franchise presentation
DESCRIPTION
TRANSCRIPT
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Welcome to our Discovery Day
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Goals for Discovery Day
Learn about Pronto
• Company
• Industry
• Products
Learn about the Pronto Franchise concept
Training
Support System
Marketing
• Visit Agencies
Learn about the daily activities
Agency layout
Speak with Managers
• Learn about the franchise process
• Have questions answered
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Who is Pronto?About Us
Pronto Insurance was founded in 1997
with our first agency in Harlingen, Texas.
Focused in providing superior products
at a low cost while delivering fast and
friendly service.
Strong presence in Texas with over 100
agencies.
In 2005, we created a managing
general agency to help facilitate our
growth and allows us to better serve our
customers.
In 2006, we added Income Tax to our
list of products.
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Products
Auto Insurance
Roadside Assistance
Mexico Insurance
Home Insurance
Income Tax
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Target Audience
Drivers
30-65 years of age
Household Income under $60,000 / year
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Non-Standard Auto Insurance
Rating utilizes different variables than
Standard
Does not consider Credit Score, Income,
Home Ownership in pricing.
Focuses mostly on Individual’s Driving
Record
Minimum State Requirements
Low Rates and Extremely Competitive
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Auto Insurance
Liability & Physical Damage
coverage
1-3-6 Month Policies
PIP, Uninsured & Underinsured
motorist coverage
SR 22s
Towing, rental reimbursement,
custom equipment and
roadside assistance are
available
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Roadside Assistance
In addition to traditional benefits such as emergency roadside assistance, the Pronto Roadside Assistance Program also includes many "perks" such as customized trip routing and valuable hotel and rental car discounts throughout the United States.
Routing Service – The Motor Club information, maps, trip itineraries and assist with flight, hotel and auto rentals.
Towing, jump starts, tire changes, lockout assistance, vehicle fluid delivery.
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Additional Coverage
Mexico Insurance
• South Bound Liability Policies
• South Bound Full Coverage Policies
• North Bound Liability Policies
Home Owners Insurance
• Homeowners
• Dwelling/Fire
• Mobile Home
• Windstorm Coverage
• Coverage up to 250K
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Income TaxPronto Insurance also offers Income Tax filing services, with a dedicated staff
trained to offer our customers effective and professional service, and always keeping the customers’ best interests in mind.
Through this service, customers may choose from a variety of options on their filing methods and refund options. Refund options range from instant anticipation loans for qualifying customers or refunds directly from IRS.
Pronto Insurance’s income tax service just another way to help make life easier for our customers all year round.
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What is included in the Pronto Franchise
3-week Training Program
Set of 4 Manuals
• Operations
• Marketing
• Start Up
• Grand Opening
Site Selection Assistance
• Lease Negotiation Assistance
• Claims Department
• Underwriting Department
• Human Resources
• On Going Support
• Marketing
• Operations
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Training
At Pronto, we believe that training is a fundamental part of making you a successful franchisee. This is why we take training very seriously.
After many years of experience and research we have developed a comprehensive training program that assumes you, the franchisee, have neither prior experience in running your own business nor any experience in the insurance or income tax industry.
The three step program is designed to provide you and your employees with all of the necessary tools to running a successful Pronto agency. The program consists of three weeks.
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Week 1: Introduction to the Pronto system: This portion
of the training takes place at our training facility at
corporate headquarters in Brownsville, TX. You will
learn how to sell insurance policies, manage employees,
market the office, and provide customer service.
Week 2: Immersion into an existing Pronto Agency: The "Hands On"
portion of the training involves you participating in the everyday activities at an actual Pronto
agency.
Week 3: On-Site training: This training takes place at
your own agency and involves a grand opening, marketing, and selling to your new customers. A
training specialist will be present to ease you into the Pronto process. The grand opening of your franchise will be the last day of your
training.
Training
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On-Going Support
Marketing
Support
• Grass Roots
Campaign
• Corporate
Advertising
Operations
Human
Resources
Underwriting
Sales
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ClaimsThe claims department is made of adjusters licensed by the Texas Department of Insurance that have varying years of experience.
When a loss is presented, the policy is serviced by our claims department. With our home office based in Brownsville, TX, and a satellite office in San Antonio, TX, we are well equipped to handle the claims of our customers.
With this in mind, our customers can rest assured that Pronto’s claims department will take care of them in an efficient and effective manner.
Who do you call now?
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Underwriting strives to provide excellent customer service and ensure member satisfaction.
The staff is trained to assist franchisees through any aspect of selling a policy from the use of the
GA software system to dealing with a customer.
Handles customer’s questions regarding their existing policies.
Underwriting
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Human Resources
Review applicants
Approve applicants
Criminal Background Checks
Provides Assessments
Interview
PEO (Professional Employment Organization)
Benefits for you and your employees
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The falcon is an animal that's fast, prestigious; he is a hunting predator, smart and loyal.
Captain Prontisimo has those
characteristics and he is always ready to
help.
Like every famous super-hero, Captain
Prontisimo has a catchphrase:"¡Devolada!"
Who represents Pronto?
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Our New Image
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Advertising & MarketingCorporate Advertising
• Television
• Bill boards
• Radio
• Yellow Pages
• Special Events
• Texting
Grass Roots MarketingMap
Marketing Activities
Interior Decorations
Marketing Materials
• Flyers
• Door hangers
• Promotional Items
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Advertising
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Commercials
http://www.youtube.com/watch?v=ia2ar4k9vTE
http://www.youtube.com/watch?v=b0aJV61CIPM
http://www.youtube.com/watch?v=zFkIK1KCUtg
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Our Locations
•Green=Franchises Red=Corporate Agencies Yellow=Kiosks inside HEB Blue=Prospects/ Available locations
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Our Locations
•Green=Franchises Red=Corporate Agencies Yellow=Kiosks inside HEB Blue=Prospects/ Available locations
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Our Locations
•Green=Franchises Red=Corporate Agencies Yellow=Kiosks inside HEB Blue=Prospects/ Available locations
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•Green=Franchises Red=Corporate Agencies Yellow=Kiosks inside HEB Blue=Prospects/ Available locations
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Our Locations
•Green=Franchises Red=Corporate Agencies Yellow=Kiosks inside HEB Blue=Prospects/ Available locations
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Our Locations
•Green=Franchises Red=Corporate Agencies Yellow=Kiosks inside HEB Blue=Prospects/ Available locations
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Benefits of FranchisingProven System - The products, services, and business operations have already been established.
Training
•Marketing
•Operations
•Accounting
On Going Support
Higher likelihood of success where an individual opens a franchise as opposed to a mom and pop business, since a proven business formula is in place.
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Franchise Process
Discovery Day
Application
Federal Disclosure Document
Business Plan
Signing Agreement
• Training
• Build Out
• Grand Opening