ga-rpx flow

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Door to Door Service Using GA - GA Cargo -

Last Update : April, 2006Revision : 00 - draft Drawn by : Mellyana - QSE Dept

Call GA Customer Servicefor pick up request

Customer

Receive & forward customerpick up request & SI* to RCC

GA Customer Service

Dispatch RPX Opsto do pick up

RPX Call Center

Dispatch courierto do pick up

Dispatcher

Pick up

Create GA SMU

CONS. AREARPX CENTERRPX Ops

Fill in RPXDomestic AWB

Customer

RPX Cov. Area

Sorting, Split &Scan MDE

RPX Ops

Send pre-alert to mailing list

RPX Ops

Shuttle to Airport

RPX Ops

ORIGIN

DEST

AIRPORT

Handover package to GA Ops

ShuttleLoading

GA Ops

Unloading

GA Ops

Handover package to RPX Ops

Arrive at destination Airport

Receive pre-alert from Origin

RPX Ops

Do POD updatein DELTA

RPX Ops

Go to Airportfor pick up

Customer

RPX Cov. Area

Delivery

Returning w/ Delivery Record

RPX STATION

Note:*SI (Shipping Instruction)

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S

EW

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S

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Door to Door Service Using GA - GA Cargo -



Customer

Receive & forward customerpick up request & SI* to RCC

GA Customer Service


RPX Call Center


Dispatcher

Pick up

Create GA SMU



Customer

RPX Cov. Area


RPX Ops


RPX Ops

Shuttle to Airport

RPX Ops

ORIGIN

DEST

AIRPORT

Handover package to REX Ops

ShuttleLoading

REX Ops

Unloading

REX Ops




RPX Ops


RPX Ops


Customer

RPX Cov. Area

Delivery


RPX STATION

Create booking space& send pre-alert

REX Customer Service

Note:*SI (Shipping Instruction)

N

S

EW

Door to Door Service Using GA - RPX Cargo -



Customer


RPX Call Center


Dispatcher

Pick up

Create GA SMU



Customer

RPX Cov. Area


RPX Ops


RPX Ops

Shuttle to Airport

RPX Ops

ORIGIN

DEST

AIRPORT

Handover package to GA Ops

ShuttleLoading

GA Ops

Unloading

GA Ops




RPX Ops


RPX Ops


Customer

RPX Cov. Area


RPX STATION

Receive RPX reservation

GA Customer Service

Delivery

ga-rpx flow

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