grow your email list like a pro

34
© Deluxe Enterprise Operations, LLC. Proprietary and Confidential. Grow Your Email List Like a Pro Presented by: Kimber S. Powers, Marketing Training Specialist at VerticalResponse (A Deluxe Company)

Upload: deluxe-corporation

Post on 18-Feb-2017

116 views

Category:

Marketing


5 download

TRANSCRIPT

Page 1: Grow Your Email List Like a Pro

© Deluxe Enterprise Operations, LLC. Proprietary and Confidential.

Grow Your Email List Like a ProPresented by: Kimber S. Powers, Marketing Training Specialist at VerticalResponse (A Deluxe Company)

Page 2: Grow Your Email List Like a Pro

© Deluxe Enterprise Operations, LLC. Proprietary and Confidential.

Here’s What We’ll Cover• Basics of List Building

• Sign up form tips and tricks

• List Maintenance Basics

• Resources

• Q&A

Page 3: Grow Your Email List Like a Pro

© Deluxe Enterprise Operations, LLC. Proprietary and Confidential.

Why Should I Worry About an Email List? • Your emails help to build and establish a relationship with your

recipients

• Reach more targeted customers

• Email addresses go stale

• A quality list will get you further than a ‘pay for hire’ list

• Segmentation for your campaigns

Page 4: Grow Your Email List Like a Pro

© Deluxe Enterprise Operations, LLC. Proprietary and Confidential.

Examining The Life Span of a List

“28% of email addresses becomeunreachable on average, within a 12-month period. It is crucial to compensate for list churn and substantially grow your email lists”.

- MRSS/Advocacy Institute

Page 5: Grow Your Email List Like a Pro

© Deluxe Enterprise Operations, LLC. Proprietary and Confidential.

Building Your Email List• Remember, it starts with just ONE email address

• Most SMBs average 6 months to reach 100+ contacts (9 months for NPOs)

• Popular ESPs require that you use ‘fully opted-in’ lists only

• Print or Online Sign-up Forms are best tool for capturing ‘Leads’

Page 6: Grow Your Email List Like a Pro

© Deluxe Enterprise Operations, LLC. Proprietary and Confidential.

What is a Lead? • A person who has proactively expressed interest in your

business/service

• Three Types of Leads: - Cold

- Warm

- Hot

Page 7: Grow Your Email List Like a Pro

© Deluxe Enterprise Operations, LLC. Proprietary and Confidential.

Treat Your List ‘Participants’ Well• Mail regularly – at least once per month

• Send what you promise!

• Adopt an email privacy policy - Fear that their email addresses will be sold is one of the reasons people don’t give out their email addresses.

• Respect all unsubscribes - It’s better to lose a subscriber than to be marked as a spammer.

Page 8: Grow Your Email List Like a Pro

© Deluxe Enterprise Operations, LLC. Proprietary and Confidential.

Let’s Quickly Talk About Spamming

• CAN-SPAM - Don’t use deceptive subject lines. The subject line must accurately reflect the content of the message.

• CASL - Your subject line must pertain to the content in the email. No part of the email message can be misleading or false

Page 9: Grow Your Email List Like a Pro

© Deluxe Enterprise Operations, LLC. Proprietary and Confidential.

Start with a Welcome Email for Your List• Creates a nice ‘intro’ to your business

• Gives them an overview of what they have signed up for and what to expect

• The perfect place to include an intro promo or discount on products/services

• Can be automated and sent to new sign-ups at any time

Page 10: Grow Your Email List Like a Pro

© Deluxe Enterprise Operations, LLC. Proprietary and Confidential.

Tips From the Pros: Let’s Build a Winning Email List

Page 11: Grow Your Email List Like a Pro

© Deluxe Enterprise Operations, LLC. Proprietary and Confidential.

Tip#1 Make Your Sign Up Form

Easy to Find

Page 12: Grow Your Email List Like a Pro

© Deluxe Enterprise Operations, LLC. Proprietary and Confidential.

Best Places for a Sign Up Form• The top side bar of your website or blog (link and/or form)

• In the top navigation bar (link and/or form)

• The footer of your site (link and/or form)

• A tab on your Facebook page (link and/or form)

• At the end of every blog post (link)

• On your “About Us” page (link and/or form)

• All of your social sites (link)

Page 13: Grow Your Email List Like a Pro

© Deluxe Enterprise Operations, LLC. Proprietary and Confidential.

Tip#2Be clear about what

subscribers are getting

Page 14: Grow Your Email List Like a Pro

© Deluxe Enterprise Operations, LLC. Proprietary and Confidential.

What Are You Offering?

• Newsletters – Most Popular!

• Promos

• Sales & Discounts

• Events

• Webinars/Demos

• Informational Updates

• Videos

• Print materal

Page 15: Grow Your Email List Like a Pro

© Deluxe Enterprise Operations, LLC. Proprietary and Confidential.

Tip#3Only gather the essentials

Page 16: Grow Your Email List Like a Pro

© Deluxe Enterprise Operations, LLC. Proprietary and Confidential.

The Ideal Sign Up Form

Page 17: Grow Your Email List Like a Pro

© Deluxe Enterprise Operations, LLC. Proprietary and Confidential.

The Email-to-Website Matrix

Page 18: Grow Your Email List Like a Pro

© Deluxe Enterprise Operations, LLC. Proprietary and Confidential.

Hitting All the Links

•Give your recipients lots of opportunity to get to your website

•Allow your recipients to read long articles easily

•Make them social by including a link to post on Twitter or Facebook

Page 19: Grow Your Email List Like a Pro

© Deluxe Enterprise Operations, LLC. Proprietary and Confidential.

CTAs for Your Sign-up Routes• Urge the reader of a message to

take an immediate action.

• Clear and concise

• Send people where they would expect to go

• CTA Buttons• Increase click throughs

• Increase sales

• Stand out

• Buttons.verticalresponse.com

Page 20: Grow Your Email List Like a Pro

© Deluxe Enterprise Operations, LLC. Proprietary and Confidential.

Examples & Inspiration

Page 21: Grow Your Email List Like a Pro

© Deluxe Enterprise Operations, LLC. Proprietary and Confidential.

Page 22: Grow Your Email List Like a Pro

© Deluxe Enterprise Operations, LLC. Proprietary and Confidential.

Page 23: Grow Your Email List Like a Pro

© Deluxe Enterprise Operations, LLC. Proprietary and Confidential.

Page 24: Grow Your Email List Like a Pro

© Deluxe Enterprise Operations, LLC. Proprietary and Confidential.

Page 25: Grow Your Email List Like a Pro

© Deluxe Enterprise Operations, LLC. Proprietary and Confidential.

Page 26: Grow Your Email List Like a Pro

© Deluxe Enterprise Operations, LLC. Proprietary and Confidential.

Page 27: Grow Your Email List Like a Pro

© Deluxe Enterprise Operations, LLC. Proprietary and Confidential.

Page 28: Grow Your Email List Like a Pro

© Deluxe Enterprise Operations, LLC. Proprietary and Confidential.

Page 29: Grow Your Email List Like a Pro

© Deluxe Enterprise Operations, LLC. Proprietary and Confidential.

Page 30: Grow Your Email List Like a Pro

© Deluxe Enterprise Operations, LLC. Proprietary and Confidential.

Page 31: Grow Your Email List Like a Pro

© Deluxe Enterprise Operations, LLC. Proprietary and Confidential.

Summary

• List building is necessary for a good email strategy

• Start slow and focus on quality

• Remember to ease your subscribers in with a welcome email

• Make your sign up form easy to find

• Clearly define what subscribers will be getting by signing up

• Don’t overload your forms

• The email-to-website roadmap makes a difference

• Get inspiration from your favorite brands

Page 32: Grow Your Email List Like a Pro

© Deluxe Enterprise Operations, LLC. Proprietary and Confidential.

Resources• https://ww.deluxe.com/blog/twelve-ways-to-effectively-build-your-email-list/

• https://ww.deluxe.com/blog/75-email-newsletter-content-topics-you-can-use-asap/

• https://ww.deluxe.com/blog/blast-off-25-tips-to-maximize-email-marketing/

• http://www.verticalresponse.com/blog/how-to-build-your-email-list-guide/

• http://www.verticalresponse.com/blog/15-hygiene-tips-to-keep-your-email-list-clean-as-a-whistle/

• http://www.verticalresponse.com/blog/change-up-your-newsletter-get-more-clicks/

• http://www.verticalresponse.com/marketing-resources/guide/10-steps-to-build-your-email-list-the-right-way

Page 33: Grow Your Email List Like a Pro

© Deluxe Enterprise Operations, LLC. Proprietary and Confidential.

Upcoming Webinars• May 12 – Social Media for Your First Year in Business

• May 18 - Writing Compelling Small Business Content 101

• May 19 - Design a Winning Mobile App for Your Business

• Jun 2 – Getting to Know Google Analytics 101

Register at www.deluxe.com/blog or www.verticalresponse.com/more

Page 34: Grow Your Email List Like a Pro