getting started guide…exclaimer signature manager allows you to create great looking, professional...
TRANSCRIPT
Getting Started Guide
www.exclaimer.com
Contents
About This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Signature Manager Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
How does it Work? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
But That’s Not All . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
And There’s More . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Licensing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
LicensingInformation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Requirements for the Exclaimer Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Requirements for Client PCs (ExSync.exe) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Requirements for Outlook Web Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Installation Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
System Changes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
InstallationFileLocation(s) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
AdditionalSetupforDeployment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Downloading Signature Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
The Installation Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
First Use Configuration Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Command Line Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
RequiredPreparation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
SupportedCommandLineOptions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Uninstalling Signature Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Preparation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Running the Uninstall Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Further Help & Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
ExclaimerSupport . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Exclaimer Sales . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Copyright Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
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ThisaimofthisguideistoprovideinformationaboutinstallingandconfiguringExclaimerSignatureManager.
Here, you can find out about system requirements, licensing,what changes occur on your systemwhenSignatureManagerisinstalledandtheinstallationprocessitself.
Installationdetailsareprovidedforastandardinstall(viaaninstallwizard)andfora‘silent’installonremoteservers(viathecommandprompt).HavinginstalledExclaimerSignatureManager,detailedhelpforallaspectsoftheapplicationisavailablefromthehelpmenu.
Ifyourequirefurtherinformation,pleaserefertotheFurtherHelp&Support sectiononpage25.
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About This Guide
Exclaimer Signature Managerallowsyoutocreategreatlooking,professionalsignaturescentrally(includingcompany branding, legal disclaimers and promotional content) for use in all email messages sent fromMicrosoft Outlook and Microsoft Outlook Web Access.
How does it Work?WithinExclaimerSignatureManager,asignatureisnotjustablockofcontactinformationforthemessagesender.Inthiscontext,asignatureiscomprisedofthreedistinctparts:
• Signature (business card content) • Campaign(sales/promotionalcontent) • Disclaimer(legal/corporatecontent)
Thesepartsaredefinedinseparatepolicieswhicharecombined(whengivencriteriaaremet)toformthefinalOutlooksignature.Apolicycanbethoughtofasasetofruleswhichareusedtocontrolhowsignaturesareappliedtoemailmessages.Itincludes:
• Thepolicy type (signature, campaign or disclaimer) • Thecircumstancesunderwhichthepolicyshouldbetriggered(usingconditions, exceptions, date range and next policyoptions) • Howthesignatureshouldbedeployed(Microsoft Outlook or Microsoft Outlook Web Access) • Signaturecontent(usingtemplates)
Youcancreateasmanypoliciesasrequired - forexample,youmightchoosetoapplydifferentcampaigncontentforeachdepartmentwithinyourorganization.Inthissituationyoucouldcreateonesignatureandonedisclaimerpolicyforallusers,butaseparatecampaignpolicyforeachdepartment.Similarly,someusersmaynotrequireanycampaignmaterial;thereforeyouwoulddefineasignaturewhereonlysignatureanddisclaimercontentareapplied.
When Exclaimer SignatureManager is installed and appropriate deployment options have been set, it isrunninginthebackgroundallofthetime.AnyneworupdatedsignaturesarecopiedtoacentraldeploymentfolderandthendeployedtoOutlookusersautomatically.So,whenauserchoosestocreateanewemailmessage(oriftheychoosetoreplyto/forwardamessage),theywillseeanyapplicablesignaturesintheirmessage.Ifmorethanonesignatureapplies,thelastoneprocessedwillbeusedbutuserscanright-click(onthesignature)toview/selectfromalistofadditionalsignatures.Ifrequired,userscanamendthecontentofa signature within their message.
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Signature Manager Overview
But That’s Not All...
ExclaimerSignatureManagerincludesalibraryofprofessionallydesignedsignature,campaignanddisclaimertemplateswhichcanbeusedas-is,orasastartpointforcreatingyourownversions.Templatesarecreatedandeditedusinganintuitivetemplateeditor,whichwillbefamiliartoanyonewhohasworkedwithMicrosoftOutlookorMicrosoftWord.
VersionsarecreatedinHTML,RTFandPlainTextformats,withaninstantpreviewfeaturesoyoucanseehowyourtemplatewillbedisplayedinemailmessages,ataglance.Withtheabilitytoincludetables,images,RSSfeedsanddynamicActiveDirectoryfields,youcanbeascreativeasyouwanttobe.
And There’s More...
AkeybenefitofusingExclaimer Signature Manager istheabilitytoapplysmart,sophisticatedsignaturesthroughoutyourorganization,helpingtocreateaprofessional,consistentbrandimage.Butwhathappensifusersdefinetheirownsignatureslocally,usingstandardoptionsinMicrosoftOutlook?
Exclaimer Signature Manager allows you to control Outlook mail format settingsforalluserssothateverynew,repliedorforwardedemailcomplieswithyourorganization’shousestyle.ThisisachievedwithOutlook mail formatpolicies;withthistypeofpolicyyoucancontrol:
• Messageformatoptions-controlthedefaultformatformessagecompositionandpreferred
editors to be used.
• Messagefontoptions-enforceyourorganization’shousestylebyspecifyingdefaultfontsettings
tobeusedfornewmessages,togetherwithreplies,forwardedmessagesandplaintextemail.
• GeneralOutlookoptions-choosewhetheranysignaturesorstationerythatausermighthaveset
locallyareretainedoroverwrittenbyExclaimer Signature Manager.
Havingdefinedyourtemplatesandpolicies,there’snoneedtoworryaboutcomplicatedtestingprocesses,since Exclaimer Signature Manager includes an intuitivepolicy testerwhich simulates the generationofsignaturesforgivenOutlookusers,soyoucanquicklyseeifpoliciesaredefinedcorrectly.
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OuraimistogetyouworkingwithExclaimersoftwareasquicklyaspossible,withminimalrestrictions.Assuch,wehaveimplementedaflexiblelicensingpolicy.
IfyouhaveinstalledExclaimersoftwareforthefirsttime,youcanuseitforfive days without any form of registration.
Afterfivedays,youwillbepromptedtoregisterinordertocontinuetriallingthesoftwarefreeofchargeforafurther30days.Duringthetrialperiod,allsignaturesareappendedwiththefollowingtext:
This Signature was created by Exclaimer Signature Manager.
Thistextisonlyaddedwhensignaturesaregeneratedwithinthetrialperiod;oncethelicenseisactivatedthemessageisremoved.
Havingcompletedthistrial,youcaneither:
• PurchasetheproductfromtheExclaimer website (http://www.exclaimer.co.uk/signature-manager)
orbycontactingtheExclaimer sales team ([email protected]).
• ContacttheExclaimer sales team to extend your trial
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Licensing
HavinginstalledExclaimerSignatureManager,licensinginformationandoptionscanbefoundonthelicensing tab within the Exclaimer Console.
YoucanaccessthisbyselectingtheExclaimer branch of the console tree and clicking the licensing tab, or by selectinglicensing from the actionspane:
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Licensing Information
Systemrequirementsforhardwareandsoftwarearesummarizedinthefollowingsections.
Requirements for the Exclaimer Console
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System Requirements
Component Minimum Requirements Recommended Requirements
CPU x86 or x64 architecture-based computer.IntelItaniumfamilyIA64processorarenotsupported.
x86 or x64 architecture-based computer.IntelItaniumfamilyIA64processorarenotsupported.
Memory 2GB 4GB
DiskSpace 350MB 500MB
ScreenResolution 1024x768pixels 1152 x 864 or higher
Hardware
Component Minimum Requirements
OperatingSystem • WindowsServer2003x86(includingallservicepacklevels).• WindowsServer2003R2x86andx64(includingallservicepacklevels).• WindowsServer2008x86andx64(includingallservicepacklevels).• WindowsServer2008R2(includingallservicepacklevels).• WindowsServer2012.• WindowsSmallBusinessServer2003.• WindowsSmallBusinessServer2008.• WindowsSmallBusinessServer2011.• WindowsXPx86andx64(includingallservicepacklevels).• WindowsVistax86andx64(includingallservicepacklevels).• Windows7x86andx64(includingallservicepacklevels).• Windows8x86andx64.
Microsoft.NETFramework Microsoft.NetFramework2.0andabove.
ActiveDirectory DomainandForestfunctionallevelofWindowsServer2003andabove.
Software
Requirements for Client PCs (ExSync.exe)
Requirements for Outlook Web AccessIfyouwishtoupdateOutlook Web Access (OWA) signatures, the machine used for the Exclaimer Signature Managerinstallationshouldbeoneofthefollowing:
• AdedicatedmachinewithMicrosoft Outlook installed
• AmachinewiththeExchange Management Console installed
• AnExchange 2003server
• AnExchange 2007serverwithMAPI Client and Collaboration Data Objects installed
• AnExchange 2010serverwithMAPI Client and Collaboration Data Objects 1.2.1version
6.5.8165.0oraboveinstalled
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Component Minimum Requirements Recommended Requirements
CPU x86 or x64 architecture-based computer.IntelItaniumfamilyIA64processorarenotsupported.
x86 or x64 architecture-based computer.IntelItaniumfamilyIA64processorarenotsupported.
Memory 512MB 1GB
DiskSpace 20MB 20MB
Hardware
Component Minimum Requirements
OperatingSystem • WindowsServer2003x86(includingallservicepacklevels).• WindowsServer2003R2x86andx64(includingallservicepacklevels).• WindowsServer2008x86andx64(includingallservicepacklevels).• WindowsServer2008R2(includingallservicepacklevels).• WindowsServer2012.• WindowsSmallBusinessServer2003.• WindowsSmallBusinessServer2008.• WindowsSmallBusinessServer2011.• WindowsXPx86andx64(includingallservicepacklevels).• WindowsVistax86andx64(includingallservicepacklevels).• Windows7x86andx64(includingallservicepacklevels).• Windows8x86andx64.
MicrosoftOutlook
•Outlook2003(includingallservicepacklevels).•Outlook2007(includingallservicepacklevels).•Outlook2010x86andx64(includingallservicepacklevels).•Outlook2013x86andx64.
Outlook Web Access (OWA) \ OutlookWebApps
•OutlookWebAccess2003.•OutlookWebAccess2007.•OutlookWebApps2010.•OutlookWebApps2013.•Office365.
Software
ThestandardExclaimerSignatureManagerinstallationprocessiscomprisedoftwoparts-installation[pg.12]and then firstuseconfiguration[pg.12].
The installation wizardinstallsrequiredprogramsandcopiesdatafilestoyoursystem,whilsttheconfiguration wizardstepsthroughsomebasicsetupoptionswhichenableyoutogetstartedwithSignatureManager.
Bothstagesarequickandeasytocomplete,usingafamiliar‘wizard’approachtoguideyouthrougheachprocess,step-by-step.
The installation process also includes the Exclaimer license agreement and copies files to your specifieddestinationfolder.Oncecomplete,the configurationwizard[seepage12]islaunched,soyoucanconfigurebasicsettingswhichwillenableyoutogetstartedassoonasthewizardiscomplete.
Thissectioncontainsinformationregardinginstallation,including:
• Changesmadetoyoursystemduringtheinstallationprocess[pg.09]
• Filelocations[pg.10]
• Additionalsetupthatmayberequired[pg.10]
System ChangesTheinstallationprocessmakesthefollowingchangestoyoursystem:
• The Exclaimer Outlook Settings Connector Service is installed
• The Exclaimer Signature Manager Configuration Service is installed
• The Exclaimer Signature Manager Remote Deployment Service is installed
If you need to perform a ‘silent’ installation on remote servers, you can install SignatureManager using commandlineoptions-pleaserefertopage22.
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Installation Overview
Installation File Location(s)
Aspartoftheinstallationprocess,youareaskedtospecifyadestinationfolder,intowhichprogramfileswillbe installed. The default folder is C:\Program Files\Exclaimer Ltd\Signature Manager.
Inadditiontoprogramfiles,anumberofconfigurationfilesarecopiedtoyoursystem.Thelocationofthesefilesvariesaccordingtooperatingsystem,assummarizedbelow:
Additional Setup for DeploymentOncetheinstallationiscomplete,youmayneedtocompleteafewadditionalsteps,dependinguponhowyouwishtodeploysignaturesfromExclaimerSignatureManagertoyourOutlookusers.Therearetwoscenariostoconsider:
• WithinyourorganizationmostuserslogontoyourdomainviaMicrosoft Outlook but some occasionally use Outlook Web Access.Inthissituation,setdeployment(viaa.BAT or a VBSfile)as a logon script or a Group Policy Object (GPO).
-or-
• WithinyourorganizationmostuserstypicallyuseOutlook Web Access and rarely log on to your domainviaMicrosoft Outlook.Inthissituation,setdeployment(viaa.BAT or VBSfile)asalogon script or a Group Policy Object (GPO).
This sets ExSync.exefortherelativelyfewuserswhologontoyourdomainandyoushouldthen configureExclaimer Signature ManagerOWAsettingstouseserverupdates.
Forfurtherinformationaboutallofthesesetupoptions,pleaserefertoInstallation&Deployment sectionoftheonlinehelpforSignatureManager.
OperatingSystem Location
\DocumentsandSettings\AllUsers\ApplicationData\ExclaimerLtd\SignatureManager
WindowsServer2003x64WindowsServer2003R2x64WindowsServer2003x86WindowsServer2003R2x86WindowsXPx86andx64WindowsSmallBusinessServer2008
WindowsServer2008x64WindowsServer2008R2x64WindowsServer2008x86WindowsServer2008R2x86Windows Vista x86 and x64Windows 7 x86 and x64WindowsSmallBusinessServer2011Windows8andWindowsServer2012
\ProgramData\ExclaimerLtd\SignatureManager
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The SignatureManager installation file is named setup.exe and can be downloaded from the Exclaimer productspage(http://www.exclaimer.co.uk/signature-manager).
Once downloaded, setup.exe should be run on the required Microsoft Exchange Server.
Ifrequired,[email protected].
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Downloading Signature Manager
Tocompletetheinstallationwizard,followthestepsbelow:
1. Doubleclickthesetupfiletostarttheinstallationanddisplayawelcomemessage:
2. Click the nextbuttontoviewtheend-user license agreement:
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The Installation Wizard
3. Havingreadthelicenseagreement,checktheI accept the terms in the license agreement box and click nexttospecifyadestination folderforinstalledfiles:
Fromhereyoucanacceptthedefaultfolder,orclicktospecifyanewlocation.
4. Click nexttoreview:
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5. Click the installbuttontoperformtheinstallation:
6. Whentheinstallationiscomplete,confirmationisdisplayed:
7. Click finishtoclosethewizard.IfyouareinstallingSignatureManagerforthefirsttime,the setupwizard[pg.15]islaunched.Youshouldcompletethiswizardtocreateyourfirstpolicy and get started with Signature Manager.
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1. Thefirststageoftheconfigurationwizarddisplayssummaryinformationabouttheprocess:
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First Use Configuration Wizard
2. Click nexttomovetothenextstageandsetanadministration mailbox. If required, click thebrowsebutton[...]tobrowseuseraccountsandmakeaselection.Theaccountspecified willreceivenotificationemailsfromExclaimerSignatureManager:
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3. Click next tomovetothenextstageandsetadeployment share.Thisfolderisprimarily usedtostoresignatures(asgeneratedbySignatureManager)intheformofazipfile,andfor users to access the ExSyncprogram:
When choosing a deployment shareyoushouldensurethatspecifieddrivehasenoughdisk spacetostoresignaturesforallusersinyourorganization.Signaturesaregenerated according to the update interval and stored in the deployment share.Therefore,ifyouhave a1000users,1000ZIPfileswillbecreatedandstored.
Localpaths(C:\,F:\,etc)arenotsupportedfordeployment.YoumustspecifyaUNCpath(\\servername\networksharedfoldername).
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4. Click nexttomovetothenextstageandviewnew policy setup information:
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5. Click nexttomovetothenextstageandsetconditionsforyourfirstdisclaimerpolicy.You canupdatethispolicyatanytimeaftertheinstallation,soifyouarenotsurewhattosetat thispoint,simplyacceptdefaultconditionsandcontinue:
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6. Click nexttomovetothenextstageandselectatemplatetoassociatewithyourfirstpolicy. Anumberofstandardtemplatesareprovidedbutyoucanupdatethistemplateatany timeaftertheinstallation.Ifyouarenotsurewhattoselectatthispoint,simplyacceptthe defaultandcontinue:
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7. Click nexttopreviewtheselectedtemplate,toseehowitwouldbepresentedinthecontext ofanemailmessage:
IftheselectedtemplatecontainsActiveDirectoryfields,thepreviewmightvarydepending onwhichuserisassociatedwiththepolicy(asdeterminedbyconditionssetinstep5]. Ifrequired,youcanselectaspecificuserviathedisplay data from useroptionatthebottom ofthepreviewwindow.
Ifyouwishtoedittheselectedtemplate,clickthe editbuttontoopenthetemplate editor and make required changes.
8. Click nexttoreviewyourconfigurationsettings.
9. Click finishtocompletetheprocessandstartExclaimerSignatureManager.Fromhere,you maywishtocheck/setadditionaldeploymentoptions(seepage10)
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If you are installing SignatureManager onmultiple servers (for example, at different offices in differentlocations),youcancompleteall requiredconfigurationononeserver, thenexport thatconfigurationandimportitatotherlocations.
Tosavetime,youcanperforma‘silent’installationatotherlocations,usingcommandlineoptions.AcommandlineinstallationinstallsExclaimerSignatureManagerwithouttheneedtogothroughtheinstallationwizard (seepage12).
Programsand servicesare installedandwhenSignatureManager is launched, thefirstuse configurationwizard(seepage15)islaunched.Youneedtostepthroughthefirst use configuration wizard but once this is done,youcanimportyouroriginalconfigurationfile.
Required PreparationCommandlineinstallationsarerunusinganMSI installation,ratherthanthestandardsetup.exe. To obtain the required MSIinstallationfile,pleasecontactExclaimersupport ([email protected]).
Supported Command Line OptionsThefollowingoptionsaresupportedforacommandlineinstallation:
Forexample:
“Signature Manager Install.msi” /qn INSTALLLOCATION=”D:\Program Files\Exclaimer Ltd\Signature Manager\”
Notethatenvironmentvariablescannotbeusedinpaths-youmustspecifyfullpathsexplicitly.
Forfurtherinformationaboutimportingandexportingconfigurationfiles,pleaserefertotheSignatureManagerUserGuide,ortotheonlinehelp.
Parameter Description
INSTALLLOCATIONWheretheapplicationshouldbeinstalled.Thiscorrespondsto the Installation Directory screen in the standard installation wizard.
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CommandLine Installation
TheuninstallprocessremovesthefollowingitemsforSignatureManager:
• Applicationprogramfiles
• TheExclaimer Outlook Settings Connector Service
• TheExclaimer Signature Manager Configuration Service
• TheExclaimer Signature Manager Remote Deployment Service
Configurationfilesarenotremovedaspartoftheuninstallprocess.Thelocationofthesefilesonyoursystemdependsuponwhichoperatingsystemisinuse,assummarizedbelow:
OperatingSystem Location
WindowsServer2003x64WindowsServer2003R2x64WindowsServer2003x86WindowsServer2003R2x86WindowsXPx86andx64WindowsSmallBusinessServer2008
\DocumentsandSettings\AllUsers\ApplicationData\ExclaimerLtd\SignatureManager
\ProgramData\ExclaimerLtd\SignatureManager
WindowsServer2008x64WindowsServer2008R2x64WindowsServer2008x86WindowsServer2008R2x86Windows Vista x86 and x64Windows 7 x86 and x64WindowsSmallBusinessServer2011Essentials/Standard/Premium
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UninstallingSignature Manager
Preparation
Asnotedpreviously,theuninstallprocessdoesnotremoveanyofyourconfiguration,settingsortemplates.Howeverasabackupprecautionyoumaywish toexport your configurationbefore running theuninstallprocess.
Theexportincludesallsettings,policiesandtemplatesforExclaimerSignatureManager.Thesearewrittento an econfigfile,aproprietaryfiletypeforExclaimerproducts.Toexportcurrentsettings,followthestepsbelow:
1. OpentheExclaimer Console.
2. Ensure that Exclaimerisselectedintheconsoletree(i.e.thetopmostbranch)
3. Select export current configuration settings from the actions pane, or from the action menu.
The export configurationwindowisdisplayed.
4. Navigatetotherequireddriveandfolder,towhichtheexportfileshouldbesaved.
5. Specifytherequiredfilenamefortheexportfile.
6. Click savetocompletetheexport.
Running the Uninstall Process
TherearetwowaystostarttheuninstallprocessforSignatureManager:
• Activatetheoriginalsetup.exe or the MSIfileandchoosetheuninstalloption;thenfollowon- screeninstructions
• UseAdd/Remove ProgramsinWindowsServer2003orPrograms and FeaturesinWindowsServer 2008;thenfollowon-screeninstructions.
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Exclaimer Support
WorldWideEmailSupport
Exclaimer Knowledge Base
ExclaimerForums
UK-Telephone
USA&Canada-Telephone
SouthAfrica-Telephone
Benelux-Telephone
Germany-Telephone
RestoftheWorld,UK-Telephone
ContactDetails
http://www.exclaimer.com/support-home/KB.aspx
http://www.exclaimer.com/cs/forums/default.aspx
+44 (0) 1252 531 422
+1-888-450-9631
+27 (0) 11 561 0900
+31 (0) 228-567066
+49 (0) 421 5371 458
+44 (0) 1252 531 422
Exclaimer Sales
UK Sales
US&CanadaSales
Benelux Sales
GermanySales
South African Sales
Hungary Sales
FranceSales
SpainSales
Rest of the World (UK)
Telephone
01252 531422
+1-888-450-9631
+31 (0) 228-567066
+31 (0) 228-567066
+27 (0) 11 561 0900
+36 20 422 3984
+33 4 76 21 17 03
+34 947 257 714
+44 (0) 1252 531422
Further Help& Support
Theinformationinthisdocumentissubjecttochangewithoutnotice.ExclaimerLtdassumesnoresponsibilityfor any errors that may appear in this document. Unless otherwise noted, the example companies,organizations,products,domainnames,e-mailaddresses,logos,people,placesandeventsdepictedhereinarefictitiousandnotassociatedwithanyrealcompany,organization,product,domainname,e-mailaddress,logo,person,placeorevent.
ExclaimerSignatureManagerandotherExclaimerdevicesareeitherregisteredtrademarksortrademarksofExclaimerLtdintheUnitedKingdomand/orothercountries.Exclaimermayhavetrademarks,copyrightsorotherintellectualpropertyrightscoveringsubjectmatterinthisdocument.Allothercompanyandproductnamesareacknowledgedasbeingthetrademarksorregisteredtrademarksoftheirrespectivecompanies.
UnlessexpresslyprovidedinawrittenlicenseagreementfromExclaimerLtd,thefurnishingofthisdocumentdoesnotgiveyouanylicensetothesetrademarks,copyrightsorotherintellectualproperty.
Thisdocumentwaslastupdated:1stFebruary2011
Theinformationinthisdocumentissubjecttochangewithoutnotice.ExclaimerLtdassumesnoresponsibilityforanyerrorsthatmayappearinthisdocument.Unlessotherwisenoted,theexamplecompanies,organizations,products,domainnames,e-mailaddresses,logos,people,placesandeventsdepictedhereinarefictitiousandnotassociatedwithany real company,organization,product,domainname,e-mailaddress,logo,person,placeorevent.
ExclaimerSignatureManagerandotherExclaimerdevicesareeitherregisteredtrademarksortrademarksofExclaimerLtd intheUnitedKingdomand/orothercountries.Exclaimermayhavetrademarks,copyrightsorotherintellectualpropertyrightscoveringsubjectmatterinthisdocument.Allothercompanyandproductnamesareacknowledgedasbeingthetrademarksorregisteredtrademarksoftheirrespectivecompanies.
UnlessexpresslyprovidedinawrittenlicenseagreementfromExclaimerLtd,thefurnishingofthisdocumentdoesnotgiveyouanylicensetothesetrademarks,copyrightsorotherintellectualproperty.
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