focus on innovation for customer centricity

Copyright CXO Advisor & SaaS-it Consult 2013

3 speeds of change or demand*

* Gartner Pace Layer Model

Supplier defines it. You install it.

standard


standard

You define it. You build it.

differentiation


standard

You define it. You build it.

differentiation

Users define it. Users try it.

innovation

standardyearly change

standard

differentiation

monthly change

yearly change

standard

differentiation

innovation

daily change

monthly change

yearly change


Maintenance

Innovation

Managed internally

Hardware

Middleware

Application

Business Process

Scope of Activities IT budget/Effort

≈

Hardware

Middleware

Application

Business Process


Innovation

IaaS&

HaaSVendor

Management

Vendor Management

Internally Managed

Maintenance

Current internal tech focus…

≈

… Future customer centric service focus


Maintenance

Innovation

Managed internally

Hardware

Middleware

Application

Business Process


≈

Hardware

Middleware

Application

Business Process


InnovationInternally Managed

IaaS&

HaaSVendor

Management

PaaS&

IaaS&

HaaS

Maintenance

Vendor Management

Maintenance

Vendor Management

≈




Maintenance

Innovation

Managed internally

Hardware

Middleware

Application

Business Process


≈

Hardware

Middleware

Application

Business Process


Innovation

Internally Managed

IaaS&

HaaS

Maintenance

Vendor Management


PaaS&

IaaS&

HaaS

Maintenance

Vendor Management

Internally Managed

SaaS&

PaaS&

IaaS&

HaaS

Maintenance

Vendor Management

≈




Maintenance

Innovation

Managed internally

Hardware

Middleware

Application

Business Process


≈

Hardware

Middleware

Application

Business Process


Innovation

Internally Managed

IaaS&

HaaS

Maintenance

Vendor Management


PaaS&

IaaS&

HaaS

Maintenance

Vendor Management

Innovation

Internally Managed

SaaS&

PaaS&

IaaS&

HaaS

Maintenance

Vendor Management

Innovation

BPaaS&

SaaS&

PaaS&

IaaS&

HaaS

Innovation

≈




IT budget/Effort

Maintenance

Vendor Management

Innovation

Current Innovation profile


IT budget/Effort

Maintenance

Vendor Management

Innovation

Future Innovation profile


Your current IT budget / effort?

Standard Vendor Management / Maintenance

Maintenance

Vendor Management

Innovation




DifferentiationBuild / Customise

Maintenance

Vendor Management

Innovation




InnovationIaaS / PaaS / BPaaS


Maintenance

Vendor Management

Innovation


The future of IT SpendBusiness will seek more cost-effective ways to provide IT services.

Growth will be driven by app development and application migration.

- Gartner

Seek to decrease time to market.

Seek to Increase agility.



The future IT budget / effort

Maintenance

Vendor Management

Innovation





Maintenance

Vendor Management

Innovation



InnovationIaaS / PaaS / BPaaS



Maintenance

Vendor Management

Innovation


What IT really does – Terry WhiteIT without fuss

76%

Improve business results

22%

Information leadership

2%

Technology delivery

IT without fuss

20%

Improve business results

60%

Information leadership

20%

What the CEO wants

Agile Business - IT Transformation


Change your innovation profileor at least plan to…

[email protected]

mailto:[email protected]


Contact us to optimise your : As a service integration and cloud sourcing Business Process as a Service

Procurement Contract Management

IT Costs and Value Measures and Benchmarks Business Agility through IT transformation IT Value and Benefits Realisation Transaction, Program and Board Advisory


Our team and panelKim Andersen

Kim is a senior business executive who worked as CIO and CTO with Tieto for the past 10 years. His strength lies in the ability to map business and technology needs from a strategic aspect. Implemented the entire Cloud Services Transformation strategy program for Tieto, a 17.000+ strong IT organization and largest Nordic SI.

Terry White

Terry’s strategic expertise in IT is recognized worldwide: “Terry White is one of the most original thinkers in IT to surface in recent years. He was one of the first IT gurus to identify the need for IT departments to radically transform themselves to accommodate the realities of the twenty-first century”. Professor of IT (UK)

Anders Trolle-Schultz

Anders has a long career in Sales, Marketing & Business Development. He has worked in various industries covering Telecom, IT distribution and sales, and Fast Moving Consumer Goods. Anders has a profound understanding of cross industry partnerships and how to leverage the strength of multiple industry players

Mika Jantunen

Mika is a visionary sales execution coach and business change facilitator. He has been working with IT Industry and business IT user companies for 15 years. His keen interest are to accelerate sales of his customers, to execute actionable market intelligence and to facilitate customer centric product and service development.

Gerhardt van Wyngaard

Gerhardt is a Chartered Accountant with extensive experience in IT Management & Finance. His passion is the development and implementation of financial and operational models in support of organisational strategy and strategy implementa-tion. He has worked in a number of industries including commercial banking, software development & contact centres.

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