good partners make good neighbors: information commons at lsu educause southwest 2008 educause...

Good Partners Make Good Neighbors:Information Commons at LSU

EDUCAUSE Southwest 2008

EDUCAUSE Southwest, 02/20/2008, Nancy Colyar

Copyright Nancy Colyar, 2008. This work is the intellectual property of the author. Permission is granted for this material to be shared for non-commercial, educational purposes, provided that this copyright statement appears on the reproduced materials and notice is given that the copying is by permission of the author. To disseminate otherwise or to republish requires written permission from the author.


Outline

• Definition

• History

• Vision

• Partners

• Services

• Future


What is an Information Commons?

A collaborative environment where library and IT resources

blend … where people meet and

collaborate … in a first-class showcase of IT tools and student products.


Status before Info Commons• 100 library public computers

– Web browser and CDs on LAN– Oldest library-owned PCs, some 6 years

• 200 ITS lab machines– 3 year replacement cycle – Full range of software


Historical Perspective

• LSU Flagship Agenda 2002

• Stdt Govt first coffee shop idea ‘04

• New CIO April, 2005


Strategic Visioning

• Flagship IT Strategy recommendation

– Make significant strides in increasing the accessibility of the LSU community to IT infrastructure and services

– Develop IT “commons” in high-traffic locations around campus


Previous Collaborations

• Statewide library network 1992

• Electronic classrooms 1996

• Computer labs 1997

• ADA equipment in reference room


Previous Support by STF

• Student Tech Fee (STF) labs 2002

• Software such as: ArcGis, AutoCAD, AutoDesk, Celestia, ChemDraw, Cygwin, FileZilla, Final Draft, FreeMat, Geomedia Pro, KaleidaGraph, Maple, MathCAD, Mathematica, MATLAB, etc.


Gear To Geaux

• In 2002 library circ staff began checking out wireless cards & laptops to students.

• Has been expanded to include digital & video cameras, tripods, “clickers,” etc.

• Makes use of library experience with checkout, billing


Previous Support by STF


An Information Commons for the 21st Century at LSU

• Adaptive Technology

• Library Reference

• Multimedia Development

• Personal & Collaborative spaces

• Social / Mobile spaces

• Copy/Print Areas

• I.T. Enablement


Locations of rooms in new Information Commons

141

Coffee

126



Library Public PCs 2004

I.T. Enablement Desk

Cop

y / P

rint

Public Stations

Proposed

0

Digital Media Development

Collaboration

Social/Mobility

Social/Mobility

Social/Mobility

Adaptive


Proposed

Lounge

Co

llab

ora

tionIn

fo S

tatio

ns

109

LAB

Coffee Shop


Partners• LSU Libraries: Admin, Facilities, Systems, Reference• Information Technology Services

– User Support & Student IT Enablement– Networking & Infrastructure– Security & Policy

• Student Technology Fee Oversight Committee• Auxiliary / Dining Services• Facilities Services• Graphic Services• Office of Disabilities Services• Writing Center• Center for Academic Success


Adaptive Technology• Features: Wheelchair

accessible furniture, computers with extra-large monitors, headphones, trackball, text-to-speech software, & screen enlarging software.


Multimedia Development


Personal & Collaborative Work Spaces


Social/Mobility


Copy / Print

• Features: A group of output devices for printing color, black and white, large format and photo quality documents.

• Partner: Graphic Services


I.T. Enablement


Budget

• Initial request to STF: $123K: telecom, TVs, cable subscription, student workers

• Supplemental request: $158K: furniture, equipment, moving expenses

• Coffee shop $550K funded by LSU Auxiliary Services

• Library upgraded security system


From proposal to implementation…


Rapport & Understanding

• Information Commons Task Force– Library: Assistant Dean, Facilities

Manager, Library Systems, Head of Reference

– ITS: User Support & Student IT Enablement managers, Networking & Infrastructure consultants & analysts


Partnerships Improve Services


More Partnerships

• Library central location and long hours

• Office of Disabilities Services experience with hardware, software, student needs

• ITS experience teaching, using hardware, software


Balancing Security & Privacy

• LSU is federal, state, patent, UN depository, open to the public

• Permission from Chief IT Security & Policy Officer for 12 stations to not require university login

• Security cameras


Bonuses

• 2 large plasma TVs, display events, news, national sporting events

• Vending machine with Blue Books, Scantrons, USB keys

• Machine to add money to campus card• Table where Writing Center tutors are

scheduled weeknights• Old furniture re-used elsewhere in library


Serving Digital Natives

• Make yourself at home - move the furniture, eat & drink, be merry?

• Wireless throughout

• Quiet & noisy, single & collaborative spaces


In Progress


Future Service Ideas

• Tiger Gallery

• I.T. Re-Enablement Center– Hardware Repair

– Virus/Spyware Removal

– Software Updates, Installations, Repairs

– Consulting Services


Resources• http://www.lib.lsu.edu/ • http://www.lsu.edu/its/ • http://www.lsu.edu/its/infocommons.html• http://appl003.lsu.edu/techfee.nsf/index/ • http://www.lsudining.com/locations/• http://www.lsu.edu/disability • http://www.lsu.edu/graphic_services/

htmlintro.html


Nancy N. Colyar

Assistant Dean of Libraries

Louisiana State University

[email protected] Southwest, 02/20/2008,

Nancy Colyar

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