goquo - aerocrs presentation nov18 · 2018. 12. 26. · goquo - aerocrs presentation nov18.pptx...
TRANSCRIPT
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GoQuo: Leaders in airline ecommerce, ancillary &GoQuo: Leaders in airline ecommerce, ancillary &customer analytical platformscustomer analytical platforms
November 2018
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2 | GOQUO
Who is GoQuo?Who is GoQuo?
GoQuo is a Malaysia-based technology companypartnering with airlines to increase their revenue across
flights and ancillary products.
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3 | GOQUO
Why do dynamic packaging?
Travel agents are in control of offline bookingsOTAs have conquered the online hotel market But… airlines are uniquely placed to create unbeatable-pricedflight + hotel packages
•Travel begins with flight booking•Full control over flight prices• Strategic revenue management tool to dispose distress inventory
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Airlines dynamic packaging options
Competition for travelers forces airlines to provide value added differentiation and to increase topline
Clients
Pros
Cons
Single source
Consumers
AirlineOTA
whitelabel
Suppliers Direct contract Multi-source anddirect contract Multi-source Multi-source
Fastestimplementation
Full control over allfactors
Tech, conversion andsupplier focused, fast
implementation
Moderate control,investment and
speed
Bespokedevelopment and
substantial control
Expedia, Agoda
In-house tech,marketing, inventory
Switchfly, OpenJaw,PeakWork HCL, TATA, IBM
No control, no custownership, no
retention
Large investmentsand longer to market
Less control No productspecialization, low
innovation
No productspecialization, low
innovation
SQ, MH AirAsia 15 and counting CX, TG None in Asia
AirlineDIY
AirlineB2B2C
AirlineSAAS
AirlineIntegrators
4 | GOQUO
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5 | GOQUO
White label is fast, but not a sustainable model:
SPEND MONEY TO ACQUIRE CUSTOMER
DIRECT CUSTOMERTO
WHITELABEL CO-BRANDED SITE
MAKE BOOKING,RECEIVES OTA
BRANDEDCONFIRMATION +OTA COLLECTS
CUSTOMER CONTACT
COOKIE EXPIRESAFTER 90 DAYS,
CUSTOMER REVISITSOTA SITE
+ PURCHASESDIRECT
LOSEYOUR
CUSTOMER
OTAs only want your customers
PROCESS REPEATS AGAIN
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6 | GOQUO
Why do dynamic packaging using GoQuo’s technology?
Keep your customers underyour branding
Add your own inventory &suppliers
200,000+ properties worldwide atcompetitive rates
Flexible terms
Hotels, excursions, airport transfers, carrental, insurance
Maximise additionalrevenue streams
GoQuo is invisible Connections to 20+ suppliers Minimum set-up fee Ancillaries in-path
Multiple products Flexibility Marketing supportGuidance on airline best-
practice to maximise revenue
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7 | GOQUO
How it works
Travel providers andpartners
9 live dynamic packaging sites, 6 inpipeline
3 travel agencies and loyalty portals
200,000 hotels from 15 aggregators
20,000 tours and activities
3 car rental companies
20 payment companies connected
36 payment types, online andoffline
5 global insurance providers
Client branded portals
Airlines, travel agencies,loyalty programs, corporate
portals
Travel buyers
End consumers, offline travelagents, corporate travel
managers
Tech solutionsPropietary tech & gateways tocombine multiple suppliers,
payments, and client biz casesinto singular platform
Contentdistribution
GoQuo’s gateway managessupplier APIs with direct
integration with flight PSS
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8 | GOQUO
Our service commitment to you…
• Near 100% uptimes providing uninterrupted services• Platforms fully managed by GoQuo• Hosted on Amazon AWS cloud environment with fault
tolerant architecture and server setup• Fully load balanced to cater for peak traffic due to
promotional activities
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9 | GOQUO
Our Partnership Philosophy
• Long-term partnerships – not service providers• Aligned pricing incentives to grow together – not traditional
pricing models• Transaction based pricing which can be clearly allocated to
the cost of sales
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Our clientsOur clients
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Thank you
Berk [email protected]