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H A R V E Y N A S H T E C H S U R V E Y 2 0 1 8 1
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18 THE RACE OF YOUR LIFE
H A R V E Y N A S H T E C H S U R V E Y 2 0 1 82
For amateur cyclists, one of the most demanding events you can sign up to is L’Étape du Tour; a race that follows a gruelling mountainous stage of the world-renowned Tour de France.
One feature that strikes fear in the heart of even the most accomplished cyclist is the ‘broom wagon’, a van which follows the course at a low, steady speed, and marks the slowest acceptable time for participants to complete the race. In short, if the broom wagon catches you, your race is over.
If you work in tech (and given you are reading this we assume you do!) then you will be the first to recognise this need to stay ahead, of constantly looking over your shoulder to see where that digital ‘broom wagon’ is.
Skills you learnt five years ago are no longer the skills you need to thrive today. Activities that previously needed the expert skills and input of people, are increasingly being automated by AI-based systems. Bespoke systems that required teams of in-house tech staff have been replaced by cloud-based systems, in some cases not even with the involvement of the tech team.
The march of technology affects everyone, and every year it does a little more of what humans do.
Of course the winners in this race will be the organisations and people that keep on driving forward, that continually learn new ways to innovate and deliver value. They pedal hard because they are driven by a sense of the potential, and maybe a little paranoia.
And those who have the vision to look ahead at the potential, as well as look behind to spot the looming presence of that broom wagon, will be in a strong place to succeed.
Welcome to the 2018 Harvey Nash Technology Survey. I hope you enjoy it and find it useful in your business and career planning.
THE RACE OF YOUR LIFE
Contents
Spaghetti makes you less innovative
Over 40 and over the hill? Ageism in tech
Bespoke software is dead. But so was Schrödinger’s Cat
Personal data, the gold dust of the future
Training and recruitment
Education and automation
The next big thing
Still no women?
Who’s driving innovation
The hottest skills right now
What are you worth?
4 6 8 10 11 12 13 14 16 17 18
About the survey
3251
respondentsone of the largest tech
surveys in the world
410different job titles
from software developer to
CTO to robotics engineer
81
countriesfrom Namibia to
New Zealand
Albert EllisCEO, Harvey Nash Group @harveynashceo
What you need to know Winning the race of your life
If you want innovation, work for a younger
organisationAn organisation 3-5 years old is almost twice as likely to be ‘very innovative’ as one 20+ years old.
Age affects your careerSix in ten tech people over the age of 45 feel age will have a negative
impact on their next career move*. Architects, ‘very innovative’ organisations and women are less
affected.
Bespoke software is dead
And alive. Whilst almost half of respondents think corporates will
reduce investment in bespoke software, over half believe bespoke will increasingly be focused on innovation
and differentiation in the market.
Tech jobs are being eaten by softwareOne in ten report their job
is already being significantly affected by automation. A
further three in ten expect to feel the bite in the next decade.
Headhunter’s radarSoftware Developers remain the most in-demand skill, but those developing skills in VR/AR, Automation, Big Data and
DevOps are on the rise.
Personal data is the gold dust of
the futureFour in ten have little or no trust in
how third parties are using their data.
CTOs seen as more innovative than CIOs
Three in ten tech people believe the CTO is driving the digital agenda in their organisation; twice as many
who feel it’s the CIO.
Don’t wait to be trained
95% of tech people are actively developing their skills. Almost four
in ten are not waiting for their employer’s help and are paying for training out of their own money.
Automation Cloud / outsourcing replacing in-house / bespoke
Your age affects your career prospects
40% expect their job to be automated
within ten years
Ask yourself ‘where am I adding value that no other
person – or machine – can add?’
Plan your career so your job role focuses on things that humans are great at:
creativity, dealing with complex multi-faceted problems, influencing
people.
Roles most likely to be affected by automation: Testers, Operations, BI/Analytics. Least likely:
Programme Management, IT Leadership (e.g. CIO, CTO etc.), Software Engineering.
Corporate IT teams are increasingly focusing their
technology teams on driving innovation, and cleverly
gluing their existing systems together for competitive
advantage. Align your career with innovation.
Consider opportunities in software / cloud
organisations which are growing their tech teams.
Corporate IT teams are also increasingly focusing on the customer (both internal and
external). Make sure your career is about dealing with
stakeholders, not just technology.
Work for organisations that are seen as innovative
(typically younger companies). These tend to have fewer preconceptions
about age.
Become a manager e.g. CIO, CTO and Development
Management, where age can be an advantage.
Get a ‘Gandalf’ role where long-term experience and deep expertise are highly valued (e.g. Architecture
and, interestingly, Support Engineering).
45% of corporate IT departments are reducing
bespoke development spend
61% of 45+ year olds feel their age is
against them
HOW TO STAY AHEAD
KILLER FACT
TREND
Train yourself! 95% of tech people are actively developing their skills. Almost four in ten are not waiting for their employer’s help and are paying for training out of their own money.
*UK respondents only
H A R V E Y N A S H T E C H S U R V E Y 2 0 1 8 3
H A R V E Y N A S H T E C H S U R V E Y 2 0 1 84
Spaghetti makes you less innovative
Respondents from organisations younger than ten years were significantly more likely to consider their company ‘very innovative’ than respondents from older organisations.
It’s perhaps not a surprise. For some older organisations just keeping together the ‘spaghetti’ of legacy systems (and perhaps even more importantly the spaghetti of legacy organisational structures and processes) is enough to extinguish the will to live of even the most enthusiastic innovator.
You might think that company size has an impact on innovation. But, apart from the very smallest of companies, it doesn’t really. Regardless of whether you have a turnover of $50m or $500m, your likelihood of being very innovative hovers around the 20%–27% mark.
It seems, therefore, that legacy spaghetti is the real brake on innovation, not size or complexity – and older companies have a lot more of it.
Innovation and company age
How innovative is your organisation?
3355%% 3399%% 3366%%
2233%% 2211%%1166%% 1166%%
4455%%3399%%
4466%%5500%% 4499%% 4477%%
5533%%
2200%% 2211%% 1199%%
2277%%3300%%
3377%%3322%%
0-2 YEARS 3-5 YEARS 6-10 YEARS 11-20 YEARS 21-50 YEARS 51-100 YEARS 100+ YEARS
Very innovative Quite innovative Not very innovative
H A R V E Y N A S H T E C H S U R V E Y 2 0 1 8 5
Overall innovation is growing
How innovative would you say your current organisation is?
Elsewhere in the survey we asked which sectors are most likely to be affected by tech innovation and disruption in the next five years, and out of the top four (Financial Services, Technology, Manufacturing and Healthcare) only one correlated with the top four in this table. It is often in the sectors that have the least number of innovators that a single disruptor can make a big difference. (Just mention ‘Uber’ to a local taxi driver for instance. In fact, we suggest you don’t do that!)
It seems that legacy ‘spaghetti‘ is the real brake on innovation, not size or complexity - and older companies have a lot more of it.
Innovation in surprising places
Organisations that are ‘very innovative’ and seeing the direct benefits
20+47+33+A2017
20%
47%
33% 23+48+29+A2018
23%
48%
29%
very quite not
Overall, the proportion of organisations that are very innovative has gone up, from 20% to 23%, and there has been a similar size drop in the proportion of organisations that are not innovative.
It’s clear that more organisations are getting to grips with their innovation strategies. Is yours?
Construction / Engineering 32%
Business / Professional Services 30%
Energy 30%
Technology / Telecoms 30%
Advertising / PR 29%
Charity / Not-for-profit 28%
Broadcast / Media 22%
Pharmaceuticals 21%
Gaming 20%
Retail / Leisure 20%
Manufacturing 19%
Financial Services 18%
Healthcare 18%
Education 16%
Utilities 15%
Government 12%
FMCG / Consumer 3%
H A R V E Y N A S H T E C H S U R V E Y 2 0 1 86
Over 40 and over the hill? Ageism in tech
We asked this particular question of UK people only, but people reading this section from other countries may well recognise some of the issues. Read on…
It seems that during their twenties and thirties, age has little impact (positive or negative) on tech people’s career prospects.
And then something happens.
At the age of 40–44, the proportion reporting that their age negatively impacts them rises from 21% to 35%.
And it doesn’t stop there. Each year you get older the chances of you feeling negative about your age goes up by 2% – so by the time you are in your early fifties almost six in ten of you feel your age is against you.
And whether you are 20, 30 or 40 this affects everyone because, alas, everyone grows older.
Age affects your career prospects
Thinking about your next career step, will your age negatively impact you? (yes)
25%
8% 12%21%
35%47%
61%67%
83%72%
18-24 25-29 30-34 35-39 40-44 45-49 50-54 55-59 60-64 65+
H A R V E Y N A S H T E C H S U R V E Y 2 0 1 8 7
It appears that people over 45 working for very innovative organisations are slightly less likely to feel their age has a negative effect: 55% compared with 61% of all respondents.
For those investing their own money in external training, the proportion feeling ‘age negative’ is also 55%.
Being a woman comes next, at 54%. Admittedly this isn’t an option for all of our respondents!
But probably the biggest insulation factor is job role. If you are involved in management (e.g. CIO, CTO or Development Management) or have a ‘Gandalf’ role where long-term experience and deep expertise are highly valued (e.g.
Architecture and, interestingly, Support Engineering), age affects you less. In fact if you are an Architect, it seems you have to wait until your late fifties until age becomes negative.
If you are over 45 years old and you want age to have no negative effect at all, then you will need to be an Architect working for a very innovative company and investing in your own training. Not a single respondent in that category felt their age negatively impacted them.
Clearly this is an important issue, both in terms of how the sector views older workers and also in terms of how tech people should plan their careers; we shall return to this in other research.
If you are an Architect, it seems you have to wait until your late fifties until age becomes negative.
How to insulate yourself from ageism
People over 45 who think their age will negatively affect their career
61%All respondents
55%Working for a very
innovative org
55%Paying for
external courses
54%Women
42%Architects
H A R V E Y N A S H T E C H S U R V E Y 2 0 1 88
Bespoke software is dead. But so was Schrödinger’s Cat
Almost half of respondents (45%) believe that with the progress of cloud and outsourcing, corporate IT departments will need less bespoke software. In fact one in ten think it will die altogether.
It certainly makes sense; why spend so much money recruiting, rewarding and retaining that most expensive and (increasingly) rare of individuals – the Software Developer – when someone else can do it for you? And why pay money to host and support your software when others can handle it more efficiently? Why, indeed.
Surely bespoke is dead then? Not quite.
Because a very significant proportion (35%) think it will actually grow. In fact, while one in ten think bespoke software is dead, one in ten think it will grow significantly!
Rather like Schrödinger’s cat, it is both dead, and alive.
The future of bespoke software
Overall, what do you think is the future of bespoke software development in corporate IT departments?
10%
35%
20%
25%
10%
It will die
It will decline
It will stay the same as it is now
It will grow
H A R V E Y N A S H T E C H S U R V E Y 2 0 1 8 9
Bespoke software is increasingly being used for innovation
The nature of bespoke development is changing While bespoke software is being used less to build the ‘standard’ systems of companies, it is being used much more to drive innovation activities. Whereas 57% of all respondents believe corporate IT departments are increasingly using bespoke software to drive innovation, this goes up to 68% of respondents employed by very innovative organisations.
Related to this, we are seeing demand for Software Engineers and Developers remain high. On average, they receive nine and eight headhunt calls a year respectively, a figure that has grown in the last five years.
Respondents from very innovative organisations
All respondents
Is bespoke software increasingly being used to drive innovation?
68+32+A 57+43+A68%57%
32%43%
no
yes
H A R V E Y N A S H T E C H S U R V E Y 2 0 1 810
Personal data, the gold dust of the future
If innovation and disruption have been the watchwords of the last decade, trust may well become the watchword of the next ten years.
What organisations know about us is scary. Scarier still is how little we know about what they know about us. But what is most scary is the awe-inspiring potential, which is quickly becoming reality, of what organisations will know when merging, mining and interpreting our data. Many tech corporate acquisitions have been just as much about the acquisition of data and customer relationships as about the acquisition of people or products.It is no surprise then that there is a great degree of distrust: 41% of respondents simply don’t trust third parties.
That said, this figure is slightly better than last year – people trusting third parties to a ‘great extent’ has moved from 7% to 9%. Of course we are dancing on the edge of statistical significance here, but at least it shows the situation has levelled out and is not getting worse.
As technology becomes more prevalent, consumers have more options and there is a risk that they will be less loyal. How organisations deal with their data is one way that loyalty will be earned in the future.
In data we trust?
To what extent do you trust third parties to use your own data in an appropriate way?
To what extent do you trust third parties to use your own data in an appropriate way?
Little/noextent 41%Someextent 50%Greatextent 9%
41%
50%
9%
Little/no extent
Some extent
Great extent
H A R V E Y N A S H T E C H S U R V E Y 2 0 1 8 11
Training and recruitment
Train yourself, or be left behind
How are you developing new skills?
A total of 95% of tech people are actively developing new skills, with by far the most popular method being to read and learn in their spare time.
There are differences depending on employment type. Contractors and freelancers are most likely to pay for courses themselves (almost half do so) and are unlikely to have the organisation they are working for support them financially in training. That said, even 32% of permanent employees are paying for their own courses, despite many having courses paid for by employers. It paints a picture of tech people taking responsibility for their own development.
The average salary for a person who pays for their own courses is $93,079.71, compared with $92,102.30 for those who don’t.
Recruiters are better than algorithms (sometimes)
Human or algorithm – which is better at judging your tech experience?
A human An algorithm
Web Developing 90% 10%
Database Engineering 89% 11%
Database Administrating 86% 14%
Design/UX/UI 86% 14%
Testing 86% 14%
CIO, CTO or VP of IT 84% 16%
Training 84% 16%
Programme Management 83% 17%
Business Analysis 82% 18%
Architects 81% 19%
Infrastructure Management / Team Leadership 81% 19%
IT Operations 81% 19%
Project Management 80% 10%
Support Engineering 80% 20%
Creative, Digital Marketing or Design role 79% 21%
Development Management / Team Leadership 77% 23%
Helpdesk 76% 24%
Security Specialist 76% 24%
Quality Assurance 75% 25%
Business Intelligence / Analytics 74% 26%
Developer 73% 27%
Software Engineering 71% 29%
As a recruitment company, it is warming and reassuring to know that the vast majority of our candidates prefer dealing with us – real people – to software-based algorithms. However, we can’t ignore the fact that one in five feel that software is better, and that proportion goes up to one in three for certain types of roles like Software Developers. Even one in six CIOs/CTOs think software would do a better job.
Increasingly, software will become more intelligent and powerful in this area. It also has the feature of being ‘blind’ – it has no prejudices (assuming the algorithm’s programmer doesn’t have either), so doesn’t care about your gender, colour or age.
The challenge for (human) recruiters will be to find ways of adding value beyond what software can do.
7%
63%
45%
48%
10%
31%
5%
65%
48%
32%
35%
41%
3%
69%
59%
49%
9%
42%
I'm not
I'm reading in my own time
I'm taking free coursesI have found myself
I'm paying for courses / training
My organisation is helping by payingfor courses or providing training
I'm attending conferences / exhibitions
Freelance Permanent Contract
H A R V E Y N A S H T E C H S U R V E Y 2 0 1 812
Education and automation
You don’t need a degree in tech to be in tech, but it helps. While 53% of respondents studied a computer science or technology-related course to degree level, 47% came via another route.
Women are less likely to have studied a computer science or technology-related course to degree level, with only 43% of women doing so compared with 55% of men. Much of this variance is explained by women being more heavily represented in roles like business analysis, creative roles and support, where technical degrees are less common. Perhaps unsurprisingly, the more technical a role, the more likely you are to have a technical degree.
We reported it last year, and the same remains true this year: tech sector jobs are being ‘eaten by software’. One in ten (9%) of you report you’re feeling the bite right now, and a further three in ten expect it within a decade.
Interestingly, the total proportion of people expecting to be ‘eaten’ either now or in the next decade is down on last year (from 45% to 39%). We can only speculate why that’s the case (to keep the survey completion time to our promised five minutes we were very strict on what we asked), but last year AI / Automation made a big splash in the media. Sometimes such hype can cause people to overestimate the likely impact.
Of course it affects different jobs in different ways. Testers are the most affected, CIOs least. You can see how different jobs are affected in our Data Sandpit.
Do you have a computer science or technology-related degree?
Your job is being eaten by softwareWithin ten years, a significant part of my job that I currently perform will be automated
Only half of tech people have a degree
29%37%
40%41%
45%46%
48%48%
56%57%58%59%60%60%
62%63%
74%78%
82%
Creative, Digital Marketing or Design roleTraining
HelpdeskProject Management
Programme ManagementInfrastructure Management/Team Leadership
Design/UX/UIIT Operations
Quality AssuranceDevelopment Management / Team Leadership
Support EngineeringTesting
CIO, CTO or VP of ITWeb Developing
Database AdministratingSecurity Specialist
DeveloperDatabase EngineeringSoftware Engineering
61+30+9+A61%
30%
9%
Disagree
Agree
My job is already affected
H A R V E Y N A S H T E C H S U R V E Y 2 0 1 8 13
Only half of tech people have a degree The next big thingWhat’s going to be big in five years’ time?
What technologies are important to your organisation now, and in five years’ time?
Now Five years’ time
Augmented Reality 24% 86%
Virtual Reality 27% 83%
AI 36% 82%
Robotics 39% 79%
Wearable Technology 35% 78%
Internet of Things 57% 68%
Automation 72% 63%
Big Data 72% 61%
Cloud 83% 55%
Mainframe 88% 34%
At the top of the chart of growing importance sit Augmented Reality, Virtual Reality and AI. These are the ones to watch. Interestingly, Apple’s Augmented Reality engine (ARKit) was launched part way through the data gathering, which appeared to help bring this higher up the chart. AR, VR and to an extent AI all focus on connecting and making sense of the world around us. The evidence suggests that increasingly this interface will be a defining factor to the sector, and – without wishing to sound too grand – perhaps humanity itself. As we said, one to watch.
The biggest decline we see is in Mainframe usage (no surprise there). But we are also seeing declines in Automation and Cloud. As mentioned in the previous section, Automation captured the media’s attention last year and maybe this year we are experiencing a more considered view of its future prospects. We certainly don’t expect it to go down further next year.
The decline in Cloud is a little harder to explain. Maybe its increasing prevalence and ubiquity is by definition making it less ‘stand out’ important. As people do it more, they are talking about it less.
No one has a crystal ballOrganisations where Mainframes are important to them right now
Interestingly, last year you said Mainframe usage was important to 84% of organisations right now, but over five years you expect it to decline to 38% (a whopping drop of 46%). One year on, we’d expect it to be well on its way to achieve that drop. But that has not happened: Mainframe actually increased in ‘now’ importance from 84% to 88%! This shows that some technologies are very persistent, and also that no one has a perfect crystal ball.
Augmented Reality, Virtual Reality and AI are all growing in importance
84+16+ALast year
84% 88+12+AThis year
88%
H A R V E Y N A S H T E C H S U R V E Y 2 0 1 814
Still no women?
There is little evidence things are changing
The figure of 15% has stayed stubbornly the same for years, and sadly there is little evidence that the proportion of women in tech is going to change dramatically anytime soon.
And this is despite 80% of the tech community (which is of course overwhelmingly male) believing there should be more women.
To put this in context, if you take a parallel career like accountancy or law, women make up more than half the workforce in the EU and US (source: Catalyst.org).
If you consider the fact that most countries are facing a tech skills shortage, clearly something is very wrong here.
Only 1 in 7 tech people are women
Respondents by gender
85+15+A85%
15%women
men
H A R V E Y N A S H T E C H S U R V E Y 2 0 1 8 15
It’s all about educationWhat should be done to increase the proportion of women in technology?
Outside responsibilities have a (surprising?) effect
What effect do you believe outside responsibilities (e.g. children, ageing/elderly parents, carer) have had/will have on your career?
The tech community believes the major issue is one of supply – there simply aren’t enough women entering the tech sector in the first place – and that education has a key role in changing this.
This is a very fair point, although it does push the responsibility away from the tech sector itself. Interestingly, while women respondents do consider promoting tech in education as the top factor for change, they feel much less strongly about this than men do (53% selected this, as opposed to 63% for men).
Tech people also feel that more needs to be done to make the work environment flexible (47% chose this option). Rigid (and often long) working hours and the need to be visible in the office can make it difficult for people to juggle their work and personal life, which often includes childcare. This is something law and accounting firms seem to have got better at, especially the larger ones.
The third most chosen option was to be more proactive at embracing inclusiveness through formal policies and procedures. Women feel more strongly about this than men (34% selected this compared with 24% of men). While culture will always be ‘king’, having strong procedures is an important backdrop to making it happen.
Outside responsibilities do affect careers. Of women who had outside responsibilities 35% felt it was negatively impacting them, while 25% thought it actually helped them keep focused and made them more effective in their job. With men it was different: 28% felt a negative impact, and the same amount – 28% – actually felt it was positive. One thing that may drive this difference is the extent of those responsibilities; women are more likely to have the majority share of childcare responsibilities, with men more likely to have the lesser share. It suggests there is a point by which outside responsibilities tip from being positive to negative. Where is this point? Next year we’ll look into this in more detail.
13%
35%
25%
25%
20%
28%
27%
22%
Not applicable - I have no outside responsibilities
No impact - I have outside responsibilities but they don't affect my career
Outside responsibilities will slow/stall career advancement
Outside responsibilities will make me more efficient and driven to succeed
Female Male
9%
12%
13%
16%
16%
19%
23%
26%
47%
61%
Other
Encourage men throughout the organisation to buy in to these policies and inclusiveness
C- suite needs to take action in promoting hiring and retention of women
Companies should offer workplace and diversity sensitivity training toensure all employees are comfortable in their work setting
Put more formal mentorship programme in place
HR should be more active at the recruiting/hiring level in recruiting women
Offer better maternity and paternity leave policies
Companies should embrace a policy of inclusiveness andadvancement of women to ensure progress in this area
Companies should be more flexible with work schedules to balance other life commitments
More should be done to encourage female high school and college students to enter tech
H A R V E Y N A S H T E C H S U R V E Y 2 0 1 816
Who’s driving innovation
The tech community sees the CTO as the driver of technology advancement
CTOs seen as more innovative than CIOs.
Which role do you believe is the most important in helping your organisation realise its future potential through digital / technology?
Without doubt, the tech community sees the CTO as the driver of technology advancement. The CEO came second and the CIO a rather distant third.
For CIOs, who often see innovation as a big part of their agenda, this might come as worrying news.
But it is evident that survey respondents believe the technology-centric, rather than the business-centric, view wins the day. As Henry Ford said: “If I had asked people what they wanted, they would have said faster horses.”
But maybe Henry Ford was only partially right. After all, for the centuries leading up to Ford’s innovation, faster horses were indeed what people wanted. And for the century that followed, faster, more efficient, cars have also been the focus.
Progress is made from both revolution and evolution, involving CTOs and CIOs – and everything in between.
Which role do you believe is the most important in helping your organisation realise its future potential through digital / technology?
ChiefMarketingOfficer 3%ChiefDigitalOfficer 6%Other 8%ChiefInnovationOfficer 11%Someonemuchmorejunior 11%ChiefInformationOfficer 13%ChiefExecutiveOfficer 19%ChiefTechnologyOfficer 29%
3%
6%
8%
11%
11%
13%
19%
29%
Chief Marketing Officer
Chief Digital Officer
Other
Chief Innovation Officer
Someone much more junior
Chief Information Officer
Chief Executive Officer
Chief Technology Officer
H A R V E Y N A S H T E C H S U R V E Y 2 0 1 8 17
The hottest skills right now
We also asked this (free text) question last year, and even in the space of a year things have changed. Automation and Machine Learning have become more prominent, DevOps and Big Data remain fairly stable, and Cloud declines a little.
What do you think is the ‘hottest’ skill to learn right now?
Who’s on the headhunter’s radarNumber of qualified headhunt calls in the last 12 months
11Database Engineering
9Architects
9Software Engineering
8Developer
7Business Analysis
7Business Analysis
6Database Administrating
5Creative, Digital Marketing or Design role
4Infrastructure Management
/ Team Leadership4 Training
3 Helpdesk
5CIO, CTO or VP of IT5 IT Operations
6Programme Management 6 Quality Assurance6 Testing
7 Project Management
7 Support Engineering7 Web Developing
7Business Intelligence / Analytics
8 Development Management / Team Leadership
9 Design/UX/UI
9 Security Specialist
H A R V E Y N A S H T E C H S U R V E Y 2 0 1 818
What are you worth?Count Average Lower quartile Median Upper quartile
Architects 61 107,532 74,500 109,500 129,500
Business Analysis 38 88,578 64,500 79,500 105,750
Business Intelligence / Analytics 28 82,821 44,500 64,500 129,500
CIO, CTO or VP of IT 160 151,750 109,500 149,500 179,500
Creative, Digital Marketing or Design role 13 54,346 34,500 54,500 64,500
Database Administrating 17 60,029 24,500 54,500 84,500
Database Engineering 5 78,500 44,500 64,500 109,500
Design/UX/UI 14 81,643 34,500 59,500 129,500
Developer 43 59,151 34,500 54,500 74,500
Development Management / Team Leadership 70 97,471 67,000 84,500 109,500
Helpdesk 20 40,400 32,000 34,500 44,500
Infrastructure Management / Team Leadership 63 71,627 44,500 64,500 94,500
IT Operations 65 69,100 34,500 54,500 109,500
Programme Management 50 114,760 84,500 109,500 149,500
Project Management 63 85,309 54,500 74,500 109,500
Quality Assurance 23 81,717 44,500 64,500 109,500
Security Specialist 15 94,033 54,500 84,500 119,500
Software Engineering 49 85,541 44,500 84,500 109,500
Support Engineering 31 55,403 34,500 44,500 69,500
Testing 18 57,056 27,000 44,500 84,500
Training 2 21,000 19,250 21,000 22,750
Web Developing 7 62,500 21,000 34,500 97,000
Permanent Salary (global average US$)
H A R V E Y N A S H T E C H S U R V E Y 2 0 1 8 19
Count Average Lower quartile Median Upper quartile
Architects 47 765 594.5 749.5 849.5
Business Analysis 50 591 449.5 549.5 649.5
Business Intelligence / Analytics 20 544.5 424.5 549.5 749.5
CIO, CTO or VP of IT 38 1,178 849.5 1,249.5 1,249.5
Creative, Digital Marketing or Design role 9 317 149.5 249.5 349.5
Database Administrating 6 437 224.5 499.5 624.5
Database Engineering 6 1,033 649.5 699.5 1,124.5
Design/UX/UI 3 616 549.5 549.5 649.5
Developer 45 501 449.5 549.5 649.5
Development Management / Team Leadership 9 716 549.5 749.5 749.5
Helpdesk 6 204 149.5 199.5 249.5
Infrastructure Management / Team Leadership 22 768 549.5 699.5 924.5
IT Operations 35 397 199.5 349.5 499.5
Programme Management 105 873 649.5 849.5 1249.5
Project Management 109 633 449.5 549.5 749.5
Quality Assurance 8 343 205.75 399.5 474.5
Security Specialist 14 621 449.5 649.5 749.5
Software Engineering 34 576 449.5 549.5 749.5
Support Engineering 16 389 249.5 349.5 499.5
Testing 16 599.5 449.5 549.5 649.5
Training 5 374.5 149.5 349.5 649.5
Web Developing 7 353 199.5 349.5 399.5
Contract Day Rate (global average US$)
H A R V E Y N A S H T E C H S U R V E Y 2 0 1 820
Harvey Nash is a world leader in providing talent for the digital economy. For almost three decades we’ve been helping organisations across the world recruit the technology talent they need to succeed; from software developers to CTOs and CIOs.
Our solutions division helps organisations solve their complex technology and resourcing needs through our offshore development facility in Vietnam and managed workforce programmes. Find out more:[email protected] | @hntechnology | harveynash.com