fundraising isn’t so scary after all€¦ · agenda: 1. introductions 2. fundraising 101 / board...

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@fundraiserchad Fundraising Isn’t So Scary After All Board Fundraising Training Workshop

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Page 1: Fundraising Isn’t So Scary After All€¦ · AGENDA: 1. Introductions 2. Fundraising 101 / Board Role 3. Telling Our Story 4. The ASKING Process 5. Role Playing 6. Q&A 7. Board

@fundraiserchad

Fundraising Isn’t So Scary After All

Board Fundraising Training Workshop

Page 2: Fundraising Isn’t So Scary After All€¦ · AGENDA: 1. Introductions 2. Fundraising 101 / Board Role 3. Telling Our Story 4. The ASKING Process 5. Role Playing 6. Q&A 7. Board

AGENDA:

1. Introductions 2. Fundraising 101 / Board Role 3. Telling Our Story 4. The ASKING Process 5. Role Playing 6. Q&A 7. Board Accountability

Page 3: Fundraising Isn’t So Scary After All€¦ · AGENDA: 1. Introductions 2. Fundraising 101 / Board Role 3. Telling Our Story 4. The ASKING Process 5. Role Playing 6. Q&A 7. Board

Who is this guy?

And why does he think he knows what he’s

talking about?

Page 4: Fundraising Isn’t So Scary After All€¦ · AGENDA: 1. Introductions 2. Fundraising 101 / Board Role 3. Telling Our Story 4. The ASKING Process 5. Role Playing 6. Q&A 7. Board

career fundraiser

Page 5: Fundraising Isn’t So Scary After All€¦ · AGENDA: 1. Introductions 2. Fundraising 101 / Board Role 3. Telling Our Story 4. The ASKING Process 5. Role Playing 6. Q&A 7. Board

providing fundraising strategy,

training & coaching to small nonprofit organizations

Page 6: Fundraising Isn’t So Scary After All€¦ · AGENDA: 1. Introductions 2. Fundraising 101 / Board Role 3. Telling Our Story 4. The ASKING Process 5. Role Playing 6. Q&A 7. Board
Page 7: Fundraising Isn’t So Scary After All€¦ · AGENDA: 1. Introductions 2. Fundraising 101 / Board Role 3. Telling Our Story 4. The ASKING Process 5. Role Playing 6. Q&A 7. Board

You say there's a lesson that you want

to teach. Well here I am baby,

practice what you preach

Page 8: Fundraising Isn’t So Scary After All€¦ · AGENDA: 1. Introductions 2. Fundraising 101 / Board Role 3. Telling Our Story 4. The ASKING Process 5. Role Playing 6. Q&A 7. Board

Who are you?

And how much experience do you have

with fundraising?

Page 9: Fundraising Isn’t So Scary After All€¦ · AGENDA: 1. Introductions 2. Fundraising 101 / Board Role 3. Telling Our Story 4. The ASKING Process 5. Role Playing 6. Q&A 7. Board

Fundraising 101

(in 6 slides)

@fundraiserchad

Page 10: Fundraising Isn’t So Scary After All€¦ · AGENDA: 1. Introductions 2. Fundraising 101 / Board Role 3. Telling Our Story 4. The ASKING Process 5. Role Playing 6. Q&A 7. Board

Credit: Campbell & Company

the pyramid

Page 11: Fundraising Isn’t So Scary After All€¦ · AGENDA: 1. Introductions 2. Fundraising 101 / Board Role 3. Telling Our Story 4. The ASKING Process 5. Role Playing 6. Q&A 7. Board

Credit: Giving USA, 2015

the chart

Page 12: Fundraising Isn’t So Scary After All€¦ · AGENDA: 1. Introductions 2. Fundraising 101 / Board Role 3. Telling Our Story 4. The ASKING Process 5. Role Playing 6. Q&A 7. Board

Credit: GoalBusters Consulting (Alice Ferris, CFRE, ACFRE)

the cycle

Page 13: Fundraising Isn’t So Scary After All€¦ · AGENDA: 1. Introductions 2. Fundraising 101 / Board Role 3. Telling Our Story 4. The ASKING Process 5. Role Playing 6. Q&A 7. Board

In person Peer to peer

By mail By events By email

Via crowdfunding On a web site

By phone By advertising

the methods

Page 14: Fundraising Isn’t So Scary After All€¦ · AGENDA: 1. Introductions 2. Fundraising 101 / Board Role 3. Telling Our Story 4. The ASKING Process 5. Role Playing 6. Q&A 7. Board

donor centrism

Does it make the donor feel important, valued &

considered?

45% 29%

the mantra

Page 15: Fundraising Isn’t So Scary After All€¦ · AGENDA: 1. Introductions 2. Fundraising 101 / Board Role 3. Telling Our Story 4. The ASKING Process 5. Role Playing 6. Q&A 7. Board

Begging=you have the power Demanding=I have the power Asking=we have a relationship @amandapalmer #IFC2016

the mindset

Page 16: Fundraising Isn’t So Scary After All€¦ · AGENDA: 1. Introductions 2. Fundraising 101 / Board Role 3. Telling Our Story 4. The ASKING Process 5. Role Playing 6. Q&A 7. Board

The Board’s Role in Resource Development

• Donor

• Visionary leader

• Ensure the presence of strong fundraising policies & procedures

• Fundraising ambassador

• Fundraising supporter

Page 17: Fundraising Isn’t So Scary After All€¦ · AGENDA: 1. Introductions 2. Fundraising 101 / Board Role 3. Telling Our Story 4. The ASKING Process 5. Role Playing 6. Q&A 7. Board

questions

Page 18: Fundraising Isn’t So Scary After All€¦ · AGENDA: 1. Introductions 2. Fundraising 101 / Board Role 3. Telling Our Story 4. The ASKING Process 5. Role Playing 6. Q&A 7. Board

Telling Our Story

@fundraiserchad

Page 19: Fundraising Isn’t So Scary After All€¦ · AGENDA: 1. Introductions 2. Fundraising 101 / Board Role 3. Telling Our Story 4. The ASKING Process 5. Role Playing 6. Q&A 7. Board

exercise: what’s our mission?

Page 20: Fundraising Isn’t So Scary After All€¦ · AGENDA: 1. Introductions 2. Fundraising 101 / Board Role 3. Telling Our Story 4. The ASKING Process 5. Role Playing 6. Q&A 7. Board

SERVING AS THE CENTRAL COMMUNAL ORGANIZATION THAT PROMOTES AND

ADVANCES THE QUALITY AND VALUES OF THE JEWISH LIFE IN GREATER HARRISBURG, THE

JEWISH FEDERATION OF GREATER HARRISBURG SHALL PROVIDE AN EFFICIENT, EFFECTIVE

UMBRELLA FUNDRAISING ORGANIZATION WHICH SHALL STRIVE TO UNIFY, ANTICIPATE, AND MEET

THE NEEDS OF THE GREATER HARRISBURG JEWISH COMMUNITY. IT SHALL ALSO PROVIDE SOCIAL, RECREATIONAL, EDUCATIONAL AND CULTURAL

PROGRAMS TO ITS MEMBERS.

Page 21: Fundraising Isn’t So Scary After All€¦ · AGENDA: 1. Introductions 2. Fundraising 101 / Board Role 3. Telling Our Story 4. The ASKING Process 5. Role Playing 6. Q&A 7. Board
Page 22: Fundraising Isn’t So Scary After All€¦ · AGENDA: 1. Introductions 2. Fundraising 101 / Board Role 3. Telling Our Story 4. The ASKING Process 5. Role Playing 6. Q&A 7. Board

super simple elevator speech

We help [who],

so they can [do what].

Let me tell you about [first name] …

Page 23: Fundraising Isn’t So Scary After All€¦ · AGENDA: 1. Introductions 2. Fundraising 101 / Board Role 3. Telling Our Story 4. The ASKING Process 5. Role Playing 6. Q&A 7. Board

Part 1 “We help [who],”

[who] examples: children,

students, residents, citizens, the homeless, seniors, animals,

farmers, artists, etc.

Page 24: Fundraising Isn’t So Scary After All€¦ · AGENDA: 1. Introductions 2. Fundraising 101 / Board Role 3. Telling Our Story 4. The ASKING Process 5. Role Playing 6. Q&A 7. Board

Part 2 “So they can [do what].”

[do what] examples: thrive,

succeed, learn, survive, prosper, live independently, be healthy,

have a positive future, etc.

Page 25: Fundraising Isn’t So Scary After All€¦ · AGENDA: 1. Introductions 2. Fundraising 101 / Board Role 3. Telling Our Story 4. The ASKING Process 5. Role Playing 6. Q&A 7. Board

Part 3 “Let me tell you about

[first name], [story]”

Page 26: Fundraising Isn’t So Scary After All€¦ · AGENDA: 1. Introductions 2. Fundraising 101 / Board Role 3. Telling Our Story 4. The ASKING Process 5. Role Playing 6. Q&A 7. Board

exercise: craft your

organization’s super simple

elevator speech

Page 27: Fundraising Isn’t So Scary After All€¦ · AGENDA: 1. Introductions 2. Fundraising 101 / Board Role 3. Telling Our Story 4. The ASKING Process 5. Role Playing 6. Q&A 7. Board

questions

Page 28: Fundraising Isn’t So Scary After All€¦ · AGENDA: 1. Introductions 2. Fundraising 101 / Board Role 3. Telling Our Story 4. The ASKING Process 5. Role Playing 6. Q&A 7. Board

The Asking Process

@fundraiserchad

Page 29: Fundraising Isn’t So Scary After All€¦ · AGENDA: 1. Introductions 2. Fundraising 101 / Board Role 3. Telling Our Story 4. The ASKING Process 5. Role Playing 6. Q&A 7. Board

What’s the best way to approach a potential donor?

PEOPLE GIVE TO PEOPLE

(NOT EMAILS)

Page 30: Fundraising Isn’t So Scary After All€¦ · AGENDA: 1. Introductions 2. Fundraising 101 / Board Role 3. Telling Our Story 4. The ASKING Process 5. Role Playing 6. Q&A 7. Board
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getting the visit

@fundraiserchad

Page 33: Fundraising Isn’t So Scary After All€¦ · AGENDA: 1. Introductions 2. Fundraising 101 / Board Role 3. Telling Our Story 4. The ASKING Process 5. Role Playing 6. Q&A 7. Board
Page 34: Fundraising Isn’t So Scary After All€¦ · AGENDA: 1. Introductions 2. Fundraising 101 / Board Role 3. Telling Our Story 4. The ASKING Process 5. Role Playing 6. Q&A 7. Board
Page 35: Fundraising Isn’t So Scary After All€¦ · AGENDA: 1. Introductions 2. Fundraising 101 / Board Role 3. Telling Our Story 4. The ASKING Process 5. Role Playing 6. Q&A 7. Board

Dear Mr. Donor - I hope all is well and that you’re enjoying these early fall days! My name is Chad Barger and I am a board member at the Jewish Federation of Greater Harrisburg. I am writing to see if I could stop by sometime in the next month or so to provide a brief update on the Federation. I like to do this with as many of our supporters as possible each year. It’s an opportunity for me to share our progress, to answer your questions and to get some feedback which is always appreciated. I think 20 minutes would be sufficient – is there a good day on your calendar? Lunch or coffee is also a possibility if you have a bit more time. What about the 20th at 2pm or the 22nd between 1 and 4pm? Also, please know that while it is my hope that you will continue supporting our cause, at this time I'd just like to meet you and provide this update – I will not be asking for any money! Thank you for taking the time to read this request and have a wonderful day. Sincerely, Chad

productivefundraising.com/resources

Page 36: Fundraising Isn’t So Scary After All€¦ · AGENDA: 1. Introductions 2. Fundraising 101 / Board Role 3. Telling Our Story 4. The ASKING Process 5. Role Playing 6. Q&A 7. Board
Page 37: Fundraising Isn’t So Scary After All€¦ · AGENDA: 1. Introductions 2. Fundraising 101 / Board Role 3. Telling Our Story 4. The ASKING Process 5. Role Playing 6. Q&A 7. Board

Different Approaches for Different Relationships

• A close friend

• An acquaintance

• Someone you don’t know (insert the connection)

Page 38: Fundraising Isn’t So Scary After All€¦ · AGENDA: 1. Introductions 2. Fundraising 101 / Board Role 3. Telling Our Story 4. The ASKING Process 5. Role Playing 6. Q&A 7. Board

guiding the conversation

@fundraiserchad

Page 39: Fundraising Isn’t So Scary After All€¦ · AGENDA: 1. Introductions 2. Fundraising 101 / Board Role 3. Telling Our Story 4. The ASKING Process 5. Role Playing 6. Q&A 7. Board
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Page 41: Fundraising Isn’t So Scary After All€¦ · AGENDA: 1. Introductions 2. Fundraising 101 / Board Role 3. Telling Our Story 4. The ASKING Process 5. Role Playing 6. Q&A 7. Board
Page 42: Fundraising Isn’t So Scary After All€¦ · AGENDA: 1. Introductions 2. Fundraising 101 / Board Role 3. Telling Our Story 4. The ASKING Process 5. Role Playing 6. Q&A 7. Board
Page 43: Fundraising Isn’t So Scary After All€¦ · AGENDA: 1. Introductions 2. Fundraising 101 / Board Role 3. Telling Our Story 4. The ASKING Process 5. Role Playing 6. Q&A 7. Board
Page 44: Fundraising Isn’t So Scary After All€¦ · AGENDA: 1. Introductions 2. Fundraising 101 / Board Role 3. Telling Our Story 4. The ASKING Process 5. Role Playing 6. Q&A 7. Board

the transition

@fundraiserchad

Page 45: Fundraising Isn’t So Scary After All€¦ · AGENDA: 1. Introductions 2. Fundraising 101 / Board Role 3. Telling Our Story 4. The ASKING Process 5. Role Playing 6. Q&A 7. Board

Chad’s Favorite Donor Visit Questions

So, as you know I wanted to speak about CPARC today …

• What do you know about us?

• What first led you to become involved with our organization?

• What excites you about our current programming?

• What could we be doing better?

Page 46: Fundraising Isn’t So Scary After All€¦ · AGENDA: 1. Introductions 2. Fundraising 101 / Board Role 3. Telling Our Story 4. The ASKING Process 5. Role Playing 6. Q&A 7. Board

A FEW key talking points

Page 47: Fundraising Isn’t So Scary After All€¦ · AGENDA: 1. Introductions 2. Fundraising 101 / Board Role 3. Telling Our Story 4. The ASKING Process 5. Role Playing 6. Q&A 7. Board

positioning the ask

@fundraiserchad

Page 48: Fundraising Isn’t So Scary After All€¦ · AGENDA: 1. Introductions 2. Fundraising 101 / Board Role 3. Telling Our Story 4. The ASKING Process 5. Role Playing 6. Q&A 7. Board

no asks on first visits with

people you don’t already know well

Page 49: Fundraising Isn’t So Scary After All€¦ · AGENDA: 1. Introductions 2. Fundraising 101 / Board Role 3. Telling Our Story 4. The ASKING Process 5. Role Playing 6. Q&A 7. Board

Remember, we’re not ASKING them

to give, we’re LETTING them give

Page 50: Fundraising Isn’t So Scary After All€¦ · AGENDA: 1. Introductions 2. Fundraising 101 / Board Role 3. Telling Our Story 4. The ASKING Process 5. Role Playing 6. Q&A 7. Board

The easiest way to make an ASK …

CONSIDER & JOIN ME

Page 51: Fundraising Isn’t So Scary After All€¦ · AGENDA: 1. Introductions 2. Fundraising 101 / Board Role 3. Telling Our Story 4. The ASKING Process 5. Role Playing 6. Q&A 7. Board

“I hope you’ll CONSIDER JOINING ME in supporting this

program with a donation of $2,500.”

Page 52: Fundraising Isn’t So Scary After All€¦ · AGENDA: 1. Introductions 2. Fundraising 101 / Board Role 3. Telling Our Story 4. The ASKING Process 5. Role Playing 6. Q&A 7. Board

“I hope you’ll CONSIDER JOINING ME in advancing this program by serving on the committee.”

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closing the meeting

@fundraiserchad

Page 55: Fundraising Isn’t So Scary After All€¦ · AGENDA: 1. Introductions 2. Fundraising 101 / Board Role 3. Telling Our Story 4. The ASKING Process 5. Role Playing 6. Q&A 7. Board
Page 56: Fundraising Isn’t So Scary After All€¦ · AGENDA: 1. Introductions 2. Fundraising 101 / Board Role 3. Telling Our Story 4. The ASKING Process 5. Role Playing 6. Q&A 7. Board

GET PERMISSION

Page 57: Fundraising Isn’t So Scary After All€¦ · AGENDA: 1. Introductions 2. Fundraising 101 / Board Role 3. Telling Our Story 4. The ASKING Process 5. Role Playing 6. Q&A 7. Board

follow up

@fundraiserchad

Page 58: Fundraising Isn’t So Scary After All€¦ · AGENDA: 1. Introductions 2. Fundraising 101 / Board Role 3. Telling Our Story 4. The ASKING Process 5. Role Playing 6. Q&A 7. Board

More information Proposal / offer Follow up call / meeting

GET PERMISSION AT THE MEETING

Page 59: Fundraising Isn’t So Scary After All€¦ · AGENDA: 1. Introductions 2. Fundraising 101 / Board Role 3. Telling Our Story 4. The ASKING Process 5. Role Playing 6. Q&A 7. Board

But what do you need to do before you follow

up with your planned next step?

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Follow up guidelines: 4x

1 week after the ask 2 weeks after that 4 weeks after that 8 weeks after that

Move on (after 15 weeks)

Page 63: Fundraising Isn’t So Scary After All€¦ · AGENDA: 1. Introductions 2. Fundraising 101 / Board Role 3. Telling Our Story 4. The ASKING Process 5. Role Playing 6. Q&A 7. Board

questions

productivefundraising.com/resources

Page 64: Fundraising Isn’t So Scary After All€¦ · AGENDA: 1. Introductions 2. Fundraising 101 / Board Role 3. Telling Our Story 4. The ASKING Process 5. Role Playing 6. Q&A 7. Board

role playing

@fundraiserchad

Page 65: Fundraising Isn’t So Scary After All€¦ · AGENDA: 1. Introductions 2. Fundraising 101 / Board Role 3. Telling Our Story 4. The ASKING Process 5. Role Playing 6. Q&A 7. Board

Role Playing

• 1 = a first time donor of $250 that I don’t know personally (thank you call)

• 2 = a long time business associate of mine that supports many other causes (invitation call)

• 3 = a former supporter of the charity, who is an acquaintance, that hasn’t given in a few years (inquiry call)

• 4 = a current donor, that I don’t know personally, that left an irate voicemail (reply call)

Page 66: Fundraising Isn’t So Scary After All€¦ · AGENDA: 1. Introductions 2. Fundraising 101 / Board Role 3. Telling Our Story 4. The ASKING Process 5. Role Playing 6. Q&A 7. Board

questions

Page 67: Fundraising Isn’t So Scary After All€¦ · AGENDA: 1. Introductions 2. Fundraising 101 / Board Role 3. Telling Our Story 4. The ASKING Process 5. Role Playing 6. Q&A 7. Board

accountability

@fundraiserchad

Page 68: Fundraising Isn’t So Scary After All€¦ · AGENDA: 1. Introductions 2. Fundraising 101 / Board Role 3. Telling Our Story 4. The ASKING Process 5. Role Playing 6. Q&A 7. Board

exercise: board fundraising

menu

Page 69: Fundraising Isn’t So Scary After All€¦ · AGENDA: 1. Introductions 2. Fundraising 101 / Board Role 3. Telling Our Story 4. The ASKING Process 5. Role Playing 6. Q&A 7. Board

What are you personally willing to do to assist the organization with

fundraising?

Page 70: Fundraising Isn’t So Scary After All€¦ · AGENDA: 1. Introductions 2. Fundraising 101 / Board Role 3. Telling Our Story 4. The ASKING Process 5. Role Playing 6. Q&A 7. Board

What will the board commit to

doing as a whole?

Page 71: Fundraising Isn’t So Scary After All€¦ · AGENDA: 1. Introductions 2. Fundraising 101 / Board Role 3. Telling Our Story 4. The ASKING Process 5. Role Playing 6. Q&A 7. Board

How will you hold each other accountable?

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questions

productivefundraising.com/resources