Glacier Guides Training and Information Manual 2012

Documents, text and photos not originally mastered by the Glacier Guides Team were gratiously permitted by owner or distributor for this publication only and not to be distributed without permission by Glacier Guides.

Table of Contents.

Introduction............................................................ Page.3

Environmental Policy............................................. Page.4

Professionalism and Attitude.................................. Page.5

Planning and Preperation........................................ Page.7

Mountain Sence...................................................... Page.10

Client Care.............................................................. Page.15

Risk Management................................................... Page.19 -Emergency Responce Flowcharts.............. Page.24

Accident report........................................................ Page.27

Technical Systems................................................... Page.29-77

White out navigation............................................... Page.78

Guides Meeting....................................................... Page.83

Our Equipment........................................................ Page.86

Alpine Booking form.............................................. Page.97

Guides Checklist & Trip Descriptions.................... Page.99

Guides Insurence Policy.......................................... Page.104

Course Matterials - Guides Health Statement....................................... Page.105- Acknowledgement of Risk.................................... Page.106-Employee Contract................................................ Page 108

Jöklamenn - Glacier Guides. Welcome to the Glacier Guides team. As you know by now we are a closely knit family of guides and staff that work hard to make guiding a valuable and fun profes-sion in Iceland. We consider ourselfs to be in the forefront of guiding in Iceland and especially when it comes to staff training, safety, trips and guide/client satisfaction. We have extracted parts of various publications that focus on guiding and put together this manual for you to aquire as much useful information as possible with great ease. It is yours to keep. All suggestions on how to improve the guides manual are apreci-ated. You are a valuable part of this ever growing team from day 1 and it is very impor-tant to us that you feel valued as a member of GG at all times. Let me say on behalf of all of us.

Welcome to Glacier Guides

_________________________________Einar Ísfeld Steinarsson

Glacier Guides Environmental Policy

Our mission statement is simply: “Nature is the adventure”. Through it we have tailored all our trips in such a way that they do not harm or effect the nature. We always inform all our clients of how to take part and pass through nature without leaving a mark so that others may enjoy the same unspoiled nature.

Our four guidelines are:

Take nothing but pictures.Kill nothing but time.Leave nothing but footprints.Make nothing but memories.

Professional behaviourMost people would probably find it easier to tell you what being unprofessional is, giving examples of unprofessional people they have dealt with in the past. However, it is much easier and more positive to know what to do than not to do.

Thus, some major aspects of professional behaviour are listed below:

Respect for Others

Showing others respect is the basis of all professional behaviour. It includes:

* Being courteous and having good manners * Being punctual * Keeping confidential details confidential * Being fair in all dealings * Keeping personal opinions of people private * Doing what needs to be done, not leaving it for others to do * Acceptance of constructive criticism * Being fair and gentle when giving feedback * Dealing with sensitive issues privately * Make allowances for other’s mistakes * Listen to others * Apologise for any errors or misunderstandings * Speak clearly and in language others can easily understand

Responsibility and Integrity

This is where you must take care of yourself and present yourself in order to gain others’ trust and respect.

All professionals need to take responsibility for themselves and their work. They need to consider con-sequences and the impact on others.

* Honesty is crucial – own up to your mistakes and do not lie about them. * If you are delayed, let the other person know as soon as possible * Always be respectful about competing businesses/people – point out your benefits rather than their faults * Be prepared before meeting guests * Ensure you have made yourself clear to avoid any miscommunication * Be impartial – keep personal bias and intolerances out of the business world * Be reliable and dependable * Ensure you present yourself pleasantly with good hygiene and appropriate dress codes. * Demonstrate self-control and avoid public arguments and disagreements

Commitment to Quality

A professional always aims to give the best they can. Whether it is putting together a product that will last and be safe to use or providing a service of value, you need to give the customer more than they expect.

Never give out work you are not proud to have your name on and always do your best work, and the results will reflect these attitudes.

Commitment beyond yourself

A professional can see beyond him or herself and is willing to share.

Essentially, being professional is about seeing beyond the immediate needs. By thinking about the long term perceptions of you and your business, rather than a quick dollar or score, you are likely to behave professionally.

Incident BASE CAMP Response

Shoulder Season Tetra watch

Assign FIRST RESPONSE TEAM

Assign RESCUE LEADER

Assign STRETCHER TEAM

Name: .Assign Rescue LeaderCALL 112 (Give Rescue Leaders info for future calls.) Notify situation to R.v.k. Office, Clients Tour Guide, next of kin, etc. Keep communication chain working (VHF\TETRA)

Name: .Assign First Response Team Assign Stretcher Team Coordinate with outside help (Rescue T.)

Name: .Name: . Get the team of 2 going a.s.a.p. Get Rescue Barrel gear to scene. Perform Rescue.

Leaders Name: . Get Stretcher to victim. Recruit assistance if needed

Important Numbers: Names: Direct # for Tetra’s involved. Guide on scene . .

Rescue Leader . .

First Respond Team . .

Stretcher Team . .

Doctor in Reykjavik. 112. Main Contact on Scene. .

Doctor in Klaustur. +354 480 5355. News from scene. .

Office Phone On Call +354 659 7002. .

Office Reykjavik. +354 562 7000. .

.

.

.

Incident GUIDES Response

Notify BC / 112 -Location, Intentions, Instructions. Perform Rescue, First Aid. Keep BC posted as possible until FIRST RESPONSE TEAM arrives. Keep communication open. Stay with group Complete records Photograph scene

Important Numbers: Names: Direct # for Tetra’s involved Guide on scene . .

Rescue Leader . .

First Respond Team . .

Stretcher Team . .

Doctor in Reykjavik. 112. Main Contact on Scene. .

Doctor in Klaustur. +354 480 5355. News from scene. .

Office Phone On Call +354 659 7002. .

Office Reykjavik. +354 562 7000. .

.

.

.

Incident Rvk Office Response

INSURANCE CONTACT

PHONE WATCH

MEDIA CONTACT

Name: .Assign PHONE WATCHAssign INSURANCE CONTACT Assign MEDIA CONTACT

Name: .24Hr phone watch until situation is resolved. Notify off duty staff (Media Silence) Notify Next of kin.

Name: . Contact insurance & Legal counsel. Notify them of situation and seek advice.

Leaders Name: . Prepare statements Schedule interviews

Important Numbers: Names: Direct # for Tetra’s involved: Guide on scene . .

Rescue Leader . .

First Respond Team . .

Stretcher Team . .

Doctor in Reykjavik. 112. Main Contact on Scene. .

Doctor in Klaustur. +354 480 5355. News from scene. .

Office Phone On Call +354 659 7002. .

Office Skaftafell . . .

.

.

.

ACCIDENT / INCIDENT REPORT FORM

ATVIKASK RSLA –

Jöklamenn Ehf. Glacier Guides

Phone: +354 659 7000 Laugarvegur 11, 101 Reykjavík

Info@glacierguides.is www.glacierguides.is

Name / Nafn: ________________________________ Date &Time of Accident / Dagsetning atviks: Gender / Kyn : F/KVK M/KK _____/_____/____ ___________________D.O.B / Fæ.d (month/day/year): _____/_____/_______i.d.# / kennitala.: ________-________-____________

Place of Accident / Atviki átti sér sta :_____________________________________

Address / Heimilisfang: ______________________________ ___________________________________________________________________________________________

Report Prepared By / Útfyllt af: / Time Prepared/ Klukkan ___________________________________________ ____________________________________

Phone / Simi: (______) _______ - ____________ Phone / Simi (______) ______ - ___________Mobile / GSM: (______) _______ - ____________ Mobile / GSM (______) ______ - ___________Email / Netfang : _____________________________________ Email / Netfang : _______________________________

Tour Participating In:

PART OF BODY INJURED / STA SETNING MEI SLA

Please make marks as accurate as possible

DESCRIPTION OF THE INCIDENT

ACTION(S) TAKEN

First-Aid Treatment Yes / No

Abrasion Amputation Asphyxiation Bruise Burn Concussion Cut Dislocation Fracture Laceration

Explanation of treatment: ______________________________________________ _______________________ _______________________ ______________________________________________ ______________________________________________

Puncture Sent to Health Center Yes / NoScratches Sent Home Yes / No Sprain Sent to Hospital Yes / NoOther: Hospital Name: __________________

Called 112 Yes / NoOthers Involved:

Police Report #: ___________________Previous Injury: Yes / No________________________________________________________________________________________________________________________________________________

Shortroping takes a lifetime to master and should be learned from an experienced guide and trained under supervision.

GG Guides Meeting FormYY/MM/DD

Forecaster: Time: Date:

Major Weather Systems:

Today: Tomorrow:

Max Temp:

Min Temp:

Present Temp:

Pressure: Mbar

Precipitation:

Wind Spd/Dir: /

Present Sky:

Hard Ice Trips: Comments & Significant Changes:

Short Y / N

Long Y / N

Ice Climbing Y / N

Alpine Trips: Comments & Significant Changes:

Summit Y / N

Other: Y / N

Other Notes:

The Day:Guide: Trip Pax Car Driver Pickup Location & time

Y/N

Y/N

Y/N

Y/N

Y/N

Y/N

Y/N

Y/N

Y/N

Task list.

GG Harnesses

Trip: Hvannadalshnjúkur Hrútfjallstindar Other Trip Date: / /

Check here if you do NOT want to be part of GG mailing list Guest Name:_______________________________________________Email:_______________________________________ Phone while in Iceland:___________________________________________________________________________________ Emergency Contact: _____________________________________________________________________________________ *If on an organized trip, please provide Guide’s information: ______________________________________________________________________________________________________ Accommodation night before trip: __________________________________________________________________________ Medical Conditions that the guide should be aware of:___________________________________________________________ ______________________________________________________________________________________________________ General Equipment List for Alpine trips: -Hiking Boots: Preferably of waterproof material. High on ankle for support and thermal protection. -Gaiters -Thermal underwear, Pants & Shirt – Wool or synthetic. -Light wool sweater or fleece (2nd layer). -Warm Jacket – Wool or fleece (3rd layer). -Pants (2nd layer) – Strong and light material that dries quickly. Preferably wind & water-resistant. -Rain Jacket & trousers – Waterproof and breathable material. (i.e. Gore-Tex or equivalent) -Liner Gloves – Wool or synthetic (polypropylene / polyester). -Mittens – Wool or synthetic (optionally waterproof) (two pairs if no Liner Gloves) -Socks – Wool or synthetic. One or two pairs for warmth and blister prevention. -Hat and a Balaclava – Wool or synthetic. -Backpack – 30-45 liters approx. (sufficient size to carry your gear, extra layers, food & water) -Sunglasses – with sufficient UV-protection. -Sun protection. -Walking Poles (Optional). -Sun/rain Hat or a Baseball cap (Optional) -Thermal mat (for lunch brakes)(Optional) -Ski-goggles, Wind/waterproof mittens for ascents to the end of April. -Sandwiches, biscuits, power-bars, dried fruit, chocolate… (enough food to keep you going all day) -Water – 2 to 3 Liters of water and/or sport drink/ thermos We recommend not using cotton clothing: Cotton (etc. normal T-shirts and jeans) loses all its insulation properties when wet and takes hours to dry therefore risking hypothermia. On a climb to a high peak the perspiration alone will make a cotton shirt soaking wet! All inner clothing should be woolen or fleece/polyester, as those materials keep their insulation properties when wet, which is essential for Icelandic conditions. Therefore, avoid all cotton materials, and jeans should never be worn during mountain tours. Note: All gear should be wrapped in plastic bags before packing in the backpack.

By checking this box I confirm that I have reviewed and understand the equipment list for this trip and am properly equipped. -It confirms that I am over the age of 16 and the information provided above is correct to the best of my knowledge. -I understand the risks involved with glacier travel and mountaineering. Initials:

Short Glacier WalksGuide Equipment: -Basic Glacier Gear (refer to gear list on page 103) It is not necessary for the guide to wear a harness or helmet Guest: (See equipment list on http://www.glacierguides.is/Practicalinformation/EquipmentlistGlacierHikes/) -BD Crampons -Walking axe (without a strap) -Warm clothing (gloves/hats/waterproofs) -*(crampons are not comfortable on many low-shoes, but the duration and terrain of the tour should be okay for low shoesThis trip is our sight-seeing tour. It is in NO way supposed to be dangerous or physically demanding. This tour is for everyone as long as they can be fitted with crampons and can walk.. On this tour you will be working with larger groups. For this reason it is important to carefully study the route up on the ice. The trip is more about the talk than the walk! Stop frequently to explain what there is to see on the ice or in the surroundings In some cases the route has to be prepared in the morning. This is either done by one guide that has the morning off or by the second guide on big trips, while the lead guide does crampon instruction. After the tour the client should have a basic understanding of glaciology as well as have heard some history about the area and most importantly they should be smiling!

Longer Glacier WalksGuide Equipment: -Basic Glacier Gear (refer to gear list on page 103) **Guide must wear harness & helmet on this trip

Guest:(See equipment list on http://www.glacierguides.is/Practicalinformation/EquipmentlistGlacierHikes/) -BD Crampons -Walking Axe -Harness -Helmet -Food & Drink -Warm clothing (gloves/hats/waterproofs)

These longer tours are for those that want something slightly more challenging. The terrain is more difficult and demanding than on the 2.5 hour tour. Clients need to have hiking boots with ankle support. This tour is more about the walk than the talk. In general the same talk that is given for the 2.5 hour tour will be sufficient. On this tour the clients walk wearing a helmet and a harness so that a short / fixed rope can be set up quickly. For everything else refer to the 2.5 hour tour.

Ice ClimbingGuide Equipment- -Basic Glacier Gear (refer to gear list on page...) -Single or Static rope. (1 or 2 ropes depending on client #) **The rope MUST be cleaned after each use to avoid build up of sand!!! Guest: (See equipment list on http://www.glacierguides.is/Practicalinformation/EquipmentlistGlacierHikes/) -BD Crampons -Harness with 2 caribiners -Climbing Axes -Stiff Boots -Waterproof pants and gloves -Helmet

The course topics and location will depend on the experience of the guests. If there is a mixture of skill levels within the group, then it is a good idea to begin with basic skill instruction and maybe some bouldering. Conditions are different from year to year and location to location. The ideal site to begin with is a safe bowl where a top rope can be set up. If this is not possible then lowering the client into a crevasse is also an option. Lowering should be done straight from the anchor with an Italian-hitch or a Gri-Gri. The anchor should be a minimum of 2 ice-screws equalized to a locking carabiner for top ropeing there should be an opposite / opposed carabiner. Note that ice-screws can only be left in for a limited time on glaciers (watch for melting and make a drain so the screws are not situated in “swimming pools”). Top anchors focal point should have steel carabiners if possible. Clients should at all times wear helmets and gloves. Play it safe and keep people away from edges and drops!

High Peaks (e.g. Hvannadalshjnukur)Guide Equipment: -Basic Glacier Gear (refer to gear list on page 103) **only 1 climbing axe and 2 ice screws (depending on conditions) -Map and navigation equipment -Emergency Shelter -Shovel -Probe -Snow Picket / Deadman -Single Rope -Extra Sunglasses/ski goggles -Sunscreen

Guest Equipment: (See equipment list on http://www.glacierguides.is/Practicalinformation/EquipmentlistAlpineTreks/) -Harness with 2 caribiners -Summit Crampons: Should have Anti-Bots!! -Ice Axe -(Guest is responsible for providing all other gear on the equipment list they are provided with when they register for the trip)Special notes The objective of the client is to reach the summit. The job of the guide is to ensure everyone’s safety and to make decisions based on this. Give the clients a heads-up if the weather looks bad and a reasonable estimation of summit success. Once the trip begins there are no refunds for turning around early. For a very early turn around (e.g. before snow) consider a complimentary 2.5 hour glacier walk as compensation. If the guide cancels the trip a full refund will be given. For any mistake by the guide or the company appropriate compensation will be determined by the company. Two days prior to departure there are no refunds, for other refunds please refer to Booking conditions.

The guides responsibility is to the entire group, this may mean that individuals who are “under-prepared”* are not allowed on the team, even if they are willing to pay for it. *Mentally or physically unfit or lacking proper clothing and equipment

Procedures and Guest Briefing for Summit and Alpine Trips.

Evening Before:Review the following with you guests:

• Name of guests• Booking form (Make sure that guest has reviewed the equipment list & filled out the booking form)• Equipment and shoes• Fit Crampons, Harnesses, & Ice Ax• Water – everyone (regardless of ability or experience) needs containers for 2-3L• Sun Protection for eyes & skin• Trip Description (duration, breaks, food..)• Weather and possible problems caused by weather• Times and meeting point• Payment (trips are prepaid in full)• Prepare your own equipment• Cotton is not acceptable!!!!!

In Morning:• Last equipment Check• Fit crampons & harness & Ice Axes (if not done the night before)• Inform of driving times• Check water• Advise clients on clothing to wear in the beginning of the trip (they will get warm fast!)• Reduce competitive tendencies (slow and steady wins the race)• Start off slow, stop frequently, and keep advising clients on proper clothing. (Most people have to be

told to take off clothes when they are too hot) • Make sure guests are staying hydrated• Fill bottles at waterfall (Sandfell route)• Short break at 700m

*CALL IN ON RADIO: 1100 (on the way up and down) 1800 (on the way up and down) SUMMIT On Snow/Ice:

• Break at 1100m for food & water• Assess whether or not you need crampons (review cramponing technique)• Rope up when you hit the snow (approx. 1100m)• Assess your group and place strongest member at end of rope• Review “Roped- up” procedures- BE CLEAR AND THOROUGH!!!• Adjust speed to clients• Altitude gains of 4m/min or less will normally not make it. • Warn clients of the possibility of strong cold winds at 1700m (Virkisjökull) and 1800m (Sandfell)• Take breaks 1800m for additional clothing, food & water• Stop for food & water below the summit before continuing up the final 200m

Descent:• Turn rope around on top of summit• For Sandfell guide resumes lead from 1800. For Virkisjökull, guide takes appropriate measures

After Tour:• Collect & Count equipment from clients (guide is responsible for the gear of his rope team!)• Clean and dry gear (ropes, harnesses, etc…)• Use this opportunity to talk to guest about other objectives (courses, longer trips..)

Guide Equipment List for all glacier trips: -Radio/Tetra -Single Rope -2 Ice-Screws

-Crevasse Rescue Kit (prussiks, caribiners, pulley, etc... whatever gear you need for your system)

-Repair Kit (wire, duct tape, lighter) -Leatherman / Pocket-knife -Small piece of foam/ insulation (padding of a backpack is fine) -Guides logbook (to document decision making, weather, etc...) soap note form, emergency response flowchart, -Extra Crampon, plates, & pin -First Aid Kit* -GPS & Compass, map -Sunglasses -Sunscreen -Stiff Boots -Heavy Ax (the axes for clients are not sufficient for cutting steps!) -1 or 2 Climbing axes -Harness -G12 Crampons -Helmet (not necessary for short walks) -V thread tool First Aid Kits: SAM Splint Scissors Tweezers, Metal Medium safety pins Cotton tipped applicators Vinyl gloves Variety of Bandage sizes Various sizes of Gauze dressing Gauze roll bandage Sunblock Lip ointment Alcohol cleansing pads

First aid/burn cream packs Antibiotic ointment packs Antiseptic cleansing wipes (sting free) Butterfly wound closures, Second Skin (Compeeds) First aid tape roll Aspirin tablets Ibuprofen tablets Extra-strength non-aspirin tablets Nitroglycerin tablets Feminine products (tampons/pads)

General Procedures and Guest Briefing for all glacier trips • Introduce yourself•Collect tickets (If client has a voucher then ask them to please go to the booking desk to

exchange this for a ticket- we MUST collect vouchers!!!)•Let people know where they are going and what the general plan is.

(for example- driving time to glacier)•Ask clients to please BUCKLE-UP•When you arrive at the glacier Hand over ice-axes, explain the safe way of holding the ice-

axe and crampons for the walk to the glacier. Tell clients where the route goes and that they will get instructions on how to use the equipment. For small groups this is a good opportunity to break the ice by learning everyone’s names and nationalities

• If a guest’s pants are wide at the bottom, advise them to tuck them into their socks.•Advise guests to wear gloves to protect their hands from the sharp ice•When wearing crampons remind guests to keep proper space between their feet and to pick

their feet up a little higher so as not to trip on the front points and to step a little heavier.•Advise guests on how to hold their ice axe (the straps have been removed from the axes to

avoid any guest tripping on the straps)•Give a thorough crampon-technique session

a. Walking uphillb. Walking downhillc. Traversing a slope

•The best way is to teach these things separately in the order above. The most important thing is to always use the flat foot.

•After tour have clients clean crampons in water as they are taken off. If this is not possible then you are responsible for cleaning them at the campsite.

•Familiarize yourself with other activities in the area and be ready to give guests information on trips whether or not it is with GG.

•The number of maximum passengers per guide on the tour should be according to conditions. The head-guide in Skaftafell will decide this in cooperation with the more experienced staff.

•On rainy days it is often worth pointing out that one will get less wet walking on the glacier than in the woods and that the micro climate on the ice is more interesting than being in a cloud on the hill.

Children (13 and younger) and Special Needs Groups

For groups of elderly people or special needs it is important to stay in easy terrain. Consider allowing groups of special needs to keep their own equipment (i.e.. Walking sticks for blind people) If you think they might have difficulty with the walk then do not hesitate to ask them, be honest and straightforward- you want to be sure that they feel comfortable with the trip. Keep a slow and easy pace throughout the walk- remember that “Pace-Setting” is the greatest tool in the Guide’s arsenal.

When families book a trip with more than one child (or one difficult child) consider assigning a special guide for them or running a special tour. Always put the children in a harness and be prepared to short rope them. When doing this consider that the guide will not be able to have his full attention on other clients. In this case short roping is not for technical difficulties but to keep them under control. For child discounts and family prices contact the office or refer to the brochure. For a minimum age please refer to brochure.

Glacier Guides Insurence:

Guides are incouraged to inform them selfs of the insurence provided.

Atvinnurekstrartrygging - Employer insurence: TM - Tryggingarmiðstöðin

Slysatrygging launþega - Employee accident insurence Skírteinisnúmer: XXXX364 Vátryggingartímabil: Current Atvinnugrein: Ferðaþjónusta (Tourism) Vátryggingarfjárhæð: Samkvæmt nánari tilgreiningu og sundurliðun

Sundurliðun: Kjarasamningur: Lýsing: Vinnuvikur: Fjöldi: VR og LÍV Leiðsögumenn og ferðaþjónusta 78

Skilmálar: Um vátryggingu þessa gilda skilmálar Tryggingamiðstöðvarinnar nr. 380 (www.tm.is/skilm/skm380v3r1lisl.pdf)svo og þeir sérstöku skilmálar og/eða skildagar sem tilgreindir eru. Um gildissvið vátryggingarinnar oghvers konar takmarkanir á bótaskyldu og ábyrgð félagsins fer eftir því sem segir í skilmálunum nema umannað sér sérstaklega samið við félagið.

Jöklamenn ehf. | Glacier Guides Inc. | Kt. 670509-1410 | Laugarvegur 11 | 101 Reykjavik | www.glacierguides.is Glacier Guides Health Statement and Emergency Contact Information

First Name: Last Name: Today´s Date:

Address:

Height: (cm) Weight: (kg) Gender: M / F Date of Birth: _

Emergency Contact InformationName: Relationship: Address: Day Phone: Evening Phone: Other Phone: Email:

The Glacier Guides training program is a physically and mentally demanding course. Weather conditions can be extreme. Days will be long and you may be expected to climb with heavy loads. The program is multi day and often operates in remote locations where advanced medical care and evacuation may not be available for many hours. All participants must be free of medical or physical condition which could create undue risk to themselves or to others who depend on them. If there is any doubt about your ability to safely participate in this activity you should have a physical examination by a physician.

Do you currently have or have you had a history of any condition or illness including but not limited to:Heart attack or disease, Heart palpitations or murmur, Chest pain / pressure, Stroke, Smoking, Diabetes, Respiratory Problems, Bleeding or blood disorders, Infectious disease, Neurological problems / seizures, Dizziness or fainting, Mental health concerns, Recent Illnesses, Joint or extremity pain / injury, Spine pain or injury, Dietary restrictions, Eating disorders, Frostbite or cold injury, Heat injury, Altitude illness, Major surgery, Physical disability.Please underline if applicable and describe below. Use additional pages if necessary: Any other health concerns: Are you taking any medication: Any Food Allergies:

Describe your current physical fitness and level of activity:

To the best of my knowledge the above information is a complete and accurate representation of my medical history. Participants Signature:

Jöklamenn ehf. | Glacier Guides Inc. | Kt. 670509-1410 | Laugarvegur 11 | 101 Reykjavik | www.glacierguides.is Glacier Guides Training Course Acknowledgment of Risks

Participants Acknowledgment of Risks

I understand that the Glacier Guides Training Course could have unknown and unanticipated risks that may result in property loss, injury, illness, or death. I agree to assume and accept full responsibility for the risks and my actions during this course.

I acknowledge that my participation in this Glacier Guides Training Course is purely voluntary; no one is forcing me to participate, and I elect to participate in spite of and with full knowledge that inherent risks exist.

I acknowledge that participating in this program may require a degree of skill and knowledge notrequired in other activities, and I acknowledge that I have responsibilities as a participant for managingrisks to which I am exposed. I further acknowledge that the staff of Glacier Guides has been available to morefully explain the nature and physical demands involved in this program and the inherent risks, hazards,and dangers associated with the activities.

I certify that I am fully capable of participating in this program and that I am eighteen years of age orolder. Therefore, I assume and accept full responsibility for myself for bodily injury, death, or loss of personal property and expenses as a result of those inherent and all other risks involved and as a result of my negligence in participating in this activity.

I have carefully read, clearly understand, and accept the terms and conditions stated herein andacknowledge that this agreement shall be effective and binding upon me, my heirs, assigns, personalrepresentatives, and estate and for all members of my family, including minor children.

Signature of Participant Date