g2 meeting
DESCRIPTION
G2 Meeting. June 5, 2014. Agenda. Centralized Intake – Jeff Brown Family Support & Family Preservation Stock & Flow – Jim County Reports, Visitation, 8 in 8 , 8b OM 30 Closing Remarks - Commissioner Horton and Division Director Sharon Hill. Centralized Intake. Jeff Brown. - PowerPoint PPT PresentationTRANSCRIPT
G2 MeetingJune 5, 2014
Agenda Centralized Intake – Jeff Brown Family Support & Family Preservation Stock & Flow – Jim County Reports, Visitation, 8 in 8, 8b
OM 30 Closing Remarks - Commissioner
Horton and Division Director Sharon Hill
Centralized IntakeJeff Brown
G 2 – 6 / 5 / 1 4
CPS INTAKE COMMUNICATION CENTER
NATURE OF CALLS TO CICC
• 70% Mandated Reporters• 35% Schools
• Maltreatment allegations• Physical – 14%• Sexual – 5 %• Emotional 9%• Neglect – 73%
• N3 = 44%
AGREEMENT RATES
Malt code Correct PD Correct ID History IW Track assign Sup Track Assign0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
79%
44%
51%
84% 85%91%
80%
42% 42%
80%75%
80%
SRS Specialist ReviewsMarch 31- May 2, 2014
CICC Teams 237 cases Mixed 408 cases
AFTER HOURS
• In September of 2011 DFCS rolled out the after-hours call center
• Intakes increased 15%
CICC AND INCREASED REFERRALS
• Taking all calls• No way to leave message • All calls answered• No bias in assignment• Under SRS, if maltreatment is alleged, the case
must be assigned• Diligent search
QUALITY OF INTAKES WITH SRS/CICC
• Review rate agreement• Cases assigned need to be assigned• Information gathering has increased and justification statements are more supported
Actionable Information from Period 16
Jim Dimas
Documented Factors Contributing to Missed Response Times: Period 16
Factors Contributing to Delayed Initial Contact
County Intake 7/1/13 – 9/15/13
Centralized Intake (CICC) 9/16/13 – 12/31/13
Outcome 1 (Investigations)
Outcome 3 (Alleged Victims)
Outcome 1 (Investigations)
Outcome 3 (Alleged Victims)
Delayed Reversal of Screen-out Decision 5 7 0 0
Delayed Referral by Placement Case Manager 1 2 1 1
Delayed Assignment to Investigator 1 1 3 3
No Documented Reason 2 2 0 0
Total 9 12 4 4
Outcome 25 – Period 16
Placement Type
Number of Placements with a Class Member in
Care on 12/31/2013
Number of Placements with a Class Member in Care on 12/31/2013 that
were in Full Approval Status
Overall Capacity of Placement Settings
with a Class Member in Care on 12/31/2013
Capacity of Placements with a Class Member in Care on 12/31/2013 that
were in Full Approval Status
Capacity of Placements in Full Approval Status
as a Percentage of Overall Placement
CapacityRelative
Placement 83 74 139 124 89.2%DFCS -
supervised Foster Home 84 81 182 173 95.1%
Provider - supervised
Foster Home 319 307 965 924 95.8%Child Caring
Institution 77 76 1611 1605 99.6%Total 563 538 2897 2826 97.5%
Outcome 25 - Placements in Full Approval Status
Outcome 25 – Periods 14-16
Reporting Period
Measured Performance
“Cushion” (Number of
Placements )14 98.9% 71
15 98.3% 24
16 97.5% 2
Family Support & Family Preservation
Stock & Flow
Jim
What is “Stock and Flow?"6-12 month “Tub”
13+ month “Tub”
Exits from Care
13+ month “Faucet Kids”
Exits from Care
Win Fabulous Prizes!!!
Children in Care 6-12 Months Sep 2013
Oct 2013
Nov 2013
Dec 2013
Jan 2014
Feb 2014
Mar 2014
Apr 2014
May 2014
10 Mo. Total
ANumber of Foster Care Cases open on the first day of the month 532 532 549 546 551 571 589 594 619 564
10 Month Average
Number of Children Removed 48 55 31 49 48 52 53 59 34 4710 Month Average
DNumber of Children reaching 6 months total 27 16 22 18 23 8 19 36 14 198
10 Month Total
HNumber of Children reaching 13 months during the month 16 16 17 12 7 16 12 16 5 129
10 Month Total
INumber of Children in care 6-12 Months exiting 6 6 2 12 3 6 8 8 5 72
10 Month Total
JNumber of Children in Care 6-12 Months on the last day of the month 128 124 125 119 132 118 116 128 137 126
10 Month Average
Discharge Reason Exits Exits Exits Exits Exits Exits Exits Exits Exitsa Reunification 6 2 1 5 2 5 4 8 5b Live with other relative 0 2 1 7 0 0 1 0 0c Adoption finalized 0 0 0 0 0 0 0 0 0d Guardianship 0 1 0 0 1 1 2 0 0
Positive Permanency Subtotal (a+b+c+d) 6 5 2 12 3 6 7 8 5 7010 Month Total
e Emancipation 0 0 0 0 0 0 1 0 0f Transfer to another agency 0 0 0 0 0 0 0 0 0g Runaway 0 0 0 0 0 0 0 0 0h Death of Child (May 2009 forward) 0 0 0 0 0 0 0 0 0i Legal Status not mapped to AFCARS (May 2009 forward)0 1 0 0 0 0 0 0 0
Total (a+b+c+d+e+f+g+h+i) 6 6 2 12 3 6 8 8 5
Positive Permanency Ratio:(a+b+c+d)/(D) 22% 31% 9% 67% 13% 75% 37% 22% 36% 35%10 Month Average
Matriculation Ratio: (H)/(H+I) 73% 73% 89% 50% 70% 73% 60% 67% 50% 64%10 Month Average
DeKalb
All Children in Care 13+ MonthsSep 2013
Oct 2013
Nov 2013
Dec 2013
Jan 2014
Feb 2014
Mar 2014
Apr 2014
May 2014
10 Mo. Total
ANumber of Foster Care Cases open on the first day of the month 532 532 549 546 551 571 589 594 619 564
10 Month Average
Number of Children Removed 48 55 31 49 48 52 53 59 34 4710 Month Average
DNumber of Children reaching 13 months total 16 16 17 12 7 16 12 16 5 129
10 Month Total
Number of Children reaching 25 months total 12 9 7 2 5 8 9 7 6 80
10 Month Total
HNumber of Children in care 13+ months exiting during the month 7 6 6 14 6 7 12 7 4 77
10 Month Total
INumber of Children in Care 13+ Months on the last day of the month 263 269 272 262 264 275 277 288 290 272
10 Month Average
Discharge Reason Exits Exits Exits Exits Exits Exits Exits Exits Exitsa Reunification 2 0 1 4 3 2 4 3 2b Live with other relative 0 4 0 6 0 1 1 0 0c Adoption finalized 5 0 1 0 0 3 0 2 1d Guardianship 0 0 3 0 2 0 7 0 0
Positive Permanency Subtotal (a+b+c+d) 7 4 5 10 5 6 12 5 3 6210 Month Total
e Emancipation 0 2 1 4 1 1 0 2 1f Transfer to another agency 0 0 0 0 0 0 0 0 0g Runaway 0 0 0 0 0 0 0 0 0h Death of Child (May 2009 forward) 0 0 0 0 0 0 0 0 0i Legal Status not mapped to AFCARS (May 2009 forward)0 0 0 0 0 0 0 0 0
Total (a+b+c+d+e+f+g+h+i) 7 6 6 14 6 7 12 7 4
Positive Permancy Ratio:(a+b+c+d)/D 44% 25% 29% 83% 71% 38% 100% 31% 60% 48%10 Month Average
DeKalb
90
80
70
60
50
40
30
20
10
0
10
20
30
40
50
60
70
80
90
100
% of Children Still in Care
% of Children Exited within 24 mos.
% of Children Exited within 12 mos.
% of Children Exited within 6 mos.
# of Children Still in Care
# of Children Exited within 24 mos.
# of Children Exited within 12 mos.
# of Children Exited within 6 mos.
Outcome 8b
Outcome 8a
DeKalb
Children in Care 6-12 Months Aug 2013
Sep 2013
Oct 2013
Nov 2013
Dec 2013
Jan 2014
Feb 2014
Mar 2014
Apr 2014
May 2014
10 Mo. Total
ANumber of Foster Care Cases open on the first day of the month 632 614 590 610 594 578 594 585 611 626 603
10 Month Average
Number of Children Removed 42 51 62 39 49 65 49 108 78 69 6110 Month Average
DNumber of Children reaching 6 months total 30 13 16 15 19 24 13 13 25 8 176
10 Month Total
HNumber of Children reaching 13 months during the month 11 22 16 15 13 9 5 20 8 9 128
10 Month Total
INumber of Children in care 6-12 Months exiting 6 9 1 4 2 2 10 5 9 3 51
10 Month Total
JNumber of Children in Care 6-12 Months on the last day of the month 123 105 102 96 99 114 112 98 107 103 106
10 Month Average
Discharge Reason Exits Exits Exits Exits Exits Exits Exits Exits Exits Exitsa Reunification 3 8 1 3 2 1 2 4 5 2b Live with other relative 2 0 0 0 0 0 1 0 1 0c Adoption finalized 0 0 0 1 0 0 0 0 1 0d Guardianship 0 1 0 0 0 0 6 1 1 1
Positive Permanency Subtotal (a+b+c+d) 5 9 1 4 2 1 9 5 8 3 4710 Month Total
e Emancipation 0 0 0 0 0 1 0 0 1 0f Transfer to another agency 1 0 0 0 0 0 0 0 0 0g Runaway 0 0 0 0 0 0 0 0 0 0h Death of Child (May 2009 forward) 0 0 0 0 0 0 0 0 0 0i Legal Status not mapped to AFCARS (May 2009 forward)0 0 0 0 0 0 1 0 0 0
Total (a+b+c+d+e+f+g+h+i) 6 9 1 4 2 2 10 5 9 3
Positive Permanency Ratio:(a+b+c+d)/(D) 17% 69% 6% 27% 11% 4% 69% 38% 32% 38% 27%10 Month Average
Matriculation Ratio: (H)/(H+I) 65% 71% 94% 79% 87% 82% 33% 80% 47% 75% 72%10 Month Average
Fulton
All Children in Care 13+ MonthsAug 2013
Sep 2013
Oct 2013
Nov 2013
Dec 2013
Jan 2014
Feb 2014
Mar 2014
Apr 2014
May 2014
10 Mo. Total
ANumber of Foster Care Cases open on the first day of the month 632 614 590 610 594 578 594 585 611 626 603
10 Month Average
Number of Children Removed 42 51 62 39 49 65 49 108 78 69 6110 Month Average
DNumber of Children reaching 13 months total 11 22 16 15 13 9 5 20 8 9 128
10 Month Total
Number of Children reaching 25 months total 7 4 8 7 3 10 5 5 6 9 64
10 Month Total
HNumber of Children in care 13+ months exiting during the month 16 11 6 22 19 13 18 7 16 9 137
10 Month Total
INumber of Children in Care 13+ Months on the last day of the month 365 370 375 367 352 349 336 349 342 342 355
10 Month Average
Discharge Reason Exits Exits Exits Exits Exits Exits Exits Exits Exits Exitsa Reunification 3 3 3 3 5 5 3 1 3 4b Live with other relative 4 1 1 0 0 2 2 1 0 1c Adoption finalized 6 5 0 16 11 0 2 3 6 3d Guardianship 1 0 1 2 1 0 6 0 1 1
Positive Permanency Subtotal (a+b+c+d) 14 9 5 21 17 7 13 5 10 9 11010 Month Total
e Emancipation 2 1 1 1 2 6 5 2 6 0f Transfer to another agency 0 0 0 0 0 0 0 0 0 0g Runaway 0 0 0 0 0 0 0 0 0 0h Death of Child (May 2009 forward) 0 0 0 0 0 0 0 0 0 0i Legal Status not mapped to AFCARS (May 2009 forward)0 1 0 0 0 0 0 0 0 0
Total (a+b+c+d+e+f+g+h+i) 16 11 6 22 19 13 18 7 16 9
Positive Permancy Ratio:(a+b+c+d)/D 127% 41% 31% 140% 131% 78% 260% 25% 125% 100% 86%10 Month Average
Fulton
100
90
80
70
60
50
40
30
20
10
0
10
20
30
40
50
60
70
80
90
100
% of Children Still in Care% of Children Exited within 24 mos.% of Children Exited within 12 mos.% of Children Exited within 6 mos.# of Children Still in Care# of Children Exited within 24 mos.# of Children Exited within 12 mos.# of Children Exited within 6 mos.
Outcome 8b
Outcome 8a
Fulton
Visitation
Counties
DeKalb County
PlacementVisitation Data
April 2014
DeKalb County
April2014
OM 20B
ChildPrivateVisits
Kenny A. Mandate96.25%
Excellent 96.25% or greaterGood 92% - 96.24%
Needs Improvement <92%
Administrator Supervisor
Required Made %
Lyles201/201
100%
Cox 54 54 100%
Hill 45 45 100%
Njenga 61 61 100%
Jack 41 41 100%
Johnson199/201
99%
Hall 50 50 100%
Jacob 55 55 100%
Pertiller 34 34 100%
Scott 62 60 96.8%
Rayne166/16898.8%%
Macon 53 51 96.2%
Garrett 67 67 100%
Smith 48 48 100%
Summary 569 566 99.5%
DeKalbCounty
April2014
OM 21
Reunification
Visits Excellent 85% or greater
Good 75% - 84.9%
Needs Improvement <75%
Kenny A. Mandate 85%
Administrator
Supervisor
Required Made %
Lyles61/6396.8%
Cox 1 1 100%
Hill 18 17 94.4%
Njenga 41 40 97.6%
Jack 3 3 100%
Johnson122/12994.6%
Hall 27 27 100%
Jacob 37 37 100%
Pertiller 29 26 89.7%
Scott 36 32 88.9%
Rayne93/9894.9%
Macon 25 23 92%
Garrett 50 48 96%
Smith 23 22 95.7%
Summary 290 276 95.2%
DeKalb County
April2014
OM 22
CaretakerVisits
Kenny A. Mandate 95%
Excellent 95% or greaterGood 87.5% - 94.9%
Needs Improvement <87.5
Administrator Supervisor
Required Made %
Lyles199/201
99%
Cox 54 54 100%
Hill 45 44 97.8%
Njenga 61 60 98.4%
Jack 41 41 100%
Johnson190/19696.9%
Hall 50 49 98%
Jacob 54 54 100%
Pertiller 33 30 90.9%
Scott 59 57 96.6%
Rayne155/16693.4%
Macon 53 49 92.5%
Garrett 66 63 95.5%
Smith 47 43 91.5%
Summary 563 544 96.6%
DeKalbCounty
April2014
OM 23
Sibling Visits
Excellent 90% or greaterGood 80% - 89.9%
Needs Improvement <80%
Kenny A. Mandate 90%
Administrator
Supervisor
Require
d Made %
Lyles37/37100%
Cox 12 12 100%
Hill 2 2 100%
Njenga 5 5 100%
Jack 9 9 100%
Johnson20/2290.9%
Hall 8 8 100%
Jacob 3 3 100%
Pertiller 3 3 100%
Scott 5 5 100%
Rayne11/11100%
Macon 1 1 100%
Garrett 7 7 100%
Smith 3 3 100%
Summary 58 58 100%
OM Goal Nov Dec Jan Feb Mar AprChild Visits 20 A 96.25%
98.9% 99.6% 98.4% 98.47% 98.81% 98.9%
Child Private 20 B 96.25%
99.8% 99.8% 99.6% 100% 100% 99.5%
Reunification 21 85% 94.8% 93.9% 91.8% 88.9% 95.3% 95.2%
Care taker 22 95%
98.8% 98.8% 97.7% 96.6% 98.7% 96.6%
Sibling 23 90%94.1% 92.7% 84.2% 91.1% 95.5% 100%
DeKalb CountyVisitation Summary
November 2013 to April 2014
Fulton County
PlacementVisitation Data
FINAL
April 2014
Fulton County
April2014
OM 20A
Child Visits
Admin
Supervisor Required Made %
Russell99.38%
482/479
Beasley 123 122 99.19%Greene 126 126 100%Hudson 109 109 100%Rudd 124 122 98.39%
Walker100%
194/194
Haynes 67 67 100%
Searcy 61 61 100%
Trim 66 66 100%
Williams98.60%
429/423
Booker 110 109 99.09%Bradley 55 50 90.91%Fulton 128 128 100%Scott-Morrow 136 136 100%
Summary 1105 1096 99.19%
Excellent 96.25% or greaterGood 92% - 96.24%
Needs Improvement <92%
Kenny A. Mandate 96.25%
Fulton County
April2014
OM 20B
Child PrivateVisits
Admin% Required Made %
Russell99.6%
254/255
Beasley 65 65 100%Greene 64 63 98.44%Hudson 62 62 100%Rudd 64 64 100%
Walker100%
102/102
Haynes 35 35 100%
Searcy 31 31 100%
Trim 36 36 100%
Williams99.54%
218/219
Booker 56 55 98.21%Bradley 29 29 100%Fulton 65 65 100%Scott-Morrow 69 69 100%
Summary 576 574 99.65%
Excellent 96.25% or greaterGood 92% - 96.24%
Needs Improvement <92%
Kenny A. Mandate 96.25%
Fulton County
April2014
OM 21
Reunification
Visits
Excellent 85% or greaterGood 75% - 84.9%
Needs Improvement <75%
Kenny A. Mandate 85%
Admin
Supervisor Required Made %
Russell99%
102/103
Beasley 20 20 100%Greene 29 28 96.6%Hudson 22 22 100%Rudd 32 32 100%
Walker100%
10/10
Haynes 4 4 100%Searcy 6 6 100%
Trim NA NA NA
Williams95.7%
111/116
Booker 37 37 100%Bradley 10 10 100%Fulton 36 31 86.1%Scott-Morrow 33 33 100%
Summary 229 223 97.4%
Fulton County
April 2014
OM 22
Caretaker
Visits
Excellent 95% or greaterGood 87.5% - 94.9%
Needs Improvement <87.5
Kenny A. Mandate 95%
Admin Required Made %
Russell99.6%
250/251
Beasley 65 65 100%Greene 63 63 100%Hudson 59 59 100%Rudd 64 63 98.4%
Walker100%
100/100
Haynes 34 34 100%Searcy 30 30 100%
Trim 36 36 100%
Williams98.1%
210/214
Booker 56 55 98.2%Bradley 26 23 88.5%Fulton 64 64 100%Scott-Morrow 68 68 100%
Summary 565 560 99.1%
Fulton County
April 2014
OM 23
Sibling Visits
Excellent 90% or greaterGood 80% - 89.9%
Needs Improvement <80%
Kenny A. Mandate 90%
Admin
Supervisor Required Made %
Russell100%
35/35
Beasley 3 3 100%Greene 13 13 100%Hudson 8 8 100%
Rudd 11 11 100%
Walker84.6%
11/13
Haynes 3 3 100%
Searcy 6 4 66.7%
Trim 4 4 100%
Williams94.1%
32/34
Booker 10 8 80%Bradley 1 1 100%Fulton 8 8 100%Scott-Morrow 15 15 100%Summary 82 78 95.1%
OM Goal Nov Dec Jan Feb Mar Apr
Child Visits20 A
96.25%
98.6%
98.6%
96.8%
99.5% 98.87% 99.19%
Child Private20 B
96.25% 100%
99.6%
98.3% 100% 99.81% 99.65%
Reunification 21 85%95.3%
96.4%
94.7%
98.6% 97.4% 97.4%
Caretaker 22 95%99.1%
99.6%
98.2%
99.0% 99.0% 99.1%
Sibling 23 90% 100%95.8%
96.8% 100% 97.4% 95.1%
Fulton CountyVisitation Summary
November 2013 to April 2014
8 in 8 / 8b Data
Counties
QA Review of 8 in 8 : DeKalb Results for March 2014
Total Number Percent Initial Planned Disruptions
Number of children 20 8 8 4
Number of visits due 149 59 58 32
Number of visits made 126 54 45 27
Percent of visits made 85% 92% 78% 84%
All 8 in 8 requirements met 9 45% 6 1 2
All visits made butmissed time or location requirement
1 5% NA NA 1
At least one in-placement visit in the 1st wk 14 70% 6 5 3
At least one visit any location in the 1st wk 19 95% 8 7 4
QA Review of 8 in 8 : FultonResults for March 2014
Total Number Percent Initial Planned Disruptions
Number of children 20 10 6 4
Number of visits due 139 73 38 28
Number of visits made 109 60 30 19
Percent of visits made 78% 82% 83% 68%
All 8 in 8 requirements met 8 40% 5 2 1
All visits made butmissed time or location requirement
NA NA NA NA NA
At least one in-placement visit in the 1st wk 18 90% 9 5 4
At least one visit any location in the 1st wk 18 90% 9 5 4
DeKalb P13 8B Cohort Children Who Entered Care During Period 13 and Who
Will Reach 24 Months in Care Between1/1/14 and 6/30/14
6/1/14DeKalb needed15 positive exits from the P13 cohort by 6/30/14 to achieve 74% on OM8b
Newly Discharged 0Children Remaining Eligible 13•No/Unlikely 9•Yes 0•Possible 4*= not a positive permanency
As of 6.1.14
Fulton P12 8B Cohort Children Who Entered Care During Period 13 and Who Will
Reach 24 Months in Care Between
1/1/12 to 6/30/12
Fulton needs
19additional 8b exits
by 6/30/14
6/5Newly Discharged
4 *
Children Remaining
14
•No/Unlikely 10•Yes 2•Possible 2
Outcome 30 and Health Event Tracking
Counties
Closing RemarksCommissioner Horton
andDivision Director Sharon Hill