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    ©2011 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.

    rinciples o! Accounting "n!or#ation$yste#s, Asia %dition

    &a#es A. 'all

    Chapter 4

    The Revenue Cycle

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    Objectives for Chapter 4

    Tasks performed in the revenue cycle, regardless of thetechnology used

    Functional departments in the revenue cycle and the

    flow of revenue transactions through the organization Documents, journals, and accounts needed for audittrails, records, decision making, and financial reporting

    Risks associated with the revenue cycle and thecontrols that reduce these risks

    The operational and control implications oftechnology used to automate and reengineer therevenue cycle

    2

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    R E V E N U E C Y C L E

    ( S U B S Y S T E M )

    S a l e s O r d e r

    B i l l i n g / A c c o u n t s

    R e c e i a ! l e

    C a s " R e c e i # t s /C o l l e c t i o n s

    S " i # # i n g

    $

    %

    & / '

    C r e d i t / C u s t o e r

    S e r i c e*

    (

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    Journal Vouchers/Entries

    How do we get them? )illing *epart#ent prepares a +ournal voucher

     Accounts Receivable DR 

      Sales CR   "nventory Control *ept. prepares a +ournal

    voucherCost of Goods Sold DR 

      Inventory CR   Cash Receipts prepares a +ournal voucher

    Cash DR  

      Accounts Receivable CR 

    -

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    evenue C!cle "atabases

    Master !iles custo#er #aster !ile

    accounts receivable #aster !ile

    #erchandise inventory #aster

    !ile ransaction and /pen

    *ocu#ent iles sales order transaction !ile

    open sales order transaction

    !ile

    sales invoice transaction !ile

    cash receipts transaction !ile

    • Other Files– shipping and price data

    reference le

    – credit reference le (maynot be needed)

    – salesperson le (may be amaster le)

    – Sales history le

    – cash receipts history le

    – accounts receivable

    reports le

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    "#" of $ales Order %rocessing $!stem

    3igure -41

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    &anual $ales Order %rocessing $!stem

    5igure -412

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    &anual $ales Order %rocessing $!stem (cont.)

    6igure -412

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     $ales Order %rocessing

    )egins with a custo#er placing an order 

    he sales depart#ent captures the essential details on asales order !or#.

    he transaction is authori7ed by obtaining credit approvalby the credit depart#ent.

    $ales in!or#ation is released to

    )illing

    8arehouse 9stoc: release or pic:ing tic:et;

    $hipping 9pac:ing slip and shipping notice;

    <

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     $ales Order %rocessing he #erchandise is pic:ed !ro# the 8arehouse and sent

    to $hipping. $toc: records are ad+usted.

    he #erchandise, pac:ing slip, and bill o! lading areprepared by $hipping and sent to the custo#er. $hipping reconciles the #erchandise received !ro#

    the 8arehouse with the sales in!or#ation on thepac:ing slip.

    $hipping in!or#ation is sent to )illing. )illing co#pilesand reconciles the relevant !acts and issues an invoice tothe custo#er and updates the sales +ournal. "n!or#ationis trans!erred to  Accounts Receivable 9A=R; "nventory Control

    10

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    ©2011 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.

     $ales Order %rocessing

     A=R records the in!or#ation in the custo#er>s account in the

    accounts receivable subsidiary ledger.

    "nventory Control ad+usts the inventory subsidiary ledger.

    )illing, A=R, and "nventory Control sub#its su##ary

    in!or#ation to the ?eneral Ledger dept., which then

    reconciles this data and posts to the control accounts in the

    ?=L.

    11

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    "#" of $ales eturn %rocedures

    12igure -45

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    $ales eturns %rocedures

    1(igure -41(

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    $ales eturn Journal Entr!

    ?=L posts the !ollowing to control accounts

     

    Inventory—Control DR Sales Returns and Allowances DR 

    Cost of Goods Sold CR 

     Accounts Receivable—Control CR 

    1-

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    "#" of Cash eceipts %rocedure

    1

    igure -4<

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    #lowchart of Cash eceipts $!stem

    13

    igure -41-

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    ©2011 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.

     Cash eceipts %rocesses

    Custo#er chec:s and re#ittance advices are

    received in the Mail Roo#.

     A #ail roo# cler: prepares a cash prelist and sends the

    prelist and the chec:s to Cash Receipts. he cash prelist is also sent to A=R and the Controller.

    Cash Receipts

    veri!ies the accuracy and co#pleteness o! the chec:s

    updates the cash receipts +ournal

    prepares a deposit slip

    prepares a +ournal voucher to send to ?=L

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    ©2011 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.

     Cash eceipts %rocesses

     A=R posts !ro# the re#ittance advices to the

    accounts receivable subsidiary ledger. eriodically, a su##ary o! the postings is sent to ?=L.

    ?=L depart#ent reconciles the +ournal voucher !ro# Cash Receipts with

    the su##aries !ro# A=R

    updates the general ledger control accounts

    he Controller reconciles the ban: accounts.

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    $ummar! of 'nternal Controls

    1<

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    (uthori)ation Controls

    roper authori7ation o! transactions 9docu#entation;should occur so that only valid transactions get processed.

    8ithin the revenue cycle, authori7ation should ta:e place

    when a sale is #ade on credit 9authori7ation;

    a cash re!und is re@uested 9authori7ation;

    posting a cash pay#ent received to a custo#er>saccount 9cash pre4list;

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    ©2011 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.

    $egregation of #unctions*hree ules

    1. ransaction authori7ation should be separate

    !ro# transaction processing.2.  Asset custody should be separate !ro# asset

    record4:eeping.

    (. he organi7ation should be so structured thatthe perpetration o! a !raud re@uires collusionbetween two or #ore individuals.

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    ©2011 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.

    $egregation of #unctions

    $ales Order %rocessing

    credit authori7ation separate !ro# $/ processing

    inventory control separate !ro# warehouse

    accounts receivable sub4ledger separate !ro# general ledgercontrol account

    Cash eceipts %rocessing

    cash receipts separate !ro# accounting records

    accounts receivable sub4ledger separate !ro# general ledger 

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    ©2011 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.

    $upervision

    /!ten used when unable to enact appropriate

    segregation o! duties.

    $upervision o! e#ployees serves as a deterrent

    to dishonest acts and is particularly important in

    the mailroom.

    2(

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    (ccounting ecords

    8ith a properly #aintained audit trail, it is

    possible to trac: transactions through the

    syste#s and to !ind where and when errors were

    #ade pre4nu#bered source docu#ents

    special +ournals

    subsidiary ledgers

    general ledger 

    !iles

    2-

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    (ccess Controls

     Access to assets and in!or#ation 9accounting

    records; should be li#ited.

    8ithin the revenue cycle, the assets to protect

    are cash and inventories and access to records

    such as the accounts receivable subsidiary

    ledger  and cash journal  should be restricted.

    2

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    'ndependent Verification

    hysical procedures as well as record4:eeping should be

    independently reviewed at various points in the syste# to

    chec: !or accuracy and co#pleteness

    shipping veri!ies the goods sent !ro# the warehouse are

    correct in type and @uantity warehouse reconciles the stoc: release docu#ent

    9pic:ing slip; and pac:ing slip

    billing reconciles the shipping notice with the sales

    invoice

    general ledger reconciles +ournal vouchers !ro# billing,

    inventory control, cash receipts, and accounts receivable

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    ©2011 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.

    (utomating the evenue C!cle

     Authori7ations and data access can be per!or#ed throughco#puter screens.

    here is a decrease in the a#ount o! paper.

    he #anual +ournals and ledgers are changed to dis: ortape transaction and #aster !iles.

    "nput is still typically !ro# a hard copy docu#ent and goesthrough one or #ore co#puteri7ed processes.

    rocesses store data in electronic !iles 9the tape or dis:;or prepare data in the !or# o! a hardcopy report.

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    ©2011 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.

    (utomating the evenue C!cle

    Revenue cycle progra#s can include

    !or#atted screens !or collecting data

    edit chec:s on the data entered

    instructions !or processing and storing the data

    security procedures 9passwords or user "*s;

    steps !or generating and displaying output

    o understand !iles, you #ust consider the record design

    and layout. he docu#ents and the !iles used as input sources #ust

    contain the data necessary to generate the output reports.

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    Computer+,ased (ccounting $!stems

    C)A$ technology can be viewed as a continuu#

    with two etre#es

    automation 4 use technology to

    i#prove e!!iciency and e!!ectiveness

    reengineering B use technology to

    restructure business processes and !ir#

    organi7ation

    2<

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    E-ample. (utomated ,atch $ales

    (0

    igure -413

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    eengineering $ales Order %rocessing sing

    eal+*ime *echnolog! Manual procedures and physical docu#ents are replaced by

    interactive co#puter ter#inals.

    Real ti#e input and output occurs, with so#e #aster !iles

    still being updated using batches. eal+time 4 entry o! custo#er order, printout o! stoc:

    release, pac:ing slip and bill o! lading update o! credit

    !ile, inventory !ile, and open sales orders !ile

    ,atch 4 printout o! invoice, update o! closed sales order9+ournal;, accounts receivable and general ledger control

    account

    (1

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    eal+*ime $ales Order $!stem

    (2

    igure -416

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    (dvantages of eal+*ime

    %rocessing

    $hortens the cash cycle o! the !ir# by reducing the

    ti#e between the order date and billing date )etter inventory #anage#ent which can lead to a

    co#petitive advantage

    ewer clerical errors, reducing incorrect ite#s

    being shipped and bill discrepancies Reduces the a#ount o! epensive paper

    docu#ents and their storage costs

    ((

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    eengineered Cash eceipts

    he #ail roo# is a !re@uent target !or reengineering. 

    Co#panies send their custo#ers preprinted envelopes andre#ittance advices.

    Dpon receipt, these envelopes are scanned to provides acontrol procedure against the!t.

    Machines are open the envelopes, scan re#ittance advicesand chec:s, and separate the chec:s.

     Arti!icial intelligence #ay be used to read handwriting, suchas re#ittance a#ounts and signatures.

    (-

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    (utomated Cash eceipts

    (

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    %oint+of+$ale $!stems

    oint o! sale syste#s are used etensively in retail

    establish#ents.

    Customers pic the inventory from the shelves and tae

    them to a cashier . he cler: scans the universal product code 9DC;. he /$

    syste# is connected to an inventory !ile, where the price and

    description are retrieved.

    !he inventory levels are updated and reorder needs canimmediately be detected .

    (3

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    %oint+of+$ale $!stems

    he syste# co#putes the a#ount due. ay#ent is either

    cash, chec:, AM or credit card in #ost cases.

    Eo accounts receivables

    "! chec:s, AM or credit cards are used, an on4line lin: toreceive approval is necessary.

     At the end o! the day or a cashier>s shi!t, the #oney and

    receipts in the drawer are reconciled to the internal cash

    register tape or a printout !ro# the co#puter>s database. Cash over and under #ust be recorded

    (5

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    %oint+of+$ale $!stem

    (6

    igure -420

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    eengineering sing E"'

    %*" helps to epedite transactions.

    he custo#er>s co#puter deter#ines that inventory is needed

    selects a supplier with who# the business has a !or#albusiness agree#ent

    dials the supplier>s co#puter and places the order

    he echange is co#pletely auto#ated. Eo hu#an intervention or #anage#ent

    (<

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    E"' $!stem

    urchases$yste#

    %*"

    ranslation

    $o!tware

    %*"

    ranslation

    $o!tware

     Co##unications

     $o!tware

      Co##unications

      $o!tware

    /ther 

    Mailbo

    /ther 

    Mailbo

    Co#pany

     A>s #ailbo

    Co#pany

    )>s #ailbo

    $ales /rder $yste#(pplication$oftware

    (pplication$oftware

    *irect Connection

    V(0

    Compan! ( Compan! ,

    -0

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    ©2011 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.

    eengineering sing the 'nternet

    ypically, no !or#al business agree#ents eist asthey do in %*".

    Most orders are #ade with credit cards. Mainly done with e4#ail syste#s, and thus a

    turnaround ti#e is necessary "ntelligent agents are needed to eli#inate this ti#e lag.

    $ecurity and control over data is a concern with"nternet transactions.

    -1

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    C,($ Control Considerations

     Authori7ation 4 in real4ti#e syste#s,

    authori7ations are auto#ated

    rogra##ed decision rules #ust be closely

    #onitored. $egregation o! unctions 4 consolidation o!

    tas:s by the co#puter is co##on

    rotect the co#puter progra#s

    Coding, processing, and #aintenance should be

    separated.

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    C,($ Control Considerations

    $upervision 4 in /$ syste#s, the cash register>sinternal tape or database is an added !or# o!supervision

     Access Control 4 #agnetic records are vulnerable to

    both authori7ed and unauthori7ed eposure andshould be protected

    Must have li#ited !ile accessibility Must sa!eguard and #onitor co#puter progra#s

    -(

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    C,($ Control Considerations

    (ccounting ecords 4 rest on reliability andsecurity o! stored digitali7ed data  Accountants should be s:eptical about the accuracy o!

    hard4copy printouts. ,ac1ups 4 the syste# needs to ensure that bac:ups o!

    all !iles are continuously :ept

    'ndependent Verification B consolidatingaccounting tas:s under one co#puter progra# canre#ove traditional independent veri!ication controls.o counter this proble# per!or# batch control balancing a!ter each run produce #anage#ent reports and su##aries !or end

    users to review

    --

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    %C+,ased (ccounting $!stems

    Dsed by s#all !ir#s and so#e large decentrali7ed!ir#s

     Allow one or !ew individuals to per!or# entireaccounting !unction

    Most syste#s are divided into #odules controlled by a#enu4driven progra# general ledger 

    inventory control

    payroll

    cash disburse#ents purchases and accounts payable

    cash receipts

    sales order 

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    %C Control 'ssues

    $egregation of "uties 4 tend to be inade@uate andshould be co#pensated !or with increased supervision,

    detailed #anage#ent reports, and !re@uent independent

    veri!ication

    (ccess Control 4 access controls to the data stored onthe co#puter tends to be wea: #ethods such as

    encryption and dis: loc:ing devices should be used

    (ccounting ecords 4 co#puter dis: !ailures causedata losses eternal bac:up #ethods need to bei#ple#ented to allow data recovery

    -3