group4 - bf2 - segementation market

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    What is market segmentation ?

    Market segmentation is a marketing

    strategy that involves dividing a broad

    target market into subsets of consumerswho have common needs and

    applications for the relevant goods and

    services.

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    Potential benefits to:

    The customers

    The marketing mix The competition

    What is market segmentation ?

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    What does B2B mean?

    Is short for business to business

    B2B involves a company selling itsproducts and/or services to another

    company

    Criteria for segmenting B2B

    market

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    Criteria for segmenting B2B

    market

    Identify subgroups within the whole

    market that share common general

    characteristics. These are called marcosegment.

    Select target segments from within the

    macro segments based on differences inspecific buying characteristic. These are

    called micro segment.

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    1. MACRO SEGMENTATION BASES:

    Macro segment are based on the

    characteristics of organizations and the

    broader purchasing context within which theyoperate

    A. ORGANISATIONAL

    CHARACTERISTICS Size

    Location

    Usage rate

    Criteria for segmenting B2B

    market

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    SIZE:

    Large organization => many people involve

    in decision- making = > very complex and

    formalized decision making => require

    special treatment in terms of service or

    technical cooperation.

    Small organization => operate on a more

    centralized decision- making structure =>

    involve 1 or 2 people and with simpler

    buying routines.

    Criteria for segmenting B2B

    market

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    LOCATION:

    almost the companies concentrate on

    the place/ location during transport from

    their companies to another's. it is

    important to save cost, increase interest,

    decrease unfortunate and perhalf, can

    manufacture product as soon aspossible

    Criteria for segmenting B2B

    market

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    USAGE RATE:

    The quantity of product purchased maybe

    legitimate means of categorizing potential

    customers.

    A purchasing organization defined as a heavy

    user will have different needs from a light

    user. It is generally a better investment to make

    concessions in order to cultivate a relationship

    with a single heavy user than to try to attract a

    Criteria for segmenting B2B

    market

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    B. PRODUCT OR SERVICE APPLICATION

    this second group of segmentation bases

    acknowledges that the same good can be

    used in many different ways.

    the SIC code may help to identify sectors with

    a greater propensity to use particular products

    for particular application.

    Criteria for segmenting B2B

    market

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    2. MICRO SEGMENTATION BASES:

    What their particular need is, what benefit they

    are after and how you can communicate

    The purchase decision process

    Their purchasing strategy (do they stick to one

    supplier, or use a range of options?)

    Criteria for segmenting B2B

    market

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    Region

    Political Climate

    Currency

    Payment Methods

    Shipping & Receiving

    Languages Spoken

    Criteria for segmenting B2C

    market

    GEOGRAPHIC

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    Age

    Income

    Marital status

    Education

    Gender

    Family size

    Social status

    Occupation

    Criteria for segmenting B2C

    market

    DEMOGRAPHIC

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    Brand Preferences

    Relationship

    Importance

    Enviro-Friendly

    Hobbies

    Lifestyle

    Service Preferences

    Buy Based on

    Trends

    Relationship

    Importance

    Criteria for segmenting B2C

    market

    PSYCHORAPHIC

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    Purchase History

    Where They Shop

    Type of Store Preferences

    Internet Usage

    Criteria for segmenting B2C

    market

    BEHAVIOR

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    B2B B2C

    WHO BUSINESSES INDIVIDUALS

    NUMBER OFCUSTOMERS

    SMALL LARGE

    AMOUNT OF

    INFLUENCE

    LARGE SMALL

    PURCHASING

    PROCESSLONG SHORT

    COST OF SALE HIGH LOW

    B2B vs B2C

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