gamification and engagement

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gamification: new engagement gabe zichermann @gzicherm CC - FLICKR.COM/DEBAIRD

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Page 1: Gamification and Engagement

gamification: new

engagement

gabe zichermann

@gzicherm

CC - FLICKR.COM/DEBAIRD

Page 2: Gamification and Engagement

change is hard

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Pew Research

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COLLECTIVE CHANGE IS EXPONENTIAL INDIVIDUAL CHANGE IS LINEAR

COPYRIGHT TIME INC

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feedback friends fun

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gamification

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GAMES ARE WIRED TO PRODUCE PLEASURE

THE MOTIVATION TO PERSEVERE (IN GAMES) IS THE BRAIN SEEKING ANOTHER SURGE OF DOPAMINE -- THE FUEL OF INTRINSIC REINFORCEMENT.

Judy Willis MD

CC FLICKR.COM/SCOTTFIDD

wired for pleasure

Page 8: Gamification and Engagement

DOPAMINE: THE WONDER DRUG

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GAMES CAN MAKE YOU SMARTER

MAY ET AL - 2004-2008 -- JUGGLING FOR 12 WEEKS MARKEDLY INCREASES GREY MATTER.

THE ACT OF LEARNING NEW THINGS IS THE TRIGGER, NOT PERFORMANCE.

MULTILINGUAL CHILDREN HAVE MORE GREY MATTER, 15% BETTER STANDARDIZED TEST PERFORMANCE OVERALL

CC FLICKR.COM/EL_MOMENTO_I_SITIO_APROPIADOS

grey matter and games

Page 10: Gamification and Engagement

MULTITASKING TO THE MAX: WOW

CHAT VOICE CHAT TEXT OPERATE CHARACTER MANAGE: SHORT-TERM OBJECTIVE MANAGE: LONG-TERM OBJECTIVES MANAGE INTERRUPTS

CC FLICKR.COM/THATPATTI

multitasking masters

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too slow

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gamification is: the process of using game thinking &

mechanics to engage users

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gamification is not just

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Recency

Frequency

Duration

Virality

Ratings

ENGAGEMENT

ESCORE

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hi, i'm gabe zichermann

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gamification.co

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PARTIAL CLIENT LIST

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GSummit.com

San Francisco, June 19-21

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NISSAN LEAF

FORD FUSIONTOYOTA PRIUS

AUTOMOTIVE GAMIFICATION

HONDA INSIGHT

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RYPPLE, DUEPROPS

FEEDBACK, GOALS & 360 EMPLOYEE ENGAGEMENT

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BARTLE’S PLAYER TYPES

ACTING

INTERACTING

PEOPLE ENVIRONMENT

KILLERS

SOCIALIZERS

ACHIEVERS

EXPLORERS

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STATUSACCESSPOWERSTUFF

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@gzicherm