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TRANSCRIPT
Sample Study of Room Service at
a Local Skilled Nursing Facility
April 28, 2016IE 69000 – Healthcare Delivery Systems
Purdue University
Department of Industrial Engineering
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Outline
Source:http://www.clipartpanda.com/clipart_images/nursing-facility-clipart-61654357
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Introduction
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IntroIntroduction
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Literature Review
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Literature Review
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Problem Statement
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Methods and Results
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Semi-Structured Interviews
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Functional Timeline of Room Service Processes, Lunch
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Functional Timeline of Room Service Processes, Lunch (cont’d)
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Questionnaire for Patients
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Fishbone Diagram of Overall Performance in Room Service Processes
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Discussion and Analysis
Source: http://blogs-images.forbes.com/tomgillis/files/2011/07/blog_doc_final.jpg
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Discussion and Analysis
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Conclusions
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Future Work
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Thank You!
Questions?