7Ways to Get the Most Out of Your

ERP System

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A Practical Guide for Manufacturers

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Lets suppose for a moment that

Far from the well-appointed offices ofsenior management, a worker on aforklift puts away a truckload of partsthat have just arrived.

He makes some notes about therecent delivery on his yellow pad andplans to key the quantity and partnumbers into the system after his break.

When he is finally ready to enter thedata, he is rushed because anothertruck has just arrived at the dock andis waiting to be unloaded.

And as careful as he tries to be, he makes a mistake. He keys in 550units instead of 55 units, andreturns to his duties.

For a short period of time, no one is aware of the key data entrymistakes that have been made.

But by now, the incorrect dataentered by the forklift operator, alongwith the inaccurate data keyed in byothers, is circulating throughout the enterprise.

Its not until orders cant be filled and inventory doesnt matchreceiving reports that the mistakesare discovered.

Unknowingly, managers tasked withmaking vital decisions are doing sowith badly flawed data. And the awe-some power of their expensiveEnterprise Resource Planning system,intended to assist the supervisors andmanagers, is failing them because ofinaccurate information.

However, none of this had to happen

If our fictitious manufacturer hadintegrated a wireless network fromSymbol Technologies, the forkliftdriver would have scanned in thecorrect quantity, which would havebeen available to the rest of theenterprise in real time, and themanagers would have beenassured of making decisionsbased on accurate data.

If this is what you want for your company, read on.

How can you make sure that onlyaccurate data becomes the basisof your crucial assumptions and decisions?

Trust Symbol Technologies, theworld leader in wireless networksolutions and data capture technology, to deliver proven,practical, and affordable answers.

This is the story of how we canprovide them to you

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Avoid the Bad Data Syndrome that affectsso many companies ERP systems

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Your ERP System is Only as Good as the Data You Feed It

We Can Help withVital Plant Floor and WarehouseApplications:

Raw material receiving

Inventory control

Time and attendance/job tracking

Work-in-process

Preventive maintenance

Quality control

Shipping

Receiving

Put-away

Picking

And more!

As a manufacturer using an EnterpriseResource Planning (ERP) system, you knowits hungry for data in order to performwell. But as in any management program,garbage ingarbage out. What are youfeeding your ERP system?

Plug in numbers, facts, and statistics, andit will make information instantly availableall across the enterprise. The trouble is, ifyoure entering incomplete or inaccuratedata, trouble can quickly spread far andwide, causing decision makers to makepoor decisions.

But theres a way to eliminate these kindsof problems and mistakes. Symbol under-stands that your ERP system represents ahuge investment, and we know how you can quickly get the largest return onthat investment.

We specialize in helping companies likeyours get the most from their ERP systems,giving users the ability to enter and accessreal-time, accurate data right from their point of activity.

By combining the power of Symbols mobilecomputers, wireless network solutions andbar code scanners, we put vital informationwhere your company needs it most.

At your fingertips.

Get the most from your ERP system with a wireless plant floor.

When a plant floor is installedwith Symbols Spectrum24 wirelessnetworking technology, theres no needto tether people to bulky equipment.And you wont have to wait around foremployees to laboriously (and ofteninaccurately) enter data by hand at theend of their shift or the end of the day.This ensures that error-free informationon transactions moves quickly from yourplant floor or warehouse right intoyour ERP system.

The bottom line? Your key businessprocesses execute quickly, consistently, and reliably.

The wireless plant floor isnt the wave ofthe future. Its here today and its availablenow at an affordable price. Isnt it time youfound out more about how Symbol can goto work for you?

With a Symbol solution in place, yourmanufacturing floor becomes the sourceof communicating accurate, real-timedata. The result? You harness the full power of your ERP system formaximum performance.

7Ways to Get theMost Out of YourERP System

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Whether youre collecting information on the plant floor orin the warehouse, it can be difficult to getvital data into your system. Thats becausedata is normally entered in a two-stepmanner. First, its written down and thenits keyed into the system. As a result, themargin for error is high.

Its also a fact that the people doing this kindof work are the least likely to appreciate theimpact of poorly collected data. They maynot understand that, with an ERP system,bad data can spread quickly through theentire enterprise, and that important decisions are only as good as the datatheyre based on.

With a wireless solution from Symbol, thingsare different. We use the latest wireless network solutions and bar code data cap-ture technologies to make sure that onlyaccurate data gets into your ERP system.

When you purchase adata collection solution for your ERP system,you want to deal with a company that trulyunderstands your unique business challenges.Symbol has the experience and expertiseyoure looking for. One call does it all, andbrings in all the right resources.

1Ensure All Data is Accurate and Timely.

3 Make the RightPurchase Decision.

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These are all thingsthat your ERP system was designed to do.But, as you may have already learned, yourERP system is not delivering full value if vitaldata from the plant floor and warehouseisnt making it into the system.

Symbol can help you meet challenges likethese every step of the way.

The first thing we do is listen. We workclosely with you to clearly define all ofyour data collection needs. Then, wecreate a design-document that specifiesyour requirements and defines the metricsof your completed system. Next, we usethe appropriate hardware and softwaredata collection tools and execute the plan.Finally, we follow up with post-installationtraining and support that ensures your ERPsystem is living up to its promise.

We will also work with your in-houseimplementation team, or provide a completeturnkey system. Whatever products or serv-ices you need, weve have the solution tomeet your ERP challenges.

2 Slash Inventory, Cut Costs, and Increase Efficiency.

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All of our solutionsare! You see, we understand that you wantto start getting important plant floor andwarehouse data into your ERP system asquickly as possible but thats not all.You also want to be able to maintain andenhance your system without extensivefollow-up processes. The good news isthat Symbol can provide leading-edgesoftware tools that allow you to adapt thesystem to your changing needs.

If youre looking forpower and flexibility at an extremelyaffordable price, take a close look at whatSymbol has to offer. We are dedicated toproviding truly cost-effective solutions thatspeed up the return on the investmentyou made in your ERP system.

To find out how little a proven, time-tested solution would cost for your com-pany, give us a call at 1.800.722.6234.Well be glad to give you all the informa-tion you need to get the most out of yourERP system.

6 Make Sure Your Solutions are Easy to Maintain and Enhance.

7 Start with a Truly Affordable Solution.

Symbol teams upwith the most innovative business partnerswho will be with you from planningthrough installation to technical support.

Our partners measure up to our highstandards and have met a set of rigorouscriteria in order to bring you a completesuite of complementary products, softwareand service solutions. In other words, withtheir help and Symbols products, theresno ERP solution, simple or complex, thatwe cant provide.

5 Know Who Stands Behindthe ProductsYou Buy.

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While youre planningand executing your migration to an ERPsystem, youre continuing to operate withyour legacy system. Your personnel arealready familiar with it and are comfortableusing it. In fact, you may already have adata collection system installed that isintegrated with the legacy system. Butas you may be discovering, migrating thedata collection system to an ERP systemis not always easy!

If you want to significantly reduce the difficulty inherent in switching froman old system to a new one, Symbolcan help. We have the know-howneeded to integrate mobile and wirelessdata collection systems with a varietyof legacy systems, as well as withyour ERP system.

4 Integrate Existing Data-handlingProcesses.

This should come as no surprise. Symbol Technologies is the world leader

in wireless network solutions, mobilecomputing and bar code scanning

technology. We offer solutionsthat will help you cut costsand inventories, fast.

Heres a quick introduction toa few of the most important

technologies that will help you gathervital information for your ERP system to useand manage. Whether your applicationchallenge requires bar code scanning,mobile computers or a wireless networksolution, Symbol has the product, serviceand support to meet your demands.

Bar Code Scanning point and capture information thatscollected accurately.

Bar code scanners are the work-horses of automatic data captureand come in a wide variety ofmodelshand-held, hands-free,fixed mount, wearable, ruggedized,all-range, and even wireless. Bar code scanners are ideal forscan-intensive applications when youneed to capture data quickly and accu-rately. High-performance scanning tech-nology is extremely compact, lightweight,durable, and easy to integrate. And barcode scanners like the Symbol RS 1 RingScanner are so small, they can be worn on your index finger!

Wireless Computing the new frontier.

The latest wireless technology lets youprocess information in real time for thatextra competitive edge. For example,Symbols Spectrum24 is a powerful wirelessLAN designed to comply with the IEEE802.11 international standard for wireless

communications. SymbolsSpectrum24 system offers highperformance, compatibility withcurrent technologies, and easyintegration of future applicationtools. Symbols Spectrum24

system delivers high-performance,high-throughput RF LAN technology

you can count on.

Key-based Computing lets you go where the data is.

Todays rugged, lightweight, portable,ergonomically designedhand-held computers letusers Work where the datais. This means they cangather important warehouseand factory floor informationquickly and accurately, and connectit with your client/server networkfor timely, reliable decision support.Portable hand-held computers offer powerful data management capabilitiesand are available in every configurationfrom pen-based computers, to wearablesystems, to hand-held terminals. SymbolTechnologies offers a wide selection of affordable, portable laser scanners.

Mobile Computing collect data at the point of activity.

Designed specifically for mobile, information-intensive applications,Symbols hand-held computers bringintegrated scanning and network communications solutions to the point of activity, enabling workers and

management to communicate in real timeover Symbols Spectrum24 wireless network. They solve many applicationchallenges throughout allindustries. Integrate them intoyour enterprise and increase theefficiency of your operations.

Vehicle Mount Computers bar code data captureon the move.

Vehicle Radio Computersare rugged, touch screen, PC-compatiblecomputers that provide advanced processingcapability, while withstanding physicalshock and vibration. Available in wirelessvehicle mount configurations, Symbolsversatile VRC 8900 systems support diverseinformation, management, and datatracking applications. From cross-dock toforklift to yard management, SymbolsVRC series has the versatility to meet yourtoughest requirements.

Symbol Proudly Offers Proven, Time-tested Products

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A Wireless Network Can Solve Some of

the Toughest Challenges You Face

How does a Symbol solution improve operations?

Simply put, it helps avoid the inevitablehuman errors inherent in a manual system,and provides real-time information thatyou can put to use immediately. Forexample, a Symbol Spectrum24 wirelesslocal area network (WLAN) can help aforklift truck operator decrease the timespent searching for a specific item, optimize pick-path travel distances, andreduce rewarehousing.

With a Symbol solution, youllalso benefit from:

Reducing key-entry labor andsafety stock levels.

Eliminating physical inventories.

Enjoying fewer lost sales andback orders caused by aninaccurate inventory.

Lowering inventory write-offs.

Reducing manufacturing overrunscaused by inaccurate inventory levels.

Lowering manufacturing disruptioncosts caused by material outages.

And thats just for starters!

No wonder companies that have alreadyput the power of wireless data capturetechnology to work have discovered animportant fact. Thats what you actually dowith datahow it is collected, processed,and acted oncan slash manufacturingcosts, increase productivity, anddramatically boost profits.

If youre looking for a way to improveyour bottom line and meet the toughcompetitive challenges you face, takea close look at what a wireless networkcan do for your organization.

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The most valuable asset in your plant isntmachinery. Its up-to-date, accurate information

that you can put to use. No wonder wirelesscomputing technology is being enthusiastically

adopted by so many bottom-line-orientedcompanies and organizations.

If you want to raise profits, cut costs, and stayahead of the competition, now is the time to findout more about wireless technology and how it

can gather vital information in your warehouses.

What makes wireless computing so exciting?The fact that it lets users in your warehouses andon your shop floor go where the data is, freely

and unencumbered. And also that they can gatherimportant information quickly and accurately,

and instantly put it to use for timely,reliable decision support.

Wireless networks have proven themselvesas great tools for manufacturers to boost

productivity, cut costs, and increase profitability.

Isnt it time you join the wireless computing revolution?

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Symbol Technologies, Inc., winner of theNational Medal of Technology, is a globalleader in mobile data transaction systems,providing innovative customer solutions

based on wireless networking for data andvoice, application-specific mobile

computing and bar code data capture.Symbols wireless information appliancesconnect the physical world of people onthe move, packages, paper and shippingpallets, to information systems and the

Internet. Today, some 10 million Symbolbar code scanners, mobile computers andwireless networks are utilized worldwide in

markets ranging from retail to transportation and distribution logistics,

manufacturing, parcel and postal delivery,government, healthcare and education.

Symbols systems and products are used toincrease productivity from the factory floor

to the retail store, to the enterprise and out to the home.

For more information aboutSymbols products and solutions,

visit our web site atwww.symbol.com.

For North America, Latin America and CanadaSymbol TechnologiesThe AmericasOne Symbol PlazaHoltsville, NY 11742-1300TEL: 1.800.722.6234/1.631.738.2400FAX: 1.631.738.5990

Symbol World Wide Web Internet SiteFor a complete list of Symbol subsidiaries and Symbol Business Partners worldwide contact us at:http://www.symbol.comE-mail: webmaster@symbol.com

Corporate Headquarters Symbol Technologies, IncOne Symbol PlazaHoltsville, NY 11742-1300TEL: 1.800.722.6234/1.631.738.2400FAX: 1.631.738.5990

For Europe, Middle East and AfricaSymbol TechnologiesEMEA DivisionSymbol Place, Winnersh TriangleBerkshire, England RG41 5TPTEL: 44.118.945.7000FAX: 44.118.945.7500

For Asia Pacific AreaSymbol Technologies Asia Inc.(Singapore Branch)Asia Pacific Division230 Victoria Street #05-07/09Bugis Junction Office TowerSingapore 188024TEL: 65.796.9600/FAX: 65.337.6488

Part No. 20128 Printed in USA 8.02 2002 Symbol Technologies, Inc.

Symbol is an ISO 9001 ANSI-RAB, SCC, RVA, and UKAS registered company, as scope definitions apply.

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Want to find out what wireless network solutions andbar code data technology can do for your business or

organization? Consider this a personal invitation to give us a call. Wed be delighted to learn about your

manufacturing operation and then give you somepractical ideas that could save you a lot of money.

Please remember that were not a sales unit. Our onlyjob is to introduce forward-looking manufacturers like

you to exciting technologies that are proving themselves every day. We hope to hear from you soon!

Peg HaigySymbol Technologies

Business Development Information Center1.800.722.6234

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