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GROUP SKIN CARE PRESENTATION LYNN PUANA'S SUCCESSLINE

NOTE: Please do not add to these notes without first running it by your NVP.

These materials have been produced by NVP Lynn Puana, an Arbonne Independent Consultant, and are not official materials prepared or provided by

Arbonne International LLC. Arbonne makes no promises or guarantees that any Independent Consultant will be financially successful as each Independent

Consultant’s results are dependant upon his or her own skills and effort. Actual financial results of all Arbonne’s Independent Consultants for the preceding year are contained in Arbonne’s ICCS on Arbonne’s official web site at arbonne.com.

GROUP SKIN CARE PRESENTATION PREPARATION

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What to take with you: 1. RE9 Advanced anti-aging line in Gold Bag 2. Awaken Sea Salt Scrub to use at sink and leave for the Hostess 3. Basket of your favorite products. Be sure to include a variety from different lines, but

only what will fit in a basket (no more than 8 products). 4. Foundation samples. 5. Primer (if not one of your favorites) 6. Catalogues, pens, calculator, PCL/CONS applications, and order forms 7. Wash cloths 8. Samples: Shampoo/Conditioner, RE9 body wash, RE9 neck cream for guests who

bring a friend. (Wrap in a bag or tie with a bow) Do not take RE9 or skin care samples, otherwise people will want to try first and you will have a $0 class.

BOOKING FUTURE PARTY Hostess Bag (If you want to do this)- possible items to include: Ready to go Shake, a couple of chews, 1 tub of fizz tabs, travel size foot cream, hand cream, Primer, etc. Bring 1 cute gift sack of Arbonne products for the 1st person who says they want to book a party. You can also double their discount to 40% off (only on products ordered that evening!!) to each person who books a party that night.

9. Laminated Closing “3 Ways to Save” -1 for each person present (hand out at the end)

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10. Client profile card/sheet 11. 2-3 Eye on Arbonne stories to share 12. Opportunity Packets:

o Is this business for you?- print from www.drlynn.myarbonne.com o Robert Kiyosaki CD o 2-3 EOA Stories o Business Card Purchase from Arbonne: o #2500 Arbonne folder #9050 Product Catalogue

#829 RE9 Sample #9076 Arbonne Application (free) 13. Hostess Packet- folder with the following:

o Business card o Sample for Hostess o Catalog

o Retail forms for outside orders o 1-2 Eye on Arbonne stories o Hostess Letter

14. Damp paper towels placed on a plate of the hostesses (get from hostess). (Washrags to be wet and heated in microwave if offering the option for guests to try the products on their faces). 15. Optional: pH pencil, laminated pH chart, cotton balls, Neutrogena soap bar

http://www.coleparmer.com/catalog/product_view.asp?sku=5920032

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As guests arrive Greet each guest and use the Sea Salt Scrub at the sink (use this time to introduce yourself and build a rapport with them). Have the hostess invite them to get some snacks and take a seat in the room for the Presentation. Give each guest a Client Profile card/sheet to fill out.

GROUP PRESENTATION

Hostess Have the hostess introduce you to her guests. Have her thank everyone for coming and say a few words to the group about why she wanted them to hear about Arbonne. (Maybe she can tell about her favorite product and the difference she has seen). Thank the Hostess Present any thank you/hostess gift you are giving to the hostess for hosting presentation. I am SO glad everyone is here! I know everybody is here for a different reason. Some are

here because you want to try an awesome product, and I can’t wait for you to sample our products. They are so wonderful. You will absolutely fall in love with them.

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I also know some of you are wanting to know more about our opportunity. Maybe you’re

looking for extra money, maybe you’re looking to change your life. So, because every person is important to me, I am going to talk about the product today,

and a little about the opportunity. We are going to have fun talking about both and I don’t want to leave anyone out.

Are you guys okay with that? Does that sound good? Awesome! Let’s go. Get to know the Guests- Icebreaker “I know I had the opportunity to meet you at the sink while we tried the sea salt scrub, but let’s just go around the room and introduce yourself again. Let’s start with our hostess. “If time and money were no object, what would you be doing with your life today? What would you love to do?” [Listen. Give your answer last and incorporate some of what you heard from others in your Eye story. This is an opportunity for you to answer the question – your Why for your Arbonne business.]

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Thank the Hostess again, introduce yourself, and tell your story This is your time to share your “Eye story”. Also use 2-3 Eye stories of VP’s that you can relate to and share their successes!! Again, my name is ______. I’m an Independent Consultant, _______ with Arbonne

International. Share your Why in this fashion: A little about me My first impression of Arbonne & network marketing Hesitations about the business. Turning point and Why I decided to do Arbonne. I’ll tell you a little bit more later…. “I want you guys to pay attention to what I do this evening. If this business intrigues you, or

you know someone who would be great at this, get with me after the presentation and I have more information about the Arbonne opportunity.”

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Question Game- (you can do this if you like games) We will also play a game to allow you to earn a free gift. Each time you ask a question about a product, you get a piece of candy (or penny, or Fit Chew, etc). Each time you ask a question about the business, you get 2 pieces of candy. The person with the most candy or wrappers at the end of the presentation will receive the gift (could be a sample hand crème or foot crème or holiday mini jar). This allows everyone to learn more. Hold up Hostess Bag- only do this if you are not offering the double your discount for booking The way that I do my business is by getting together with 5-6 incredible people like you!! In this bag are a few of our most popular products (name a few to entice them). This bag will go home with the FIRST person who agrees to host a party with me tonight!! You will want this, this is a ______ value!! (If nobody jumps for the bag right a way, mention the bag through out the evening! You will have a very high success rate using this technique)

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What to expect during our time together 1. I want you to have fun, relax and have a great time! 2. I will educate you on Arbonne’s incredible products and how you can get up to a 50%

discount today. You’ll get to sample many of these products as we go. 3. You will learn about the company and the opportunity that Arbonne has to offer 4. At the end of the presentation, we will meet individually because we all have different

skin types; different products that we are using and we all have different budgets. We can formulate a plan just for you!

The awesome thing about what I do is most of the products I’m recommending are something you already use. I’m just offering you a better and healthier choice. Hold up your catalogue Make a joke about not skipping ahead. We will go through portions together. “Who has been to an Arbonne skin care class?” “Who has used Arbonne products before?” “I will be showing you how you can get the products at 20% off, 50% off, and even 80% off!

I will explain more at the end. There is no need to ever pay the retail prices!

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Make reference to the simplicity of our business “I am going to use the cards because there is so much information, I don’t want to miss anything.” Have guest turn to page 5 in the catalogue Did you know skin care is a billion dollar industry?! If you are like me you probably want to know why choose Arbonne over other products out there? It is confusing to watch commercials and hear what other skin care lines offer. o Did you know there are 3 Categories of Skin Care out there?

1. Economic formulations – these are the drugstore, grocery lines 2. Premium formulations – these lines are found in the department store 3. Prestige formulations – these lines are what the ultra-wealthy use; exclusive and not

commonly known o Arbonne is a Prestige quality line + Botanical + Swiss + Affordable!

Formulated in Switzerland, made in the US

Our Philosophy: Pure, Safe and Beneficial

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PURE: Arbonne is committed to the development of unparalleled products free of harmful ingredients. Arbonne products are vegan certified: Our formulas are never tested on animals and do not contain animal-derived ingredients or animal by-products. Our products are botanically based and pH correct. Optional activity at this point: pH experiment.

Have the following items on a little tray or plate: the pH pencil and colored pH chart, laminated cotton balls (wet these before guests arrive) bar of Neutrogena soap Have a small clear bag with a few Fit Chews wrapped with a bow beside you.

Show the chart, saying 1 is acidic, 13 is alkaline, and 7 is neutral. Hold up a prize bag of a few Fit Chews wrapped with a bow and offer to give it away to anyone who can tell

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you what the correct pH of our skin is. After a few wrong guesses (keep this moving fast!), tell them it is 5.5, that our skin is slightly acidic; in other words, it comes with a natural acid mantle, and it likes its acid mantle to stay there!

Wet your arm (inside) from elbow to wrist with the wet cotton balls. Wash top half with the RE9 Facial Cleanser. Wash bottom half with Neutrogena. Wipe each off with separate wet cotton balls. Take the pH pencil and draw a long line starting at the crease in arm going down to wrist - from Arbonne- land straight into Neutrogena-land; in Arbonne, the pencil makes a line EXACTLY the color of 5.5 on the chart. Right when it hits Neutrogena., the line becomes a dark blue-green - EXACTLY the color of the highest alkaline value on the chart. Say, “you can try this with any Arbonne face or body cleanser, and you’ll get the 5.5 color every time.” After this, say, “There are about 500 ingredients that are not allowed to be used in the European cosmetic industry but ARE allowed in the U.S. Our products produce results not only by what we do use but because of what we do not use.”

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Arbonne personal care products are formulated without:

Animal products or animal by-products

Formaldehyde-donating preservatives

Petroleum based ingredients o Benzene o Mineral Oil o Petrolatum o Phthalates o Toluene

PABA Arbonne nutrition and weight loss products are formulated without:

Artificial colors

Artificial flavors

Artificial sweeteners

Animal products

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Animal by-products

Cholesterol

Saturated fats

Trans fats We will continue to seek alternative ingredients to reduce the traces of parabens, gluten and GMO in our formulas. SAFE: Arbonne is dedicated to the safety of our products and our consumers. We review our ingredients and our formulas based on the most objective, conclusive, scientifically supported sources available. BENEFICIAL: We employ consumer and clinical testing to reinforce our research and ensure our proprietary formulas deliver unparalleled performance. TURN TO PAGE 13

A new, advanced formulation of one of our all-time best sellers Clinically proven to start working within 24 hours As we age, we loose collagen and elastin

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It’s important to understand there are both external and internal factors that contribute to the aging process.

External factors include the environment, the sun, exposure to weathering, as well as what we use on our skin to cleanse and protect

Internal factors include genetics, our biological clock, our diet and overall nutrition.

Bottom line: We are the sum total of both these external and internal factors

RE9 Advanced is an effective, break-through, anti-aging formulation with a comprehensive internal/external approach that delivers remarkable results proven in clinical studies.

7 products that work together to support collagen (critical for skin strength) and elasticity. They visibly reduce and prevent the signs of aging (fine lines, wrinkles, and age spots).

6 steps that take 2 minutes in the morning and 2 minutes in the evening RE9 Advanced synergizes 9 major age defying elements and botanicals in a

powerful system with enhanced vitamin C, in a more stabilized form and in higher concentration. Clinically proven to start working within 24 hours.

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Clinical results: 83% of participants reported increase skin firmness within 24hours 92% reported a reduction in the appearance of fine lines within 1 week 96% reported refinement in skin texture and smoothness within 1 week 100% would recommend RE9 Advanced to their friends and family

TRY THE PRODUCTS We are going to try all the products on the back of one hand or on your face, whichever you prefer. If you have a hot date, you might want to use the back of your hand. If you are going home, we can get you ready for bed. This will allow you to feel the benefit. (If using their hand, use the damp paper towels. If using their face, quickly heat the wet wash cloths in the microwave). All products last an average of 4 months.

RE9 Cleanser -- Put squirt of wash in hand and spray warm water in hand w/squirt bottle – WASH FACE or hand. Hand out warm, wet wash cloth; wash face and wipe off cleanser (have bucket in middle of floor to throw into) Does not strip your skin of the acid mantle layer, your natural oils, so you do not get that tight dry feeling but yet it deep cleans! Did you see the small amount you needed?

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In the morning you only need half that amount!!! Mmm, and it smells so good. Refreshing!!-

Regenerating Toner-pump technology- This is a mist, it has a witch hazel base (natural astringent), and we use no SD alcohol or acetone, which strip your skin. The toner is a pH corrector which is the key to having the remaining steps work properly.

Intensive Renewal Serum This next step is like a vitamin cocktail for your face, a powerful blend of collagen supporting ingredients that visibly firm and lift the skin. Feeds the skin nutrients and repairs cells, reduces redness and moisturizes thus reducing the wrinkles. It also prevents and lightens age spots, heals any dry patches and eczema overnight. It is like giving your skin a drink of water. You will love this serum!-

Instant Lift Gel This is amazing, ladies, “model in a bottle.” Has short term and long term benefits. Always rub in an upward motion and include your neck; we age in our neck first. Put one pump between your fingers, blend in and then pull back in areas that you feel need a lift and hold for a minute, feel it tighten. Lasts about 5-7 hours. Long term, helps produce more collagen and elastin in the skin; the peptides in this product thicken the skin from underneath, filling in the fine lines.

Let me explain it this way.

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The underwear example:

You buy them, full of elasticity, (use your hands to demonstrate), put in the dryer a bunch of times and what happens, they start to sag and bag and get the ripples in them. That is what happens to our skin, the environment is tough on us - winters, then the sun!!! It sucks the moisture from within, and our skin thins out as we age and cannot retain the moisture so we need to replenish, heal, and help our bodies to produce more collagen! That is what peptides do; they are derived from a plant, and one of the most natural anti-aging ingredients to put on your skin.

Corrective Eye Creme Why do we need a special lotion for the eyes? That was my question! Why not just use a day moisturizer? The eye area has a different type of skin, no fat around that area and very thin skin that is easily damaged, so you must be very gentle to this area. Put this on ring fingers, (least amount of pressure) go inward on bottom, outward on top, pat and gently blend in, this will reduce puffiness, lighten dark circles, firm up skin, and get rid of crows feet. (Show before and after pics)

MOISTURIZER

There is a moisturizer for day and another for night. Our night crème is our most luxurious product. You will immediately feel the difference. ….and in about 10 minutes I’m going tell you how you can get it absolutely FREE!

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Restorative Day Creme Protects your skin during the day with SPF 20 and keeps it hydrated without the least bit of a greasy feel. Premeasured pumps so you cannot overuse.

Night Repair Creme So, how many of you wash your face every night?? So important!!! Your pores open up at night, and your skin is correcting and healing while you sleep. Our night creme promotes skin cell turnover!! Repairs and heals damage on the skin and makes your skin feel like velvet the next morning. No grease on your face when you wake up; it soaks right in and goes to work. Your pores close during the day.

Did you know that babies renew their skin cells every 20 days! And as we age, it takes 25 to 30 days, then 35 and 40 etc.

So, if you go to bed with the dirt, grease and grime along with makeup on your face, you are preventing this process causing you to age and giving you a dull complexion with blackheads as you trap the dirt in the pore causing them to enlarge. This is so concentrated; you do not want to overuse this night cream, pea size amount!! How does your face feel?

Collagen Support Dietary Supplement – Take once a day, with meal. Exclusive blend of nutrients that support collagen production and the skin’s natural defense system. In conjunction with the skin care regime, this supplement produced results twice as fast.

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Age-Defying Neck Creme- is a specialized cream just for the neck! Our neck ages 7 years faster than our face. It firms, tightens, and moisturizes to smooth the appearance of lines and wrinkles. Often a neglected area!

Pass around the “Clinical Results” (#834) that relates to the RE9 system for the face. Ask the group to compare their hands or feel their face. Note the difference in the appearance as well. This is after only 1 application of our incredible products! Hint: Because we use natural oils that penetrate the skin, their “Arbonnized” hand will still feel softer than the non “Arbonnized” hand tomorrow. You may be saying, who has time for all those steps? Truly 2 to 3 minutes tops, and it is so worth it when you see the results. You will have that healthy radiant skin that so many of us are looking for, and when you purchase the whole set, the travel size of the neck creme is free. It costs about $1 per day to take good care of your skin. Your face is the first thing people see; invest in it and take care of it! You can purchase new clothes but your skin is with you till the day you die.

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You can purchase each item individually also, and I will work with you and show you what products will be best to get started. And remember, I’m going to show you how to get the Night Creme for FREE!!!!!! I have gathered some of my favorites around my house I would like to share. WATCH YOUR TIME…YOU SHOULD JUST PICK A FEW OF THESE TO SHARE AND NOT GO THROUGH ALL OF THEM! IF THE ENTIRE PRESENTATION GOES TOO LONG, YOU WILL LOSE PEOPLE. VALUE THEIR TIME. THE MOST IMPORTANT FACTS ARE HIGHLIGHTED FOR YOU.

Firming Body Creme- Indulgent, rich cream gives your skin a firmer, smoother look and feel.

Revelage Age Spot Minimizer- helps diminish the appearance of age spots and skin discoloration for brighter, clearer skin.

FC5 Nourishing Daily Shampoo and Conditioner- This line smells wonderful. The products are made with a new fresh cell technology. They are made with 5 key fruits and vegetables. They are safe for color treated hair. While hydrating, and

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protecting, the shampoo and conditioner will make your hair soft and more manageable.

Makeup Primer-allow everyone to try on the hand or face. Primer diffuses light, fills in wrinkles and pores to that you have a smooth surface to paint. This allows your foundation to be smooth and glide on – and you use less. This still allows your skin to breathe.

Pefecting Liquid foundation SPF 15 and Crème Concealer-Explain that this is an important part of the system. “I recommend you purchase the skin care line and a foundation.” These products have Arbonne’s exclusive Optilight Technology - works in two ways:

1. diffuses light to create a soft-focus effect, blurring imperfections so skin looks flawless

2. imparts a “light as air” feeling with finely sized pigments that allow the skin to breathe

Sheer Glow Highlighter- Gives face a dewy glow. Adds radiance and luminescent soft glow to the complexion. Apply as a highlight around eyes and on cheeks, or apply all-over, mixing 2 parts foundation and 1 part highlighter.

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Go Fizzing Tablets-This is an alternative to all the high energy drinks. Ours is a tablet that dissolves in water. It increases your metabolism giving you more energy and also suppresses your hunger.

Daily Power Packs - this is for your internal health. Easy, convenient multi-vitamin, multi-mineral, probiotics, enzymes, along with bone health and antioxidant formulas (pomegranate, brussel sprouts, broccoli, etc.) supplement in each packet. Take morning and evening. (Remember to make the above YOUR own favorites so you can genuinely recommend the products that you are using and are passionate about).

The products have changed my skin, but this business has (will) change my life.

Arbonne is continuing to grow and has exploded over the last 6 years.

Arbonne is expanding to new countries: Canada, Australia, U.K., and more to come.

Arbonne’s products are consumable, which means repeat sales.

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Arbonne’s pure, safe and beneficial products are in demand. Everyone is our consumer, from infants and children to Baby Boomers and older.

When you get the concept of time leveraging, you won’t be able to say no to this business.

We have a system for success in this business. No matter what your life is like right now I can show you a way that you can fit this business into your current routine IF you are really looking for a way to make an improvement in your financial life. If you or someone you know would like a simple way to earn a few hundred or a few thousand a month with part-time hours, I can show you how to do that. If they’re wanting to completely replace and surpass their full-time job’s income, I can show you that too.

CLOSE –

I want to leave you with a few final questions: o How many of you would love to travel?... on someone else’s tab?, Or love to be

your own boss, set your own agenda? Help other people find financial freedom?

I get that and so much more with my Arbonne business. I don’t know where you are right now in life, and this may not be the right fit for you, and that is totally okay with me.

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From the bottom of my heart, I am hoping you’ll take a serious look at what the opportunity can do for you, or someone you really care about.

I am so passionate about this because I LOVE what I do.

Even if you are a teeny-bit curious, please let me get you some more info. Pull out those Client Profile Sheets

With Arbonne there are 3 things you can do.

Option 1, you can be a client - With this, you will pay the price listed in the catalog. If you are only going to buy a couple of products, this is a great choice for you. This means you will receive great service from me and I can keep you up to date on all specials etc.

If you are going to make a positive change in your health and possibly your wealth, you will want to look at Option 2

Option 2 is to become a Preferred Client.- This is how you can get the FREE Night Crème.

Join Arbonne for $29 as a Preferred Client and you get your products at a 20% discount for 1 year.

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o One of the best parts about Arbonne is that we want you to get the best deal possible. You can buy what you want, when you want and no more AND you don’t have to buy a certain amount before you get your discount. I LOVE THAT!!

o If you ever choose to do Arbonne as a business, you will be on our team and I will teach you what to do to get your business started.

Option 3-The 3rd option with Arbonne you are thinking that maybe you are ready to become a business builder like myself.

So, go ahead and circle where you see yourself. o Circle 1 if you are interested in product only, o Circle 2 if you are interested in the product, the business is intriguing but you

need more information. I have a packet for you. o Circle 3, if you see the big picture of what this and you are ready to talk about

how to take advantage of the business opportunity.

HOST - Ladies, if you are like me, I wanted it all. So, you could do what our hostess did tonight: Invite some of your friends over and let me pamper them! We have great hostess rewards…. Based on the sales of your party you will get free products & up to 80% OFF.

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I have a special offer for each person who registers as a PCL tonight and places the order for at least $150. Remember that this is where you get one product completely free and a 20% discount off all the others. If you do this and book a date with me tonight to get your friends together, I will double your discount on your order tonight – you’ll receive a full 40% off your first order.

HAND OUT THE LAMINATED 3 WAYS TO SAVE

o Most people don’t know where to start, so we put together some of our most popular packages.

o The first package is the BEST VALUE. Consider that our RE9 Advanced Skin Care set retails for $323. Now consider that Arbonne provides you the opportunity to shop at a 50% discount! This $350 package allows you to choose $700 worth of products for $350. This package is for those that want a little bit of everything that Arbonne has to offer and at a 50% discount instead of 20%. You also choose ANY product in the catalogue for your FREE product. The value is up to $799; you pay $350.

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o The second package is the RE9 Advanced Skin Care set with the travel-sized Neck Cream FREE and any FREE product in the catalogue. The value is up to $422. You pay $258.40.

o The last package is the anti-aging basics. Choose $180 worth of products (RE9 Advanced Facial Cleanser, Toner, Eye Crème and Day Creme) plus any product in the catalogue for FREE. The value is up to $279 and you pay $144.

Let’s give away some gifts! Who has the most candy or wrappers?-If you did candy game (Give something like a mini-hand cream, sample, lip saver, or lip gloss .) Now, let’s end with our game Hostess Bag (if you did this) If the bag has not been taken yet (this would be unusual), make reference to all the incredible products for booking a presentation tonight!! Or if anyone else would like to book a presentation and get the date on your calendar tonight, offer 40% off the products they purchase tonight only!! (I really like this 40% offer because this encourages your hostesses to place an order with you instead of waiting until their party to order. The more products that the hostess uses or tries BEFORE her party, the more excited she will become).

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“This is your time to shop. I will be in the other room - if anyone is in a hurry, I can help you first.”

“I want to thank everyone for coming to __________ class.”

Separate yourself for the close for privacy.