health and nutrition mobile office · 2 health & nutrition mobile office background december...
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Los Angeles County Department of Public Social Services
Health and Nutrition Mobile Office August 17, 2012
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Health & Nutrition Mobile Office
BACKGROUND
December 2008 Quality and Productivity Commission Recommendation and Funding
Purpose
Mobile Office became operational on
September 29, 2010.
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Health & Nutrition Mobile Office
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Health & Nutrition Mobile Office
Description
Mobile Office is 34 feet long with two 10 foot slide out sections.
Equipped with an emergency generator.
Equipped with a solar panel system that distributes electrical power throughout the Mobile Office.
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Health & Nutrition Mobile Office
Description
Four screening areas and one private interview booth.
Americans with Disabilities Act of 1990 compliant screening room, that is equipped with a wheelchair lift.
Equipped with wireless technology to support the use of laptop equipment.
It has a 29” flat screen television for Public Service Announcements.
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Health & Nutrition Mobile Office
STAFFING
Supervisor
Primary Driver/EW
Secondary Driver/EW
For big events:
– Additional staff are requested
DPSS
Venues
Farmer’s Markets/Grocery Stores
Community Events
Work Source Centers
Multi-Service Centers
Health & Nutrition Mobile Office
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Health & Nutrition Mobile Office
DATA TRACKING
Average Events per Month
o 12
Average Applications Taken Per Month
Average Inquiries per Month
o 483
CalFresh 150
Medi-Cal 25
Health & Nutrition Mobile Unit
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Health & Nutrition Mobile Office Applications Taken by Month
50 77
281
100 100
138
102
202
133
323
165
133 10
5
15
16 17
37
44
48
29
36
34
6
0
120
240
360
CalFresh Medi-Cal
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Health & Nutrition Mobile Office
APPLICATION PROCESS Mobile Office staff assist applicants in
completing CalFresh and Medi-Cal applications using YBN
Interview conducted by Mobile Office staff
Available documents are scanned and e-mailed to districts.
Note: A courtesy call is made for expedited CalFresh Applications.
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Health & Nutrition Mobile Office
BENEFITS OF USING YBN WITH MOBILE OFFICE
Streamlines the Process
Eliminates Manual Process
Eliminates the Need for Two Clerks
EWs Can Work with Multiple Applicants
More Complete YBN Applications
No CalFresh Interview is Required For District
Health & Nutrition Mobile Office
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Health & Nutrition Mobile Office
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Health & Nutrition Mobile Office
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Health & Nutrition Mobile Office
Two Screening Areas
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Health & Nutrition Mobile Office
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Health & Nutrition Mobile Office
QUESTIONS?
Health & Nutrition Mobile Unit