Footcare you can count on

What does the service provide?

It provides basic toenail cutting for people w ho are un-able to manage this themselves. This service is unsuit-

able for people, w ith certain health conditions such as diabetes or those on anti-coagulant medication

eg.Warfarin.

We also provide basic foot health advice and a foot massage

Who delivers this service? The service is provided by volunteers trained by the Bristol

Community Health Podiatry Department.

How much does it cost?

Initial treatment is £15 w hich includes nail kit.

Subsequent treatments are £10.

How can I access it?

Give us a call on 0117 929 7537 and speak to Lorraine Millard. She w ill ask you a few questions and

can then book you an appointment if appropriate.

Where and when? Monthly clinics are held on:

Access basic, affordable footcare with the help of our Toenail Cutting Service...

Mondays 10am – 1pm, Stockwood Medical Centre,

Hollway Road, Bristol

Tuesdays 2pm – 4pm Age UK Bristol

38 Victoria Street, Bristol

Thursdays 10am – 12.30pm Waverly Gardens, Withywood, Bristol

Telephone Befriending Coordinator needed

Age UK Bristol is seeking a reliable volunteer w ith good communication and organisation skills to coordinate our Telephone Befriending Project. This is an exciting role that w ill make a huge difference to the lives of isolated

older people in Bristol. We offer full induction training and other training necessary to fulf illing this role. The service operates betw een 9.30am and 2pm every Tuesday at the Withyw ood Day Centre. For more information on this

role or any other volunteering opportunit ies, please contact Ruth Richardson on 0117 929 7537 or by e-mailing

ruthrichardson@ageukbristol.org.uk

Winter 2011

Mark Baker, a Bristol based project development

consultant, has been appointed Chief Executive of

Age UK Bristol. Mark took up

his post on the 17th October and the trustees are

confident that he w ill make a

substantial contribution to the Charity’s w ork to improve

the lives of older people in

Bristol.

Mark has many years experience working w ith the NHS, local authorities and voluntary sector

organisations. Betw een 1997 and 2004 he managed the development of the Know le West

Health Park, taking it from a burnt out derelict site

to a beacon health and regeneration project. Since then he has w orked as an independent project

development consultant, developing services and

programmes, writing business plans, leading organisational development and carrying out

evaluation. He has alw ays worked to ensure the

involvement of local communit ies in the design, planning and delivery of services. Within NHS

organisations he has developed systems and

processes to embed patient experience at the heart of the quality framew ork and has w orked w ith

teams to improve services through

innovation and entrepreneurship. He

has also delivered

service improvement for particular equality

communities. In 2008

his w ork w ith Bristol Race Equality Health Partnership: the Black & Minority Ethnic Customer Service Project, w on an

NHS Alliance Acorn Award. His clients have included NHS

Bristol, NHS South West Essex Community Services, NHS Leicester County and Rutland, The Evaluation Trust,

LinkAge, Know le West Health Association, Hartclif fe and

Withyw ood Community Partnership and Wellspring Healthy Living Centre. He is presently the chair of the board of

trustees for Know le West Media Centre.

Mark, originally from Australia, moved to Bristol in 1990

with his partner and tw o children, Fred (16) w ho is still in

school and Julia (24) w ho is a jazz singer. He now lives in Hotw ells. He enjoys tennis, cycling and w orking on his

allotment.

Andrew Young, Chair of trustees at Age UK Bristol, says, “Mark w ill be an asset for our organisation and under his

guidance and w ith his energy and enthusiasm, Age UK

Bristol can only forge ahead and continue providing its vital services to the older community in Bristol."

Inside Age UK Bristol Appoint New Chief Executive

• New Memory Cafes

• Black History Month—an inspiring story

• Launch of our new

website

• Keeping warm in winter and more...

…………………………………………………….The Withyw ood Memory Café is the f irst to open, launching on the f irst of November at the Withyw ood Centre. The café w ill then take place on

the f irst Tuesday of every month, 10am-12pm. The Memory Café in St Werburghs Community Centre is due to launch on the 10th November

and w ill take place on the second Thursday of every month from 2pm –

4pm. The Alzheimer's Society are also organising a third café in Henleaze Bradley Hall from 7pm-9pm on the third Friday of every month.

The f irst session for this café will be the 18th November.

Memory Cafes provide people w ith dementia and their carers the

opportunity to meet others in a similar situation, in a relaxed, friendly and

informal setting. Those w ho attend can discuss issues; share information and gain support from peers and visiting professionals. Guest speakers

will be invited to deliver short presentations on topics of interest. The

cafe has been tailored for people w ith dementia and their carers. This service is a sharing experience and can empow er people living w ith

dementia to make informed choices.

Nic Lewis, Business Development Manager at Age UK Bristol, says,

‘We are excited to be w orking in collaboration w ith The Alzheimer’s

Society on such a w orth while project. The Memory Cafés w ill be safe, fun and supportive and w e urge anyone who is interested in attending

to get in touch.’

The Memory Cafes are free to attend. If you are interested in joining one of the Memory Cafes or would like to find out more please contact Jonathan Stockwell on 0117 9610693 or e-mail:

Jonthan.Stockwell@alzheimers.org.uk

People living with dementia and their carers can now benefit from a new service being launched

in Bristol. Age UK Bristol is working in partnership with The Alzheimer's Society to launch two

monthly Memory Cafes in Withywood and St Werburghs. The Cafes are based in the heart of the

community and are designed to help people live well with dementia.

Safe, Fun, Supportive

Age UK Bristol & The Alzheimer's Society launch two new Memory Cafes...

Some other local dementia services

Milestones Outreach Dementia Service What do you do when the

onset of memory problems

makes it increasingly difficult to carry on at home?

Many people assume their only option is moving to a nursing home, and facing the heartache of leaving

their house and family behind. But this is not alw ays necessary. Indeed, using a service that offers nursing

in your ow n home can be beneficial for your health as

well as your wellbeing.

Living in a familiar environment w ithout change can

be reassuring for us all. But for a person w ith dementia it can make all the difference to their quality

of life. According to The Alzheimer's Society: “Many

people w ith dementia are happier if they can live in their ow n home for as long as possible. Living in

familiar surroundings and maintaining routines can

be reassuring and w ith the right support can often help the person maintain their independence for a

longer period of time.”

And there are specialist services that can help people

with dementia to remain at home for as long as possible, such as the Milestones Outreach Dementia

Service (MODS), run by south w est charity

Milestones Trust. Staff visit the individual’s home and help w ith everything from personal care to memory

stimulus.

MODS Manager Maggie Cooper explains: “Usually

people prefer to stay at home and like to be

independent; relatives also like it if the person can stay at home.”

The MODS service takes a personalised approach. Staff assist a person to do all of the things they enjoy,

whether it is going to the pub for a meal, visiting the

library or going for a w alk, allow ing them to retain their hobbies and interests and to enjoy a better

quality of everyday life.

MODS is based at the Bristol Dementia Care Centre,

where a w ide range of specialist dementia care services are brought together. Along w ith the MODS

Service, there is a Dementia Day Care Centre and a specialist Residential Dementia Care home,

Humphry Repton House. This arrangement provides

a reassuring continuity as dementia advances.

To enquire about the MODS service call 0117

9581510 or email mods@milestonestrust.org.uk

Forget

Me Not

Book

Forget Me Not Book is a wonderful innovation that allows family and friends to collect great stories, anecdotes and photographs about their lives in an online memory book.

Being online means anyone

can contribute at any time

wherever they live, even abroad. It allows the past to

be brought into the present and can be shared and

enjoyed by all generations.

Content can be printed into lovely books for those

less comfortable w ith computers or stored indefinitely on the site. It's a great w ay for families

to collaborate on something that w ill be there for

them all.

For more information, call 01225 891778 or visit:

www.forgetmenotbook.com

1 Stay moving Keeping active generates heat and helps to keep you

warm. It ’s good for general f itness and w ellbeing too.

So w hen you’re indoors, try not to sit still for more than an hour. Get up and w alk around, make yourself

a w arm drink, and spread any chores throughout the day. Chair-based exercises and simply moving your

arms and legs and w iggling your toes are helpful if

walking is diff icult.

2 Eat well

Hot meals and drinks help keep you w arm, so eat at

least one hot meal and have hot drinks during the day. Include a good range of foods in your diet and

aim for f ive portions of fruit and vegetables each day

so that you’re getting plenty of nutrients and vitamins. Remember that frozen vegetables are as good as

fresh. Having a hot drink before bed and keeping a

hot drink in a f lask by the bed are good ideas too.

3 Have a flu jab

If you’re over 65 be sure to have a seasonal f lu jab. Seasonal f lu viruses are alw ays changing, so you

need to have a jab every year, using the latest

vaccine. Flu is not only unpleasant but it can develop into pneumonia, w hich can be serious. A f lu jab is

also recommended if you’re under 65 w ith a condition such as diabetes, a chronic heart, lung, kidney or

liver problem, have Parkinson’s or have had a stroke.

4 Keep your home warm

Most of us spend a lot of time indoors in w inter, so it’s

important that you are comfortable and safe. One tip is to close the curtains and f it thermal linings if you can. This

will help to keep the heat in.

For more helpful tips and advice for staying warm and healthy this winter, download the Age UK guide

from their website: www.ageuk.org.uk

Keep warm this winter

Winter isn’t everyone’s favourite season and there’s no doubt that the cold weather can be a worry for those of us in later life. But with a little preparation, and by following some simple suggestions, we can help ourselves to stay healthy, safe and as comfortable as possible this winter.

Little Hats, Big Difference Local woman knits a collection of miniature hats to help Age UK’s Big Knit

National Charity Age UK and Innocent teamed up again this year to bring you the eighth annual Big Knit.

For the Big Knit, Age UK and Innocent asked knitters of all ages to get creative and come up w ith their ow n

designs for mini-w oolly hats. Once knitted and sent to them, these tiny masterpieces are placed on top of

Innocent smoothie bott les, w hich are then sold in

stores across the UK.

For each hat knitted, innocent donates money to Age

UK to make w inter w armer for older people across the

country. Thousands got out their knitting needles to

support the Big Knit and help Age UK hit their target of 650,000 little w oolly hats, w hich w ill raise £162,500 for

Age UK.

Bristol based Monica got in contact w ith us to show us

the hats she had knitted for the Big Knit—aren’t they

wonderful!

If you have any queries, please email:

bigknit@ageuk.org.uk or call Age UK on: 0800 169 6565

Randall Smith and co-authors, Julia Johnson and Sheena Rolph, received the inaugural Peter

Townsend Policy Press Prize for Residential Care Transformed: Revisiting ‘The Last Refuge’ at a

ceremony at the British Academy in London on

6th October.

The aw ard was established by the British Academy

and Policy Press in honour of distinguished sociologist and social policy specialist, Professor Peter Tow nsend

FBA, w ho died in 2009.

The British Academy judging panel said of the book,

‘This study gives us a unique insight into the changing

nature of institutional care over half a century. It is methodologically innovative, using older volunteers to

Age UK Bristol Trustee wins award help in the research, but it is reflective and self critical about the limits of its approach – a model for students in

the subject. It is beautifully w ritten w ith moving accounts of the quality of the last years of individuals’ lives. It

could not be more relevant to policy in an ageing

society.’

Age UK Bristol extend our congratulations to Randall

and his colleagues.

Randall Smith,

receiv ing the award from Baroness

Corston

Princess Campbell, 71, is a w ell know n and w ell respected community activist in Bristol. Originally from Jamaica, Princess

came to the UK in the 1950’s after hearing pleas on the radio to “come to England because the mother land needs you!”

Princess worked successfully for a year at Wills Tobacco Factory and w as bit of a novelty too – as colleagues heard a princess was

coming to w ork w ith them! Pr incess then w ent on to become a

nurse after training at Manor Park Hospital. On completing her nursing training Pr incess w anted to enhance her career and

specialised in psychiatry.

Princess and another nurse noticed that black nurses w ere not

coming through the system and put this to the principle tutor w ho

said w hite nurses would not w ork under a black w ard sister. Recognising her need to have to be in a better position to challenge institut ional racism, Princess applied for a promotion to be a w ard sister after completing

management courses. A white nurse, less qualif ied and not registered w ith the General Nursing Council was

offered the post. This w as reported to the nursing off ice. The matron apologised for the inappropriate appointment and promised Princess the next available sister’s post.

Tw o years later, Princess became the f irst black w ard sister in Bristol, setting very high standards of nursing care until her retirement in the 1990’s. Princess challenged, and successfully so, the

lack of equality and respect for black nurses in the system at the time.

Housing w as also an issue for

new migrants at this time. Often w hen someone from

the Car ibbean had a house,

everyone tried to rent a room there, sharing all

facilities including a

television if there w as one. Princess moved

around a lot – Brighton

Street to Beggersw ell Close and on to buying a

home in St Pauls. After

her experiences in housing, Princess got

involved in setting up the ‘United Housing Association’

which was led by Paster

Edmonds. This w as a response to black people being denied housing.

United Housing Association built affordable

housing at affordable prices. They then became concerned about nursing homes for older people and built

a multicultural sheltered housing home, Mary Seacole

Court, named after the pioneering Jamaican nurse w ho went to care for British troops during the Crimean War.

More overleafE.

A women to celebrate!

As part of Black History Month, Age UK Bristol’s BME Development Worker, Charles Waithe, finds out about the extraordinary life of local woman Princess Campbell...

“Value yourself and let no one crush you. When you come up against challenges and adversity, don’t run away; stay and fight if you want to change things. Education is a most powerful tool and it opens doors.”

Princess Campbell

A well know n and respected activist, Princess is a management committee member of the Bristol Older

Peoples Forum. Through this, she f ights for the well–being and quality of life of older people, providing a

forum, a netw ork and voice for Bristol’s older people

to put their view s directly to the public author ities. Bristol Older Peoples Forum has 2500-3000

members. The forum has achieved a great deal for

the over sixties and campaigns on all sorts of issues important to local older people.

Princess received the One Person Can Make a Difference Award in 2006 and w ent to Dow ning

Street in January 2007 to attend a special reception to commemorate the abolit ion of the Transatlantic

Slave Trade. She also received an International

Women’s Day aw ard in February 2007 and w as invited to meet the Queen at Buckingham Palace in

July 2007. Age UK Bristol think that Pr incess’ story is

an inspirational one and one that should be shared across the city.

Source: Princess Campbell, Autobiography, Black Bristolians 2:3

Age UK Bristol launch new website

On the 28th of October, Age UK

Bristol launched its brand new website. We have been w orking w ith Age UK designers to

create a site that is fresh, engaging and

informative for local people.

The w ebsite w ill be updated regularly w ith local

new s stories and features from Age UK Bristol, as well as displaying the most up to date information

about our organisation and services.

Those interested can also read about the many

ways in w hich you can support our Charity and

contribute to the w ork we do for older people in Bristol. This could be anything from making a one

off donation, using our products, fundraising, volunteering or leaving us a legacy.

There is also a link on the w ebsite to our social netw orking sites, Tw itter, Flickr and You Tube,

where supporters can see photos and video, as

well as keeping up to date on our ‘hot off the press’ news!

Please go and take a look at:

www.ageukbristol.org.uk and let us know your thoughts.

How did you hear about Age UK Bristol? My sister in law , she told me about Lorraine, she said

they are lovely lovely people at Age UK Bristol. This

was on the weekend and I w ent straight dow n on the Monday morning! (Laughs).

Did you find it easy to get to our offices? I jumped on the bus, because w e have free

travel and it didn’t cost a thing!

How was your welcome when you arrived at the office? It w as a refreshing experience. I

walked through the door and a lady on reception made me feel

at ease and told me that Lorraine

in the Trading Office could see me straight aw ay.

Were our staff helpful? Very very helpful. So polite, so kind.

They explained everything slow ly,

clearly...they just did everything absolutely perfectly; there was nothing I had to ask again

because Lorraine explained it. Wonderful. Plus the

fact that I got tea and biscuits, now where else w ould you go and get that? (Laughs).

Would you recommend that others come in to our offices? Oh crikey yes! (laughs) I have recommended a

couple of people already w ith different things if they crop up. We w ere dow n at the remembrance

yesterday at the Cenotaph and I told a chappy about

it. Only too pleased to refer people dow n to you because you gave me peace of mind and in this day

in age that is hard to come by.

If you had to describe your visit in 3 words –what would they be? Absolutely fantastic and...wonderful! (Laughs) I hope

that’s the right order. I said “Lorraine, there’s an advert on television isn’t there, w here a guy goes

through tow n singing,” I said “I’m going past your

window singing” and I did! I w as waving my hat and they w ere both stood at the w indow laughing. It w as

lovely honestly, really really good.

For more information on our large range of Trading products, please call us on: 0117 928 1555, pop into our offices in Victoria Street (address on the back page of this newsletter) or visit our website at: www.ageukbristol.org.uk.

“There was nothing I had to ask again because Lorraine explained it.”

Trading comes up trumps!

Graham James, 72, lives in Knowle and has lived in Bristol all his life. Recently, Mr James came into our offices in Victoria Street to visit Michele and Lorraine in our Trading department. This was his experience...

Age UK Bristol has a vetted tradesperson list to give local older people added peace of mind. Here are just some of those on our list. For the full list of those in your area, please contact our Information and Advice team on 0117 922 5353.

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