TRAINING & DEVELOPMENT TRAINING & DEVELOPMENT AT GODREJAT GODREJ

Rupam Saluja (071034)Mansi Goyal (071072)

Richa Khanna (071085)

Agenda Agenda

Godrej Group Of Godrej Group Of CompaniesCompaniesName Year of Inception Nature of Business

Godrej & Boyce Manufacturing Ltd (GBML)

1897 Manufactures wide range of consumer durables and industrial products, security equipments and solutions.

Godrej Properties & Investments Ltd

1990 Provides meticulously planned townships.

Godrej Agrovet Ltd 1991 Animal feeds, agricultural inputs, horticulture and tissue culture products

Geometric Software Solutions

1994 PLM solutions

Godrej Sara Lee Ltd 1995 Home insecticides

Godrej Infotech Ltd 1999 Software development, e-solution development

Godrej Industries Ltd 2001 Chemicals, food products etc

Godrej Consumer Products Ltd

2001 Personal, hair, household and fabric care

Godrej Upstream Ltd 2003 BPO

Mission StatementMission Statement

To operate in existing and new businesses, which capitalize on the Godrej brand.

To delight customers both in India and abroad through improvement in quality, cost and

customer service.

To strive for excellence by nurturing, developing and empowering employees and

suppliers.

To encourage an open atmosphere conducive to learning and team work.

Total Quality Management Total Quality Management WorkshopsWorkshops

ParivartanParivartan

Economic Value Added Economic Value Added TrainingTraining

GALLOP(Godrej Accelerated

Learning Leadership & Orientation Programme)Structured and organized

induction training programReverse

Mentoring

Red and Blue teams

Young Executive Board

Mentoring by Business Leaders

Comprised of group of youngsters with

functions similar to that of BODs, helped in

strengthening communication between

lower and senior management

GALLOPer worked with a mentor chosen

from the senior management

Bottom up approach,CEOs and senior

management learned from the junior staff

8 members teams formed to come up with recommendations and strategies for future

growth, presented plans to “plum teams”.

SPARKSPARK

E- GyanE- Gyan

Interpersonal Effectiveness & Interpersonal Effectiveness & Negotiation SkillsNegotiation Skills

English Language Training for English Language Training for WorkersWorkers

BPO TrainingBPO TrainingKind of Training Content

Induction Introduction to GUL and its functions.

Pre-process Training Language skill improvement and introduction of customer service basics

Voice and Accent Training Neutralization of accent by training and further development of accent depending upon the client base

Process Training Specific process training in line with the needs of the client

One by one mentoring Team coaches assigned to new recruits and training on live emails

Thank You!!