FP SHOP RENEWAL

FP Shop Renewal request is applied by the citizen through the Meeseva center. This request can be accessed by the RDO and processed. The processing steps and screens are provided below.

Procedure for Processing the Request♦ Select “FP Shop Renewal Requests” from Application Processing,

Note: - RDO Can also Process the application through Dash Board by Click on the service count link.

♦ After selecting the “FP Shop Renewal

FP SHOP RENEWAL –USER MANUAL

request is applied by the citizen through the Meeseva center. This request can be accessed by the RDO and processed. The processing steps and screens are provided below.

the Request: Requests” from Application Processing, like shown in the below screen.

RDO Can also Process the application through Dash Board by Click on the service count link.

FP Shop Renewal Requests” in Application Processing, the below screen will be displayed

request is applied by the citizen through the Meeseva center. This request can be accessed by the RDO and processed. The processing steps and screens are provided below.

like shown in the below screen.

RDO Can also Process the application through Dash Board by Click on the service count link.

elow screen will be displayed

♦ From above screen select from date & to date by using calendar controls

Note: - Here to date must be prior to Current date.

♦ Select “Request Status (either All/Not Viewed/Open etc...)” from

below screen.

NOTE: - Here, At First the Request is in “Not Viewed” Status

♦ After selecting “Request Status” from Request Status dropdown list, click on “Get Details” button

the below screen.

♦ After clicking on “Get Details” button,

From above screen select from date & to date by using calendar controls .Like shown in the below screen.

Here to date must be prior to Current date.

Select “Request Status (either All/Not Viewed/Open etc...)” from request status drop down list

Here, At First the Request is in “Not Viewed” Status

After selecting “Request Status” from Request Status dropdown list, click on “Get Details” button

After clicking on “Get Details” button, below screen will be displayed.

.Like shown in the below screen.

request status drop down list. Like shown in the

After selecting “Request Status” from Request Status dropdown list, click on “Get Details” button like shown in

♦ After getting requests, select the Request which has to be processed. Like shown in the below screen.

♦ After clicking on selected request, the below screen will be display

After getting requests, select the Request which has to be processed. Like shown in the below screen.

After clicking on selected request, the below screen will be displayed.

After getting requests, select the Request which has to be processed. Like shown in the below screen.

Note: - Now the request is in Open status.

♦ Here, RDO downloads all the attached documents

screen.

Now the request is in Open status.

downloads all the attached documents and Note File by clicking on links. Like shown in the below

by clicking on links. Like shown in the below

♦ After downloading all documents, RDO

shown in the below Screen.

Note: - Here Remarks are mentioned in Note File

After downloading all documents, RDO conduct field Level enquiry. After enquiry RDO upload

Here Remarks are mentioned in Note File. Note File Generated with File No.

field Level enquiry. After enquiry RDO upload Note File Like

♦ Now RDO enter his/her Remarks and

in the below screen.

Note: - Based on RDO action (either Accept/Reject), status (either Approved/Rejected) is generated.

enter his/her Remarks and take action (either Accept/Reject) based on field level enquiry

action (either Accept/Reject), status (either Approved/Rejected) is generated.

field level enquiry. Like shown

action (either Accept/Reject), status (either Approved/Rejected) is generated.

♦ If RDO wants to accept the request by selecting the “Accept” Radio button. Like shown in the below screen.

wants to accept the request by selecting the “Accept” Radio button. Like shown in the below screen.

wants to accept the request by selecting the “Accept” Radio button. Like shown in the below screen.

♦ After selecting the Radio button (“Accept”),

After selecting the Radio button (“Accept”), RDO clicks on “Sign” button. Like shown in the below screen.

on “Sign” button. Like shown in the below screen.

♦ After clicking on “Sign” button, Preview

below screen.

Preview window will be displayed with all necessary details

window will be displayed with all necessary details. Like shown in the

♦ Now RDO clicking on OK button. Like shown in the below screen

♦ After clicking on “OK” button, digital certificate pop is generated

♦ Now select the digital certificate and click on “OK” Button, Like shown in the below screen.

♦ After clicking on “OK” button, private exchange key popup will generate.

♦ Now clicking on “OK” button. Like shown in t

Like shown in the below screen.

” button, digital certificate pop is generated. Like shown in the below screen

Now select the digital certificate and click on “OK” Button, Like shown in the below screen.

After clicking on “OK” button, private exchange key popup will generate. Like shown in the below screen.

Like shown in the below screen.

screen.

Like shown in the below screen.

♦ After clicking on “OK” button FP Shop Renewal Certificate

FP Shop Renewal Certificate will be displayed. Like shown in the below screen.. Like shown in the below screen.

Note: - Now the Request is in Approved status.Note: - After RDO Approved/Rejected, Customer Received Message. Like you are Request is Approved/ Rejected.

♦ Once the request is approved by RDO tfrom franchisee to the citizen’s address i

♦ If Delivery Type Is Manual, then citizen collect the applied for the Certificate.

Now the Request is in Approved status. After RDO Approved/Rejected, Customer Received Message. Like you are Request is Approved/ Rejected.

Once the request is approved by RDO then, FP Shop Renewal Certificate will be dispatched through courier from franchisee to the citizen’s address if Delivery Type is Speed Post Local/Non Local.

If Delivery Type Is Manual, then citizen collect the FP Shop Renewal Certificate from franchisee where he/she

After RDO Approved/Rejected, Customer Received Message. Like you are Request is Approved/ Rejected.

be dispatched through courier

from franchisee where he/she