group’s booking process initial email file and canned response

21
Carlos Romero oelia Quintanilla David Herrera Esau Romero

Upload: egbert-vernon-cunningham

Post on 23-Dec-2015

218 views

Category:

Documents


0 download

TRANSCRIPT

Page 1: GROUP’S BOOKING PROCESS Initial Email File and Canned response

Carlos Romero

Noelia Quintanilla

David Herrera

Esau Romero

Page 2: GROUP’S BOOKING PROCESS Initial Email File and Canned response

GROUP’S BOOKING PROCESS

Page 3: GROUP’S BOOKING PROCESS Initial Email File and Canned response

• Initial Email

Page 4: GROUP’S BOOKING PROCESS Initial Email File and Canned response

File and Canned response

Page 5: GROUP’S BOOKING PROCESS Initial Email File and Canned response

Fare Quote Options

Page 6: GROUP’S BOOKING PROCESS Initial Email File and Canned response

Fare Quote Confirmation

• Email From Chapter President/Advisors

• Empowered.org

• Deposit to the airline

• Deposit email confirmation

• Names Format

Page 7: GROUP’S BOOKING PROCESS Initial Email File and Canned response
Page 8: GROUP’S BOOKING PROCESS Initial Email File and Canned response
Page 9: GROUP’S BOOKING PROCESS Initial Email File and Canned response
Page 10: GROUP’S BOOKING PROCESS Initial Email File and Canned response

Ticketing

Page 11: GROUP’S BOOKING PROCESS Initial Email File and Canned response

INDIVIDUAL BOOKING PROCESS (DEVIATIONS)

Page 12: GROUP’S BOOKING PROCESS Initial Email File and Canned response

• Deviation Form and File

Page 13: GROUP’S BOOKING PROCESS Initial Email File and Canned response

Sources of Booking

Page 14: GROUP’S BOOKING PROCESS Initial Email File and Canned response

• Fare Quote Information

Page 15: GROUP’S BOOKING PROCESS Initial Email File and Canned response

• Confirmation and Ticketing

Page 16: GROUP’S BOOKING PROCESS Initial Email File and Canned response

Travel Summary

Page 17: GROUP’S BOOKING PROCESS Initial Email File and Canned response

Cancellation Policies

Credits for a Year**Cancellations need to be made 72 hours before departure otherwise the ticket will be invalid.

**One year credit from the date of issued

**Cancellation fees apply

Refunds

Page 18: GROUP’S BOOKING PROCESS Initial Email File and Canned response

**After deposit 100% utilization

**Cancellation after ticketing MUST re-book before the group’s departure date, otherwise ticket will be invalid.

Page 19: GROUP’S BOOKING PROCESS Initial Email File and Canned response

• Partial Refund **Refunds can take up to 21 business days. Partial refunds / XT refunds only ($20 fee apply/airfare lost)

**XT taxes are made up of airline taxes, fee and carrier charges.

Page 20: GROUP’S BOOKING PROCESS Initial Email File and Canned response

THANK YOU FOR YOUR ATTENTION. ANY QUESTIONS?

For more information please visit GB E-portal: https://www.globalbrigades.org/eportal-resources-tt-step-by-step

Phone Number: 8852-1656

Page 21: GROUP’S BOOKING PROCESS Initial Email File and Canned response

Emergency Phone Contacts

Noelia Quintanilla

Claro Phone:

(505) 8702-6124

Home Number:

2240-6511

Esau Romero

Claro Phone:

(505) 8852-1656

David Herrera

Claro Phone:

(505) 8412-4439

Carlos Romero

Claro Phone:

(505) 8604-4089