CITY CORPORATION
SPRING LAKE WATER
SPRINGDALE TOWN
SPRINGVILLE CITY
SPRINT COMMUNICATIONS
ST GEORGE CITY ENERGY
ST GEORGE CITY SEWER & WATER
STANSBURY PARK IMPROVEMENT DISTRICT
STERLING TOWN
STOCKTON TOWN
STRATA NETWORKS
STRAWBERRY COMMUNICATIONS
STRAWBERRY HIGH LINE CANAL COMPANY
SUMMIT IG UTAH, LLC
SUMMIT IRRIGATION STOCK CO
SUMMIT OPERATING, LLC
SUMMIT SPECIAL SERVICE DISTRICT
SUMMIT WATER DISTRIBUTION COMPANY
SUNSET CITY
SUNSET VIEW ESTATES WATER COMPANY
SUSTAINABLE POWER GROUP
SYRACUSE CITY
SYRINGA NETWORKS
T7 PROPANE SERVICE
TAYLOR WEST WEBER WATER I.D.
TAYLORSVILLE-BENNION I.D.
TDS TELECOM LLC
TEASDALE SPECIAL SERVICE DISTRICT
TERABIT NETWORKS
TESORO LOGISTICS PIPELINES LLC
TESORO PETROLEUM CORPORATION
THANKSGIVING POINT DEVELOPMENT
THANKSGIVING POINT INSTITUTE
THATCHER PENROSE SERVICE DISTRICT
THE CHURCH OF JESUS CHRIST OF LATTER-DAY SAINTS
THOMPSON SPECIAL SERVICE DISTRICT
TICABOO UTILITY IMPROVEMENT DISTRICT
TILSON TECHNOLOGY MANAGEMENT
TIMBER LAKES PROPERTY OWNERS ASSOCIATION
TIMBER LAKES WATER COMPANY
TIMPANOGOS SPECIAL SERVICE DISTRICT
TOC OIL INC
TOOELE CITY
Page 11
Blue Stakes of Utah 811
ASSOCIATION MEMBERSHIP (continued)
1-800-662-411 1 148 East 13200 South, Draper, UT 84020 www.bluestakes.org 7
TOOELE COUNTY FIBER OPTICS
TOOELE COUNTY RECORDER/SURVEYOR
TOQUERVILLE TOWN
TORREY TOWN
TREMONTON CITY
TRENTON TOWN
TRIDELL-LAPOINT WATER DISTRICT
TROPIC EAST FORK IRRIGATION CO
TROPIC TOWN
TWIN CREEK SPECIAL SERVICE DISTRICT
UAMPS
UDOT REGION I
UDOT REGION II
UDOT REGION III
UDOT REGION IV CEDAR CITY
UDOT REGION IV PRICE
UDOT REGION IV RICHFIELD
UINTAH CENTRAL CANAL COMPANY
UINTAH CITY
UINTAH COUNTY ENCROACHMENT DEPARTMENT
UINTAH HIGHLANDS IMPROVEMENT DISTRICT
UINTAH INDIAN IRRIGATION PROJECT
UINTAH RIVER IRRIGATION COMPANY
UINTAH WATER CONSERVANCY DISTRICT
UKON WATER COMPANY
ULTRADENT PRODUCTS INC
UNEV PIPELINE LLC
UNION BENCH IRRIGATION ASSOCIATION
UNION TELEPHONE COMPANY
UNITED EFFORT PLAN TRUST
UNIVERSITY OF UTAH FIBER
UPPER COUNTRY WATER
URBAN OIL & GAS
UTAH COUNTY
UTAH COUNTY WATER
UTAH ENVIRONMENTAL RESPONSE&REMEDIATION
UTAH GAS CORP
UTAH NAVAJO HEALTH SYSTEM INC
UTAH STATE UNIVERSITY
UTAH VALLEY UNIVERSITY
UTE TRIBE DOMESTIC WATER SYSTEM
UTOPIA
VERACITY NETWORKS
VERNAL CITY PUBLIC WORKS
VERNON WATER WORKS S.S.D.
VEYO CULINARY WATER ASSOCIATION
VINEYARD TOWN
VIRGIN TOWN
WALES TOWN
WALLSBURG TOWN
WANSHIP MUTUAL WATER COMPANY
WAPITI OPERATING LLC
WARNER LLC
WASHINGTON CITY
WASHINGTON COUNTY WATER CONSERVANCY DIST
WASHINGTON TERRACE CITY
WATER PRO IRRIGATION COMPANY
WEBB WELL WATER USERS
WEBER BASIN WATER C.D.
WEBER COUNTY
WEBER COUNTY SURVEY ASSOCIATE MEMBER
WEBNX INC
WELLINGTON CANAL COMPANY
WELLINGTON CITY
WELLS RURAL ELECTRIC COMPANY
WELLSVILLE CITY
WENDOVER CITY
WESCO OPERATING INC
WEST BOUNTIFUL CITY
WEST CORINNE WATER COMPANY
WEST HAVEN CITY
WEST JORDAN CITY
WEST PANGUITCH IRRIGATION
WEST POINT CITY
WEST VALLEY CITY
WEST WARREN WATER ID
WESTERN MIDSTREAM PARTNERS
WHITE CITY WATER IMPROVEMENT DISTRICT
WILLARD CITY
WILLIAMS NORTHWEST PIPELINE
WILLOW CREEK WATER COMPANY
WINCHESTER HILLS WATER COMPANY
WOLF CREEK WATER
WOODLAND HILLS TOWN
WOODLAND MUTUAL WATER COMPANY
WOODS CROSS CITY
WW CLYDE/RLW JOINT VENTURE
WYOMING STATE D.O.T.
XCL RESOURCES
ZAYO FIBER SOLUTIONS
Z-FIBER, LLC
ZIONS DATA SERVICES
Page 12
BLUE STAKES OF UTAHUTILITY NOTIFICATION CENTER, INC.
(A NON-PROFIT ORGANIZATION)FINANCIAL STATEMENTS WITH
INDEPENDENT AUDITOR'S REPORTJUNE 30, 2021 AND 2020
Page 13
TABLE OF CONTENTS Independent Auditor’s Report ............................................................................................................ 1 Balance Sheets .................................................................................................................................... 2 Statements of Income and Retained Earnings .................................................................................... 3 Statements of Cash Flows .................................................................................................................. 4 Notes to Financial Statements ....................................................................................................... 5-14
Page 14
INDEPENDENT AUDITOR’S REPORT
To the Board of Directors of Blue Stakes of Utah 811
We have audited the accompanying financial statements of Blue Stakes of Utah 811 (a nonprofit organization), which comprise the balance sheets as of June 30, 2021 and 2020, and the related statements of income and retained earnings, and cash flows for the years then ended, and the related notes to the financial statements.
Management’s Responsibility for the Financial Statements
Management is responsible for the preparation and fair presentation of these financial statements in accordance with accounting principles generally accepted in the United States of America; this includes the design, implementation, and maintenance of internal control relevant to the preparation and fair presentation of financial statements that are free from material misstatement, whether due to fraud or error.
Auditor’s Responsibility
Our responsibility is to express an opinion on these financial statements based on our audits. We conducted our audits in accordance with auditing standards generally accepted in the United States of America. Those standards require that we plan and perform the audit to obtain reasonable assurance about whether the financial statements are free from material misstatement.
An audit involves performing procedures to obtain audit evidence about the amounts and disclosures in the financial statements. The procedures selected depend on the auditor’s judgment, including the assessment of the risks of material misstatement of the financial statements, whether due to fraud or error. In making those risk assessments, the auditor considers internal control relevant to the entity’s preparation and fair presentation of the financial statements in order to design audit procedures that are appropriate in the circumstances, but not for the purpose of expressing an opinion on the effectiveness of the entity’s internal control. Accordingly, we express no such opinion. An audit also includes evaluating the appropriateness of accounting policies used and the reasonableness of significant accounting estimates made by management, as well as evaluating the overall presentation of the financial statements.
We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our audit opinion.
Opinion
In our opinion, the financial statements referred to above present fairly, in all material respects, the financial position of Blue Stakes of Utah 811 as of June 30, 2021 and 2020, and the changes in its retained earnings and its cash flows for the years then ended in accordance with accounting principles generally accepted in the United States of America.
Child, Richards CPAs & Advisors Ogden, Utah September 9, 2021
1
Page 15
June 30, June 30,2021 2020
1,039,205$ 566,176$ 2,704,486 2,644,977
576,436 437,331 67,719 41,459
4,387,846 3,689,943
211,721 211,721 Construction in progress - 35,290
525,095 522,556 484,839 484,839
(773,086) (737,197)
448,569 517,209
OTHER ASSETS163,873 144,324
Norfield Development Partners, LLC 442,608 452,275
606,481 596,599
5,442,896$ 4,803,751$
129,334$ 68,141$ 14,146 31,183 39,400 -
182,880 99,324
103,303 82,641 163,873 144,324
267,176 226,965
TOTAL LIABILITIES 450,056 326,289
4,992,840 4,477,462
4,992,840 4,477,462
5,442,896$ 4,803,751$
Compensated absences
TOTAL LONG-TERM LIABILITIES
Deferred revenue
ASSETS
BLUE STAKES OF UTAH UTILITY NOTIFICATION CENTER, INC.(A NON-PROFIT ORGANIZATION)
BALANCE SHEETSAS OF JUNE 30, 2021 AND 2020
-2-See accompanying notes to financial statements.
TOTAL CURRENT ASSETS
Land
Bonus plan payable
TOTAL ASSETS
CURRENT LIABILITIES
LONG-TERM LIABILITIES
TOTAL LIABILITIES AND MEMBERS' EQUITY
MEMBERS' EQUITY
TOTAL MEMBERS' EQUITY
Prepaids
Accrued payroll liabilities
Retained earnings
FIXED ASSETS
TOTAL CURRENT LIABILITIES
TOTAL FIXED ASSETS
LIABILITIES AND MEMBERS' EQUITY
Accounts payable
TOTAL OTHER ASSETS
Investments - time certificates
Less: accumulated depreciation
CURRENT ASSETS Cash and cash equivalents
Accounts receivable - members
Building Equipment
Investments - bonus plan (restricted)
Page 16
June 30, June 30,2021 2020
3,497,648$ 3,205,385$
3,497,648 3,205,385
152,486 137,828 31,012 25,079 87,203 85,638 43,350 57,092
Insurance 52,401 50,119 9,600 9,600
88,873 97,489 535,517 484,089
Operation staff wages 1,088,935 1,124,533 156,822 151,729 381,529 328,430
Contracted services 46,690 49,016 10,795 9,382
110,819 69,344 253,477 222,000
3,348 21,342 7,371 7,918 8,152 6,453
3,068,380 2,937,081
429,268 268,304
- 20,207 95,777 40,188 (9,667) (5,265)
86,110 55,130
515,378 323,434
4,477,462 4,154,028
4,992,840$ 4,477,462$
Unrealized gain (loss) on investments
See accompanying notes to financial statements.
NET OPERATING INCOME (LOSS)
-3-
OPERATING EXPENSES
Management staff wages
TOTAL OTHER INCOME (EXPENSE)
Office expense
Advertising expense
Unrealized gain (loss) on Norfield investment
Interest and dividend income
Service and maintenance
Depreciation
Utilities
INCOME
TOTAL INCOME
Fees
Professional fees
Travel/training
ENDING RETAINED EARNINGS
NET INCOME (LOSS)
BEGINNING RETAINED EARNINGS
OTHER INCOME (EXPENSES)
TOTAL OPERATING EXPENSES
Employee benefits
Property tax
BLUE STAKES OF UTAH UTILITY NOTIFICATION CENTER, INC.(A NON-PROFIT ORGANIZATION)
STATEMENTS OF INCOME AND RETAINED EARNINGSFOR THE YEARS ENDED JUNE 30, 2021 AND 2020
Payroll taxes
Communications
Lease expense
Miscellaneous expenses
Automobile expense
Page 17
June 30, June 30,2021 2020
429,268$ 268,304$
43,350 57,092 Loss on disposal 35,290 -
(139,105) 25,179 16,719 30,731
(26,260) (21,948)
39,400 - Compensated absences 20,662 -
19,549 19,388 61,193 47,670
(17,037) 11,818
483,029 438,234
- 20,207 - (68,588)
(10,000) (40,690)
(10,000) (89,071)
473,029 349,163
566,176 217,013
1,039,205$ 566,176$
86,110$ 34,923$ 86,110$ 34,923$
Deferred revenue
CASH FLOWS FROM OPERATIONSNet operating income (loss)Adjustments to reconcile net income to net cash
Prepaids
provided by operating activities Depreciation
Investments - bonus plan-restricted
Purchase of fixed assets
Net increase (decrease) in cash
Interest and dividends received
Increase (decrease) in:
Accrued liability-bonus plan Accrued payroll liabilities
Net cash provided (used) by investing activities
Purchase of investments
CASH AND CASH EQUIVALENTS, ENDING
Net cash provided (used) by operating activities
BLUE STAKES OF UTAH UTILITY NOTIFICATION CENTER, INC.(A NON-PROFIT ORGANIZATION)STATEMENTS OF CASH FLOWS
FOR THE YEARS ENDED JUNE 30, 2021 AND 2020
CASH FLOWS FROM INVESTING ACTIVITIES
Accounts payable
(Increase) decrease in: Accounts receivable - members
SUPPLEMENTAL DISCLOSURES:
CASH AND CASH EQUIVALENTS, BEGINNING
Non-cash investing activities
Unrealized gain (loss)
-4-See accompanying notes to financial statements.
Page 18
BLUE STAKES OF UTAH UTILITY NOTIFICATION CENTER, INC. (A NON-PROFIT ORGANIZATION)
NOTES TO FINANCIAL STATEMENTS JUNE 30, 2021 AND 2020
5
NOTE 1 - NATURE OF ACTIVITIES Nature of Activities Blue Stakes of Utah Utility Notification Center, Inc. (the Center) was incorporated in the State of Utah July 1, 1998, as a Utah non-profit corporation. The corporation was organized for and is operated exclusively for notification to member utilities of planned excavations. NOTE 2 - SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES Basis of Accounting
The accompanying financial statements have been prepared on the accrual basis of accounting in accordance with generally accepted accounting principles. Financial Statement Presentation The Financial Accounting Standards Board issued "Financial Statements of Not-for-Profit Organizations" ASC 958-210, formerly SFAS 117. ASC 958-210 provides standards for external financial statements certified by an independent accountant for certain types of non-profit organization. ASC 958-210 does not apply to member benefit organizations. Cash Equivalents Cash equivalents consist of short-term highly liquid investments which are readily convertible into cash within ninety (90) days from the date of purchase. Fair Value of Financial Instruments The carrying amount of financial instruments approximates their fair value because of their short-term nature. The Center primarily invests in certificates of deposits and mutual funds. Accounts Receivable Accounts receivable are stated at the amount management expects to collect from outstanding balances. The Center provides for losses on accounts receivable using the allowance method. The allowance is based on individual customer accounts. Amounts owing that are older than 90 days in arrears that are deemed to be uncollectible by management are written off. The allowance for doubtful accounts at year end was $0. The Center charges interest on balances owed over 120 days old that are still deemed to be collectible.
Page 19
BLUE STAKES OF UTAH UTILITY NOTIFICATION CENTER, INC. (A NON-PROFIT ORGANIZATION)
NOTES TO FINANCIAL STATEMENTS JUNE 30, 2021 AND 2020
6
NOTE 2 - SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (CONTINUED) Revenue Recognition In May 2014, the Financial Accounting Standards Board (FASB) issued Accounting Standard Update (ASU) 2014-09, Revenue from Contracts with Customers (Topic 606). The core principle of the new guidance is that an entity should recognize revenue to depict the transfer of promised goods or services to customers in an amount that reflects the consideration to which the entity expects to be entitled in exchange for those goods or services. In addition, the new guidance requires disclosure of the nature, amount, timing, and uncertainty of revenue and cash flows arising from contracts with customers. The Center adopted the standard on July 1, 2020 utilizing the modified retrospective transition practical expedient, which allows the Company to evaluate the impact of contract modification as of the adoption date rather than evaluating the impact of the modifications at the time they occurred prior to the adoption date. Results for reporting periods beginning July 1, 2020, are presented under Topic 606, while prior period amounts are not adjusted and continue to be reported in effect for the prior period. Adoption of the new revenue standard had no impact to beginning or ending retained earnings. The Center recognizes revenue from annual membership fees and transmission fees. The performance obligation for the membership fees consists of the support from the Center to its members to facilitate communication between excavators, homeowners, and utility companies prior to excavation. Membership fees paid in advance are deferred to the year to which they relate. Due to the nature and timing of the performance and/or transfer of services, substantially all contract liabilities at June 30 of each year are recognized in the following year. Revenues derived from transmission fees are recognized as the services are provided. The Center receives the majority of its income from fees collected from members for the sole purpose of meeting losses and expenses. Use of Estimates The preparation of financial statements in conformity with generally accepted accounting principles requires management to make estimates and assumptions that affect certain reported amounts and disclosures. Accordingly, actual results could differ from those estimates.
Page 20
BLUE STAKES OF UTAH UTILITY NOTIFICATION CENTER, INC. (A NON-PROFIT ORGANIZATION)
NOTES TO FINANCIAL STATEMENTS JUNE 30, 2021 AND 2020
7
NOTE 2 - SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (CONTINUED) Income Taxes The Center is exempt from Federal income taxes under Internal Revenue Code Section 501(c) (6). The Center is not considered a private foundation. The Center’s Forms 990, Return of Organization Exempt from Income Tax, for the years ending 2018, 2019, 2020, and 2021 are subject to examination by the IRS, generally for three years after they were filed. Contributed Services No amounts have been reported in the accompanying financial statements for contributed services because no objective basis is available to measure the value of such services. Pending Accounting Pronouncements
In 2016, the FASB issued ASU No. 2016-02, Leases. This ASU requires lessees to recognize a lease liability and a right-of-use (ROU) asset for all leases longer than 12 months at the commencement of the lease and disclose key information about the leasing arrangements. In July 2018, the FASB issued ASU No. 2018-11, Leases – Targeted Improvements, which provides additional transition guidance. The provisions of these ASUs will be adopted by the Center beginning July 1, 2022. Fixed Assets All acquisitions of property and equipment in excess of $5,000 and all expenditures for repairs, maintenance, renewals, and betterments that materially prolong the useful lives of assets are capitalized. Fixed assets are carried at cost, if purchased and at fair value if contributed. Depreciation is computed on a straight-line basis over the estimated useful lives of assets as follows:
Depreciation Years Rate Land 0 0.0 Construction in progress 0 0.0 Building 30 3.3 Equipment 7 14.3 Equipment 5 20.0 Equipment 3 33.3 Equipment 2 50.0
Page 21
BLUE STAKES OF UTAH UTILITY NOTIFICATION CENTER, INC. (A NON-PROFIT ORGANIZATION)
NOTES TO FINANCIAL STATEMENTS JUNE 30, 2021 AND 2020
8
NOTE 3 – INVESTMENTS
Investments consist of the following:
June 30, 2021 Interest
Rate Market Linked Certificate of Deposit - matures October 5, 2023 $ 109,960 N/A Market Linked Certificate of Deposit - matures April 5, 2024 114,870 N/A Market Linked Certificate of Deposit - matures August 6, 2024 98,980 N/A Market Linked Certificate of Deposit - matures November 5, 2024 123,710 N/A Cash Sweep at Investment Brokerage 2,256,966 N/A
$ 2,704,486
June 30, 2020 Interest
Rate
Time Certificate of Deposit-matures July 1, 2020 $ 129,005 1.60% Time Certificate of Deposit-matures July 17, 2020 100,119 2.65% Time Certificate of Deposit-matures July 29, 2020 200,102 0.75% Time Certificate of Deposit-matures August 12, 2020 100,178 1.60% Time Certificate of Deposit-matures August 13, 2020 100,017 0.25% Time Certificate of Deposit-matures August 14, 2020 156,290 1.60% Time Certificate of Deposit-matures September 3, 2020 230,039 0.20% Time Certificate of Deposit-matures September 22, 2020 133,009 0.15% Time Certificate of Deposit-matures September 24, 2020 200,038 0.20% Time Certificate of Deposit-matures September 25, 2020 200,038 0.20% Time Certificate of Deposit-matures October 7, 2020 197,500 1.05% Time Certificate of Deposit-matures October 8, 2020 200,486 1.00% Time Certificate of Deposit-matures October 8, 2020 200,570 1.15% Time Certificate of Deposit-matures January 19, 2021 101,448 2.75% Market Linked Certificate of Deposit - matures October 5, 2023 97,190 N/A Market Linked Certificate of Deposit - matures April 5, 2024 98,330 N/A Market Linked Certificate of Deposit - matures August 6, 2024 93,890 N/A Market Linked Certificate of Deposit - matures November 5, 2024 106,390 N/A Cash Sweep at Investment Brokerage 338 N/A
$ 2,644,977
Page 22
BLUE STAKES OF UTAH UTILITY NOTIFICATION CENTER, INC. (A NON-PROFIT ORGANIZATION)
NOTES TO FINANCIAL STATEMENTS JUNE 30, 2021 AND 2020
9
NOTE 4 - INVESTMENTS - BONUS PLAN - RESTRICTED Blue Stakes Utility Notification Center, Inc. has established a bonus plan to provide supplementary compensation as an incentive and reward to eligible employees who contribute materially to the success of the employer. The employer is the owner of the funds held in the account. The account balance, representing the bonus award allocated to an eligible employee, adjusted for gains, losses and earnings shall be paid to the employee following the earlier of (a) the fifth anniversary of the date of the bonus award, or (b) attainment of age 65.
These funds are primarily invested in mutual funds. Restricted investments as of June 30, 2021 and 2020 are summarized as follows:
Carrying Cost Fair Value Value June 30, 2021 $ 92,308 $ 163,873 $ 163,873 June 30, 2020 $ 102,454 $ 144,324 $ 144,324
The following schedule summarizes the investment returns for the years ended June 30, 2021 and 2020.
June 30, 2021 June 30, 2020 Interest and dividends $ 6,574 $ 6,384 Unrealized gains (losses) 29,695 (4,490)
$ 36,269 $ 1,894
At June 30, 2021, there was a contribution payable from the Center in the amount of $35,544. The contribution for the year ended June 30, 2020 was $30,731.
Page 23
BLUE STAKES OF UTAH UTILITY NOTIFICATION CENTER, INC. (A NON-PROFIT ORGANIZATION)
NOTES TO FINANCIAL STATEMENTS JUNE 30, 2021 AND 2020
10
NOTE 5 - CHANGES IN FIXED ASSETS
June 30, 2020 Increases Decreases
June 30, 2021
Capital assets not being depreciated: Land $ 211,721 $ - $ - $ 211,721 Construction in progress 35,290 - (35,290) -
Total capital assets not being depreciated 247,011 - (35,290) 211,721
Capital assets being depreciated:
Building 484,839 - - 484,839 Equipment 522,556 10,000 (7,461) 525,095
Total capital assets being depreciated 1,007,395 10,000 (7,461) 1,009,934
Accumulated depreciation:
Building (253,014) (15,988) - (269,002) Equipment (484,183) (27,362) 7,461 (504,084)
Total accumulated depreciation (737,197) (43,350) 7,461 (773,086) Net depreciable assets 270,198 (33,350) - 236,848
Capital assets, net $ 517,209 $(33,350) $ (35,290) $ 448,569 NOTE 6 - ACCOUNTS RECEIVABLE Accounts receivable consist of amounts billed to members on a monthly basis. Aged accounts receivable for the years ended June 30, 2021 and 2020 were as follows:
Current 31 - 60 days 61 - 90 days Over 90
days Totals June 30, 2021 $ 572,133 $ - $ 2,450 $ 1,853 $ 576,436
June 30, 2020 $ 426,375 $ (223) $ 9,911 $ 1,268 $ 437,331
Page 24
BLUE STAKES OF UTAH UTILITY NOTIFICATION CENTER, INC. (A NON-PROFIT ORGANIZATION)
NOTES TO FINANCIAL STATEMENTS JUNE 30, 2021 AND 2020
11
NOTE 7 – NORFIELD DEVELOPMENT PARTNERS, LLC On February 20, 2014 the Center became a member (owner) of Norfield Development Partners, LLC along with seven other utility notification centers in the United States. The LLC was established in order to acquire software and provide software development services to the members of the LLC. The Center’s initial capital contribution to fund the LLC was $385,679, which gives the Center an ownership interest in the LLC of 9.64%. Total contributions upon funding were $4,000,000 from all centers. Since inception another center has joined the LLC, which has reduced Blue Stakes ownership share to 8.62%. As the LLC is a private company, it is not practicable to estimate the fair value of the ownership in the LLC, therefore the ownership is carried at cost. The LLC has a fiscal year end of December 31st. The investment in Norfield has been evaluated for impairment as interim financial statements from Norfield. As of June 30, 2021, those financial statements show the value of the company at $5,134,666 and Blue Stakes’ portion at $442,608, which are above the initial cost reported on the Center’s balance sheet. NOTE 8 - CONCENTRATION OF CREDIT RISK Blue Stakes of Utah Utility Notification Center, Inc. maintains accounts at several banks and credit unions. Accounts are insured by the Federal Deposit Insurance Corporation (FDIC), or National Credit Union Association (NCUA) up to $250,000 at each bank. Cash at the banks exceeded federally insured limits by $789,067 as of June 30, 2021 and $316,126 as of June 30, 2020. NOTE 9 - RETIREMENT PLAN The Center has established a simple IRA retirement plan for eligible employees. The Center will contribute a matching contribution to each eligible employee's simple IRA equal to the employee's salary reduction contributions up to a limit of 3% of the employee's compensation for the year. The employer contribution for both the management and contracted services employees for the year ending June 30, 2021 was $40,807 and $36,289 for the year ending June 30, 2020.
NOTE 10 – FAIR VALUE MEASUREMENTS FASB ASC 820-10-50 formerly Statement 157, Fair value Measurements, establishes a framework for measuring fair value. That framework provides a fair value hierarchy that prioritizes the inputs to valuation techniques to measure fair value. The hierarchy gives the highest priority to unadjusted quoted prices in active markets for identical assets or liabilities
Page 25
BLUE STAKES OF UTAH UTILITY NOTIFICATION CENTER, INC. (A NON-PROFIT ORGANIZATION)
NOTES TO FINANCIAL STATEMENTS JUNE 30, 2021 AND 2020
12
NOTE 10 – FAIR VALUE MEASUREMENTS (CONTINUED) (level 1 measurements) and the lowest priority to unobservable inputs (level 3 measurements). The three levels of the fair value hierarchy under ASC 820-10-50 are described as follows. Level 1 Inputs to the valuation methodology are unadjusted quoted prices for identical assets or liabilities in active markets Level 2 Inputs to the valuation methodology include • quoted prices for similar assets or liabilities in active markets; • quoted prices for identical or similar assets or liabilities in inactive markets; • inputs other than quoted prices that are observable for the assets or liability;
• inputs that are derived principally from or corroborated by observed market data by correlation or other means.
If the assets or liabilities have a specified (contractual) term, the level 2 input must be observable for substantially the full term of the asset or liability.
Level 3 Inputs to the valuation methodology are unobservable and significant to the fair value measurement.
The asset or liability’s fair value measurement level within the fair value hierarchy is based on the lowest level of any input that is significant to the fair value measurement. Valuation techniques used need to maximize the use of observable inputs and minimize the use of unobservable inputs. Following is a description of the valuation methodologies used for assets measured at fair value. There have been no changes in the methodologies used at June 30, 2021. Common Stock and Mutual Funds: Certain common stocks are valued at the closing price reported in the active market in which the individual securities are traded. Investments in certain restricted common stocks are valued at the quoted market price of the issuer’s unrestricted common stock less an appropriate discount. If a quoted market price for unrestricted common stock of the issuer is not available, restricted common stocks are valued at a multiple of current earnings less an appropriate discount. The multiple chosen is consistent with the multiples of similar companies based on current market prices.
Page 26
BLUE STAKES OF UTAH UTILITY NOTIFICATION CENTER, INC. (A NON-PROFIT ORGANIZATION)
NOTES TO FINANCIAL STATEMENTS JUNE 30, 2021 AND 2020
13
NOTE 10 – FAIR VALUE MEASUREMENTS (CONTINUED) The preceding methods described may produce a fair value calculation that may not be indicative of net realizable value or reflective of future fair values. Furthermore, although the plan believes its valuation methods are appropriate and consistent with other market participants, the use of different methodologies or assumptions to determine fair value of certain financial instruments could result in a different fair value measurement at the reporting date. The Organization’s assets that are measured at fair value include the investments of the bonus plan. The following tables sets forth by level, within the fair value hierarchy, the plan's assets at fair value as of June 30, 2021 and 2020. Assets at Fair Value as of June 30, 2021 Level 1 Level 2 Level 3 Total Mutual Funds $ 163,873 $ - $ - $ 163,873 Market Linked CDs - 298,610 - 298,610
Total assets at fair value $ 163,873 $ 298,610 $ - $ 462,483
Assets at Fair Value as of June 30, 2020 Level 1 Level 2 Level 3 Total Mutual Funds $ 144,324 $ - $ - $ 144,324 Market Linked CDs - 300,076 - 300,076
Total assets at fair value $ 144,324 $ 300,076 $ - $ 444,400 NOTE 11 - ADVERTISING COSTS The Center expenses all advertising costs as the expenses are incurred. Total advertising and marketing costs for the 2021 and 2020 year are $152,486 and $137,828, respectively.
Page 27
BLUE STAKES OF UTAH UTILITY NOTIFICATION CENTER, INC. (A NON-PROFIT ORGANIZATION)
NOTES TO FINANCIAL STATEMENTS JUNE 30, 2021 AND 2020
14
NOTE 12 – RELATED PARTY TRANSACTIONS AND COMMITMENTS The Center has entered into a service agreement with Norfield Development Partners, LLC to receive software, data storage, and intellectual technology services. The contract is in effect until December 31 and automatically renews each year until terminated by either party. The contract amount is $38,811 per quarter. The Center owns 8.62% of Norfield Development Partners, LLC. NOTE 13 - COVID-19 PANDEMIC The COVID-19 pandemic has continued into 2021, with a significant number of cases. Measures taken by various governments to contain the virus have affected economic activity. Management has taken a number of measures to monitor and mitigate the effects of COVID-19, such as safety and health measures for employees (such as social distancing and working from home). The Center will continue to follow the various government policies and advice and, in parallel, intends to continue operations in the best and safest way possible without jeopardizing the health of employees. At this stage, the most significant impact on the Center’s business and results has been a negative impact on interest income. The full extent and duration of the impact of COVID-19 on the Center’s operations and financial performance is currently unknown, and depends on future developments that are uncertain and unpredictable, including the duration and spread of the pandemic, its impact on capital and financial markets on a macroscale and any new information that may emerge concerning the severity of the virus, its spread to other regions and the actions to contain the virus or treat its impact, among others. NOTE 14 - SUBSEQUENT EVENTS No significant subsequent events have occurred since the date of the financial statements through September 9, 2021, which is the date the financial statements were available to be issued.
Page 28
Tuesday January 4, 2022 Hilton Garden Inn 1731 S Convention Center Drive St. George, Utah 84790
Wednesday January 5, 2022 Marriott Courtyard Hotel
1294 S Interstate Drive
Cedar City, Utah 84720
Thursday January 6, 2022 Millard County Old Armory 45 W Center Street Fillmore, Utah 84631 Tuesday January 11, 2022 Newpark Hotel 1456 Newpark Blvd. Park City, Utah 84098
Wednesday January 12, 2022 Uintah Western Park Convention Center 302 E 200 S Vernal, Utah 84078
Tuesday February 8, 2022
Wednesday February 9, 2022 Utah Valley Convention Center
220 W Center Street
Provo, Utah 84601
This informative FREE breakfast seminar is
designed for everyone involved in preventing damages to
buried utility lines. The purpose of the seminar will be to
provide education on protecting underground facilities and
promoting public safety during excavation.
MEETING AGENDA
7:30 a.m. – 8:00 a.m. -- Registration, Displays, & Breakfast
8:00 a.m. – 8:10 a.m. -- Welcome
8:10 a.m. – 8:30 a.m. -- Pipeline Awareness Presentation
8:30 a.m. – 8:55 a.m. – Safety is Our Priority
8:55 a.m. – 9:05 a.m. -- Safety Enforcement Code
9:05 a.m. – 9:50 a.m. -- Blue Stakes of Utah 811 Presentation
9:50 a.m. – 10:10a.m. -- Prize Drawing & Vendor Displays
Contractors who attend a Blue Stakes of Utah 811
Damage Prevention Awareness Seminar are eligible to
receive two continuing education credit hours in
alternating years with verification of attendance toward
their contractor licensing as required by the State of
Utah’s Division of Occupational and Professional
Licensing (DOPL) as follows:
Thursday January 13, 2022 Carbon County Fairgrounds & Events Center 310 S Fairgrounds Road Price, Utah 84501
CONTRACTOR (2 core credit hours)
– License Number ending with 5501, 5551
PLUMBERS (2 professional credit hours)
– License Number ending with 5508, 5509, 5510, 5518, 5519
ELECTRICIANS (2 professional credit hours)
– License Number ending with 5502, 5503, 5504, 5505, 5506
Drinking Water Professionals who attend a Damage
Prevention Awareness Seminar are eligible to receive 0.2
CEU’s & Wastewater Professionals are eligible to
receive 0.1 CEU’s, with verification of attendance
towards their certification number.
Thursday February 10, 2022 Snow College Campus Admin Building
800 W 200 S
Richfield, Utah 84701 Tuesday January 18, 2022 Wednesday January 19, 2022 Salt Lake Community College Miller Campus 9750 S 300 W Sandy, Utah 84070
7
16
13
2022 Damage Prevention Awareness Seminars
84
84 15
Tuesday January 25, 2022 The Riverwoods Conference Center 615 S Riverwoods Parkway Logan, Utah 84321
1
2
70
Wednesday January 26, 2022
Thursday January 27, 2022 Boondocks 525 S Deseret Drive Kaysville, Utah 84037
3
4
Wednesday February 2, 2022 Blanding Arts & Events Center 711 W 100 S
Blanding, Utah 84511
5
12
Thursday February 3, 2022 Grand Center 182 N 500 W Moab, Utah 84532
6
14
15
8
9
10
11
*Attendees who register and do not attend or cancel prior to a seminar may be charged a $15.00 fee.
1
2
3
4 5
6
7 - 8
PROVO
ST GEORGE
CEDAR CITY
FILLMORE
SANDY
14 - 15 VERNAL
PARK CITY
BLANDING 12
MOAB 13
RICHFIELD 16
PRICE
LOGAN 9
10 - 11 KAYSVILLE
Page 29
1
ANNUAL MEETING OF MEMBERS
September 15, 2021
Digging Dangers 31:
WELCOME
KYLE KALIANChair
Blue Stakes of Utah 811
TODAY’S AGENDA
• Breakfast & Digging Dangers Video
• Welcome & Board Introductions
• Chair’s Message
• Blue Stakes Scholarship
• Voting/Election Results
• Auditor’s Report
• 2021-2022 FY Financial Report
• Center Activity Report
• Prize Drawing
• Questions & Answers
• Adjournment
BOARD OF DIRECTORS
CLASSIFICATIONS• Local Telephone Carriers / Fiber Optics
• Long Distance Telephone Carriers / Fiber Optics
• Gas / Oil / Petroleum Gathering & Transmission
• City & Municipality Owned Utilities
• Cable Television / Broadband Utilities
• Power Utilities
• Water Utilities
• Sewer Utilities
• Lumen Technologies (FKA CenturyLink)
• Dominion Energy Utah
• Rocky Mountain Power
• Advisory / Construction
BOARD OF DIRECTORS
KYLE KALIANLumen Technologies
Officer – Chair
Classification Representation:
Lumen Technologies
Board Service:
Since May 2006 (15 Years)
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3 4
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2
BOARD OF DIRECTORS
GORDON BATTJordan Valley Water CD
Officer – Vice Chair
Classification Representation:
Water Utilities
Board Service:
Since March 2015 (6 Years)
BOARD OF DIRECTORS
PAUL HARVEYComcast
Officer – Treasurer
Classification Representation:
Cable Television / Broadband
Board Service:
Since January 2005 (16 Years)
BOARD OF DIRECTORS
JEFF HANSENDominion Energy Utah
Officer – Secretary
Classification Representation:
Dominion Energy Utah
Board Service:
Since March 2018 (3 Years)
BOARD OF DIRECTORS
BLAIR PENRODVerizon Business
Director
Classification Representation:
Long Distance Telephone
Carriers / Fiber Optics
Board Service:
Since September 2001 (20 Years)
BOARD OF DIRECTORS
BOB CHECKETTSKern River Gas Transmission
Director
Classification Representation:
Gas / Oil / Petroleum
Gathering & Transmission
Board Service:
Since July 2013 (8 Years)
BOARD OF DIRECTORS
KEITH PERKINSUTOPIA
Director
Classification Representation:
Local Telephone Carriers /
Fiber Optics
Board Service:
Since March 2015 (6 Years)
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9 10
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3
BOARD OF DIRECTORS
CURTIS MILESMoon Lake Electric Association
Director
Classification Representation:
Power Utilities
Board Service:
Since December 2016 (5 Years)
BOARD OF DIRECTORS
JILL JONESCentral Davis Sewer District
Director
Classification Representation:
Sewer Utilities
Board Service:
Since August 2017 (4 Years)
BOARD OF DIRECTORS
NICK KRYGERSalt Lake City Public Utilities
Director
Classification Representation:
City & Municipality Owned
Utilities
Board Service:
Since March 2018 (3 Years)
BOARD OF DIRECTORS
MARK KUHNRocky Mountain Power
Director
Classification Representation:
Rocky Mountain Power
Board Service:
Since September 2021 (new)
BOARD OF DIRECTORS
GLEN PERRYCOP Construction
Advisory Director
Classification Representation:
Construction
Board Service:
Since September 2021 (new)
CHAIR’S MESSAGE
KYLE KALIANChair
Blue Stakes of Utah 811
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BLUE STAKES OF UTAH 811
SCHOLARSHIP
Utah Valley University
$4,000 Awarded
2021-2022 Recipient:
Camron Burnette
ARTICLES OF INCORPORATION
Voting Results
• Yes - I vote FOR the amendment of the
Articles of Incorporation
24,351 votes FOR
• No - I vote AGAINST the amendment
of the Articles of Incorporation
6 votes AGAINST
DIRECTOR VOTING RESULTSRepresenting Classification
• Local Telephone Carriers / Fiber Optics Utilities
– Keith Perkins, UTOPIA (100% of vote)
• Cable Television / Broadband Utilities
– Paul Harvey, Comcast (100% of vote)
• City and Municipality Owned Utilities
– Nick Kryger, Salt Lake City (98.3% of vote)
• Gas/ Oil / Petroleum Gathering and
Transmission Utilities
– Bob Checketts, Kern River Gas (100% of vote)
AUDITOR’S REPORT
RYAN R. CHILDChild Richards CPAs &
Advisors
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5
2021-2022 FISCAL YEAR
FINANCIAL REPORT
PAUL HARVEYTreasurer
Blue Stakes of Utah 811
BLUE STAKES OF UTAH 811
2020-2021 FISCAL YEAR ACTUALSActuals* Budget % of Actuals / Budget
Income
Fees $3,774,597 $3,271,461 115.38%
Free Month – Nov 2020 -$276,950
Interest/Other Income $59,509 $50,000 119.02%
Total Income $3,557,157 $3,321,461 106.91%
Expenses
Advertising $191,771 $210,000 91.32%
Automobile Expense $31,012 $34,200 90.68%
Communications $83,729 $103,000 81.13%
Insurance $32,429 $36,000 90.08%
Leases $9,600 $15,000 64.00%
Office Expense $65,965 $120,250 54.86%
Building Expense $35,680 $35,600 100.23%
Bad Debt Expense -$136 $0 0.00%
Payroll Expense $2,113,581 $2,323,219 90.98%
Property Tax Expense $10,795 $9,500 113.63%
Professional Fees $74,211 $77,300 96.00%
Service Agreements $262,450 $252,500 103.94%
Travel & Training $3,348 $64,600 5.18%
Capital Expenditures $11,316 $40,000 28.29%
Total Expenses $2,925,750 $3,321,369 88.09%
Retained Earnings Total $631,407 $98
* Amounts before audited financials
BLUE STAKES OF UTAH 811
2021-2022 FISCAL YEAR BUDGETIncome $3,763,788
Potential Free Month - $ 275,000
Expenses - Operating
Advertising $ 225,000
Automobile Expense $ 34,200
Communications $ 115,200
Insurance $ 38,200
Leases $ 15,000
Office Expense $ 120,250
Building Expense $ 36,810
Bad Debt Expense $ 0
Payroll Expense $2,423,423
Property Tax Expense $ 11,000
Professional Fees $ 77,300
Service Agreements $ 306,600
Travel & Training $ 64,600
Expenses – Capital $ 176,500
Total Expenses $3,644,092
Retained Earnings - $ 155,304
ADVERTISING - $225,000
• Promotional Handouts
• Damage Prevention Awareness Seminars
• Home Shows & Industry Conferences
• Media Advertisement
– TV & Digital
– Radio
– Social Media
– Billboards & Banners
– NASCAR
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6
COMMUNICATIONS - $115,200
• Local Telephone
• Long Distance & Toll
• Home Agents
• Internet Providers
• Cell Phones
• SMS Text Service
LEASES \ HOSTING - $15,000
• Hosted Servers
– DigAlert
BUILDING EXPENSE - $36,810
• Utilities
• Building & Ground Maintenance
PAYROLL EXPENSES - $2,423,432
• Management Staff
• Administrative Staff
• Agent Staff
• Temporary Employees
Includes:
Salaries, Wages, Overtime, Retirement, Bonuses,
Employee Benefits (Health, Dental, etc.), Taxes,
Overhead, Burdens, and Hiring Expenses
PROFESSIONAL FEES - $77,300
• Accounting Fees
• Audit Fees
• Legal Fees
• PEO Administration Fees
• Language Interpretation Service
• Engagement Surveys
• Performance Management Service
SERVICE AGREEMENTS - $306,600
• Telephone & Call Recording System
• Ticket Entry Operating System
• Microsoft Online Services & Storage
• Bill.com Online AR/AP
• Software and Security Applications
• Mapping – AGRC
• Consulting Services
• Copier
CAPITAL EXPENSE - $176,500
• Building Generator
• Building Remodel & Improvements
• Replication Server
• Website Refresh
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7
CENTER ACTIVITY REPORT
PAUL HUNTSMANPresident
Blue Stakes of Utah 811
811 CENTER PERSONNELDIRECTORS
LAURA RAVEN
Human Resources and
Administrative Operations
JEANETTE DIETRICH
Contact Center Operations
DAVID BELL
IT Operations
811 CENTER PERSONNELMANAGEMENT & ADMIN
SHERRIE MILLERMember Services
Coordinator
CONTACT CENTER STAFF: Currently 24 Additional Team Members
RUSS STACEYIT Specialist
Mapping
SPENCE FELSTEDPublic Awareness &
Education Manager
DAN SPENCERIT Specialist
Developer
COVID-19 PANDEMIC…Continued
COVID-19 PANDEMIC…Continued
• Above Anticipated Volume
• 100% Operational / No Downtime
• Limited Office Building Usage
• 100% of Staff Working from Home
• Limited Travel and In-Person Events
• Employee Hiring and Training
– Stable staffing / No layoffs or reductions
– Struggle finding new employees
– Send potential employees to us
ASSOCIATION
MEMBERSHIP
635
Participating Members
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46 47
48 49
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8
37%
35%
9%
9%
4%
3%1% 1% 1% 0%
0%0%
Water
Cities
Gas/Oil
Local Phone
Sewer
Power
LD Phone
Associate
Cable
Dominion
CenturyLink
RMP
MEMBERSHIP
19%
13%
13%
11%
11%
11%
8%
5%
4%2% 2%
1%
Cities
Local Phone
Dominion
Lumen
Cable
RMP
Water
LD Phone
Sewer
Gas/Oil
Associate
Power
REVENUE
0
100000
200000
300000
400000
500000
600000
2009 2011 2013 2015 2017 2019 2021
594,655
Vo
lum
e
Fiscal Year
TICKET VOLUME
CENTER RECORDS
• Most Tickets in a Day
19 of our Top 25 occurred in 2021
• Most Tickets in a Month
Top 6 are from the last six months
(March – August 2021)
Average of over 57,000 per month
• On pace to continue to set records
Sep 2021 has 2 of our Top 10 days
CUSTOMER SERVICE
PERFORMANCE LEVELS
• Abandoned Percentage
• Average Speed of Answer (ASA)
• Percentage of Calls Answered
Within 40 Seconds
50 51
52 53
54 55
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9
0%
10%
20%
30%
40%
50%
60%
70%
80%
2009 2011 2013 2015 2017 2019 2021
71%
Perc
en
tag
e
Fiscal Year
REMOTE TICKET
SUBMISSION
EDUCATIONAL OUTREACH• DAMAGE PREVENTION
AWARENESS SEMINARS
– 6 Virtual Webinars
– 1,600 Attendees
– 871 companies represented
– 42% first time attendees
• PRESENTATIONS/TRAINING
– 18 In-Person, Virtual, Online Presentations & Trainings
– 1,088 Attendees
• DISPLAY BOOTH –INDUSTRY CONFERENCES
– 7 Conferences
DAMAGE PREVENTION
AWARENESS SEMINARS
• In-Person Breakfast Seminars
• January and February 2022
• Eligible for CEU Credits
MEDIA &
ADVERTISING
• PSA Radio
• KSL TV & Digital Media
• Banners
• Billboards
• Golf Events
• Geofencing
• Social Media
• 811 Day Coverage
811 DAY COVERAGE PROMOTIONAL ITEMS
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58 59
60 61
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10
0%
10%
20%
30%
40%
50%
60%
70%
2006 2008 2010 2012 2014 2016 2018 2020
64.97%
Perc
en
tag
e o
f To
ll F
ee C
all
s
Fiscal Year
“811” UTILIZATION
0%
10%
20%
30%
40%
50%
2006 2008 2010 2012 2014 2016 2018
26%
Perc
en
tag
e o
f D
am
ag
es
(Natu
ral
Ga
s O
nly
)
Calendar Year
DAMAGES / NO CALL MADETO BLUE STAKES OF UTAH 811
https://commongroundalliance.com/Publications-Media/DIRT-Report
https://www.cga-dirt.com/bluestakes
CENTER ACHEIVEMENTS
• Zero Downtime with Newtin Services
• Upgraded Telephone System
• Growing usage of Online Training:
“Excavator Safety 101”
• Growing usage of EPR & WebTMS
(Electronic Positive Response &
Web Ticket Management System)
• Increased usage of Mobile App
MOBILE APP
2021-2022 FISCAL YEAR
AREAS OF EMPHASIS
1. Maintain Exceptional Customer Satisfaction
and Service Levels
2. Expand Online Self-Help and Utilization
3. Expand Mobile App Functionality
4. Expand the Use of Electronic Positive
Response – Members and Excavators
5. Cyber Security
6. Implement additional phone system
functionality and integration with Newtin
7. Website Refresh
Prize DrawingGet out your tickets
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11
Any Questions?
ADJOURNMENT
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