friday 9.12.08: 8pm-11pm saturday 9.20.08: 8am-12pm monday 9.22.08 group 7 members: kelly bao to...
TRANSCRIPT
Emory University HospitalEmergency Department Field Observation
Friday 9.12.08: 8pm-11pmSaturday 9.20.08: 8am-
12pmMonday 9.22.08
Group 7 Members:Kelly Bao ToDenis Masse
Girish Venkatesh
How to get to Emory’s ED
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- Open 24 hours a day, 7 days a week - 26,000 patients annually
1364 Clifton Rd.Atlanta, GA. 30320 (404) 712-7100
We’re almost there…
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Valet parking One more door
The Waiting Room Can get very crowded.
No separate area for children or those with severe acuity.
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Let’s Get Treated!The 4th door the patient has to go through before reaching a health care professional.
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The Hall - Hallway width is a rough equivalent of two hallway beds
- EMS service comes in from the back
- Critical care room placement
- Centralization of doctors & nurse at one station
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The Hallway BedPatient’s vital signs can be monitored.
There is no privacy.
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The Doctor
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Working up a patient - EMR Talking to Radiology/Surgery/etc
The Nurse
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The storage room.
Moving the mobile cart.
PYXIS MedStationAutomated Medication Management Technology
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PYXIS: Narcotics- Account for usage
Non-narcotics
U2 - “I Still Haven’t Found What I’m Looking For”
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12
3
Space Utilization
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Another hall in the ED. Has patient rooms, but less noise and less crowded
Signage
Mobile Carts
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LEAN strategic room
Emergency department Disaster CartTriage Operations
GYN Cart ENT Cart
Stress Reduction
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Problem Statement
“Impacts of stress and stress related illness in the emergency room is an issue of high concern. It has been researched that a good number of the nurses, doctors and the family members of admitted patients in the ER are prone to stress related illness.”
Observation Stress due to design of
building 60’s Design Narrow Walkways Bathroom Access High Noise Levels
White noise instruments did not work
Critical Incidents due to stress Security personnel 6 incidents in 6 months
Patient Stress Feels ignored when alone Pain Beeping on monitors
Staff Stress Break room less equipped and far off. Handles 4 patients each
Stress Induced by:
Improper Communication
Noise Privacy Morale
“Wherever the art of medicine is loved, there is also a love of humanity” - Hippocrates
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CONTACT
Kelly- [email protected]
Girish - [email protected]
Denis - [email protected]