he course and module evaluation conference - shaun mcgall & marie salter

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Responding to our students: Integrating the VLE and student records system to improve the course and module evaluation experience

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Responding to our students: Integrating the VLE and student records system to improve the course and module evaluation experience

Aims of the workshop

• Understand the institutional drivers for

the development of an integrated online

unit evaluation tool at the University of

Bath

• Understand how data from unit

evaluation on individual academic staff

members informs academic staff

development and promotions

• Understand the importance placed on

closing the feedback loop at the

University of Bath and how this reflects

on and enhances our wider student

experience

University of Bath

Background – How we got here

University of Bath

• Pre-2006/7: Mixed economy

• Paper

• Scanning

• ad hoc

• Teaching Development Fund bid

2006/7

• Pilot with two departments

• Based on our SITS student

record system

• Initial tool developed

• Four core questions with

optional questions at

programme / department

level

• Pilot results

• Increase in open comments

but perceived decline in

response rates

• Rolled out across all departments

University of Bath

Background – How we got here

• Lack of standardisation across

Departments and Faculties

• Similar questions

• Duplication

• Patchy feedback loop

• Response Rates

• Further guidance developed

by LTEO (e-Learning and

Student Learning

Experience and Quality)

• Concerns raised through Annual

Monitoring Reports about currency

of the four core questions, and lack

of closure on feedback loop (via

Faculty LTQCs)

University of Bath

Students’ Union led review of OUE in 2010/11

• Undertaken by the Learning and

Teaching Enhancement Office

• Supported by Students’ Union

• Integrate with VLE (Moodle)

• Expand Core questions (additional

open comments)

• Include named, individual members of

staff (linked to academic promotion)

• Improve closing of the feedback loop

• Approved through committee system

• ULTQC

• Senate

University of Bath

Review of Unit Evaluation 2011/12

How did we do this?

• Project team set up

• Comprising Computing

Services and LTEO

• Looked at alternative solutions

• Ran focus groups (students /

professional services /

academics)

• Feedback received

• Good idea

• Moodle link (and single sign-

on)

• Mobile friendly

• Closure of Feedback loop

• Reduce multiple / ‘spam’

reminder emails

University of Bath

Project team outputs

• Linked SAMIS with Moodle through

new block

• Personalised

• Highlighted current evaluations and

those completed

• Provided link to feedback from

previous years and Better@Bath

• Incentivised completion of

evaluations

• Merged emails to remove multiple /

‘spam’ reminders

University of Bath

University of Bath

University of Bath

Project team outputs

University of Bath

• Increased core questions from four to

ten

• Where multiple staff involved, each

member of staff is evaluated on their

teaching (required for promotion on

teaching track)

However development of mobile friendly /

responsive pages didn’t happen

Results of changes on Response Rates in 2013/14

• Semester One Units

• 12% increase to 49%

• Semester Two Units

• 11% increase to 41%

• All-year long Units

• 10% increase to 39%

• Range and variation by both Department

and Programmes

University of Bath

Subsequent developments

• Move to Mobile

• Evaluation area used as pilot

for improving mobile

friendliness of SAMIS on the

Web

• Live in October 2014

• 2014/15 Semester One Units

• Partial results in

University of Bath

Next steps

• Develop Core question sets for different

types of units

• Work Placements / study Year

Abroad

• Distance learning

• Potentially other types e.g.

seminars / lectures

University of Bath

Conclusion

• Seen why and how we did it

• Why it's important for our staff

• Student access to feedback much

improved

• Developed KPI to meet indictor within

QAA UK Quality Code Chapter B5

Student Engagement

• University highlights those

Units not complying to

students via VLE

• Monitoring by new Student

Engagement Sub-committee

University of Bath

Contact details:

Marie Salter,

E-Developments Manager,

E-Learning, LTEO

e: [email protected]

t: +44 (0)1225 386146 @marie_s

Shaun McGall,

Student Engagement and Quality

Enhancement Officer,

Student Learning Experience and

Quality, LTEO

e: [email protected]

t: +44 (0)1225 383848 @shaunmcgall

www.tinyurl.com/uob-evaluation

University of Bath

Any questions?