fiswg 9 july 2014 helen macdonald h3macd consulting

FISWG 9 July 2014 Helen MacDonald H3MacD Consulting

Over 35 years in Defense Over 25 years in Security Management six different companies numerous different groups and divisions companies purchased by larger corporations A lot of first-hand personal experiences to choose from Tricks of the trade About me

Peppering: Visitors asking the same question in different styles or one visitor asking the same question to multiple U.S. contractor employees Wandering Visitor: The visitor uses the distraction provided by a large delegation to slip away, out of the control of the escort Divide and Conquer: Visitors take the U.S. team members into different areas to discuss issues in order to deprive the U.S. person of his safety net of assistance in answering questions Switch Visitors: A collector added to the group without leaving enough time for a background check on the new visitor Bait and Switch: The visitors say they are coming to discuss business that is acceptable for discussion, but after they arrive their agenda switches to different questions and discussion topics Distraught Visitor: When the visitors questions are not answered he/she acts insulted or creates an uncomfortable scene in an attempt to psychologically coerce information from the target DSS Techniques Used

The Alarming Adventures of an FSO The China Connection The Tale of the Teaming Agreement BD attends a Conference Food Court Folly Visit from a Friendly Nation Legend of the Last Laugh Im married??? The Saga of the Uninvited Guest Government-to-Government Goof Hola! Que? Surprise Visit from Police! Faithful Foreign Friends An Afternoon in Mexico City The Riddle of the Disappearing Tools & Merry Christmas The Case of the Company Purchase The Mystery of the Misbehaving Widget Tag! Youre it! Export Trip Falls Apart The FSOs PCL

Cleared Employee: Did Jim (another cleared employee) tell you that he was getting married? Me: No Cleared Employee: Wellhes getting married to somebody from China! I have a sit-down with Jim and follow through with required reports to DSS and FBI The China Connection

Foreign friendly country teams with my company Unclassified contract Limited export terms: Country X US; US Country X Follow procedures on site Submit proposal Exit question Question via email upon return to homeland Program Managers feedback The Tale of The Teaming Agreement

Suspicious person collecting stacks of data from each exhibit No badge BD employee approaches him Left badge in room BD employee takes him to desk Not registered Gets name BD reports to me upon return Reports to DSS and FBI Kitchen access BD Attends an Industry Conference

Male employee goes to lunch at nearby mall Approached in Food Court by female foreign national and sits with him Male employee returns next day to mall Female foreign national is waiting at mall entrance he used day before to befriend him Employee reports incident to me Food Court Folly

Export Control awaits permission for visitors Visitors waiting in lobby Approval arrives Widget placement What I do What they do Visit from a Friendly Nation

Call from employee about another who left suspiciously in the middle of the work day 9-1-1 call and management Bomb Squad The rest of the story Legend of the Last Laugh LAST LAUGH

Checked on employee in JPAS Noticed single listed Asked him to verify as Ive heard him talk about his wife The rest of the story Im married???

What could go wrong in this scenario? Quiz

Unclassified meeting on classified program All procedures followed for foreign friendly visitors Replacement visitor No access allowed Requests to speak to my boss Demands to speak to management Epic temper tantrum The Saga of The Uninvited Guest

US Govt UK Govt Meeting UK needs classified document Handoff? Government-to-Government Goof

Whats wrong with this scenario? Quiz

Im visiting a division and am working late See male Cleaning Crew member wearing badge with females photo I ask to see ID I ask for proof of U.S. Citizenship or Green Card Not only not a citizen, but cannot produce a green card either! Hola! Que?

New contractor hired from California Settles in and starts dating receptionist Police visit without notice Escort out Check vehicle How he was nabbed! Surprise Visit from Police

You can always find a renegade location that doesnt see why theres a problem allowing international employees unfettered access if theyre wearing a company badge and have signed a company non-disclosure agreement Faithful Foreign Friends A company badge means I can access anything I want!

3:00 p.m. at the airport Reputable cab Stuck in traffic Surprise through the window Rolex, jewelry An Afternoon in Mexico City

What did the cab driver do? Quiz

Technician employee keeps noticing tools missing from cage They show back up several days later, but then another tool goes missing continued The Riddle of The Vanishing Tools

Company holiday party Missing computer & related software Badge access Computer ping time SOLVED!! The rest of the story Merry Christmas!

Small privately-owned defense contractor Bought by larger organization Corporate FSO doesnt report to DSS New corporation = new BoD Chairman = dual citizen The Case of The Company Purchase

Foreign Visitor Export Control approvals to share demonstration Widget doesnt work Engineers break open the widget right there in the conference room to see what the problem is The Mystery of The Misbehaving Widget

China expat now cleared US National Marries Chinese national Can she work here? He leaves She remains Goes to China for surgery Tag! Youre it!

Export needs to be hand-carried All export approvals in place Eager, inexperienced employee Checks out with ICE desk at Orlando airport Upon return, lands in New York Late for connecting flight Checks in with ICE desk upon arrival at Orlando airport The Approved Export Falls Apart

The FSOs PCL

Why do people hesitate to report? Dont want to appear paranoidthere is a difference between being paranoid and being aware Dont want to get involved Afraid to challenge people Feel supervisor should report it Feel they should mind their own business Fear of being accused of blowing things out of proportion Fear of confrontation Conflict and Confidentiality No one will trust me Disbelief that it is happening

CREATE TRUST: Earn your employees trust by example EDUCATE: Use every opportunity you can to coach employees KEEP AN OPEN DOOR: Always keep your door and your mind open to employees BE AN ACTIVE LISTENER: Pay attention to the small details and to what you hear in hall-talk WORK WELL WITH OTHERS: Management, IT, Export Control, HR, BD, Technicians, Facilities, Purchasing QUESTION QUESTION QUESTION: Trust your gut! Question everything that makes the hair on the back of your neck stand up. Lessons Learned

Update: The China Connection The happy couple decided to adopt a baby Went to China Came back with a baby

Over 25 years in Security Management H3MacD Consulting formed this year Basic and Tailored Security Plans FSO Assistance and Training Start-Ups Interactive Employee Briefings and Training In-Depth Self-Inspections Proven SCR Program Personnel Management Coordination of Visits by Industry Speakers, etc. Closed and Restricted Areas Effective DSS Audit Preparation and Representation About H 3 MacD

Questions?

fiswg 9 july 2014 helen macdonald h3macd consulting

Documents

visitors visitors

cleared employee

male employee

badge bd employee

china connection slide

friendly nation slide

room bd employee

visitors questions