framing interoperability in europe (eif and isa²) · pdf file7th international edemocracy...
TRANSCRIPT
7th International eDemocracy Conference Athens – 14 December 2017
Pedro das Neves Moreira
Digital Policy Officer
Directorate General for Informatics – Interoperability
European Commission
Framing Interoperability in Europe (EIF and ISA²)
Source: The Internet Society - Democracy and Network Interconnectivity
Democracy and Network Interconnectivity
Back in 1995
Source: National Centre for Public Administration and Local Government (EKDDA)
In 2015
100 75 50 25 0 25 50 75 100
Austria
Belgium
Croatia
Denmak
Estonia
Finland
France
Ireland
Italy
Malta
Portugal
Spain
Digital Public Services & Interoperability Self Reinforcing
Alignment EU-National Interop.* Digital Public Services Score**
Source: * National Interop. Framework Observatory - 2016
** Digital Economy and Society Index - 2016
EU CITIZENS in another Member State
Workers 7.1 million (2013)
Residents 18.5 million (2014)
eConsumers 20% of online shoppers (2015)
Citizens & businesses on the move, Cross-border on the rise!
SMEs active in another Member State
Exporters 5.5 million (2010)
Investors 0,5 million (2010)
EU CITIZENS in another Member State
Workers 7.1 million (2013)
Residents 18.5 million (2014)
eConsumers 20% of online shoppers (2015)
Citizens & businesses on the move, Cross-border on the rise!
SMEs active in another Member State
Exporters 5.5 million (2010)
Investors 0,5 million (2010)
Estimated demand for cross-border Online Services
> 2 million/p.a.
European Digital Ministers Tallinn Declaration on eGovernment – 6.10.17
European Digital Ministers Tallinn Declaration on eGovernment – 6.10.17
Full adoption of the principles of the EU eGovernment Action Plan including the interoperability by default;
National interoperability frameworks based on the European Interoperability Framework (EIF), and adhere
to EIF for cross-border digital public services.
EU Institutions and Member States
to implement
Annex 1: Interoperability Action Plan (5 focus areas, 22 actions)
Annex 2: The European Interoperability Framework
Communication, COM(2017) 134, 23 Mar 2017
"European Interoperability Framework – Implementation Strategy"
2017 – Updated EIF
(mainly) supported by ISA²
Alignment with policy development
Alignment with emerging trends
More focus on EIF implementation
• Digital Single Market (EIF revision in the Roadmap)
• Revised Directive on Public Sector Information
• eIDAS Regulation • e-Government Action Plan
2016-2020
• Interoperability governance
• Integrated service delivery • Data/Information
management • European Interoperability
Reference Architecture • Security & privacy
• More concrete recommendations
• Point to specific solutions that can facilitate implementation
• Interoperability Action Plan
EIF 2017 add-ons
11
EIF 2017 – structure
EIF 2017 – Principles & Recommendations example
Underlying Principle 2: Openness
Use specs such as
DCAT-AP (or extensions i.e. GeoDCAT-
AP), Core Public Services Vocabulary,
public services and interoperable
solutions
EIF 2017 – Conceptual model & Recommendations example
Analytical Capabilities
• Users can find best practices.
• View NIFO and eGovernment factsheets.
• Find and share their own news and events items.
End-users
• EU public administrations.
• National experts and policy officers.
• European Commission.
• ICT industry.
Scope • 28 EU Member States and EFTA
countries for NIF
• eGovernment factsheets for 28 EU Member States, EFTA countries, Turkey, FYROM as well as for the EC
Main Outputs
• Yearly updates to the Analytical Model;
• Annual report on the State of Play on Interoperability in Europe.
Data Sources
• NIFs are updated by the responsible national authorities.
• NIFO and eGovernment factsheets -data supplied by the national contact points.
Monitoring Interoperabilty in the EU
National Interoperability Framework Observatory - NIFO
Interoperability and EIF (previous version) Greece
EU Landscape
ISA/ISA² programmes
Support by
• Online Self-assessment – Measure Interoperability Maturity of their Digital Public Services (based on EIF 2017)
• Already used for 17 Trans European Systems e.g. (ePRIOR, Support for pre and post award phase of Public Procurement; IMI, International Market Information system; ECRIS, European Criminal Records Information System…)
Interoperability Maturity Model (IMM)
EU Survey
A tool for creating, managing and analysing online surveys and public consultations
When is this solution for you? You would like to create and conduct multilingual online surveys or consultations with easy analysis of results.
Key facts and figures: In 2016, more than 5,400 surveys were created with the tool, resulting in more than 1.7 million contributions. EUSurvey is available in 23 EU languages.
• The EIF can give guidance to design your public digital services
• ISA² tools can help adhere to the EIF and can provide concrete solutions – Share & Reuse
• EC continues supporting & monitoring the EIF (New monitoring mechanism is being built);
• Ongoing reflection around 'digital public administrations' support into the post 2020 MFF
26
Take Aways
27
More about the EIF: https://ec.europa.eu/isa2/eif More about the ISA² solutions: https://ec.europa.eu/isa2/solutions_en
eIDAS implementation in Europe & InteroperabilIty BBs in Greece : eID & eDelivery Antonis Stasis Ministry of Administrative Reconstruction
Andriana Prentza, Jerry Dimitriou University of
Piraeus, Dept. of Digital Systems e-Democracy 2017
Workshop II : Interoperability Framework in Public Administrations
14/12/2017
Content
• eIDAS regulation type of actions
• eIDAS eID CEF support
• eIDAS e-Delivery CEF Support
• The Architecture of Once Only Principle
• Conclusions
29
IDAS regulation (910/2014) Commission Implementing Decisions (1)
• eIDAS regulation: ensures that people and businesses can use their own national electronic identification schemes to access public services in other EU countries.
• EU 2015/296 of 24 February 2015 on procedural arrangements for MS cooperation on eID (PSC),
• EU 2015/1501 of 8 September 2015 on the interoperability framework (eIDAS Node),
• EU 2015/1502 of 8 September 2015 on setting out minimum technical specifications and procedures for assurance levels for electronic identification means (Low, Substantial, High),
• EU 2015/1984 of 3 November 2015 defining the circumstances, formats and procedures of notification
30
eIDAS regulation as interoperability for eID
• Legal: Regulation 910/2014 and Commission implementing decisions
• Organizational: Points of Single Contact – Co-operation network – Expert groups
• Semantics: Mandatory and optional attributes
• Technical: Sample implementation of eIDAS node
31
eIDAS regulation types of actions for eID implementation
• (Pre)-Notification – peer review of national eID schemes
– Germany, Italy (enrolment, Lifecycle of eID means, Management)
• Implementation of eIDAS nodes
– Under development (21/28 MS)
– Planned (7/28 MS)
– Validation tests (10/28) completed – 1 on going, 7 planned)
• CEF funded 27 projects (2014-2015-2016)
– e.g connecting services
32
eIDAS regulation types of actions for e-delivery implementation
• Commission implementing decisions: on going
• Sample implementation by EC
• Service providers – Static connectivity tests i.e. Access Point – Access Point
– Dynamic connectivity tests using Service Metadata Publisher (SMP)
• Software vendors – Conformance tests
• AP AS4: 14
• AP AS2 : 5
• SMP:2
33
Once Only Principle
34
BUSINESS REGISTRIES AS DATA PROVIDERS
GENERAL-PURPOSE DATA SOURCES
DOMAIN-SPECIFIC DATA PROVIDERS /AGGREGATORS
BUSINESS REGISTRIES AS DATA CONSUMERS
BRIS, Other (Insolvency, EBR etc.)
DOMAIN-SPECIFIC DATA CONSUMERS
DOMAIN FEDERATION (Maritime,
eProc, etc)
National
OOP Layer
National
OOP Layer
TOOP Federation
Any eService As
Data Consume
r
of Federations
National Data Aggregators
National Data Aggregators
e-Delivery and Once Only
35 35
DATA CONSUMER DATA PROVIDER TOOP
Identify EO
Determine Data Requirements
Data
Provider
Capability
Prepare Data Request
Pro
cess Data Requ
est
Prep
are Data R
espon
se
Process Data Response
Translate Data
Translate Data
Obtain Consent
Map Semantics
Discover
Publish
Data
Reques
t
Send
Rec
eive
Data
Response
Receive
Send
TOOP e-Delivery Architecture Submission of Data Request Cross Border
36
CEF BDXL
Conn- ector
CEF e-Delivery
AP
Conn- ector
DC
DC
Conn- ector
CEF e-Delivery
AP
DC DC
Conn- ector
CEF e-Delivery
AP
Conn- ector
DP
DP
Conn- ector
CEF e-Delivery
AP
DP
DP
MS SMP
Securit
y Integrity Reliability
CEF AS4
Protocol
Nat
ion
al
OO
P L
aye
r
DP
DP
MS SMP
MS SMP
MS SMP
DP
1. DC Data Request
3. Send Data Request 4. Receive Data
Request
5. Parse and root DC Data Request
6. Process DC Data Request
TOOP e-Delivery Architecture Submission of Data Response Cross Border
37
CEF BDXL
Conn- ector
CEF e-Delivery
AP
Conn- ector
DC
DC
Conn- ector
CEF e-Delivery
AP
DC DC
Conn- ector
CEF e-Delivery
AP
Conn- ector
DP
DP
Conn- ector
CEF e-Delivery
AP
DP
DP
MS SMP
Securit
y Integrity Reliability
CEF AS4
Protocol
Nat
ion
al
OO
P L
aye
r
DP
DP
MS SMP
MS SMP
MS SMP
DP
12. Process and root DP Data Response
11. Receiver Data Response
10. Send Data Response
8. Transform and Submit DC Data Response
7. Create Data Response
Conclusions • Interoperability promotes:
– reuse of processes e.g. enrolment in eID
– reuse of data e.g. attributes for eID, data for Once Only Principle
• Interoperability facilitates:
– Common investments e.g. CEF Sample implementations for eID and e-delivery
– The Creation of common test beds to validate the conformance with standards
– The exchange of experience in cross domain and cross border issues preparing generic Architecture and Solutions
38
Educating Public Administration on Interoperability
Interoperability Maturity Model (IMM)
Anastasia Papastilianou
Research and Studies Officer
39
WHO WE ARE
40
NCPALG - EKDDA is the national strategic public law entity,
responsible for the training & consulting of the Hellenic Public
Administration and Local Government
EKDDA
Institute Of Training -
INEP
National School for Public
Administration and Local
Government-ESDDA
Documentation and Innovations
Unit-
MOTEK
41
Institute of Training Educational Sectors
42
INEP
ICT
&
Digital Services Administrativ
e Reform & Decentralizati
on
Sustainable Development
Social Policy Initial Training
Effectiveness &
Transparency in the Public
Administration
Finance & Fiscal Policy
Scope
The scope of this particular field is to help Public Administration in digital transformation Aim
Particular aims involve the Promotion of : • Standards and Methodologies • New Information and
Communication Technologies and Tools
• Networks and ICT Infrastructure • Open Data, Services and Software • Special Administrative Information
Systems, etc.
ICT Educational Sector
44
Κατηγορίες
Δράσεων:
Ημερίδες
Ενημέρωσης -
Ευαισθητοποίησης
Εκπαίδευση /
Επιμόρφωση
Υποστήριξη
Διαμόρφωσης ή
και Εφαρμογής
Δημόσιων
Πολιτικών –Action
Plan
Εργαστήρια
Επίλυσης
Προβλημάτων
Problem Solving
Εκθέσεις Πολιτικής
εργαστηρίων
Διαβούλευσης
On average we train about 30.000 people which translates to approximately fourteen hundred different programs. Six thousand of those trainees focused on ICT and about a quarter of the programs being only ICT.
Basic Educating Indicators of INEP
On Average:
30.000 trainees per year, 6.000 trainees per year on
ICT
1.400 training programs, 340 training programs on
ICT
INEP Statistics
Training Schedule 2017
45
http://www.ekdd.gr/ekdda/index.php/gr/2012-09-06-11-30-13/2014-10-22-09-58-44
46
Γιατί;
• Problem: The Interoperability is a
real problem in Greek Public Administration and in the EU. How well is a Public Service able
to interact with other organisations through the exchange of information and reuse of services?
How can we measure it? “If you can’t measure you can’t solve it…”
• Priority: The Interoperability is
within the EC priorities
Why IMM ?
What is the evaluation target?
47
Γιατί;
Example
48
Γιατί; Σε συνεργασία με EE- ISA
Assessment Approach
49
Γιατί;
Assessment Approach
50
Γιατί;
Assessment Approach
51
Γιατί;
Assessment Approach
52
Γιατί;
ΙΜΜ Scoring System
53
Γιατί;
54
Γιατί;
In order to help solve the problem, EKDDA has cooperated with ISA to create systematic actions to promote Interoperability In EKDDA we call them the four Ds : • Design the actions: a set of
different training programs and workshops
• Development of curriculum and material
• Delivery of Programs • Dissemination of actions
EKDDA Training Approach
Material : • OER Repository of INEP
Title: Αξιολόγηση Διαλειτουργικότητας
Ηλεκτρονικών Υπηρεσιών -Interoperability Maturity Model -IMM
http://resources.ekdd.gr/gnosis/index.php • Slidewiki
https://stable.slidewiki.org/deck/10958-1
Phases and Thematic Areas
56
Κατηγορίες
Δράσεων:
Ημερίδες
Ενημέρωσης -
Ευαισθητοποίησης
Εκπαίδευση /
Επιμόρφωση
Υποστήριξη
Διαμόρφωσης ή
και Εφαρμογής
Δημόσιων
Πολιτικών –Action
Plan
Εργαστήρια
Επίλυσης
Προβλημάτων
Problem Solving
Εκθέσεις Πολιτικής
εργαστηρίων
Διαβούλευσης
1st Phase : Basic Concept (Two days face to face)
Main interoperability issues and concepts Basic Interoperable Public e-Services Introduction to the Interoperability Maturity
Model for electronic public services Detailed presentation of methodology, criteria
and rating scale of the model Presentation of objectives, deliverables of essays
and form working groups
2nd Phase : Implementation (10 days , e-Learning ) distance
Implementation and support
3rd Phase : Presentations (Two days face to face)
Essay presentations Suggestions for configuring / extent the
model to the national environments or Sectoral policies
Steps of ΙΜΜ Implementation PBL Approach
Phase1
Phase 2
Phase 3
In which cases can we use ΙΜΜ ?
1. Service Design
2. Change or Reengineering of existing service
3. Creation of Service
4. Continued Self assessment of Service
58
Γιατί;
1. Systematic Evaluation of existing service-self assessment method
2. A long term Service Interoperability comparison
3. Systematic comparison of different services within organization
4. Systematic comparison of the same service between different organizations or countries
5. Guidelines and Recommendations for service improvement
59
Γιατί;
The Added Value of Using ΙΜΜ
EKDDA’s Past IMM Actions
60
Pilot assessment in GR Public
Administration
Train the Trainers
Train in other Countries IMM program ran in
Cyprus
Dissemination : in other Projects, info
days, web
Innovation Workshop in July 2016 to asses the
implementation of trials, to discuss with
stakeholders, trainers and trainees, the customization
and diffusion of the IMM. The proceedings have been
uploaded on http://www.ekdd.gr/ekdda/images/Interoperability_-
%CE%99%CE%9C%CE%9C_2016.pdf
Certified Program and Educational
Material Development
61
N of Participants = 286
Indicators for IMM Programs
N of Educational Hours
=420 N Programs = 10
Educational Indicators: N of Trainers = 50
Material (500 ppts, 150
pages, 2 Models in Excel, 5
Questionnaires' etc.)
62
Usefulness of IMM = 8.8
Evaluation of IMM
Programs
Necessity for Organizations
= 8.5 Satisfaction = 8.8
Educational Indicators:
(in scale from 1-10)
Services Indicators: N of Evaluated Services =
100
IMM Score = 2.7 (2=
Opportunist
ic ,
3=Essential
)
The Results of the IΜΜ Implementation
63
Γιατί;
1. IMM should remain in the same format for all countries in the European Union.
2. All the documentation as well as examples of its application should be customized to fit into each country’s interoperability policy
3. A lot of effort is needed for the promotion of interoperability and the provision of better electronic public service
Programs Relevant to IMM
1
Basic Interoperability
Issues and Concept
2*
The Interoperability Framework and
Tools
3
Interoperability Maturity
Model -IMM
Delivery Training Methods: • Face to face - F2F • Blended Learning • e- learning • Open CourseWare
The Learning Path of Interoperability
NCPALG participates in the European research project SlideWiki, in the framework of HORIZON 2020, together with 16 other partners. The Aim The aim of the project is the participatory development and evaluation of OpenCourseWare and educational material as well as content with a specific aim to support vulnerable groups at European level.
EKDDA’s Opencoursewares:
IMM:
https://stable.slidewiki.org/deck/10958-1
Basic Interoperability Issues and Concept : https://stable.slidewiki.org/deck/11147
Relevant INEP Project: Slidewiki:
Learning and Dissemination Activities – Exploitation of IMM : usage in Greece/ at a
Domain level/in other EU countries – Exploitation of IMM usage Offer an
OpenCourseware – Info Days
Workshops (e.g for NIF) Implementation Assessment Consultations via www.OpenGov.gr MOU with other Organizations
EKDDA’s next Steps for IMM
Anastasia Papastilianou National Centre for Public Administration and Local Government (EKDDA)
Address: 211 Pireos, 17778 Tavros
Phone: +30 213 1306 279
www.ekdd.gr
email: [email protected]
67
Thank you for your attention !