hatch! open #8: facebook for fun and profit

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For Fun & Profit FACEBOOK star t

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For Fun & ProfitFacebook

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About MeJason LuskAmerican communications consultant. Expertise in public relations, digital marketing, social media and corporate reputation management. Living in Hanoi.Age: 36yrsExperience: 15yrsFrom: ChicagoMeiGuoMan.com

Education1994-1998 : Georgetown UniversityKey Experience2006-2012: Vice President of PRCramer-Krasselt2004-2006: Founder & DirectorGroundswell Strategy

Key ProjectsBuilt Cramer-Krasselt Advertisings social media departmentLed social media strategy for Bombardier brands including Ski-Doo, Sea-Doo, Can-Am, Spyder and EvinrudeProvided integrated communications counsel to Johnson Controls, a Fortune 100 companyCrisis and reputation counselor toPyrexEmerson ElectricBriggs & Stratton Case International Harvester

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About ClickSpaceConvenience | Culture | Connections ClickDoing business in Hanoi can be hard. ClickSpace makes it easy. In addition to a beautiful workspace, your ClickSpace membership comes with a generous package of services. Each membership includes:Bilingual reception Mail serviceHigh-speed InternetPrinting and copying24-hour security8 hours per month of administrative support and concierge serviceAccess to discounted accounting, payroll, consulting, etc.

ClickSpace Westlake

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#Why do it?Facebook for Marketing

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#Your customers are there

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#Aids All Phases of the Sales FunneL

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#Why not to do itFacebook for Marketing

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#Because you think its freeDesigning a pro presenceBuilding a fan basePromoting messagesBuilding apps

all cost money

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#Get StartedHow to

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#The Steps According to Facebook

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#The Steps According to Click

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#ThinkWhat is your brand?What message(s) will inspire the most engagement?How will Facebook compliment your other marketing channels?What are the rules?

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#The RulesYou cannot:

Use your cover photo as an adUse your cover photo to ask someone to take an action on FacebookUse Facebook functionality as part of a contest or promotion

www.facebook.com/page_guidelines.php

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#DisneyA corporate page, plus:Movie pagesCharacter pagesTheme park pages

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#American ExpressCreated a cause-based page during the recessionProvided tours for business ownersAttractive offer: $25 credit for spending $25 at a specific store on a Saturday

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#BuildMessageAppearanceApps and IntegrationsContent

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#Coca-Cola

Beautiful brandingA collection of storiesFeaturing people from around the world

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#ThreadlessE-commerce StoreLocation awareness

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#ConnectAdvertiseBuild a community

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#ClickSpace

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#EngageConversationsCustomer ServiceGated ContentGamification

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#Using Brand Ambassadors

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#The Spyder Five

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#Old Spice GuyClassic social media case studyGreat example of a viral campaignMade engagement entertaining

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#Huggies Hong KongSuccessful Facebook launch of 100,000+ fansBased on a great consumer insightGreat integration between offline and online engagement

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#InfluenceEventsCouponsPromotions

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#Can-Am 4x4x4x4 Sweepstakes

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#Like GatingCapture new fans.Highly effective for:ContestsGamesCouponsWhite papers

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#Tell-A-FriendMagnify the campaigns reach by asking friends toInvite friendsPost on their walls

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#MonetizationGet fans to:Visit a storeTake action offline

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#Measure

Community SizeEngagement Internal to pageEngagement External to pageSALES

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#Questions and answers?

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