getting results from the whole organization means it’s not just about the environment
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Show Me the Money. Getting Results From the Whole Organization Means It’s Not Just About the Environment. Panel Presentation & Discussion. Getting Results from the Whole Organization: ANAB Moves Toward Integration of Standards-based Management Systems. Should You? - PowerPoint PPT PresentationTRANSCRIPT
Getting Results From the Whole
Organization Means It’s Not Just About the Environment
Show Me the MoneyShow Me the Money
Panel Presentation & Discussion
Getting Results from the Whole Organization: ANAB Moves Toward Integration of Standards-based Management Systems. Should You?Chris Spire, QEP
President, Spire Environmental Consulting Be Careful Who You Listen To
Douglas B. Johnson, Ph.D. President, Environmental Intelligence Inc.
Getting Results: Show Management the MoneySandra B. Austin and Michael G. Coleman,
Ph.D. Principals, The Coleman Austin Group, Inc.
Lack of Management System Results
EnvironmentalAgencies
NGOs &Community
Customers
CertifiedManagement
SystemsPerformanceCompliance
Qual
ity
Employees& Unions
Saf
ety
Proliferation of Management Systems
ISO 9001
RIOS
RCMS
AS 9100
NFPA 1600
ISO 27001
ISO 13485
ISO 28000
RC 14001
TL 9000
ISO 16949
SFI
ANSI Z10
ISO 22000
ISO 14001
Proliferation of Management Systems
Quality Management System - ISO 9001:1987 Aerospace Quality Management System
- AS 9100:1997 Medical Devices Quality Management
System - ISO 13485:2000 Telecommunications Quality
Management System - TL 9000:2001 US Automotive Management System
- ISO 16949:2002 Environmental Management System
- ISO 14001:1996 Responsible Care Management System
- RC 14001:2002 Sustainable Forestry Initiative - SFI:2005
EQMS
S
Proliferation of Management Systems
Occupational Health and Safety Management System - ANSI Z10:2005
Recycling Industry Operating Standard - RIOS:2005
Food Safety Management System - ISO 22000:2006
Information Security Management System - ISO 27001:2005
Security Management System - ISO 28000
Responsible Care Management System - RCMS
EQMS
S
OHSMS
RCMS
FSMSRIOS
ISMS SMS
Conformity Assessment
International Accreditation Foundation (IAF)ANSI-ASQ National Accreditation Board (ANAB)
Spin-off the Registrar Accreditation Board and the certification business to RAB-QSA
Consolidate EMS and QMS Councils into an Accreditation Council
Form Committees of Experts within the Accreditation Council
Provide Accreditation Auditors with the competency to assess multiple management systems
Industry Integration
Environmental, health and safety merged and often one management system developed
Responsible Care (RC 14001) was created to integrate environmental, health safety and security with an expanded scope to carriers, suppliers, distributors, customers, contractors and third party providers
A few integrate EMS and QMS Many integrate QMS and the spin-off
systems Integration often includes procedures
/records, processes, information technology and audits
OPN
ENV
Lack of Management System Results
Goals of the management systemRisk Reduction
Cost Avoidance
Cycle Time Reduction
Rework/Defect/Problem
Reduction
Cost Reduction/Profit
Enhancement
EMS Study
Value of ISO 14001 EMS?
Some organizations have not improved at all
Many organizations have demonstrated continual improvement but not substantial
A few organizations have obtained significant improvements
Output Matters
ANAB Heads Up – Focus on results
Audit process – auditors look for results primarily from objectives and targets
If results are not positive, look for management system elements that may be broken
Communicate “output matters” message to organizations
Industry Response
QMS EMS OHSMS SMS Industry MS
STANDARDS ISO 9001 ISO 14001 OSHAS 18001 N/A AS 9100 STANDARDS
P POLICY POLICY
M
COMMUNICATION
DOCUMENTATION
I
S
RECORDS
AUDITS
D
C
A
INTEGRATED MANAGEMENT SYSTEMMANAGEMENT SYSTEMS
ORGANIZATION POLICY
DEFECTS ANALYSIS
ASPECT ANALYSIS
RISK ASSESSMENT
VULNERABILITY ASSESSMENT
DEFECTS ANALYSIS
LEGAL AND OTHER REQUIREMENTS
OBJECTIVES - TARGETS - PROGRAMS
PLANNING
IMPLEMENTATION & OPERATION
CHECKING & CORRECTIVE
ACTION
MGT REVIEW MANAGEMENT REVIEW
APPLICATION OF INTEGRATED QUALITY TOOLS TO DRIVE A CULTURE OF CONTINUAL IMPROVEMENT
~ BALANCED APPROACH BASED ON THE BEST OF SIX SIGMA, LEAN, ETC.
MANAGEMENT SYSTEMS
PLANNING
MGT REVIEW
MONITORING & MEASUREMENT
CORRECTIVE ACTION
TRAINING & AWARENESS
DOCUMENT CONTROL
OPERATIONAL CONTROL
EMERGENCY RESPONSE
ROLES & RESPONSIBILITY
Be Careful Who You Listen To
Douglas B. Johnson, Ph.D. President
Environmental Intelligence Inc.