gain a wealth of knowledge - asqasq.org/public/qpress/catalog-winter-2009.pdfgain a wealth of...

Gain a Wealth of KnowledgeWith the latest books from ASQ Quality Press!

Receive FREE shipping and save 5-10% on your next Quality Press order! See inside for details.

WINTER 2009

Provide priority code MNJCG19 and save 5% on your order of $75 or more and enjoy free shipping. Buy $100 or more and save 10% and receive free shipping when you provide priority code MNJCG29! Offer good through March 31, 2009. To receive this special offer you must call 800-248-1946.

For our complete portfolio of books, visit www.asq.org/quality-press.

AuditiNG . . . . . . . . . . . . . . . . . . . . . . . . 1

bASiC QuAlity . . . . . . . . . . . . . . . . . . . . 3

lEAN . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Six SiGMA . . . . . . . . . . . . . . . . . . . . . . . 6

StANdARdS . . . . . . . . . . . . . . . . . . . . . . . 8

Thanks to globalization

and rapid advances

in technology, today’s

manufacturing environment

is increasingly competitive.

Manufacturers need to

stay focused on finding

new ways to design,

produce, sell, and deliver

products—all while cutting

costs. Created to help

manufacturers reach their

goals, this resource guide

contains the hottest titles

in manufacturing from

ASQ Quality Press.

ISO Lesson Guide 2008: Pocket Guide to ISO 9001-2008, Third EditionJ.P. Russell and Dennis Arter

This updated pocket guide translates ISO 9001:2008 into easy-to-understand words. Each element containing requirements is discussed and key concepts are highlighted at the beginning of each section. Ideal for handing out to existing and new employees, this pocket

guide can also be used as supplemental study material for ISO 9001 training courses.

72 pages. ISBN 978-0-87389-748-8. 3½ x 5½ spiralbound. 2009 item: H1344Member Price: $14.00list/Forum/division Price: $24.00

The Internal Auditing Pocket Guide: Preparing, Performing, Reporting and Follow-up, Second EditionJ.P. Russell

This best seller is fully updated and expanded! This easy-to-use pocket guide summarizes all the steps necessary to complete an internal audit. New and updated sections

reflect new techniques, ISO 19011 thinking, and the approach to new standards. The condensed format of this book makes it a good tool to use when training others how to perform an internal audit and is appropriate for those who have no prior knowledge of audit principles or techniques.

224 pages. ISBN 978-0-87389-710-5. 3½ x 5½ spiralbound. 2007 item: H1300Member Price: $14.00list/Forum/division Price: $24.00

The Auditing Pocket Guide CollectionJ.P. Russell

Each of these books is written by a renowned expert, meticulously reviewed, and produced

to our exacting standards. They are the perfect way to introduce your employees to quality concepts, and also ideal for more experienced quality professionals to carry as a quick reference.

The collection includes: The Internal Auditing Pocket Guide: Preparing, Performing, Reporting and Follow-up, Second Edition, The Process Auditing Techniques Guide, and Continual Improvement Assessment Guide: Promoting and Sustaining Business Results.

item: H1110Member Price: $36.00list/Forum/division Price: $61.00

ISO 9001:2008 Internal Audits Made Easy: Tools, Techniques, and Step-By-Step Guidelines for Successful Internal Audits, Third EditionAnne W. Phillips

This book will help managers, management representatives, internal audit coordinators, and internal auditors implement a practical internal audit process that meets the requirements of ISO 9001:2008 while also

adding significant, measurable value to the organization’s bottom line.

176 pages. ISBN 978-0-87389-751-8. 6 x 9 softcover. 2009item: H1349Member Price: $24.00list/Forum/division Price: $40.00

The ASQ Auditing Handbook, Third EditionJ.P. Russell, editing director

This best-selling handbook is organized to correspond exactly with the ASQ Certified Quality Auditor (CQA) Body of Knowledge. The book provides comprehensive coverage for nearly every aspect of the audit function.

Though a valuable resource for studying for the CQA exam, it is also meant to be the single source for quality, environmental, safety, and health auditors; audit managers; audit teams; and other professionals in the field.

New to this third edition are topics such as auditor competency, business applications, and improvement tools. Additionally, existing topics have been expanded to encompass process methods, process-based management systems, and ISO 19011 guidance.

376 pages. ISBN 978-0-87389-666-5. 7 x 10 hardcover. 2006item: H1263Member Price: $73.00list/Forum/division Price: $121.00

How to Audit the Process-Based QMSDennis R. Arter, John E. (Jack) West, and Charles A. Cianfrani

Individuals involved in managing and conducting audits to ISO 9001:2000 will benefit from this book. The three main areas of focus include the basics of process-based

internal quality auditing, the requirements for establishing and managing an internal quality auditing process, and conducting audits.


AUDIT

ING

1PLEASE CALL 800-248-1946 TO RECEIVE THIS SPECIAL OFFER!

NEW NEW

The Management System Auditor’s HandbookJoe Kausek

Meant for both new and experienced auditors, The Management System Auditor’s Handbook provides a detailed and structured examination of the audit process. Unlike other audit books on the market,

this handbook seeks to give the auditor sufficient understanding of the intent, techniques, and specific strategies for auditing, allowing for the development of an audit program that is uniquely fitted to the auditor’s industry, processes, and company culture.


Quality Audits for Improved Performance, Third EditionDennis R. Arter

This book is an excellent reference for learning and applying basic quality auditing principles. Examples and checklists throughout the book help make this one of the best single-source reference guides. Quality practitioners, registrars,

and those preparing for certification exams will find this book to be a useful tool. The new edition expands on established techniques and addresses both internal and supplier auditing as it relates to any quality management system, including ISO 9001, GMP, automotive, and others.


The Biomedical Quality Auditor HandbookASQ Biomedical Division

Written by a team of qualified professionals from the medical device industry, The Biomedical Quality Auditor Handbook serves as a reference source for the application of quality auditing principles to the biomedical industry, including

coverage specifically pertaining to medical devices. The book focuses on the understanding of domestic and international concepts and principles of biomedical quality auditing, and includes information on related regulations, directives, standards, and guidance.


Managing Contract Quality RequirementsRobert C. Pennella

This book is for anyone who prepares contract quality requirements for a supplier, is a supplier, or is affected in any way by a contract. Readers will learn how to establish and implement contract requirements effectively; identify and

resolve actual and potential contractual problems; preclude overlapping of administrative efforts; reduce unanticipated costs associated with errors of omission; and be better prepared for the administrative application and final outcome of contract quality requirements. Also included are two full case studies and a self-assessment quiz of managing contract quality requirements.

256 pages. ISBN 978-0-87389-694-8. 6 x 9 hardcover. 2006 item: H1285Member Price: $40.00list/Forum/division Price: $66.00

Get It Right: A Guide to Strategic Quality SystemsKen Imler

This book describes real-life solutions and is intended to provide a unique but straightforward approach to business and regulatory requirements. It will be useful both for beginners looking for a road map and also experienced

professionals searching for effective ways to continuously improve their quality systems. Examples used throughout the book are based on actual companies and experiences.

200 pages. ISBN 978-0-87389-668-9. 6 x 9 softcover. 2006 item: H1259Member Price: $33.00list/Forum/division Price: $55.00

The Certified HACCP Auditor HandbookASQ Food, Drug, and Cosmetic Division

This new handbook was developed to assist the certification candidate to prepare for the CHA examination. This volume incorporates most of the resource material that was first published in The Quality Auditor’s HACCP Handbook, and includes new chapters covering the HACCP audit, the HACCP auditor, and quality assurance analytical tools.


2Provide priority code MNJCG19 and save 5% on your order of $75 or more and enjoy free shipping. Buy $100 or more and save 10% and receive free shipping when you provide priority code MNJCG29! Offer good through March 31, 2009. To receive this special offer you must call 800-248-1946.


Cd ROM

Cd ROM

Mapping Work Processes, Second EditionBjørn Andersen, Tom Fagerhaug, Bjørnar Henriksen, and Lars E. OnsøyenThe peerless best seller is finally updated! It remains a hands-on, step-by-step workbook of instructions on how to create flowcharts and document work processes. No other book even comes close. The mapping techniques have been updated, the mapping exercise itself is put into

a larger context, and organizational examples are used throughout to help readers understand real-life applications of the material presented. Example case studies are included to deepen your understanding.

112 pages. ISBN 978-0-87389-687-0. 8½ x 11 softcover. 2008 item: H1170Member Price: $28.00list/Forum/division Price: $47.00

Root Cause Analysis: Simplified Tools and Techniques, Second EditionBjørn Andersen and Tom Fagerhaug

This updated and expanded edition discusses many different tools for root cause analysis and presents them in an easy-to-follow structure: a general description of the tool, its purpose and typical

applications, the procedure when using it, an example of its use, a checklist to help you make sure it is applied properly, and different forms and templates (that can also be found on an accompanying CD-ROM).

240 pages. ISBN 978-0-87389-692-4. 8½ x 11 softcover. 2006 item: H1287Member Price: $33.00list/Forum/division Price: $57.00

Business Process Improvement Toolbox, Second EditionBjørn Andersen

This best seller is fully revised and updated! Its goal is still to give readers practical insight into how they can create a coherent business process improvement system. Author Bjørn Andersen works from the premise that consistently

working on improving various aspects of how things are done, large and small, is the key to success for any organization.


The Certified Quality Engineer Handbook, Third EditionConnie M. Borror, editor

This third edition provides the quality professional with an updated resource that follows ASQ’s Certified Quality Engineer (CQE) Body of Knowledge. This handbook can be used in preparation for the CQE exam or as a reference text for professional development.


The Certified Manager of Quality/Organizational Excellence Handbook, Third EditionRussell T. Westcott

This updated book is the most complete reference on quality management available. It provides a thorough understanding of the principles, terms, and concepts of

quality management. The new edition contains practical examples from many different industries and organizations, including manufacturing, healthcare, government, education, and service. In addition to being a peerless reference on quality management, this book is the most comprehensive preparatory guide for the Certified Manager of Quality/Organizational Excellence exam. The supplemental section contains sample test questions similar to those on the actual exam.


BASIC

QUALI

TY3PLEASE CALL 800-248-1946 TO RECEIVE THIS SPECIAL OFFER!

Cd ROM

NEW NEW

The Making of a World-Class OrganizationDavid Spong and Debbie Collard

Whether you are looking for tools and techniques to make your organization and processes more effective, or you are starting from scratch, this book provides you with a set of proven approaches to achieving excellence. The insights into excellence and the Baldrige journey that Spong and Collard have mastered (and applied at Boeing) have allowed their

organizations to celebrate with great processes, loyal customers, engaged employees, high quality products and services, and significant profitability.

96 pages. ISBN 978-0-87389-744-0. 6 x 9 softcover. 2008 item: H1341 Member Price: $25.00 list/Forum/division Price: $42.00

The FDA and Worldwide Quality System Requirements Guidebook for Medical Devices, Second EditionAmi Daniel and Edward Kimmelman

This new and expanded edition of the guidebook maintains the organizational approach of the first edition and includes the requirements and guidance contained in the QSReg, the ISO 13485:2003 standard, the ISO/TR 14969:2004 guidance document, and, as appropriate, the GHTF guidance documents.

The book is meant as a resource to both the manufacturer and user of medical devices by providing up-to-date information concerning required and recommended quality system practices.

336 pages. ISBN 978-0-87389-740-2. 6 x 9 hardcover. 2008 item: H1332 Member Price: $60.00 list/Forum/division Price: $100.00

Proving Continuous Improvement With Profit AbilityRuss Jones

The goal of this book is to demonstrate to manufacturing, distributing, and service businesses that there are only seven critical business elements from which continuous improvement projects can be discovered, financially evaluated, and ranked before implementation. The information is uniquely organized so it can serve as a frequent reminder for both the

experienced and inexperienced of the few principles and financially-based formulas that must be built into company culture if both customers and stockholders are to be satisfied.


The Quality Toolbox, Second EditionNancy R. Tague

The Quality Toolbox gives quality practitioners a choice of a variety of tools for dealing with the wide variety of situations that occur on the road to continuous improvement. It includes a variety of matrices and flowcharts; data collection and

analysis tools; tools for planning; tools for analyzing processes and discovering root causes; different forms of brainstorming; and other tools for generating, organizing, and evaluating ideas. In short, the means to accomplish change.

In updating this book, Tague has added 34 tools and 18 variations. The ‘’Quality Improvement Stories” chapter has been expanded to include detailed case studies from three Baldrige Award winners.


A Practical Application of Supply Chain Management PrinciplesThomas Schoenfeldt

This is a book that is designed to share the principles of supply chain management and show how, when done well, they can give an organization a competitive advantage. It is written based on practical experiences of the author in relating them to industry principles. This book can be used as

a textbook for business education or as a reference book for businesses that recognize the need to change the way that their processes are managed. The principles discussed have been proved to work and create value-added results in many different industries.


4Provide priority code MNJCG19 and save 5% on your order of $75 or more and enjoy free shipping. Buy $100 or more and save 10% and receive free shipping when you provide priority code MNJCG29! Offer good through March 31, 2009. To receive this special offer you must call 800-248-1946.


NEW

NEW

NEW

NEW

Lean Kaizen: A Simplified Approach to Process ImprovementsGeorge Alukal and Anthony Manos

The intended audience for this book is any quality or operational professional who wants to start their lean journey or enhance their career opportunities. After reading this book, any reader will have a foundation of

what is understood today as “lean.” All the examples of kaizens presented in the book are from the authors‘ experience associated with real lean transformations. In addition, the forms, figures, and checklists included as part of this book and also on the accompanying CD-ROM can be customized and used in the readers’ own lean journey when they perform kaizens.


Office Kaizen: Transforming Office Operations into a Strategic Competitive AdvantageWilliam Lareau

Learn to reduce costs in the office without noticeable sacrifices in performance. Through the use of “office kaizen,” which emphasizes making continuous improvements over

the long haul, progressive companies are seeing improvements. This book presents a unified, consistent approach that enables businesses to establish a strategic competitive advantage by significantly improving the efficiency, quality, and productivity of their office and administrative processes.

184 pages. ISBN 978-0-87389-556-9. 6 x 9 softcover. 2002 item: H1168Member Price: $30.00 list/Forum/division Price: $50.00

Lean Production Simplified: A Plain-Language Guide to the World’s Most Powerful Production System, Second EditionPascal Dennis

This book is a plain language guide to the lean production system written for the practitioner by a practitioner. It delivers a comprehensive insider’s view

of lean manufacturing. It covers each of the components of lean within the context of the entire lean production system.

208 pages. ISBN 978-1-56327-356-8. 7 x 10 softcover. 2007item: P1284Price: $36.95

Lean for Service Organizations and Offices: A Holistic Approach for Achieving Operational Excellence and ImprovementsDebashis Sarkar

Many of the principles discussed in this book are based on the author’s experience in lean implementation. This book

is light on theory and heavy on application, exactly what’s needed for a holistic and comprehensive lean transformation.


5S for Service Organizations and Offices: A Lean Look at ImprovementsDebashis Sarkar

This book is based on the author’s experience in catalyzing an enterprise wide 5S implementation in India’s largest private sector bank, spread across more than 700 locations not only in India but also in places

such as Canada, Singapore, Dubai, and London. The book is based on all that he applied and learned during this massive rollout. The principles can be applied to manufacturing companies, offices, education institutes, and hospitals that wish to adopt 5S to its full potential.

144 pages. ISBN 978-0-87389-677-1. 7 x 10 softcover. 2006item: H1271 Member Price: $30.00 list/Forum/division Price: $50.00

Value-Driven Channel Strategy: Extending the Lean ApproachR. Eric Reidenbach and Reginald W. Goeke

Augmenting lean thinking with a more robust and substantial customer value basis makes it even more powerful when applied to the organization’s value stream.

This book unleashes the principles of lean thinking as a strategic tool to do just that.


LEAN


Cd ROM

Cd ROM

6

The Certified Six Sigma Green Belt HandbookRoderick A. Munro, Matthew J. Maio, Mohamed B. Nawaz, Govindarajan Ramu, and Daniel J. Zrymiak

This latest entry in ASQ‘s popular series of handbooks explicitly follows the certification‘s body of knowledge and addresses each topic to exactly the level Green Belts need. Including lean, project management, statistics,

and data analysis, the DMAIC process is explained in a clear and insightful manner. Figures, tables, references, useful appendices, and a full sample test only add to this book‘s comprehensiveness.

480 pages. ISBN 978-0-87389-698-6. 7 x 10 hardcover. 2008 item: H1290Member Price: $73.00 list/Forum/division Price: $121.00

Applied Statistics for the Six Sigma Green Belt, Revised EditionH. Fred Walker and Bhisham C. Gupta

Applied Statistics for the Six Sigma Green Belt is a desk reference for Six Sigma Green Belts or beginners who are not familiar with statistics. This book will serve as an excellent instructional tool developing a strong understanding of basic

statistics including how to describe data both graphically and numerically. Its specific focus is on concepts, applications, and interpretations of the statistical tools used during, and as part of, the DMAIC process.


Statistical Quality Control for the Six Sigma Green BeltBhisham C. Gupta and H. Fred Walker

This second book in a four-book series directed toward Six Sigma Green Belts focuses on statistical quality control (SQC), and covers such topics as: sampling, process set-up/verification and pre-control, control charts for variables and

attributes, cumulative sum and exponentially weighted moving average control charts, process capability indexes, measurement systems analysis, and acceptance sampling. Guidance is also given on the use of Minitab and JMP in doing these various SQC applications.


Process Improvement Using Six Sigma: A DMAIC GuideRama Shankar

The purpose of this book is to provide the practitioner with the necessary tools and techniques to implement a systematic approach to process improvement initiatives using Six Sigma methodology. This guide takes readers through the five phases of Six Sigma methodology, define-measure-analyze-improve-control (DMAIC), in five clearly written and easy-to-

understand sections. You learn each phase’s purpose and what activities to perform in each.


Transactional Six Sigma for Green Belts: Maximizing Service and Manufacturing ProcessesSamuel E. Windsor

This book will give readers a better understanding of the flow of the Six Sigma process, what tools to use when, and the proper way to use each tool. Author Sam Windsor looks

specifically at the tools that the Six Sigma Green Belt is expected to use, explains the purpose of each, and provides examples that are designed to provoke thoughts for possible application. Readers will also learn about process measures, measuring process capability, relating inputs to outputs, optimizing processes, and holding gains.

168 pages. ISBN 978-0-87389-671-9. 6 x 9 softcover. 2006item: H1266 Member Price: $23.00 list/Forum/division Price: $39.00

Provide priority code MNJCG19 and save 5% on your order of $75 or more and enjoy free shipping. Buy $100 or more and save 10% and receive free shipping when you provide priority code MNJCG29! Offer good through March 31, 2009. To receive this special offer you must call 800-248-1946.For our complete portfolio of books, visit www.asq.org/quality-press.

Six Sigma Pocket Guide Collection

The expertly written pocket guides from ASQ Quality Press provide solid information in an easy-to-use, pocket-sized book. The Six Sigma Pocket Guide Collection includes: Six Sigma for the Office, Six Sigma for the Shop Floor, Six Sigma Project Management, and Defining and Analyzing a Business Process: A Six Sigma Pocket Guide.

item: H1116Member Price: $50.00list/Forum/division Price: $83.00

NEW

Cd ROM

NEW

Applied Data Analysis for Process Improvement: A Practical Guide to Six Sigma Black Belt StatisticsJames L. LamprechtThis book is intended for the ever-growing number of Black Belts (as well as uncertified others) who would like to understand how data can be analyzed. Many courses

introduce participants to an array of statistical techniques, leaning heavily on statistical software packages. Although it is true that one can simplify statistical principles, learning how to interpret results produced by any statistical software requires the understanding of statistics that this book concisely provides.

304 pages. ISBN 0-87389-648-3. 6 x 9 softcover. 2005item: H1246Member Price: $40.00list/Forum/division Price: $66.00

Applying the Science of Six Sigma to the Art of Sales and MarketingMichael J. Pestorius

This book provides step by step instructions on how to use data and measures to tackle common business challenges. An analysis of the territory planning process

provides tools and techniques to improve the effectiveness of sales forces that sub optimize their efforts by calling on the wrong customers. Other chapters cover projects on improving product launch sales, improving the effectiveness of the sales rep/sales manager field ride process, and sales representative hiring profiles.


The Executive Guide to Understanding and Implementing Lean Six SigmaRobert M. Meisel, Steven J. Babb, Steven F. Marsh, and James P. Schlichting

This book provides a fundamental introduction to the concepts of lean enterprise and Six Sigma to executives,

personnel new to quality, or organizations interested in introductory information on quality and process improvement. This is a helpful guide on implementing and optimizing an integrated Lean Six Sigma approach focused on realizing return value and bottom-line impact.

104 pages. ISBN 978-0-87389-711-2. 6 x 9 softcover. 2007item: H1303 Member Price: $18.00list/Forum/division Price: $31.00

The Certified Six Sigma Black Belt Handbook, Second EditionT.M. Kubiak and Donald W. Benbow

This second edition has been updated and revised to reflect the most recent Six Sigma techniques and to match the ASQ Certified Six Sigma Black Belt Body of Knowledge.


Project Portfolio Selection for Six SigmaWilliam D. Mawby

This book focuses on the essential but somewhat neglected topic of the selection of Six Sigma projects. The methods presented will not deal specifically with project management or with team development methods, but will

concentrate on the proper selection of the projects. Since specific project accounting systems will vary from company to company, this book demonstrates a variety of possible approaches that can be adapted by the reader.


Six Sigma for the Next Millennium: A CSSBB GuidebookKim H. Pries

This book follows the ASQ Certified Six Sigma Black Belt (CSSBB) Body of Knowledge. The author supplies the Black Belt candidate with enough information to pursue the CSSBB exam aggressively, with the material in the

book and also the ancillary works referenced. This book can be used as an intense, high-speed tutorial for the CSSBB exam, a reference for the working Black Belt, or a resource to find further reading. Trainers could use it in their Black Belt certification preparation classes.


SIX

SIG

MA


NEW

ANSI/ISO/ASQ Q9004:2000: Quality management systems – Guidelines for performance improvements72 pages softcover. 2001Also available in Spanish. (Item: T2104SP)item: t2104Member Price: $76.00list/Forum/division Price: $95.00

ANSI/ISO/ASQ E14001-2004: Environmental management systems – Requirements with guidance for use38 pages softcover. 2004item: t14001Member Price: $82.00list/Forum/division Price: $102.00

ISO/TS 16949:2002: Quality systems – Automotive suppliers–Particular requirements for the application of ISO 9001:2000 34 pages softcover. 2002item: t1450Price: $156.00

ISO 9001:2008 Internal Audits Made Easy: Tools, Techniques, and Step-By-Step Guidelines for Successful Internal Audits, Third EditionAnne W. Phillips

This book will help managers, management representatives, internal audit coordinators, and internal auditors implement a practical internal audit process that meets the requirements of ISO 9001:2008 while also

adding significant, measurable value to the organization’s bottom line.


ISO 9001:2008 Explained, Third Edition Charles A. Cianfrani, John E. “Jack” West, and Joseph J. Tsiakals

This book explains the meaning and intent of the requirements of ISO 9001:2008 and discusses the requirements as they relate to each product category.

Where appropriate, it elaborates on why the requirements are important. It includes a list of typical audit-type questions that an organization may use to appraise compliance with the requirements.


The ASQ ISO 9000:2000 Handbook Charles A. Cianfrani, Joseph J. Tsiakals, and John E. (Jack) West

Written by more than 30 experts in the field, The ASQ ISO 9000:2000 Handbook is one of the most comprehensive resources for all your ISO 9000 questions. This handbook provides valuable information

to those seeking ISO 9000 compliance as well as those who are already registered.


Provide priority code MNJCG19 and save 5% on your order of $75 or more and enjoy free shipping. Buy $100 or more and save 10% and receive free shipping when you provide priority code MNJCG29! Offer good through March 31, 2009. To receive this special offer you must call 800-248-1946.

For our complete portfolio of books, visit www.asq.org/quality-press.8

Cd ROM

ANSI/ISO/ASQ Q9001-2008: Quality management systems – Requirements This new standard will replace ANSI/ISO/ASQ 9001:2000. This standard specifies requirements for a quality management system where an organization needs to demonstrate its ability to consistently provide product that meets customer and applicable statutory

and regulatory requirements, and aims to enhance customer satisfaction through the effective application of the system, including processes for continual improvement of the system and the assurance of conformity to customer and applicable statutory and regulatory requirements. item: t860 item: t860E Member Price: $76.00 list/Forum/division Price: $95.00

PdF

The new ISO 9001:2008 standard is now available!

NEW NEW

PLEASE CALL 800-248-1946 TO RECEIVE THIS SPECIAL OFFER!

ISO Lesson Guide 2008: Pocket Guide to ISO 9001-2008, Third EditionJ.P. Russell and Dennis Arter72 pages. ISBN 978-0-87389-748-8. 3½ x 5½ spiralbound. 2009item: H1344Member Price: $14.00list/Forum/division Price: $24.00

Cracking the Case of ISO 9001:2000 for ManufacturingJohn E. (Jack) West and Charles A. Cianfrani224 pages. ISBN 978-0-87389-553-8. 3½ x 5½ spiralbound. 2003item: H1027Member Price: $14.00list/Forum/division Price: $24.00

Automotive Internal Auditor Pocket Guide: Process Auditing to ISO/TS 16949:2002Roderick A. Munro244 pages. ISBN 978-0-87389-617-7. 3½ x 5½ spiralbound. 2004item: H1217Member Price: $14.00list/Forum/division Price: $24.00

Effective Implementation of ISO 14001 Marilyn R. Block

This book provides a clear explanation of each ISO 14001:2004 requirement and describes how it compares to the comparable requirement in the original standard. It also presents the documentation developed by organizations from the heavy industry, service, and

government sectors. This book identifies the ways ISO 14001:2004 can be implemented within the constraints of business strategies, environmental imperatives, and regulatory requirements. It assists the process of comparing existing approaches and activities with the revised requirements, identifying weak or missing elements, and modifying the environmental management system to conform to ISO 14001:2004.


TS 16949: Insight From a Third-Party Auditor: With a Process Approach Audit ChecklistKaren Welch

This comprehensive process audit checklist does what many others do not: it groups the questions by process rather than by standard clauses, thus automatically guiding the auditor to conduct a process

approach audit. This manual was developed to assist anyone involved with conducting or planning quality system audits, including quality auditors, quality managers, quality system coordinators, management representatives, and quality engineers. In addition, potential auditees in any function or position should find the questions useful in preparing for an audit. The manual includes: a brief overview of the process approach; discussion of problem areas often found by third –party auditors; the process audit checklist; and forms to be used in conjunction with the process audit checklist to increase audit effectiveness.


Environmental Management Quick and Easy: Creating an Effective ISO 14001 EMS in Half the Time Joe Kausek

This book focuses on getting a basic yet effective environmental management system (EMS) in place with minimal effort so that the organization can move quickly toward the environmental performance

improvements that will be needed to meet the growing international demand for corporate environmental stewardship. The real benefit of ISO 14001 is that it can significantly improve an organization’s environmental performance while greatly improving its bottom line at the same time. Unfortunately, most companies that have implemented ISO 14001 have not yet moved beyond compliance and have not yet realized these dual benefits.


STA

NDARDS

9

Cd ROM

Cd ROM

NEW

NON PROFIT ORG. U.S. POSTAGE

PAIDMILWAUKEE, WI

PERMIT NO. 5419

Receive FREE

shipping and

save 5-10%

on your next

Quality Press order!

See inside for details.

gain a wealth of knowledge - asqasq.org/public/qpress/catalog-winter-2009.pdfgain a wealth of...

Documents