Get faster results and more business value the Vree way

by: Sergio C. Carbone, CIOBuilding with commercial tools and pre-packaged industry data models is Vree’s edge to accelerate time to value. These tools allow Vree to integrate and enrich activities across the data warehouse, enterprise resource planning (ERP), and master data management (MDM). They are key to taming fragmented systems and providing advanced reporting and analysis of key metrics.

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EngagePatients

Organize Patient Care

OptimizeCare Flow

MeasureAnalytics

About Vree Health®

Vree Health fills gaps in care for health providers and patients by leveraging technology-enabled services to engage patients and their families with individualized health support and also coordinate care across providers and extended care teams.

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We needed abetter way

• Earlier Learning– Big 3 solution– Home Grown solution

• Our goals were limited by our software

• The cost of anything innovative was always too high

• We needed a head start – a good start

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Why did these efforts fail?

• The solution didn’t address most important features– Tried to create everything DIY– Poor feature definition and prioritization– Couldn’t spend time on high value efforts

• Permanent “experience” of supporting it– No economies of scale to cover costs– Complexity – too much technical functionality to cover

• Staff had become disconnected from internals and no longer understood the landscape

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Start with the best to be the best

• iWay’s Master Data Suite gave us our head start– Technical solutions– Off-the-shelf capabilities – Pre-packaged industry data

models – Experts

• IBI accelerated our game• This was our good start

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Why stand on the shoulders of others?

• Existing commercial solutions provide year’s of head start and capability

• Solutions for issues we only began to know existed

• Continuously improved, expanded, and serviced• Supported by departments of dedicated well

managed staff• Experts to team with and guide us to success

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Not the time tosit back

• The right technology is an enabler

• It’s the opportunity• The head start we

needed• We exploited it

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Fresh approach and acceleration

• It changed our thinking – our goal setting• No more suffocating talk of why our technology

wouldn’t let us do things• We were finally talking about what OUR product

needed to do• Planning sessions had energy• Roadmaps had integrity• Not just meeting objectives – surpassing them

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patient relationship management

dataharmonization

dataintegration

patient education

patient health check monitoring(multichannel – web, mobile, ivr, people)

communityrelationship management

behavioralcoaching

patient health record

care planadherence

The EngageAdvantage platform

• Optimizes Client Service efficiency (ERP)

• Scalable and still provides individualized patient experiences

• Adaptable through configuration not customization

engageadvantage

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Conceptual architecture

LabsPharmacyProfessional Portal

Application Server

Admin Portal

ConsumerPortal N + 1

Program 1 Program 2, 3, 4...

Application Server

Content Management

BusinessProcess

Management

Access & Authentication

ElectronicMedical Record

Rules Engine

Presentation Layer

Data Integration Layer

MobileSensors

Application Server

EMRHIE

Service Desks

Data Management & Informatics Layer

Integration Layer

Real-Time Engagement

Insight Reporting

Real-Time Intelligence HDS & ODS MDM

Visualization & Reporting

Application Server

EPPIVR

Service Bus (Service Layer)

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Capabilities for ValueConfig. Control Center

EHR

CRM

3C Logic

Service Center Suite

Remote Device

Integration

Indications+Contra

Security

IBI WebFocus

Quality Measure

Suite

Open Partner Integration

Reporting

HLI

EMR Integration

ETL

Fast, Proven, Successful!Serv-U IBI Data

Quality VMWare

Life Science Patients

TransitionAdvantage

Med Advantage

Procedure Advantage

Insight Advantage

ExperienceAdvantage

Faster Time to Value!

MedicationRecon.

MedicationHistory

Care Plan Health Check Notification Center Enrollment HIE Risk

Stratification Med List

Real-time API Based

IntegrationData Mart Workflow Portal UI System

Observation Messaging MDM

SharePoint& .Net

SQL Server 2008

IBI Service Manager

File Transfer Integrations

Reference Data

BehavioralObservations

HIPAAContainment

Consent Management

Vree Open Developer Kit

Data Visualization

Outreach

IOS FrameworkAnalytics

Mobile Framework

Adapting With Market

Need!

Physicians Caregivers

AndroidFramework

Expanding…

Our Future!

Lowering Costs…

Providers Government

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Are you ready?

A little “How to”

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Good planning – good plan

• Think about YOUR functionality

• Articulate the business objective / results

• Identify what’s critical• Challenge the timing of

functionality• Understand the

relationships, rules, and flows

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Select your technology partner

In 2015 and 2014 Vree Health Engineering delivered on 100% of its department objectives and

software deliveries

Our choice of partnering with Information Builder’s and the iWay product was key in our success

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Do less – get more value

• You must eliminate all thinking that is not in YOUR solution space.

• Stop talking tech – well… try to• No data or process for low-value purposes

– Think actionable equals high value– The cheapest code is the cost you don’t write

• Assign work to experts early– Higher value from them– Fewer mistakes

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Deliver “must have’s” early

• Use existing works shamelessly• Routinely reconcile current tact to the objective /

desired result• Vet features / functionality for their support of

the objective and relative priority• Model only what passes this vetting activity• Create a common understanding of what each

piece of the model brings to the solution• Release “good enough” ASAP then learn more

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Now is time forDISCIPLINE

• Protect priority – embrace “we don’t need that yet”

• Get ready to say “no” to add on’s

• It’s okay to not build lower priority capabilities now as long as you plan for how they will fit

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Key takeaways to start

• Commitment to vision – Focus on the objective and relentlessly guard it– Actions over information– Invest; your future relies on it

• Get it on the street– What you start with needs to make a difference early– Specialize in delivering tangible customer value– Start simple and “learn” into it

• Always get an expert– Don’t let your staff do it alone – Select the right product and start ahead of the game– Get the right team

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See – you are ready

Ask them to be better than they see themselves

Celebrate every win