hci: design & research

Design Research

陳啟亮 | 師大圖資所 | 2007/11/27 | www.xxc.idv.tw | [email protected]

How is your’s 期末作業

好的介面設計不是從圖開始，而是從瞭解人們開始。

(Tidwell, 操作介面設計模式)

Jan Chipchase• Principal Researcher at Mobile

HCI Group of Nokia Research• has a Master degree of User

Interface Design in UK• has a Blog

http://www.janchipchase.com/

• is living and working in Tokyo

Jan Chipchase

Working

• 50% of my time is on field study

related activities

• and 50% is on concept development.

Jan Chipchase

Photos: Selection of field research photos: Jan Chipchase: Tehran, Tokyo, skies over Tibet, Ji Lin City in China, New Delhi, New York City, Indri Tulusan: Indonesia, 2004 – 2007.

Jan Chipchase

Field teams

• concept/industrial designers,

• psychologists,

• usability experts,

• sociologists,

• and ethnographers

Jan Chipchase

What do people carry?

Jan Chipchase

Photos: Contents of study participant’s bag. Jan Chipchase, Berlin, 2003.

Jan Chipchase

Jan Chipchase

Photos: Center of Gravity, Jan Chipchase, Berlin, Tokyo, 2003, 2004.

Jan Chipchase

Methodology

• observational techniques (observations, shadowing, diaries, logging) to

• interactive techniques (in-depth or ad-hoc interviews, walk-throughs, role play)

• engage participants in the design process

Jan Chipchase

Jan Chipchase (2006). "Design Research" presentation. Available http://research.nokia.com/people/jan_chipchase/index.html

Jan Chipchase

The Future Of In-Your-Space Advertising

Jan Chipchase

Creating Scenarios

Jan Chipchase (2006). "Design Research" presentation. Available http://research.nokia.com/people/jan_chipchase/index.html

Jan Chipchase

Question

by janelbot

IDEO

Awards:1999 Good Design1999 SMAU

Awards:1988 ID Magazine Design Distinction

Awards:1992 ID Magazine Gold

IDEO

IDEO method card

IDEO

Look

• Observe people to discover what they do rather than what they say

IDEO

Ask

• Enlist people’s participation to elicit information relevant to your project

IDEO

Learn

• Analyze the information you’ve collected to identify patterns and insight

IDEO

Try

• Create simulations to help empathize with people and to evaluate proposed designs

IDEO

Question

by janelbot

期末作業的靈感

SIGCHI

CHI Student Design competition

SIGCHI

• 團隊• 大學生為主• 設定問題情境– 2007：提高都會區公共運輸利用率

• 設計解決方案(Solution)

The solution guidelines

• COULD support a specific target group• COULD provide help information or a tools• SHOULD be focused on a real location and be

sensitive to the target user's needs and those of the local culture

• MUST clearly illustrate their design decisions and demonstrate the user centered design processesthat have been followed.

SIGCHI

format• Could be..

– a concept (i.e., a clear, detailed design specification that can be taken to prototype)

– fully realized prototype

• Paper work: Teams will submit a short paper (6 pages maximum) describing their design solution.

• Discussion: a poster presentation outlining their design, nd discuss their proposed solution with a panel of Student Design Competition Judges

• Oral presentation:

SIGCHI

University of Michigan, altVerto

SIGCHI

altVerto: design process

SIGCHI

Inquiry

• Contextual inquiry with 68 subjects

SIGCHI

Analyze, Idea

• Choose target user (persona)

• Choose focus design concept (themes)

• Formed 8 personas, and 4 themes

• Development prototype

SIGCHI

Prototyping

• a journaling study based on an experience prototype

• a user priority ranking exercise

• paper prototyping sessions

SIGCHI

validation,

• prepared 12 storyboards

• took these storyboards to potential user, and discuss

SIGCHI

Question

by janelbot

hci: design & research

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