flintshire social services workforce development team training … · 2019-08-12 · the e-mail...
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Flintshire Social Services Workforce Development Team
Training Directory 1 April 2019 – 31 March 2020 Programme
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Welcome to the Training Directory! As many services face huge change and challenges ahead the Workforce Development Team is no different. Our main challenge is continuing to deliver the right training as per demand and in line with legislation. We are still working alongside IT this year continue the development of the Social Services Training Database. Over the next 12 months our priorities will include the following:
Continue to support the implementation of the Regulation and Inspection of Social Care (Wales) Act, including supporting the domiciliary care workforce preparing for registration, and supporting knowledge/role of Responsible Individuals.
Support the training, development and qualification of social care managers: to include the FCC Team Manager Development Programme; and those requiring registration as managers
Support the ongoing development of approaches to outcome focussed care and support practice
Support for both social work qualifying training and post qualifying training in Wales (with particular emphasis on the First 3 Years Framework requirements for all post qualifying Social Workers new into post)
Support frontline social care workers to develop their skills overall in relation to social care, and support the introduction of the revised induction framework
Enable the workforce to meet regulatory requirements for qualification and/or registration using guidance available in the Qualification Framework
Provide learning and development to equip the workforce to work effectively alongside carers and to meet the aspirations of the SSWBW Act for carers, this includes training on carers needs assessment – what matters to them.
- Allison Lowry-Phillips, Workforce Development Manager
The Flintshire Social Services Workforce Development Team is currently based in the Greenfield Business Centre, located on the coast road below Holywell. It is part-funded by a grant from the Welsh Government to develop a Social Care Workforce Development Plan (SCWDP), in collaboration with other Local Authorities in North Wales, for all social care providers in Flintshire. It is a QCF centre, accredited by City and Guilds, with 3.5 Assessors posts covering Health & Social Care and other programmes. 1.5 Staff Development & Training Officers leading on continuing professional development training for Adult and Children’s Social Care, and one Social Work training officers leading on Social Work qualifications and training. AREAS OF WORK
Centre-based courses Face-to-face training courses take place in the Greenfield Business Centre on a wide variety of social care topics, as published in a quarterly Newsletter. Courses are free to social care providers based in Flintshire. Individual course application forms can be obtained and returned, via email to [email protected]. Training Vouchers
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Training vouchers offer independent social care staff from Flintshire-based agencies access to mandatory or core training from approved local training providers. Agencies must first complete an annual workforce questionnaire, and are then allocated vouchers according to the number of care staff they employ in the county. Availability of vouchers is dependent on the amount of the SCWDP grant allocated to the scheme. Training vouchers can be exchanged to give subsidised access to core or mandatory training, as identified in the North Wales Social Care Passport. Enquiries about the voucher scheme should be emailed to [email protected], or by phone to 01352 702591. QCF The QCF Centre in Greenfield offers levels 2, 3 and 5 QCF in Health and Social Care, for staff working in adult’s services: older people, mental health, learning disabilities, residential and domiciliary care. We also offer a QCF level 2 in Dementia. There is a waiting list of candidates, and prioritisation is by the nature of the job, role, and existing qualifications. Discussion as to suitability of the QCF programme for the person’s role, and applications for the programme, can be arranged by email to [email protected]. The Workforce Development Team does not charge social care providers based in Flintshire for QCF programmes. A wider range of QCF options is available via Coleg Cambria and other providers. A new suite of qualifications will be available from September 2019, replacing the current QCF qualifications. Social Care Career Development
A dedicated Staff Development & Training Officer is available to advise individuals who want to further their career in Social Care. The K101, An Introduction to Health and Social Care, is
the key Open University (OU) introductory level 1 module providing an authoritative overview
of health and social care, with real-life case studies taking you deep into the experience of receiving care and working in care services. The KZW113, Foundations for Social Work
Practice, is another OU level 1 module which will develop your knowledge of the key roles of
social care/social work, and introduce the standards and codes of practice. For further
information, please email [email protected] Developmental Work The Workforce Development Team distributes and collates an annual Workforce Survey to social care providers in Flintshire and undertake a detailed training needs analysis which help to map development needs according to core and specialist training and management development. It provides Local Authorities in North Wales with the information needed to look at business continuity and is related to the regional plan to support sustainable services. For more information about the survey, please email [email protected] The Workforce Development Team has coordinated the Flintshire Training Strategy Partnership (TSP), which meets quarterly to review, monitor, plan and discuss social care training needs in the county, and to feed into the Social Care Workforce Development Plan. All social care providers in Flintshire are welcome to be part of the TSP. Whilst this is currently on hold, it is likely to resume in the near future, for more information on this, please email [email protected] The e-mail address of the Workforce Development Team is: [email protected] Telephone enquiries: 01352 702591
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Workforce Development Team
Allison Lowry-Phillips – Workforce Development Manager 01352 702591 Carol Armstrong - Social Work Training Officer 01352 702661 Clare Moulton - Clerical Assistant 01352 702657 Emily Humphreys - QCF Officer 01352 702970 Fran Frost - QCF Development Officer 01352 702969 Helen Dransfield - Administrator 01352 702591 Jackie Goundrey – Staff Development Training Officer 01352 702670 Claire Edwards – Staff Development Training Officer 01352 702676 Kath Fleet - QCF Officer 01352 702595 Kerry Jones - LDQ Officer 01352 702671
DIRECTIONS FROM THE A55 Heading west on A55:
At junction 32, take the A5026 to Holywell/Treffynnon.
In Holywell/Treffynnon
Follow the signs to St Winefride's Well.
Zig-zag past Lidl and Tesco and past St Winefride's Well.
Following the signs to Greenfield, continue down Greenfield Rd to the end.
At the lights, turn right onto Bagillt Rd/A548.
Turn right immediately into Greenfield Business Centre. Address Workforce Development Team Greenfield Business Centre Bagillt Road, Greenfield CH8 7GR
How to apply:-
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Please apply via the Social Services Training Database for all internal applicants or via a course application form for External Independent Sector. For more information, please phone 01352 702591 or email
Who should attend?
Guidance has been indicated on each course as to who should attend the
course, however, if you feel the course is applicable to you then please apply
and your application will be considered.
Key to who can access courses: Adults – All Adult services Children – All Children's Services All – All Adult, Children’s Services including :-
Personal Assistants Voluntary Organisations Independent Sector
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ACTIVE SUPPORT
Active Support is a method of enabling people with learning disabilities to engage more in their daily lives. It appears to work well in all kinds of support settings, resent work has included people with dementia. Active Support refers to the type of support provided - support that turns person centred plans into person centred action. Active Support changes the style of support from ‘caring for’ to ‘working with’, it promotes independence and supports people to take an active part in their own lives. The support given to the person is also active. Active Support enables people with learning disabilities to live ordinary lives. Active support is used as a primary prevention strategy in Positive Behavioural Support. Learning Outcomes:
Participants will:
Understand why activity is important
Look at how to engage people in activity
Script an active support schedule
Script an active support protocol
Shown how to monitor progress
Shown how to review plans
Describe behavioural objectives Dates: 7th May 2019, 30th July 2019, 29th October 2019. Time: 9.30am - 4.30pm Trainer: Steve Brown, Flintshire County Council Who should attend: All Services.
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ADHD – Working with young people with
Attention Deficit Hyperactivity Disorder
This course provides information for working with or caring for young people with ADHD. It describes the background, history and definitions of ADHD and related disorders, including typical signs and symptoms. It explores current behavioural, medical and other approaches for managing the disorder. It looks at how ADHD impacts on the family, with a family perspective on strategies and skills for calming the chaos and coping with behaviours.
It explores how to engage with the young person, appreciating the impact of the condition at home, at school, in social situations, further education, future employment and in developing relationships. The course explores the relevance of normal healthy needs, including diet, nutrition, exercise and healthy sleep patterns, and explores short, medium and long-term interventions and plans for best possible outcomes. Learning Outcomes: Participants will:
Understand the definitions, causes and effects of ADHD.
Appreciate how ADHD impacts on the young person, family, and others.
Learn strategies and skills which might be offered to the family and young person for calming the chaos they experience.
Develop effective working with other professionals and agencies.
Draw lessons from research and best practice to improve action planning with the young person and family.
Dates: 9th April 2019, 24th July 2019, 23rd October 2019, 21st January 2020
Time: 9.30am-4.30pm Trainer: Alan Roberts, CAMHS Who should attend: This course is available to all
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ADVOCACY SERVICES NORTH EAST WALES
An informal session to get a clear view of what advocacy can offer, delivered by
the advocates themselves.
Learning outcomes:-
Come along and find out about:
Community Advocacy.
Carers Advocacy
Independent Professional Advocacy (IPA)
Independent Mental Health Advocacy (IMHA)
Independent Mental Capacity Advocacy (IMCA)
Relevant Persons Representative (RPR)
Self-Advocacy for Empowerment (SAFE)
There are several strands to the advocacy service and this session will help identify the most appropriate service for the people you work with and help with any information needed.
DATE: 14th May 2019, 28th November, 2019 TIME: 10am – 12pm TRAINER: Chris Vick, ASNEW Who should attend: All Services
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ANALYTICAL REPORT WRITING.
This course aims to assist Social Services professionals in developing their analytical reporting writing skills. The course is aimed at managers and staff in operational teams across the children’s social care workforce. Learning outcomes:
Key analytical skills
How to use data to evidence performance, risk or progressions,
How to highlight common themes and trends;
Identify gaps,
Summarise key issues informal documents
Developing a common narrative and using report writing as a performance tool.
Trainer: Griffin Care Training and Consultancy
Date: 25th September 2019 Time: 9.30am-16.30pm Who should attend: Children’s Services
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AUTISM AWARENESS
This course aims to provide greater understanding of the autistic spectrum disorder, to raise awareness and to suggest strategies and approaches for staff working with people with autism. The sessions will include content relevant to working with children and young people with autism. Learning Outcomes:- By the end of the course, participants will:
Have an increased understanding of autism and how it is displayed
Be able to identify the Triad of Impairments and explore the range of abilities found within ASD
Have explored the current thinking around the causes of ASD
Have a better understanding of some theory in relation to autism
Be more informed on the use of practical strategies
Have developed an understanding of individuality and how to work more effectively within work environment
QCF Information The one-day course can be taken either as stand-alone CPD training, or (by completing the workbook) for 3 credits towards a level 3 QCF. It links to QCF unit 378 Understand how to support individuals with autistic spectrum conditions. Dates: 30th April 2019, 28th May 2019, 24th September 2019,
26th November 2019 Time: 9.30am - 4.30pm Trainers: Kerry Jones and Steve Brown, Flintshire County Council Who should attend: All Services
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Bipolar Affective Disorder
This workshop is for Mental Health Support Services, Community Social
Workers, and staff in social care teams who need an understanding and
awareness of Bipolar Affective Disorder, its management and recovery. It aims
to clarify the signs, symptoms and indicators of the condition. It will look at
possible factors and triggers, interventions, and how a person who has Bipolar
Affective Disorder can be supported.
Learning Outcomes:
Definitions, symptoms and diagnosis
Types of bipolar affective disorder.
Possible factors, triggers and treatment
Treatment
Self-care and management skills
Risks and complications
Issues for carers, relatives and friends
Date: 16th April 2019
Times: 9.30 – 12.30
Trainer: John Carter
Who to attend: All Services
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CARERS NEEDS AND AWARENESS
WHAT MATTERS TO THEM
This workshop for social care providers raises awareness of the issues and
circumstances that carers face, including the impact that it can have on their own
well-being. It will outline the statutory responsibilities for Social Services under
the new Social Services and Well-being (Wales) Act 2016, including new
definition of carers and entitlements. It will promote a proportionate support for
carers, including information, advice, signposting to assessment and joint
working; raise awareness of what support is available to carers in Flintshire; and
where to go to get help.
Learning Outcomes:
Gain a better understanding of the caring role and the difference that
they make
Awareness of our statutory duties to carers
Know what proportionate support should be offered to carers throughout
their caring journey
Awareness of the range of support services available to carers
Date: 10th July 2019, further date to be confirmed
Times: 9.30am -12.30pm
Trainer: Claire Sullivan, Chief Executive Officer, NEWCIS
Who to attend: All Services
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Conference and Core Groups
This one-day children’s safeguarding course is for all professionals who may be required to take part in a Child Protection Conference in Flintshire. The course prepares you for your participation, explaining the reasons for a conference, its purpose, and the role of participants. It sets out what you can expect in the conference itself, taking you through the conference process, the decision making, and the work of the Core Group which is created when a child is placed on the Child Protection Register. Learning outcomes:
To understand the background and purpose of a Child Protection
Conference
To know what is expected and how to prepare
To understand the Conference and Review process and possible outcomes
To understand the purpose of the Core Group and the role of its members
To be aware of responsibilities within the Safeguarding Plan. Date: 18th October 2019 Time: 9.30 – 4.30 Trainer: Flintshire Safeguarding Unit Who to attend: All staff
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COURT OF PROTECTION
This 2 hour seminar by a solicitor is an introduction to and overview of the Court of Protection from a legal perspective. It sets out the principles relating to capacity and safeguarding, and is aimed at helping to ensure that Social Workers and their legal officers are fully prepared when issuing cases, and well-equipped to identify situations when proceedings should be issued. The training includes case studies relating the Mental Capacity Act and real life situations. It also touches on deprivation of liberty, identifying deprivations and when/how to bring cases. It concludes with a summary of applications regarding finances in the Court of Protection. Learning Outcomes:
An understanding of the principles of capacity and safeguarding
Being well-equipped to identify situations when proceedings should be issued.
Date: 12th June 2019 Time: 10.00 -12.00 Trainer: Tom Young, Price Slater Gawne Law Who should attend: Adult Services
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DATA PROTECTION FOR SOCIAL SERVICES
This 2-hour workshop presents the key requirements of the GDPR (General
Data Protection Regulation) and the Data Protection Act especially in regards to
the processing of personal data. It sets out the 8 Data Protection principles,
explains what Data Protection is, why it is important, and discusses how this
applies to the work of Social Services.
Learning Outcomes:
Participants will develop clearer understanding of:
The key requirements of the Data Protection Act
What is meant by “processing personal data”
The 8 Data Protection Principles
Flintshire County Council’s Statement of Data Protection Policy and
Practice
The General Data Protection Regulation 2018.
NB: Since June 2017, Data Protection training has been mandatory for all
Social Services staff. Data Protection refresher training should be on line via the
Infonet every 2 years.
Dates: See training calendar for availability
Times: 2 hour workshop
Trainer: Corporate Training Team and SS WDT
Who should attend: All social care staff.
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DEMENTIA AWARENESS
Dementia is becoming increasingly prevalent, both due to our ageing population and improved recognition of the condition. However, the nature of dementia means that effectively supporting people to live well with the condition can pose unique and sometimes difficult issues, both in the community and in residential care. This half day Dementia Awareness workshop has been designed to familiarise social care staff with recognising, understanding, assessing caring for and effectively supporting people living with dementia and their families, in order to ensure high-quality, compassionate dementia care. Learning Outcomes:- The workshop aims to address:
Descriptions and definitions of dementia
Understanding dementia from the person’s point of view
Understanding dementia from the carer’s point of view
What is meant by a person centred approach to dementia
Inclusion and communication in dementia care.
Support to the person with dementia and to the family
Date: 8th May 2019, 7th November 2019, 17th March 2020 Timer: 9.30am-12.30pm Trainer: Luke Pickering-Jones Who should attend: Adult Services
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Depression
An overview of clinical depression and related practice issues. This workshop is for Mental Health Support Services, Community Social Workers, and staff in adult social care teams who need an understanding and awareness of clinical depression, its management and recovery. It aims to clarify the signs, symptoms and indicators of clinical depression, and will explore what is meant by the terms recurrent, reactive, dysthymia, psychotic depression, post-natal, and seasonal affective disorder. It will look at possible factors and triggers, interventions, and how the person suffering with depression can be supported. Learning Outcomes:
Definitions and diagnosis
Types of depression.
Causes of depression
Treatment
Self-care and management skills
Risks and complications
Issues for carers, relatives and friends
Date: 25th June 2019 Time: 9.30am – 4.30pm Trainer: Mental Health Team Who should attend: All Staff
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Diabetes
This half day course aims to provide participants with knowledge and confidence when working with people with diabetes. The course is suitable for social care professionals without specialist knowledge of diabetes, including care home managers and staff; domiciliary workers, or others who work with or support people with diabetes. Learning Outcomes:
Understand the basic principles of managing the care of a person with diabetes
Understand what diabetes is;
Complications associated with diabetes
Medication and treatment
Weight management
Nutritional needs
Monitoring and the broader impact of diabetes Date: 7th June 2019, 27th September 2019 Times: 9.30 – 12.30 Trainer: Julie Moss Who should attend: All Staff
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DIRECT PAYMENTS: Empowerment in Partnership
If a carer, or the person they care for, is assessed by Social Services as needing support, they have a right to ask for financial payments, instead of having support arranged by Social Services. This financial support is known as Direct Payments. This half day workshop explores the current context of Direct Payments in relation to the SSWB (Wales) Act and the opportunities for empowerment, creative thinking and innovation. It is an opportunity to focus on what matters to people, how they can be supported to achieve bespoke outcomes, and get answers to questions you may have been asked but struggle to answer. Learning outcomes:
Understand the principles underpinning direct payments including
empowerment, choice & control
Explore how direct payments can be used to achieve bespoke well-being
outcomes
Understanding key legislation
Explore creative & innovative use of direct payments
Explore how direct payments can inform your professional practice
Date: 22nd July 2019, 30th October 2019, 19th February 2020 Time: 9.30am-1.00pm Trainer: Mark Cooper Who should attend: All Services
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DISABILITY NETWORK SUPPORT WORKSHOP This networking event brings together Leonard Cheshire, KeyRing, Deaf
Support Network and Centre of Sight-Sound to provide participants with an
understanding of the four organisations that make up the Community Services
Initiative (CSI). The session will provide information on how to refer,
demonstrate examples of outcomes of previous referrals. There will also be an
opportunity to ask questions.
Learning Outcomes:
Participants will have the opportunity to network with other colleagues and
partners across the disability workforce.
Date: 7th May 2019, 16th January 2020
Times: 9.30 – 12.30
Trainer: Leonard Cheshire
Who to attend: All Staff
DOMESTIC ABUSE – OLDER PEOPLE
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This workshop explores the hidden epidemic of domestic abuse of older people, and is relevant to everyone who works with older people. It will help you identify the signs of abuse, learn what to do about it and review what support is available to older people. You will develop greater understanding of the hidden problem of coercion; explore how to raise awareness of domestic abuse with older people; and consider how to implement changes in working practice. Learning Outcomes: Participants will
Develop greater understanding of the hidden problem of coercion;
Explore how to raise awareness of domestic abuse with older people;
Consider how to implement changes in working practice.
Dates: See training calendar for availability
Times: 10.00 – 12.30 pm OR 1.30 – 4.00 pm (When applying,
please specify your preferred time)
Trainer: STEVE BARTLEY – Older People’s Commissioner
for Wales Safeguarding Lead
Who should attend: Staff working with adults.
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Emotional Intelligence, Resilience and Mindfulness
This training course is suitable for anyone who wants an introduction to the subject, learn about their own emotional intelligence and that of others, how they can build resilience and learn about mindfulness practice. Learning Outcomes:
You will be able to identify the five domains of emotional intelligence and the characteristics of resilience (both within individuals and working environments / cultures)
Have greater confidence in identifying and naming emotions as they relate to our emotional intelligence
You will be able to identify some triggers for stress and the 5-Aspects model for understanding emotions
You will be able to distinguish helpful and unhelpful thinking patterns, and how to influence them and behaviours to support resilience building
You will be able to demonstrate techniques that can help to build personal resilience
You will understand some mindfulness techniques.
Dates: 5th September 2019 and 5th February 2020 Time: 9.30am - 4.30pm Trainer: Berni Durham-Jones (MIND) Who should attend: All Staff
Venue: Acton Community Resource Centre, Wrexham as this course is being jointly delivered with Wrexham Borough Council.
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EPILEPSY AND RESCUE MEDICATION
This course has been designed to provide those who support people with epilepsy to understand the conditions, the risk factors and how to assess when rescue medication is needed. The course covers the administration of buccal midazolam and also first aid for epilepsy. Learning Outcomes By the end of the course, delegates will be able to:-
Define epilepsy
Discuss the treatment of people with epilepsy in the past
Identify the main causes of epilepsy
Identify the main types of seizure
List triggers for seizures
Discuss treatment options
Identify the main risks of having epilepsy
First aid for a seizure
Explaining status epilepticus
Explain when to call 999 (ambulance)
List the treatments for status epilepticus and how they work
Discus basic pharmacokinetics– the way in which drugs are absorbed in the body
Identify when to administer buccal midazolam
Describe the procedure for the administration of buccal midazolam
Explain post seizure care
Recognise the importance and the value of good record keeping in epilepsy support.
SUDEP
Dates: 5th April 2019, 28th May 2019, 11th June 2019, 17th July 2019, 3rd September 2019, 31st October 2019, 22nd January 2020, 11th March 2020.
Times: 9.30 am – 4.30 pm Trainer: Tim Dallinger Who should attend: Staff working with adults.
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EPILEPSY AND RESCUE MEDICATION FOR LEARNING DISABILITIES STAFF
This course has been designed for staff working with people with learning disabilities who have epilepsy, to help them understand the conditions, the risk factors, and to assess when rescue medication is needed. The course covers the administration of buccal midazolam and also first aid for epilepsy. Learning Outcomes: By the end of the course, delegates will have increased understanding and knowledge of:
Definitions of epilepsy
How to discuss the treatment of people with epilepsy in the past
Main causes and types of epilepsy
Triggers for seizures
Main risks of having epilepsy
First aid for a seizure
Status epilepticus (both convulsive and non-convulsive)
When to call 999 (ambulance)
Treatments for status epilepticus and how they work (e.g. rectal diazepam and buccal midazolam)
Basic pharmacokinetics– the way in which drugs are absorbed in the body
When and how to administer buccal midazolam
Post seizure care
The importance and the value of good record keeping in epilepsy support.
SUDEP Date: 6th June 2019 Time: 9.30am – 4.30pm Trainer: BCUHB Community Learning Disability Nurses Who should attend: Learning Disability Staff only
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FALLS PREVENTION THE EFFECTS OF BEING SEDENTARY
A guide to falls prevention and maintaining mobility
This two hour workshop on falls prevention highlights the importance of maintaining maximum mobility, in order to understand the relationship of being sedentary to falls prevention, in both residential and domiciliary care. Learning Outcomes:- Delegates will gain a greater understanding of the effects of being sedentary, in order to:
Gain insight into the importance of mobility and good health
Recognise the impact of being sedentary on falls risks
Be able to discuss practical ways of improving mobility, strength and balance
Develop knowledge regarding monitoring and guidance on referring to physiotherapists
Date: 20th May 2019
Times: 10.00am-12.00pm
Trainer: Jo Davies, Clinical Lead Falls Prevention, BCUHB
Who should attend: Direct Care Staff in Adults Services
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FALLS PREVENTION AND FOOTWEAR
How does foot shape impact on balance & footwear selection?
This workshop on Falls Prevention highlights the importance of awareness of role of feet on balance, and of understanding disorders of the foot, in residential and domiciliary care.
Learning Outcomes:
Delegates will gain a greater understanding of foot care and footwear, in order to:
o Recognise the impact of foot-related issues in relation to falls risk o Discuss practical ways of ensuring good foot care o Develop knowledge regarding monitoring and guidance of
referring to podiatry.
Date: 3rd July 2019 Times: 10.00am-12.00pm Trainer: Jo Davies, Clinical Lead Falls Prevention, BCUHB Who should attend: Direct Care Staff in Adults Services
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FALLS PREVENTION: NUTRITION & HYDRATION
The significance of protein and fluid intake in falls
management
This workshop on Nutrition and Hydration highlights the importance of knowledge regarding what constitutes a healthy diet for an older person in residential or domiciliary care, and its relevance to falls prevention.
Learning Outcomes:
Delegates will gain a greater understanding of nutrition and hydration, in order to:
o To understand what is a healthy diet in the older person o Recognise the impact of under nourishment in relation to falls risk
and who might be at risk o Be able to discuss practical ways of ensuring good intake o Develop knowledge regarding monitoring and guidance of
referring to dieticians
Date: 8th October 2019 Times: 10.00am-12.00pm Trainer: Jo Davies, Clinical Lead Falls Prevention, BCUHB Who should attend: Direct Care Staff in Adults Services
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FINANCIAL SAFEGUARDING This workshop provides an introduction to financial safeguarding, setting out the legal framework and definition of financial abuse; how to identify it; and suggesting some approaches and advice. It will explore Mental Capacity in regards to finances using case examples and the role of the Office of the Public Guardian. There will be opportunity for discussion and questions. Learning outcomes: Participants will have a greater understanding of:
Definitions of financial abuse,
How to identify financial abuse
Legal framework around financial abuse
Mental capacity and financial issues.
Date: 25th June 2019 Time: 10.00 – 12.00 Trainer: Tom Young, Solicitor, Price Slater Gawne Solicitors Who should attend: Staff working with adults.
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FOOD HYGIENE
This course is intended for food handlers in social care settings who prepare
and handle high risk open (unwrapped) foods. Subjects covered include
hazards and controls, food safety management and temperature controls, food
poisoning control, personal hygiene, cleaning and disinfection, food pests, and
the role of the food handler in keeping food safe.
Learning outcomes:
Understand key principles and procedures of food hygiene
Develop good hygiene practice and behaviour
Achieve and maintain high hygiene standards in food equipment
Understand the need for cleanliness, disinfection and pest control in
food premise
Dates: 2nd April 2019, 10th May 20169, 21st June 2019, 6th
September 2019, 3rd December2019, 6th March 2020.
Times: 9.30am - 12.30pm, or 1.30-4.30pm
Trainer: Dragon Training
Who should attend: Staff working with adults.
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INFECTION CONTROL
This two hour session is for direct care staff in adult services. It covers definitions of infection and direct and indirect spread of infection. It considers universal standard precautions and hand hygiene, including PPE regarding sharp's injuries and blood-borne viruses. It examines waste and linen management, and both Employers and Employees responsibilities. Learning Outcomes:- Participants will gain knowledge and understanding regarding:
Legislation and statutory requirements regarding infection control
Identifying risks of infection in the workplace and care environment
Knowing what infection is and being able to recognise it
Knowing how infection may be spread and how to prevent it
The importance of knowing and following policies and procedures governing infection control
Dates: 14th May 2019, 17th June 2019, 18th July 2019, 9th
October 2019, 21st January 2020 Times: 9.30 - 11.30am OR 12.00 - 2.00pm OR 2.30 - 4.30pm
NB: When applying, specify time and date. Please ensure staff know which session they are booked onto. Trainer: Tim Dallinger Who should attend: Direct care staff in adults services
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INTRODUCTION TO THE SOCIAL SERVICES AND
WELL-BEING (WALES) ACT 2014
PETER LUND
A review of the essential features of the Act, the responsibilities it created, and how it should be shaping the way we think about our work. A workshop for new staff and anyone who needs reminding of its basic elements Learning outcomes:
Principles and values of SSWB Act
How the principles underpin practice
Codes of conduct and professional practice
The Active Offer.
Date: 14th August 2019, 28th January 2020 Time: 9.30am – 12.30pm Trainer: Claire Edwards, WDT staff
Who should attend: All Services
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LEARNING DISABILITY & SEXUALITY
The course will encourage you to develop understanding and skills when
working with individuals with learning disabilities regarding sexuality. It aims to
increase confidence and knowledge to provide high quality care for people with
a learning disability, recognising and dealing with sexuality issues, in a person-
centred, professional, practical and sensitive approach.
Learning Outcomes:
Participants will develop knowledge and skills in regards to:
What is meant by the term human sexuality
What can influence perception of sexuality
Issues surrounding sexuality and learning disabilities
Barriers people with learning disabilities face when expressing sexuality
Key legislation and government guidelines relating to issues of sexuality
How policies and procedures protect staff members and supported people
Staff member’s roles and responsibilities relating to sexuality support
What is meant by sexual health and education
Appropriate ways to pass information to the person supported
Where to seek further information and resources.
Dates: 1st October 2019, 11th February 2020.
Times: 9.30 am – 4.30 pm
Trainer: Talking Life
Who should attend: Staff working with adults.
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LONE WORKER TRAINING
This Lone Working course is designed to help employees and managers understand their responsibilities regarding lone working. It feeds into the lone working risk assessments that managers and staff complete, in order to keep safe at work. Please bring examples of any lone working risk assessments which you currently use. Learning Outcomes:- On completion of training, successful candidates will understand:
What the Law and Corporate Standards say
Managers and Employees responsibilities
Lone Working Risk Assessments
Personal Safety Awareness
Date: 16th May 2019 19th September 2019, 17th December,
2019 Time: 10.00-12.00 Trainer: Nicola Smith Who should attend: Flintshire County Council Staff only Recommended for First Three Years in Practice
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MAKATON FOR BEGINNERS
This two day course is designed to provide a basic understanding of Makaton for
staff caring for or working with children or adults who have learning disabilities or
communication difficulties, who struggle to make themselves understood or to
understand others. Communication difficulties can provoke intense frustration,
challenging behaviour and isolation, and act as a barrier to achievement.
Makaton is a language programme using signs and symbols to help people
communicate. It is designed to support spoken language and the signs and
symbols are used with speech in spoken word order.
Participants must be able to attend both days.
Learning Outcomes:-
Participants will:
Learn about the background, theory and purpose of Makaton, with an
overview of alternative systems of communication
Understand the practical uses of Makaton
Receive an introduction to the basic Makaton Vocabulary
Have a basic understanding of sign use and symbol design themes
Dates: 18th and 19th June 2019 (2 day course), 18th and 19th
February 2020
Time: 9.30am-4.30pm
Trainer: Lowri Roberts
Who should attend: All Services
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MANAGING MENTAL HEALTH AT WORK
This course is very popular with employers from all sectors who want to ensure their line managers / supervisors and those who support staff, are equipped with best practice approaches, mental health and wellbeing knowledge, and an increased understanding of mental health in the workplace. Learning Outcomes:
provide an overview of mental health problems
provide an overview of how mental health problems are diagnosed
help delegates understand the causes of mental health problems and how work can impact
demonstrate how to spot the signs and symptoms of mental health problems
recommend ways in which employers can cultivate mentally healthy workplaces (our 3-pronged approach)
develop tools and skills to proactively manage mental wellbeing in the workplace
help delegates recognise and alleviate the triggers for poor mental health
teach employers how to communicate sensitively and effectively and manage disclosure
provide useful tips on how to manage return to work, and performance of staff with mental health problems.
Date: 4 September 2019 Time: 9.30 am – 4,30pm Trainer: MIND Who should attend: Managers across the workforce
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MEDICATION LEVEL 2
The course covers issues relating to safe handling of medication by social care
staff providing direct care. The course is accredited and certificated by the
Highfield Awarding Body of Compliance and may be used as evidence of
knowledge and understanding by staff undertaking a QCF in Health & Social
Care.
Learning Outcomes:
This training for direct care staff will help them to:
understand the roles and responsibilities of people in relation to
medication
understand the legislation that governs medication
understand person-centred planning in relation to medication
understand the basic principles of safe medication administration
gain awareness of types, routes, side-effects and contraindications in
relation to medication
understand correct procedures regarding receipt, storage and disposal of
medication.
Delegates will be required to undertake an assessment addressing the learning
outcomes required by the accrediting body. Observation of practice is carried
out and recorded separate to this course by the delegate’s manager as part of
standard supervision.
Dates: 1st April 2019, 13th May 2019, 10th June 2019, 16th July
2019, 2nd September 2019, 1st November 2019, 20th
January 2020, 10th March 2020.
Time: 9.30am - 4.30pm
Trainer: Tim Dallinger
Who should attend: Direct Care Staff
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MENTAL CAPACITY ACT
FOR PROVIDER SERVICES
This course for direct care staff is an introduction to the Mental Capacity Act 2005 (MCA). It explores the principles of the Act, and its relevance to providing good residential and domiciliary care. The course will give an overview of the legal safeguards, for people who lack capacity, both in community and residential settings. It will look at the role of the Court of Protection, and participants will learn how to recognise and respond to any safeguarding concerns. Learning outcomes:-
Participants will develop skills and understanding regarding:
The background and content of the Mental Capacity Act
The Five Key Principles of the MCA
Who the Act covers
Use of the MCA to promote choice and maximise independence
Responsibilities and safeguards under the MCA.
Date: 25th July 2019, 27th November 2019
Time: 9.30am – 12.30pm
Trainer: Christopher Phillips, Adult Safeguarding Manager
Who should attend: Adults Services
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Introduction to the Mental Health Act (1983)
The course is an introduction to The Mental Health Act (1983). The main of the Mental Health Act is to ensure that people with serious mental disorders purpose can be treated irrespective of their consent where it is necessary to prevent them from harming themselves or others. The training also considers and introduces to the attendee how the Mental Health Act interacts with other United Kingdom and Welsh Legislation. The presentation aims to achieve the following learning outcomes: The Mental Health Act 1983 (as amended 2007)
Legal Framework
The Code of Practice for Wales (revised 2016) Principles and Guidance
Connections with other legislation
Mental Health Wales Measure 2010
Mental Capacity Act 2005
Deprivation of Liberty Safeguards 2007
Date: See training calendar for availability
Time: 1.30pm – 4.30pm
Trainer: Bev Jones and Mark Jones - Approved Mental Health Professional’s (AMHP) Who should attend: Social Care Staff and Voluntary Sector
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MODERN SLAVERY / HONOUR BASED VIOLENCE
This course delivered by North Wales Police aims to increase front line professionals’ knowledge around Modern Slavery, including child and adult trafficking across the UK. It includes identifying modern slavery, safeguarding procedures, current legislation and the National Referral Mechanism. The afternoon session will provide an opportunity to identify and improve understanding surrounding honour based violence, including Forced Marriage.
Learning outcomes:
To identify modern slavery,
Awareness of safeguarding procedures,
Know the current legislation
How to use the National Referral Mechanism.
To be able to identify Honour Based Violence
Improved understanding of Forced Marriage.
Date: 13th June 2019, Further date to follow
Time: 9.30am-4.30pm
Trainer: Jim Coy
Who should attend: All Services
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MOVING AND POSITIONING PASSPORT (2 Days)
This 2 day training course is profiled to meet the needs of Flintshire direct care staff and is based on the All Wales NHS and Local Government Manual Handling Training Passport and Information Scheme. Upon completion of the course all participants will have a good understanding of the All Wales Manual handling passport scheme, therefore ensuring that skills are consistent across Wales. The course is delivered in a modular format as follows:
Module A - Introduction
Module B - Inanimate Load Handling
Module C - Sitting, standing, walking
Module D - Bed mobility
Module E - Lateral Transfers
Module F – Hoisting Learning outcomes
Participants will increase their knowledge and understanding regarding:
Anatomy of the spine/impact to employee/employer and society, including level and trends of injury, how injuries occur, management of injuries and how to prevent injuries;
Principles of good posture and how their applications avoid injury;
Legislation regarding current manual handling practice
Risk assessment, including risk assessment of loads, risk assessment of people, use of schedule 1 question from Manual Handling Operations Regulations, risk assessment of bedrails
Practical elements including sit to sit, stand to sit, transfer on/off bed/chair/toilet, bed mobility, lateral transfers, use of equipment and equipment checks, hoisting, bedrails and bedrail bumpers including correct measurement for fitting bed rails.
A commitment to attend both days is essential. Dates: 3rd April 2019, 15th May 2019, 10th June 2019, 26th June 2019, 30th July 2019, 9th September 2019, 9th October 2019, 20th November 2019, 6th January 2020, 12th February 2020 Times 9.30 am – 4. 30pm both days Trainers: Personal Care Consultants Ltd Who should attend: Direct Care staff
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MOVING & POSITIONING REFRESHER (3 year refresher cycle)
Direct care staff who need to maintain their Moving and Positioning Passport are required to take the one-day Refresher course within 3 year periods. Staff who have been unable to complete the refresher within the 3 year timescale are required to re-take the two-day Moving and Positioning Passport. The refresher course reviews and summarises learning and practice regarding inanimate load handling; sitting, standing, walking; bed mobility; lateral transfers; and hoisting. Learning Outcomes:
Participants will refresh their knowledge and understanding around the principles and practices of manual handling including:
Examining how the body works and how injuries, particularly to the back, can occur;
Understanding what is meant by Manual Handling Operations
Improving awareness of Manual Handling Operations Regulations 1992, updated 1998 (Legislation) and the responsibilities of the employer and the employee;
Raising awareness of risk and the ways in which course participants can contribute to risk assessments.
The course will offer participants through practical demonstrations a range of safe and appropriate manual handling techniques Dates: 2nd April 2019, 4th June 2019, 5th September 2019, 2nd December 2019, 5th March 2020 Times: 9.30am – 4.30pm Trainer: Personal Care Consultants Ltd Who should attend: Direct Care staff
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NEGLECT - IMPROVING OUTCOMES FOR CHILDREN
This workshop provides a critical overview of Neglect in relation to Safeguarding Children and aims to support professionals to effectively safeguard children. Participants will have the opportunity to explore the impact on children of living in families who are persistently failing to meet a child’s basic physical and/or psychological needs and consider the concept of neglect within the context of current research. The major theoretical approaches to neglect are examined and a range of tools and techniques considered for assessing the child's safety, the child's welfare and the needs of the primary carer. Learning outcomes:
Awareness of various types of neglect and its implications for child development and future health and well-being.
Awareness of your responsibility to identify and support a child suffering from the effect of neglect.
Be able to produce a holistic assessment to support a referral to social services due to neglect.
Date: 7th August 2019 Times: 9.30am-12.30pm
Trainer: Angela Roberts, Safeguarding Practice Development Lead, BCUHB & Liz Fox, Clinical Nurse Specialist, BCUHB
Who should attend: Children’s Services
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ORAL HYGIENE FOR PEOPLE WITH LEARNING DISABILITIES
This two hour workshop on Oral Hygiene is for direct care staff working with people with learning disabilities. People with learning disabilities have an increased risk of dental diseases such as tooth decay and gum disease. Evidence suggests that the people you support, will require some kind of assistance to maintain a good level of oral hygiene. Learning Outcomes: Objectives of the course are to increase knowledge and understanding of:
How and when to access dental services
How to identify if there is a dental problem
The importance of a good oral hygiene routine, including a toothbrushing demonstration
Dates: 4th April 2019, further dates to follow Times: 9.30 – 12.30 OR 1.00 – 4.30 pm (NB Make sure you specify your preferred time slot!) Trainer: Maria Pemberton, Oral Health Educator, BCUHB Who should attend: Staff working with adults with Learning Disabilities.
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OUTCOMES FOCUSSED MENTORING
Mentoring is an effective relationship which enables a junior staff member to develop their skills and realize their ambitions with the support of a more senior colleague. This course aims to ensure that the senior person in the relationship mentors in a constructive and empowering manner, focussing on the mentee’s outcomes.
Learning Outcome:
Differentiating between mentoring, coaching and instruction
Understanding how to build an effective mentoring relationship
Possessing critical question and response techniques
Understanding the structure of a mentoring session
Applying the principles of SCORE in the relationship
Overcoming challenges of mentee confidence and self-limiting beliefs
Using supporting techniques to enhance the mentoring experience
Embracing their responsibilities as a role model. Dates: The course consists of one full-day workshop on 8th May
2019, followed by 2 half day action learning sets on 6th June and 15th July. A commitment to attend all 3 sessions is essential.
Time: 9.30am – 4.30pm on 8th May, times for ½ day sessions to be confirmed.
Trainer: Simon Bernstein – Empathy Communications Who should attend: All Staff
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PAEDIATRIC EMERGENCY FIRST AID.
An essential one-day emergency first aid training for medical emergencies,
relevant to those working with children up to the age of 16.
Learning Outcomes:
On completion of training, successful candidates should be able to:
Understand the role of the First Aider
Assess the situation and circumstances in order to act safely, promptly
and effectively in an emergency.
Administer first aid to a casualty who is in a life threatening situation
(injuries/illness)
Provide appropriate first aid for minor injuries.
QCF Information
Links to: QCF 'Emergency First Aid Skills' (Unit L2EFAW)
Dates: 3rd April 2019, 24th June 2019, 20th November 2019, 27th
January 2020
Times: 9.30 am – 16.30 pm
Trainer: Pamela Leigh, Protrainings
Who should attend: Children’s services.
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PARKINSON’S DISEASE: A workshop for Direct Care and Support Staff
Supporting people with Parkinson’s Disease requires an understanding of signs, symptoms, progression and treatment of the condition. This workshop is intended for direct care and support staff who work with people who have Parkinson’s, and their families and carers, so that they can better understand the condition, what they are going through, and what practical and emotional support is helpful.
Learning Outcomes:
Definitions of Parkinson’s Disease
Types of Parkinson’s
Symptoms and side effects
Causes
Diagnosis
Treatment
Supporting people with dementia, including: Everyday life Emotional and psychological impact, relationships and family life Work, social life, driving, legal issues Local, national and on-line support Planning for the future.
DATE: 1st October 2019 TIMES: 9.30am -12.30pm TRAINER: Mirain Allen Who should attend: All direct care staff staff
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PERSONAL ASSISTANT INDUCTION TRAINING
This half day workshop is an essential requirement for all Personal Assistants. The role of a Personal Assistant is key in providing high quality personalised support for disabled and older people. Attendees will gain an understanding of how their role fits with current legislation, Flintshire Social Services and the expectations of Direct Payments recipients. Attendees will also receive information and advice regarding developing their skills, knowledge and qualifications. Learning Outcomes:- The course will provide an opportunity to explore in detail the role of the Personal Assistant and how this fits in to the current context of Direct Payments, including:
Understanding Direct Payments
Knowing what is expected from a Personal Assistant
Understanding disability
Safeguarding
Health & Safety
Your Rights
Personal Learning and Development Opportunities
Date: 17th April 2019, 24th July 2019, 2nd October 2019, 15th
January 2020 Times: 9.30am – 12.30pm Trainer: Mark Cooper Who should attend: PAs only
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PERSONALITY DISORDER AWARENESS
This half-day course aims to provide participants with knowledge and confidence when working with people with a personality disorder. The course is suitable for social care professionals without specialist knowledge of personality disorder, including care home managers and staff; domiciliary workers, or others who work with or support people. Learning Outcomes:
Emotional Dysregulation Disorder
The 7 types of Disorders and the 3 overarching groups
Traits and links to other Disorders
How to work with people with one or more Disorders
How to look after yourself – Self care – Wellbeing
Tips on changing emotional thinking Date: 10th October 2019 Times: 9.30am – 12.30pm Trainer: Clive Rowlands, Advocacy North East Wales (ASNEW) Who should attend: Staff working with adults.
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PSYCHOSIS: ASSESSMENTS AND INTERVENTIONS
This workshop is aimed at Mental Health Support Services, Community Social Workers, and staff in adult social care teams who need awareness of the different assessments and interventions which may be offered to individuals affected by psychosis, in order to help staff participate in discussions between the individual, other professionals, and family members. It will focus particularly on CBT approaches. Learning Outcomes:- This workshop will explore:
Recap on previous Introduction/Overview session
Assessing psychotic symptoms
Formulation of psychosis
Goals of interventions
Working with voices
Working with delusional ideation
Date: 14th June 2019, 26th September 2019 Times: 1.30-4.30pm Trainer: John Carden, Clinical Nurse Specialist PSI, Flintshire
Community Mental Health Teams, Centre for Mental Health and Society
Who should attend: Adults Services
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SAFEGUARDING ADULTS AND CHILDREN AWARENESS
The one-day joint Adults and Children Safeguarding Awareness course was developed by the Care Council for Wales and is recommended for use across Wales. It combines and replaces POVA Adult Safeguarding Level 2 and Child Protection Basic Awareness. It is aimed at all professionals and volunteers whose work brings them into contact with potentially vulnerable people – Adults, Children and Young People – and who may find themselves in the role of an “alerter” of safeguarding concerns. Learning Outcomes:-
Know your own role in relation to safeguarding adults, children and young
people from harm, abuse and neglect
Understand how individuals are protected from harm, abuse and neglect
Know how to recognise different types of harm, abuse and neglect
Be aware of changes to safeguarding as a result of the Social Services and
Well-being (Wales) Act 2014.
Please note that there is an alternative half-day Safeguarding Refresher
course for staff who have already completed Adults and Children
Safeguarding Awareness.
Dates: 18th April 2019, 27th June 2019, 6th August 2019, 7th
October 2019, 4th December 2019, 4th February 2020
Time: 9.30am-4.30pm
Trainer: Jackie Goundrey, WDT staff
Who should attend: All Services
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SAFEGUARDING ADULTS AND CHILDREN REFRESHER
This joint Adults and Children Safeguarding course is refresher training for staff
who have already undertaken an approved Safeguarding Awareness course.
Safeguarding refresher training is recommended at least every 3 years. The half
day event is appropriate for professionals and volunteers whose work brings them
into contact with potentially vulnerable people.
Learning Outcomes:-
• To refresh your knowledge regarding your role in safeguarding adults,
children and young people from harm, abuse and neglect
• Be aware of changes to safeguarding as a result of the Social Services and
Well-being (Wales) Act 2014
• To reflect on your learning and development since your last safeguarding
training.
Dates: 21st May 2019, 11th September 2019, 5th November 2019,
13th January 2020
Time: 9.30am-12.30pm
Trainer: Jackie Goundrey, WDT staff
Who should attend: All Services
52
SAFEGUARDING ADULTS LEVEL 3 ALL WALES POLICY & PROCEDURES
This course on the background to, and responsibilities within, the Wales Interim Policy & Procedures for the Protection of Vulnerable Adults from Abuse. It is for staff, carers and volunteers working with vulnerable adults, who have completed the All Wales Basic Safeguarding Awareness training. This level is also recommended for managers in smaller organisations who have contact with vulnerable adults. It is also appropriate for newly qualified social workers. Learning Outcomes:- Participants will have a better understanding of:
Become aware of definitions of Adult Safeguarding;
Be aware of policy and procedures regarding Adult Safeguarding;
Understand the significance of the Social Services & Well-being (Wales)
Bill;
Consider the differences between poor practice and abuse;
Know how to respond when abuse is discovered or suspected.
Date: 4th July 2019, 24th October 2019 Times: 9.30am – 12.30pm Trainer: Christopher Phillips, Adult Safeguarding Manager Who should attend: Adults Services Recommended for First Three Years in Practice
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SAFEGUARDING CHILDREN FOR PROFESSIONALS
This course is for qualified social workers, or qualified and experienced staff from
related professions with experience in safeguarding. It will enable them to refresh
their knowledge in recognizing and responding to concerns about child abuse,
and gain a greater understanding of current Safeguarding issues relating to
Children and Young People in the context of the Social Services and Well-being
(Wales) Act 2014 and Children Act 1989.
Learning Outcomes:
By the end of the course participants will have had the opportunity to:
Consider the changes brought about under the Social Services and Well-being (Wales) Act 2014 in regard to Safeguarding Children and Young People.
Gain a greater understanding of the action necessary in recognizing and responding to child abuse concerns.
Consider the role of the member of staff and their manager in responding to concerns about abuse.
Understand the impact of Grooming on Children and Young People in relation to Radicalization and Child Sexual Exploitation.
Date: 10th September 2019, 24th March 2020
Times: 9.30am – 1.00pm
Trainer: David Chamberlayne (Insight Social Care Training)
Who should attend: Staff from children’s services.
SCHIZOPHRENIA
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This workshop is for Mental Health Support Services, Community Social Workers, and staff in
adult social care teams who need an understanding and awareness of schizophrenia, its
management and recovery.
Learning Outcomes:
The participants will understand:
Definitions, symptoms and diagnoses,
Different types of schizophrenia, asking what is Paranoid, Hebephrenic, Catatonic,
Undifferentiated and Residual Schizophrenia?
Causes of schizophrenia, including possible factors and triggers, as well as treatment
and recovery prospects
In addition, they will understand:-
What self-care and management skills can be developed and supported?
What risks and complications can schizophrenia cause?
What are the issues for carers, relatives and friends?
Dates: Please see training directory for dates
Times: 9.30am – 12.30pm
Trainers: Mark Jones, Post Qualified Specialist Mental Health Social Worker &
Beverley Jones, BCUHB Substance Misuse Services
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SENSORY LOSS
Sensory loss is often a hidden issue, and people with hearing impairment may not recognise it themselves and it is often thought of as an inevitable part of ageing. We often forget that other senses can be affected as well. Issues such as lack of awareness and poor management from care providers can potentially be remedied with small, low cost solutions. This half day course has been designed to provide those who work in social care with an awareness of sensory loss, how it may affect people, and an appreciation of their support needs. Learning Outcomes:
Identify main causes of sensory loss, in regards hearing, sight, touch,
smell and taste
Explore demographic factors that influence the incidence of sensory
loss in the population
Describe how to recognise when an individual may be experiencing
sight and/or hearing loss, and know what actions that may be taken
Identify how living with sensory loss may affect people
Practice effective communication for individuals with sensory loss
Explore how the environment facilitates effective communication for
people with sensory loss.
Dates 19th June 2019, 15th January 2020. Times: 9.30 am – 12.30 pm Trainer: Linda Gill, Deafness Support Network Who should attend: All staff across Social Care workforce
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SEPSIS TRAINING Sepsis is a rare but serious complication of an infection. Without quick treatment, sepsis can lead to multiple organ failure and death. This course has been designed to provide those who work in social care settings with the underpinning knowledge necessary to recognise the symptoms of sepsis and the action to take. Learning outcomes: This half day course for direct care staff will increase knowledge and understanding regarding:
o Definitions of sepsis and other names it is known by (e.g. blood o poisoning , septicaemia) o Symptoms for both adults and children o Causes, diagnosis and progression of sepsis o People at risk o When to seek medical advice o Treatment and prognosis o Understanding septic shock.
Dates: 16th September 2019, 12th December 2019,
3rd March 2020. Times: 2 – 4.30 pm Trainer: BCUHB, Independent Sector Training Provider Who should attend: All Services
57
SUBSTANCE MISUSE
An overview of issues and introduction to services
This course explores issues of substance use and misuse amongst adults and the implications on family life and relationships. It covers different types of substance use, including alcohol, reasons why people use substances and the associated risks. It also addresses issues of parental/carer substance use. Interventions and responses to parental substance use will be considered in order to safeguard the child and address the substance misuse issues. It looks at screening, brief interventions, behaviour change, effective referrals and treatment. It also examines principles and core skills in the promotion of change in substance users, and how to ensure effective referrals to specialist services.
Learning Outcomes:-
You will gain greater understanding of:
An overview of Flintshire Substance Misuse Service
What is meant by substance abuse
A clearer understanding of substances, administration and the psychological and physical effects
Risks associated with substance use and harm reduction
How to respond to substance use in service users and carers
How to deliver screening, brief interventions and effective referrals to specialist services.
Date: 9th April 2019, 8th October 2019
Time: 1.30am-4.30pm
Trainer: Pamela Wilkinson, Substance Misuse Service
Who should attend: All Services
Recommended for First Three Years in Practice
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Suicide and Self Harm
This basic awareness course will provide an understanding of suicide and self-
harm and focuses on the skills needed to help a person at risk of suicide and/or
self-harm.
Learning Outcomes:
Participants will learn:
An understanding of self-injury and suicide and why it occurs
Warning signs that indicate someone may be self-harming
What to do when someone discloses their self-harming behaviour or
suicidal thoughts to you
The Do’s and Dont’s for teams and individuals working with people who
self-harm
What do to if someone is threatening to self-harm
How to approach the subject of self-injury or suicide with someone
Ways to help people build resilience to future stressful circumstances
Tips on finding the most helpful coping strategies
Practical ways to reduce your own anxiety when working in this area.
Dates: 8th July 2019, 16th October 2019, 5th February 2020 Time: 9.30am – 12.30pm Trainer: Carol Armstrong, WDT staff Who should attend: All Services
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TELECARE – THE DIFFERENCE TECHNOLOGY
CAN MAKE
The aim of this workshop is to give participants an understanding of how assistive technology can make a difference to people’s lives, giving them more independence, opportunities to access social and economic activities, stay at home and achieve their personal outcomes. The training will demonstrate how technology can support our new way of working under the Social Services and Wellbeing Act. This training course is aimed at all staff within social services, housing, the independent sector and voluntary organisations. Learning outcomes: From attending this half-day training course participants will:
Understand the role technology can play in supporting an individual to achieve their outcomes
Understand the range of technology available and how you can keep up to date with new developments
Be able to consider technology as part of the assessment and care and support planning process
Ensure consideration is given to the ethics of technology and the impact it can have on the individual and family
Be able to purchase 7 pieces of equipment directly, following a full assessment of the individual’s needs
Date: 29th May 2019 Times: 9.30 – 16.30 pm
Trainer: Wendy Hirst, Social Services – Telecare Officer Who should attend: Adult Services.
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Violence Against Women Domestic Abuse and Sexual Violence (VAWDASV)
This course offers participants an insight in violence against women, domestic abuse and sexual violence following the all Wales legislation. Learning Outcomes:
to promote understanding of VAWDASV,
to help to recognise it
be aware of where and how to access support
Dates: 9th April 2019, 16th April 2019, 24th April 2019, 14th May
2019, 15th May 2019, 16th May 2019, 22nd May 2019, 23rd May 2019, 4th June 2019 - further dates to be confirmed.
Times: 2 hour sessions – see specific dates for more detail. Trainer: Jackie Goundrey, WDT staff Who should attend: All Services.
61
WELFARE BENEFITS & UNIVERSAL CREDIT This workshop examines the new Universal Credit system, including who is eligible and how to claim. It explores how payments are made, alternative payment arrangements and the Housing Element. It also looks at claimant responsibilities; reporting a change in circumstances; escalation routes; and available digital & financial support. It will also provide an overview of the different types of “Legacy Benefits” outside Universal Credit, including eligibility, how to make a claim, payments and support available. There will be a demonstration of a budgeting calculator that allows citizens and support staff to complete a budgeting plan and helps them understand entitlements. Learning Outcomes:
Understand new Universal Credits system
Payments
Claimant responsibilities
Overview of different types of ‘Legacy Benefits’
Date: 1st May 2019 Times: 9.30am – 1.00pm Trainer: Katie Goodwin, Dept Work & Pensions, Jan Hlinomaz,
Welfare Reform Response Officer Who should attend: All staff
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WORKING WITH DIFFICULT, DANGEROUS AND EVASIVE FAMILIES
This course was originally developed for childcare social workers to provide a variety of tools and techniques for working with family members in challenging situations. It has since been extended to be of use to staff working in adult social care. It considers what constitutes dangerous, difficult and evasive families in order to develop strategies to manage challenging situations. Learning Outcomes: You will:-
Explore techniques of ‘reflection in action’ which allow skilled communication and which can defuse escalating hostile and challenging situations
Consider a positive model of communication.
Explores stress, burnout, resilience and support systems for practitioners.
Date: 1st April 2019 Times: 9.30am – 4.30pm Trainer: Reconstruct Who should attend: All staff