Great Places To Work Building Organizational Cultures of

Trust, Pride, and Joy

Jennifer De La TorreExecutive Director – Workforce Diversity

AT&T

Comparative Annualized

Stock Market Returns1997 - 2013

11.80%

6.04%

Best Companies to Work For

“People” companies consistently outperform market averages

S&P 500

Best Companies

perform nearly 2x better than the

general market

Why do People Companies Outperform?

EngagedEmployees

LoyalCustomers

HigherProfit

Employees are engaged!

Trust

credibility

fairness respect

Employee

pridecamaraderie

relationship with other employees

relationship to your job

relationship with management

A GREAT

WORKPLACE IS

ONE WHERE

EMPLOYEES

TRUST THE

PEOPLE THEY

WORK FOR,

HAVE PRIDE IN

WHAT THEY DO

AND ENJOY THE

PEOPLE THEY

WORK WITH.

What is a Great Workplace?

Employee Perspective

High-Trust Organizations are …

Open

Authentic

Collaborative

Energetic

…and able to deal with change more quickly!

A diverse workforce and inclusive

culture are essential to AT&T. They

allow us to attract and retain the best

and the brightest to develop the most

innovative products and solutions to

meet our customers' needs.

Randall Stephenson - AT&T Chairman & CEO

• Platform for employee ideas

• Submit, discuss, vote

• Best ideas prototyped

• AT&T executives as VC angels

• 130,000 users

• 50 states, 52 countries

• 25,000 ideas submitted

• $38M in seed funding

• 17 ideas are on the marketAT&T employee and TIP winner

Shavonne Jones

12 Employee Resource Groups 7 Employee Networks

Showcasing career paths to employees of all generations

Girls Who Code & Girls Rock Technology

Signature Mentoring Circles

Bridging generations through technology

Employee Engagement

eNPS 2014WTR AT&T as a place to work to friends and family

Trust Index ® SummaryFortune’s Best Places to Work

2011 2013

Leadership & Supervision/ Communication

Customer Satisfaction/ Bottom Line

Organizational/Job Effectiveness

Training & Development

Employee Engagement

67% 67%

71%72%

70%71%

Feb Jun Sep

Measuring for Success

Recognizing Leaders

Black Engineer of the Year STEM Awards

Women of Color in STEM Awards

Fortune 50 Most Powerful Women in Business

Diversity MBA: Top 100 Under-50 Emerging Leaders

HITEC: Top 100 Most Influential Hispanics in Business

LatinaStyle Executive Of The Year

Profiles in Diversity Journal: Women Worth Watching

Latino Leaders Magazine: Influential Latinos of Dallas