gamification: a 2013 horizonwatching trend report

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Contact: Bill Chamberlin, HorizonWatching Community Leader January 17, 2013 Gamification A 2013 HorizonWatching Trend Report

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The slides provide an overview on the Gamification trend for HorizonWatching Community members. Summary information about the Gamification trend is provided along with many links to additional resources. The slides are meant to be read/studied and the links are there for you to continue your learning. You may want to view the slides in slideshow mode so you can easily follow the links. Other HorizonWatching Trend Reports are available here on Slideshare. Follow my blog at www.billchamberlin.com for more information on emerging trends and technologies. Note: This presentation represents my thoughts and ideas….not those of my employer. - Bill Chamberlin, My LinkedIn Profile: : www.linkedin.com/in/whchamb My Website: http://www.billchamberlin.com

TRANSCRIPT

Contact: Bill Chamberlin, HorizonWatching Community Leader

January 17, 2013

GamificationA 2013 HorizonWatching Trend Report

© 2013 HorizonWatchingCreative Commons Attribution License

HorizonWatching Community

About This Trend Report

Purpose: The slides provide an overview on the Analytics trend for HorizonWatching Community members

Content: Summary information about the Analytics trend is provided along with many links to additional resources. The slides are meant to be read/studied and the links are there for you to continue your learning. You may want to view the slides in slideshow mode so you can easily follow the links

Other HorizonWatching Trend Reports: Are announced/discussed on the HorizonWatching blog and slide decks are posted on the Horizonwatching channel on Slideshare

HorizonWatching Community: For more on the HorizonWatching community please see the appendix

2 Analytics: A 2013 HorizonWatching Trend ReportJanuary 17, 2013

Note: This presentation represents my thoughts and ideas….not those of my employer. - Bill Chamberlin, [email protected]

© 2013 HorizonWatchingCreative Commons Attribution License

HorizonWatching Community

Gamification as a term started to take off in 2010 and today is a buzzword in the IT Industry. So what is Gamification?

3 Analytics: A 2013 HorizonWatching Trend ReportJanuary 17, 2013

“The insertion of game dynamics and mechanics into non-game activities to drive a desired behavior” – Forrester (link)

“Gamification is the use of game-thinking and game mechanics in non-game contexts in order to engage users and solve problems.” - Wikipedia (link)

“Gamification is the use of game mechanics to drive engagement in a non-game activity and change behaviors for a target audience.” – Gartner (link)

“The infusion of game design techniques, game mechanics, and/or game style into anything.” – Gartner (link)

Gamification For Beginners: Industry Professionalls are asked to define Gamification 

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HorizonWatching Community

Gamification Trends for 2013

1. Gamification Grows Up: As the media buzz from 2012 continues, case studies highlight successful uses of gamification and Business Leaders realize there is business value.

2. Designing for Success: Case Studies and Industry Best Practicies will reveal significant differences in design requirements depending on desired outcome.

3. Gamification is not easy: Successful implementations of Gamfication can require significant upfront planning and design work.

4. Integration with Mobile, Social & Collaboration Platforms: Users increasingly prefer gamfication efforts that are integrated with existing mobile, social and collaboration platforms.

5. Large Enterprise App Vendors Experiment: Expect large application vendors to experiment with embedding Gamifcation techniques directly into business applications.

6. Gamification Analytics: Expect innovative uses of analytics to understand how to optimize gamification techniques in order to influence behavior.

7. Significant Benefits: In 2013, there will be increased industry case study examples that demonstrate the value a cohesive, connected and playful team can achieve via gamification.

8. Skills and Training: Large enterprises will look to invest in developing skilled resources in Gamfication design and development.

9. Gamification Services: Lack of experience with Gamification will drive increased interest in Gamification Consultants.

4 Analytics: A 2013 HorizonWatching Trend ReportJanuary 17, 2013

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HorizonWatching Community

Gamification – Trend Overview

5 Analytics: A 2013 HorizonWatching Trend ReportJanuary 17, 2013

The goals of gamification are to achieve higher levels of engagement, change behaviors and stimulate innovation. The opportunities for businesses are great – from having more engaged customers, to crowdsourcing innovation or improving employee performance.

Drivers• Change Behavior• Improve Collaboration• Crowdsource Ideas• Accelerate Learning• Increase Participation • Increase Loyalty

Inhibitors/Challenges• Some think Gamification is not serious business• Poor game design• Games must be positioned with proper motivation• Some game players feel coerced or manipulated• Concerns about ROI of Gamification initiatives

Implications• IT Leaders should begin experimenting with a pilots across any and all business processes• Need to consider Mobile/Social Media Integration• New skilled resources will be needed in game design• Gamification will eventually be embedded in all enterprise applications

Gamification: - A Gartner Video

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HorizonWatching Community

There is ample evidence that interest in Gamification is growing

6 Analytics: A 2013 HorizonWatching Trend ReportJanuary 17, 2013

“TechNavio's analysts forecast the Global Gamification market to grow rapidly at a CAGR of more than 99 percent over the period 2012-2016.” – TechNavio (link)

Got Game? Job Ads for Video Gaming Talent Increasing – Source: Wanted Analytics

“M2 Research forecasts the market to reach $242 million by the end of 2012 and climb to $2.8 billion by 2016.” – M2 Research (link)

“By 2014, more than 70 percent of Global 2000 organizations will have at least one "gamified" application” – Gartner (link)

“During 2012, 20 percent of Global 2000 organizations will deploy a gamified application.” - Gartner (link)

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HorizonWatching Community

Gamification has broad appeal and there is evidence of examples in a wide range of industries

7 Analytics: A 2013 HorizonWatching Trend ReportJanuary 17, 2013

• Art• Commerce• Education• Enterprise• Entertainment• Environment• Design• Government• Health & Fitness• Life• Marketing• Mobile• News• Social Good

“Increasingly, organizations like Marriott, Deloitte, Aetna and even the Department of Defense are using gaming to recruit, develop and motivate employees..” – Forbes (link)

– TechNavio (link)

Examples

Source – Gamification Wiki

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HorizonWatching Community

Successful implementation of Gamification requires upfront planning and design to match game techniques to desired outcomes.

8 Analytics: A 2013 HorizonWatching Trend ReportJanuary 17, 2013

Gamification Trends and Strategies to Help Prepare for the Future – Gartner Webinar

“For a gamified application truly to engage its audience, three key ingredients must be present and correctly positioned: motivation, momentum and meaning (collectively known as "M³").” - Gartner (link)

“Understanding how to apply game mechanics to motivate positive behavioral change is critical to success.” - Gartner (link)

“The difficulty in selecting the right solution from the wide variety of options available is one of the major challenges confronting this market” - TechNavio (link)

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HorizonWatching Community

Gabe Zicherman, CEO of Gamification Corp. is an Industry Thought Leader, Author, and Speaker on the topic of Gamification

9 Analytics: A 2013 HorizonWatching Trend ReportJanuary 17, 2013

Fun is the Future: Mastering Gamification

Keynote Gabe Zichermann at TNW2012

“Gamification is the process of using Game Thinking and Game Dynamics to Engage Audiences and Solve Problems” – Gabe Zichermann (link)

Gabe Zichermann: How games make kids smarter

Books

Company: Gamification Corp.

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HorizonWatching Community

Gamification – Selected Analyst Websites and Resources

10 Analytics: A 2013 HorizonWatching Trend ReportJanuary 17, 2013

• Forrester: • Gamification Reports • Gamification Blog Posts • Gamification

• Gartner:• Gamification Research• Gamification Blog Posts

• IDC: Search for Gamification

• M2 Research:•  Gamified Engagement

• Gamification in 2012

• PewResearch Center:•

Gamification: Experts expect ‘game layers’ to expand in the future

• The Future of Gamification

• TechNavio: Global Gamification Market 2012-2016

Gamification in 2012 – M2 Research Report

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HorizonWatching Community

Gamification – Selected Media Websites and Resources

11 Analytics: A 2013 HorizonWatching Trend ReportJanuary 17, 2013

• BBC:  Gamification: Is it game over?

• Businessweek:  The Game of Business  and The CEO Guide to Business Gamification

• CIO.com:   For CIOs, the Games Are Just Beginning

• ComputerWorld:  Making games of enterprise software and Companies can use gamification as a doorway to innovation

• Fast Compay: The World’s 50 Most Innovative Companies - 2012

• Forbes:  'For the Win': How Gamification Can Transform Your Business

• Gamfication Corp. Website

• Howstuffworks:  How Gamification Works

• InformationWeek:  7 Examples:  Put Gamification To Work and Big Data And Gamification: Good Partners?

• InfoWorld:  Gamification of the enterprise and Gamification: The buzzword that can ruin your apps and business

How Gamification Works – How Stuff Works

19 Gamification Trend Articles for 2013 - HorizonWatching

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HorizonWatching Community

Gamification – IT Vendor/Consultant Websites & Resources

12 Analytics: A 2013 HorizonWatching Trend ReportJanuary 17, 2013

• Accenture: Gamification and Workplace Behavior Modification

• Badgeville:  Gamification

• Bunchball.com: What is Gamification?  and  Gamification Blog

• Cognizant:  Gamification: It’s all About Processes

• Consultancy Matters:  Gamification of E-Learning

• Deloitte:   Gamification: Should Business Take Games Seriously? and Tech Trends 2012 - Gamification

• Enterprise-Gamification.com  Website and Gamification Facts & Figures 

• Happiest Minds:  Enterprise Gamification

• IBM: Gamification: Unlocking hidden collaboration potential

• Lithium:  Gamification beyond Business and Future Challenges

• Microsoft:  Webinar:  Theses on the Power and Efficacy of Gamifications

• Oracle:  Blog: Gamification in the Enterprise

• PWC:  Enterprise Gamification:  Buzzword or Business Tool

• SAP:   A Generic Platform for Enterprise Gamification

• Tata Consultancy Services:  Immersive Training and Simulation in Gamification

Gamification: Delivering Winning Social Customer Experiences – Lithium

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HorizonWatching Community

Gamification – Social Media Sites and Searches

13 Analytics: A 2013 HorizonWatching Trend ReportJanuary 17, 2013

• Gamification.org Gamification Wiki

• Gamification Community

• Google Blog Search:  Gamification

• Technorati Blog Search: Blog posts tagged Gamification

• Google+ Communities Search:  Gamification

• LinkedIn Group Search:  Gamification

• Pinterest Search:  Gamification

• Slideshare search:  Gamification

• Twitter hashtag searches: Gamification

• Tumblr Search:  Gamification

• YouTube:  Gamification Playlists and Gamification Channels

• Wikipedia:   Gamification Gamification Wiki – Gamification.org

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HorizonWatching Community

Gamification – Selected White Papers & Other Resources

14 Analytics: A 2013 HorizonWatching Trend ReportJanuary 17, 2013

•Gamification, an online course offered by Coursera.org •2013 Gamification Summit – San Francisco, April 16-18, 2013  •Current situation of Gamification in Japan, presentation by Kenji Ono, International Game Developer,

Published 2012Sept, 50 pages •Gamification Keynote Gabe Zichermann at TNW2012, a 35 minute video of Gabe Zicherman

presenting at The Next Web Conference, April 2012 •Gamification:  The Serious Business of Fun – What Gamification and Social Media Mean for Banking

, By Misys.com, Published 2012Aug, 6 pages   •Gamification for Professionals in the Development Area of Electronic Games, Presented at

SBGames 2012, Published 2012Oct, 4 pages •The Gamification of Learning:  What Research Says About Simulations & Serious Games,  By Karl

M. Kapp of Bloomsburg University, Published 2012Oct, 46 pages •Gamification and Serious Games for Personalized Health, by Simon McCallum of Gjovik University

College, Norway, Published 2012June,  11 pages •Gamification 2012 – 2017(auto download of PDF File), A brochure of a research offering, by

Research And Markets, Published 2012Dec, 9 pages •Strategies for Meaningful Gamification: Concepts behind Transformative Play and Participatory Museums

, by Scott Nicholson, Associate Professor, Syracuse University School of Information Studies, Published 2012Sept, 16 pages

•Gamification beyond Business and Future Challenges, by Michael Wu, Ph.D. is Lithium's Principal Scientist of Analytics

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HorizonWatching Community

Gamification – Selected Books

15 Analytics: A 2013 HorizonWatching Trend ReportJanuary 17, 2013

•Creativity: Flow and the Psychology of Discovery and Invention, by Mihaly Csikszetmihalvi

•Enterprise Games: Using Game Mechanics to Build a Better Business by Michael H. Hugos

•For the Win: How Game Thinking Can Revolutionize Your Business by Kevin Werbach and Dan Hunter

•Game-Based Marketing: Inspire Customer Loyalty Through Rewards, Challenges, and Contests

 by Gabe Zichermann and Joselin Linder

•Game On: Energize Your Business with Social Media Games by Jon Radoff 

•Gamification: A Simple Introduction & a Bit More by Andrzej Marczewski

•Gamification by Design: Implementing Game Mechanics in Web and Mobile Apps by Gabe Zichermann and Christopher Cunningham

•Make Space: How to Set the Stage for Creative Collaboration, by Scott Doorley

•Reality Is Broken: Why Games Make Us Better and How They Can Change the World by Jane McGonigal

•The Gamification of Learning and Instruction: Game-based Methods and Strategies for Training and Education

 by Karl M. Kapp

•The Rise of the Creative Class: And How It's Transforming Work, Leisure, Community, and Everyday Life

, by Richard Florida

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HorizonWatching Community

Gamification – Selected Videos

16 Analytics: A 2013 HorizonWatching Trend ReportJanuary 17, 2013

•7 ways games reward the brain, by Tom Chatfield, a TED video

•Flow, the secret to happiness, by Mihaly Csikszentmihalyi, A TED video

•'For the Win': How Gamification Can Transform Your Business, by Kevin Werbach and Dan Hunter, a Knowledge@Wharton Video

•Gamification: What’s Next, by Gabe Zicherman, at Gamification Summit 2012

•Gaming can make a better world, by Jane McGonigal, A TED video

•Gaming for understanding, by Brenda Brathwaite, a TED Videos

•How games make kids smarter, by Gave Zichermann, A TED video

•The game that can give you 10 extra years of life, by Jane McGonigal, a TED video

•When games invade real life , by Jesse Schell, a TED Video

•Why work doesn't happen at work, by Jason Fried, a TED video

•2012 Gamification Summit Videos: http://fora.tv/conference/gamification_summit_2012

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HorizonWatching Community

Gamification – Selected www.ibm.com Resources and Links

17 Analytics: A 2013 HorizonWatching Trend ReportJanuary 17, 2013

ibm.com links• GBS: Smarter Games for Education and Training • GBS: Smarter Games for Military• GBS: Gaming• Website: Innov8 • Website: CityOne • Report: Serious Solutions with Serious Games• Article:

Serious games for smarter skills: The future of learning• Presentation: Serious Games beyond Training• Paper:

Serious Games: An Innovative Way to Accelerate Deep Skills• IBM Research Project: Games for Crowds• IBM Report:

Virtual Worlds, Real Leaders: Online games put the future of business leadership on display

IBM in Social• Twitter: @INNOV8game• YouTube:  IBM Smart Play Framework: Serious Games• YouTube: IBM Innov8 and CityOne

Serious Games Overview Video• YouTube: IBM CityOne: A Smarter Planet game (full version)

Serious Solutions with Serious Games – IBM Paper

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Appendix: About The HorizonWatching Community

Launched 2006: About HorizonWatching

Blog: Horizonwatching – Thought Leadership Blog

Tumblr Quote Blog = HorizonWatching

Twitter = HorizonWatching

Slideshare = HorizonWatching (an external version of this deck will be posted here)

Facebook = HorizonWatching

LinkedIn Community = HorizonWatching

18 Analytics: A 2013 HorizonWatching Trend ReportJanuary 17, 2013