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ALCOHOL POLICYGuests of Heinz Field must be 21 years or older to purchase/consume alcoholic beverages. ARAMARK reserves the right to check proof of legal drinking age. There is a maximum of two (2) beers per purchase at all concession stands. For Steelers games, alcohol sales in the seating bowl will be discontinued at the end of the third quarter. For University of Pittsburgh games, alcohol is only sold in the clubs and suites. ARAMARK has the right to discontinue the sale of alcohol at anytime during an event.

CLUB LOUNGES• The East and Hyundai Club West Lounges are located on the

200 level.

• The North Club Lounge is located on the 300 Level.

• Guests must have a valid East/Hyundai Club West or Suite

Ticket to enter the East/Hyundai Club West Lounges. Suite or East/Hyundai Club West Lounge Tickets do not have access to the North Club Lounge.

• Guests with North Club Lounge tickets do not have access to East/Hyundai Club West Lounges or Suites.

• Merchandise stands are located in the East, Hyundai Club West, and North Club Lounges.

CONCESSIONSAs a reminder, guests are able to use credit cards to purchase food and beverage at concession stands and portables in all areas of the stadium. Visa, Mastercard, Discover and American Express are accepted. Below are the various concession stands in Heinz Field.• Pub 33 Specialty Beer: FedEx Great Hall

• Goal Line Stand: Sections 108, 114, 120, 124, 130, 134, 138, 508, 511, 513, 524, 531, 535, 538

@heinzfieldFacebook.com/HeinzField

Visit Steelers.com for the most up to date information.

HEINZ FIELD • 900 ART ROONEY AVENUEPITTSBURGH, PA 15212

ATMGuests can find and access PNC Bank ATMs in the following locations:• Along Art Rooney Avenue, parallel to Heinz Field, under

FedEx Great Hall sign

• Behind Section 105 & 115, FedEx Great Hall

• Behind Section 121 & 127, Lower Level North

• Behind Section 214, East Club (must have Club/Suite ticket to access)

• Behind Section 237, Hyundai Club West (must have Club/Suite ticket to access)

• Behind Section 516, Upper Level East

• Behind Section 521, Upper Level North

• Behind Section 539, Upper Level West

WE ARE COMMITTED TO CREATING A SAFE, COMFORTABLE AND ENJOYABLE EXPERIENCE FOR ALL FANS, BOTH INSIDE THE STADIUM AND OUTSIDE IN THE PARKING LOTS.

IF YOU SHOULD NEED ASSISTANCE OR WISH TO REPORT INTOLERABLE BEHAVIOR, PLEASE CONTACT A HEINZ FIELD STAFF MEMBER, POLICE OFFICER, OR YOU MAY GO TO ANY GUEST SERVICES ROOM LOCATED INSIDE THE STADIUM.

OUR FAN HOTLINE AND TEXT LINE ARE ALSO AVAILABLE FOR ASSISTANCE ON GAME DAY BY SIMPLY:

TEXTING:PITT33 TO 78247

OR CALLING:412-697-7766

WE WANT ALL FANS ATTENDING OUR EVENTS TO ENJOY THE EXPERIENCE IN A RESPONSIBLE FASHION. WHEN ATTENDING AN EVENT YOU ARE REQUIRED TO REFRAIN FROM THE FOLLOWING BEHAVIORS:

• BEHAVIOR THAT IS UNRULY, DISRUPTIVE OR ILLEGAL

• INTOXICATION OR OTHER SIGNS OF ALCOHOL IMPAIRMENT THAT RESULTS IN IRRESPONSIBLE BEHAVIOR

• FOUL OR ABUSIVE LANGUAGE OR OBSCENE GESTURES

• INTERFERENCE WITH THE PROGRESS OF THE EVENT, INCLUDING THROWING ANY OBJECTS ONTO THE FIELD

• FAILING TO FOLLOW INSTRUCTIONS OF STADIUM PERSONNEL

• VERBAL OR PHYSICAL HARASSMENT OF OPPOSING TEAM FANS

Season ticket holders and fans are responsible for their conduct as well as the conduct of their guests and/or persons occupying their seats.

Any Fan who violates these provisions will be subject to ejection without refund and potential loss of future ticket privileges.

Heinz Field encourages fans to not bring any type of bags. The following styles are permitted at stadium

plaza areas, stadium gates, or when approaching queue lines of fans awaiting stadium entrance:

• Bags that are clear plastic, vinyl or PVC and do not exceed 12” x 6” x 12” (Official NFL team logo clear plastic tote bags are available through steelers.com or at nflshop.com)

• One-gallon clear plastic freezer bag

• Small clutch bags, approximately the size of a hand, or 4.5” x 6.5” with or without a handle or strap, may be carried into the stadium along with one of the clear bag options.

• An exception will be made for medically necessary items after proper inspection at the gate.

Prohibited items include, but are not limited to: purses larger than a clutch bag, coolers, diaper bags, briefcases, backpacks, fanny packs, cinch bags, luggage of any kind, seat cushions, computer bags and camera bags or any bag larger than the permissible size. For more information visit steelers.com/allclear

ALL CLEAR ON GAMEDAY SAFETY

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GAME DAYGUIDE

Official

HEINZ FIELD & NORTH SHORE AREA MAP

• Grid Iron Grill: Sections 122, 509, 524, 532

• Red Zone Express: Section 101

• Heroes Pub: Section 128

• Quaker Steak & Lube: Section 112

• Primanti Brothers: Sections 110, 132

• Hickory Bridge BBQ: Sections 129, 526

• Allegheny Fry Company: Section 106, 136

• Steel Pit BBQ: South Plaza

• Fresh Burger Company: Section 106, 131

• Papa Duke’s Gyro: FedEx Great Hall, Section 134

• 1st Down Fries: Section 525

• Grid Iron Express Portable: Sections 116, 139, 516, 521, 528, 537

• Nacho Zone Portable: Sections 118, 133, 506, 512, 518, 529, 534

• North Shore Beverages: South Plaza, Sections 111, 115, 117, 131, 135, 505, 507, 510, 514, 517, 520, 528, 530, 532, 536, 540

Continued on other side

DESIGNATED DRIVERS• The designated driver booth, sponsored by ARAMARK, is

available at all three main gates.

• Registrants for the program must be 21 years of age with a valid driver’s license.

• In return, for the promising responsibility for the safe and sober transportation of their group from Heinz Field, a registrant will receive one coupon redeemable for a soft drink. Coupons can be redeemed at any concession stand.

FIRST AIDIn the event that a Guest at Heinz Field would need medical assistance, please direct them to the nearest First Aid Room. First Aid Rooms are located in the following areas:• Behind Section 103, FedEx Great Hall

• Behind Section 123, Lower Level North (Main First Aid Room)



• The First Aid Room on the Club Level is located in between the East and Hyundai Club West Lounges, closest to the Northeast Corner.

GATE ENTRANCESAll Guests may enter Heinz Field through:• Peoples Gate A – South Plaza under Video Board

• Gate B – Northeast Corner

• Gate C – Northwest Corner

• FedEx Great Hall Center and South – NO BAGS OR PURSES

• Southwest Rotunda – NO BAGS OR PURSES

• Gate 5 – NO BAGS OR PURSES

• All Gates open two (2) hours prior to kick-off.

• One turnstile at each main gate is open until halftime.

• Guest arriving after halftime should enter through Gate B, which is open the entire game.

GUEST SERVICESGuest Services assists guests before, during and after each event at Heinz Field, including lost guests, emergency paging, lost and found, stadium information, car trouble, closed captioning mobile devices, hearing impaired amplifiers and comments. If guests need assistance on non-game days, please contact (412) 697-7150, press 4. Guest Services Rooms are located in the following areas:• Behind Section 104, FedEx Great Hall

• Behind Section 123, Lower Level North



Guests can acquire assistance at four (4) Guest Services Kiosks located at the three (3) main gates: Peoples Gate A (2 kiosks), Gate B, Gate C

LOST AND FOUNDDuring events, lost and found items left in the seating bowl will be brought to the Main Guest Services Room behind Section 104 in the FedEx Great Hall.

Guests inquiring about lost items at previous games should call (412) 697-7135 for information. Items lost at prior games are held in storage for 30 days and then either disposed of or donated to an appropriate charitable organization.

MERCHANDISEBoth Pittsburgh Steelers and University of Pittsburgh Panthers merchandise can be purchased at the seven (7) Pittsburgh Sideline Stores located throughout Heinz field:

Any other item deemed dangerous and/or inappropriate. See Be Clear for Gameday Safety section for further information on bag restrictions.

An exception will be made for medically necessary items after proper inspection; however, all items that do not pass security must be returned to vehicles.

Guests are asked to arrive early to eliminate lines at security checks. Heinz Field is NOT responsible for items left at gates.

SMOKINGSmoking is prohibited at Heinz Field. This includes all vapor and electronic cigarettes.

SUITESHeinz Field has 129 Luxury Suites that can be accessed from both the 300 and 400 levels. Guests must have a valid Suite Ticket to access those levels and the Luxury Suite.

TAXI SERVICESYellow Cab - (412) 321-8100Classy Cab - (412) 322-5080

TICKET INFORMATIONSteelers Ticket Office:• Located at Gate B, in the Northeast corner of Heinz Field

• Open Monday–Friday: 9:00 a.m. – 5:00 p.m.

• Open Saturday prior to home games: 9:00 a.m. –12 noon (subject to change)

• University of Pittsburgh Panthers Ticket Office: East Rotunda (Heinz Field Event Day ONLY)

WHEELCHAIR ASSISTANCE• If guests need assistance to and from their seats, please

contact the nearest Guest Services Room. Assistance can be provided before, during and after the event.

• Wheelchair Assistance is available at all three (3) main gates and Guest Services Rooms.

• Wheelchair Assistance is available anywhere inside Heinz Field.

• ADA Platforms can be accessed from anywhere in Heinz Field.

• Luxury Suites and Club Lounges can accommodate wheelchair accessible seating.

• If a Guest needs handicap/accessible seating the day of the event, please direct them to the nearest Guest Services Room or Kiosk.

• If a Guest has questions regarding accessible seating, please contact the Steelers Ticket Office at (412) 323-1200, The University of Pittsburgh Ticket Office at (412) 648-PITT or Heinz Field Guest Services at (412) 697-7150, press 4.

• Behind Section 115, FedEx Great Hall

• Behind Section 144, South Plaza

• Behind Sections 118 & 127, Lower Level North

• Behind Section 141, Lower Level West



Guests will also find approximately 20 portable merchandise locations and 10 program stands located throughout Heinz Field and exterior areas including the Club lounges.

RE-ENTRY POLICYExit and re-entry is not permitted at Heinz Field. In the case of a medical emergency, please proceed to the Guest Services Kiosk at Gate B.

RESTROOMS52 men’s and women’s restrooms are conveniently located throughout Heinz Field. Each is equipped with baby-changing stations. Family/Special needs restrooms are located in the following areas to accommodate guests:• Behind Section 105, FedEx Great Hall

• Behind Section 124, Lower Level North

• Behind Section 141, Lower Level West

• Behind Section 205, East Club (must have valid Club/Suite Ticket)

• Behind Section 240, Hyundai Club West (must have valid Club/Suite Ticket)


• Behind Section 522, Upper Level North


• Behind Section NC-012 & NC 004, North Club (must have valid North Club Lounge Ticket)

SECURITY GUIDELINESGuests at Heinz Field are asked to cooperate with security personnel to ensure the safety of all patrons. In addition, fans that wear or bring heavy clothing, jackets, or blankets may be asked to open such items for inspection and hand metal detection searches. The following items are not permitted:• Bags; Only one-gallon clear plastic freezer bags and bags

that are clear plastic, vinyl or PVC and do not exceed 12” x 6” x 12”

• Purses; Only small clutch purse; approximately size of hand or 4.5” x 6.5”

• Backpacks

• Diaper Bags

• Fanny Packs

• Cinch Bags

• Luggage of any kind

• Seat Cushions

• Computer Bags & Camera Bags

• Coolers (hard/soft sided)

• Thermoses

• Cans/Bottles/Flasks

• Noise Makers

• Alcoholic Beverages

• Laser Pointers

• Strollers

• Apparel or signage displaying profane or abusive language

• Video/Movie Cameras/Tripods

• Professional Camera/Lenses (longer than 6”)

• Audio Recording Equipment

• Banners or Signs on Poles

• Weapons

HEINZ FIELD SEATING CHART

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