Travel, Transportation & Logistics

Services that Transform your business

HCL Enterprise Services

Travel Transportation and Logistics vertical at HCL Infosystems

provides innovative services & solutions to its customers in this

highly competitive global landscape, where building

differentiators has become a must for survival. In TTL, we are

dealing with the industries relevant to movement of

Passengers and Goods/Cargo/Freight. Therefore, it covers all

the four (04) modes of Transport i.e. Rail, Road, Air & Water.

Our deep rooted domain knowledge coupled with several years

of industry experience allows us enable our customers

maximize revenues, increase profitability and improve

operational efficiencies.

TTL

Rail Roads

TravelAviation

Ports & Logistics

TTL (Travel Transportation and Logistics) is an industry that refers to the group of organizations dealing with

the equipment and logistics of transporting passengers and goods covering all forms of transport through

Rail, Road, Water and Air.

To address the need of each sector in the industry, HCL has practice teams consisting of professionals that

possess many years of experience. These practice teams have a high level of expertise in continuous process

of developing and offering comprehensive-industry specific solution & services along with the horizontal

offerings for each of the following domains:

Travel, Transportation and Logistics Vertical

- 1 -

Railways

HCL Solutions Offerings for Railways Segment

» Enterprise wide e-Procurement Solution

» Automatic Ticket Vending Machines (ATVMs)

» Train Chart Display System

HCL has been working with Indian Railways since its inception three decades ago.HCL has developed various offerings for Railways and has been the leading ICT partner behind the modernization of Indian Railways.

HCL's e-Procurement Solution helps in elimination of malpractices, simplification of procurement

process in the existing procedures. It provides secure and transparent platform for publication of

tenders by buyer and online bidding by vendors

Some key functions are:

ŸRequisitioning

ŸTendering

ŸAuction

ŸContract Management

ŸReceipt and Issuance

ŸShipment Planning and Monitoring System

ATVMs are to ensure easy ticket availability for passengers, without long waits in queues helping

Railways improve customer satisfaction and reduce the operational cost of ticket issuance.

Train Chart Display System enables the display of the final reservation status on an LCD Screen. It is an

extremely simple and user friendly system that provides a view of the reservation status from a

distance and avoids crowding and chaos due to paper charts fixed on conventional boards.

Rail

- 2 -

- 3 -

MRTS (Mass Rapid Transit System)

HCL Solutions Offerings for MRTS Segment

»

» Integrated Communications

The success of Rail based Mass Rapid Transit System (MRTS) in Delhi/NCR has paved the way for introduction

of such transport systems in other Indian states as an effective alternate public transport solution. ICT is at the

heart of any state-of-the-art technology solution today and HCL - with its expertise and special focus on

Metro Rail segment, is ready with various solutions and applications for this vertical.

Automatic Fare Collection (AFC) is a revenue collection system that consists of Automatic Ticket Vending

Machines, Add Value Machines, Remaining Value Checking Terminal, Ticket Issuing Machine, Ticket

Office Machine, Station Concentrator, Central Computer System, Automatic Flap Gates, Smart

Cards/Tokensl; interconnected, controlled seamlessly by the application software compatible to various

operating environments. It allows passengers to purchase tickets and use them to permit access to /

from the railway.

Integrated Communication Systems are of prime importance to keep passengers informed, safe and

entertained during the journey through Metro Rail. Such systems encompass multiple technologies

including Advanced Visual Displays, Passenger Information Systems (PIS), Public Addressing Systems

(PAS), Emergency Intercoms (EPBAX), Digital Surveillance Systems (CCTV), IP Networks, Wireless

Networks, Video Streaming, Coders/Decoders, SDH Networks, Data Transmission Systems (DTS), Fiber

Optic Transmission Systems (FOTS), Uninterruptible Power Systems (UPS), Clock Systems etc. These

systems deliver real time information seamlessly on-board vehicles and in-stations, while controlled and

managed from a single control center.

Automatic Fare Collection (AFC)

- 4 -

HCL offers various solutions and services for the proper functioning of airports& aviation ancillaries keeping

in view the growing needs of operators and consumers.

HCL's Integrated Security Systems offer reliable video systems that integrate seamlessly with scalable access control for the highest quality security.

Perimeter security is a set of physical security and programmatic security policies that provide levels of protection against remote malicious activity.

Expertise of designing the Network for specific need of Aviation.

The versatility of HCL's integrated mobile computing products allows capturing and exchanging of business-critical information according to the specific enterprise demands.

This is used at duty free shops and retails areas of Airports and Passenger Operations.

Smooth arriving and departure of Bags through automated system.

FIDS is a computer system used in airports to display flight information to passengers, in which a computer system controls mechanical or electronic display boards or TV screens in order to display arrivals, departures and flight information in real-time.

Parking Management System provides maximum security, reliability and convenience and meet the needs of access controlled environments.

HCL Solutions Offerings for Aviation Segment

ŸCCTV & Surveillance Systems

ŸPerimeter Security Systems

ŸNetworking Services

ŸMobile Computing Products

ŸElectronic Point of Sale (EPOS)

ŸBaggage Handling and Screening Solution

ŸFlight Information Display System (FIDS)

ŸParking Management System

Aviation

- 5 -

Managing roads, preventing road accidents, traffic congestion and making commuters journey safe is a

challenging task. HCL Infosystems is continually working with clients in this particular segment and offering

end to end solutions that are efficient, secure and robust.

Roads & Highways

HCL is actively working in this segment and has developed some specific solution to address the needs of

customers like State Transports, NHAI and Concessionaires.

HCL Solutions Offerings for Roads & Highways Segment

»

State of the art Toll Collection Systems for Indian road operators that consist of Manual Toll Systems, Semi

Automatic Toll Lanes, Electronic Toll Lanes, Vehicle Pre/Post Classification Systems etc.

» Highway Traffic Management System (HTMS)

Highway Traffic Management Systems (HTMS)

is used to collect/disseminate information for

traffic and incident management and for the

safety of the users. It comprises of Control

Center, Variable Message Signs (VMS),

Emergency Communication System, Mobile

Communication System.

» Computerized Integrated Check Post (ICPs)

HCL has developed an integrated solution for Border Check Posts to facilitate the States & Central

departments to manage the Check Posts through single processing of vehicles minimizing the cost and

time, ensuring legal compliances are met and preventing revenue leakage.

Toll Collection Systems

Roads

PLAZAControl Centre

Lane System

Automatic VehicleClassification

Enforcement CameraSystem

- 6 -

Urban Transportation

HCL Solutions Offerings for Urban Transportation Segment

ŸBus Rapid Transit System (BRTS)

ŸCommon Mobility Card

Cities play a vital role in promoting economic growth and prosperity. HCL is working with State Transportation

Units has been involved with them since a very initial stage of planning to make the infrastructure better and

manageable.

HCL offers BRTS Solution benefiting in terms of travel time savings, increased ridership and land

development impacts and improved safety. It comprises of Vehicle Tracking Solution, Electronic

Ticketing Machines, Depot Management, GIS enabled Passenger Information System, Control and

Communication Center etc.

HCL has Common mobility card solution, which facilitates the commuters to use a single card for

travelling in buses, trains, metros and ferries across the nation. It consists of Strong AFC System, RFID

and Smart Card Solution and Central Clearing House.

- 7 -

Ports

HCL Solutions Offerings for Ports Segment

» Cargo Handling and Management

» Security Solutions

» Port Management Information System

Logistics

HCL Solutions Offerings for Logistics Segment

» Warehouse Management System

India has a long coastline, spanning 7516.6 kilometres, forming one of the biggest peninsulas in the world. It is

serviced by 13 major ports (12 government and 1 corporate) and 187 notified minor and intermediate ports.

To manage the ports is mammoth task with a need of strong and efficient IT systems. HCL is offering state of

the art solutions mapping the complex business process of Ports.

Cargo Handling Solution helps clients manage the Cargo Business and provides the facility to enter

consignment information, enter packing/loading detail, enter unpacking/unloading detail and delivery

information.

HCL has proven capacity of implementing this solution in ports.

With deep domain knowledge and suitable solution, HCL has the capability to look into the existing

business process and increase the productivity at ports.

In India the logistics industry is in phase of transformation and moving towards organized industry. HCL is

actively involved and engaged in providing state of the art solutions to help accelerate the business.

HCL's Warehouse management solution comprises of Auto ID Data Capture (AIDC) technology, such as

Barcode Scanners, Mobile Computers, Wireless LANs and potentially Radio-Frequency Identification

Ports & Logistics

- 8 -

(RFID) to efficiently monitor the flow of products, enable the customers utilize the space efficiently and

smooth transition of goods.

HCL's Container Tracking Solution allows clients to determine the current position of the container, the

time spent in clearing the container and calculate the demurrages (if any).

With deep domain knowledge and suitable solution we are able to look into the existing business

process and increase the productivity of ICD and CFS.

» Container Tracking Solution

» Inland Container Depot (ICD ) and Container Freight Station (CFS)

HCL's dedicated Travel practice guides the customers through rapidly changing technology and business

environments through a comprehensive suite of service offerings that span the entire industry spectrum.

Travel

For more information on our offerings, please get in touch with us at transform@hcl.com

- 9 -

HCL Infosystems Limited is India's premier IT System Integration organization, with a strong legacy and over thirty five years of experience in this domain, HCL offers System Integration services as a single-window turnkey solution, that integrate best-in-class products and solutions to meet the business needs of enterprises across domains and verticals like BFSI, COOP, Defence, Education, Government, Healthcare, Manufacturing, Oil & Gas, Telecom, Security, Travel Transport and Logistics and Utilities with its customized solutions that have simplified operations and IT infrastructure in the areas.

HCL Infosystems draws its strength from the invaluable experience in handling the ever changing IT scenario, strong customer and partner relationships, ability to provide the cutting edge technology at best-value-for-money and on top of it, an excellent service & support infrastructure. Today, HCL is country's premier information enabling company. It offers one-stop-shop convenience to its diverse customers having an equally diverse set of requirements.

Be it a large multi-location enterprise, or a small / medium enterprise, or a small office or a home, HCLI has a product range, sales & support capability to service the needs of the customer.

More About Us

Ÿ Unique blend of strong process oriented delivery, while retaining the flexibility to incorporate changed customer expectations and priorities

Ÿ Ability to execute complex projects

Ÿ Innovative solutions aligned with business / growth / diversification needs

Ÿ Deep knowledge of IT infrastructure applications

Ÿ Wide reach and presence of workforce (accessibility to remote areas)

Ÿ Extensive ability to align solutioning and delivery to industry domain practices

Ÿ Conformity with the desired standards for security, reliability and availability

Ÿ Solutions that completely integrate existing systems with new technologies

Ÿ Ability to understand customer's business and offer right technology

Ÿ Long standing relationship with customers and partners

Experience the HCL Edge

HCL Infosystems is a dedicated team that

is committed to transform the way our

customers do business. We have been

ranked No. 1 on Enterprise Customer

satisfaction Audit 4 times in a row (2009-

12). We will continue to be a partner to

our customers in their IT adoption,

implementation and transformation

journey.

To know more about our capabilities and

expertise, please feel free to get in touch

with HCL Experts at transform@hcl.com

'Servicesthat

yourBusiness'

Transform

Gold Partner

Platinum Partner

- 10 -

Our Partner Eco-System

HCL Infosystems Ltd, with revenue (LTM) of US$ 2.4 billion

(Rs.10,754 crores) is India's premier hardware, services and ICT

systems integration company offering a wide spectrum of ICT

products that includes Computing, Storage, Networking, Security,

Telecom, Imaging and Retail. HCL is a one-stop-shop for all the

ICT requirements of an organization. India's leading System

Integration and Infrastructure Management Services

Organization, HCL has specialized expertise across verticals

including Telecom, BFSI, eGovernance & Power. HCL has India's

largest distribution and retail network, taking to market a range

of Digital Lifestyle products in partnership with leading global ICT

brands, including Apple, Cisco, Ericsson, Kingston, Kodak, Konica

Minolta, Microsoft, Nokia, Toshiba, and many more.

HCL today has India's largest vertically integrated computer

manufacturing facility with over three decades of electronic

manufacturing experience & HCL desktops is the largest selling

brand into the enterprise space. With India's largest ICT services

network that reaches to every corner of India, HCL's award

winning Support Services makes it the preferred choice of

enterprise and consumers, alike. For more information please

visit us at www.hclinfosystems.com

About HCL Infosystems

HCL Infosystems Ltd.E-4, Sector-11, Noida - 201301, UP, INDIA

For more details, visit us at : www.hclinfosystems.com or transform@hcl.com

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