tb mobile office presentation
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Mobile OfficeGiving Your Communication and Productivity a Boost with Mobility, Apps, and Accessories
Dorothy Davis, Mark Ediger, Patrick Honvo, Reiher Maldonado, Sharon Cubit, Virginia GutierrezUniversity of Phoenix Jeffrey Mc Donough
CMGT/556 Enterprise Models04/10/2023
Product Focus Iphones
Mobile Apps
Accessories
Package Deals
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Supply Chain Management
Who are our potential Partners?
Who are our Competitors ?
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Apple iTunes Verizon Wireless AT&T
Straight TalkSprint
Other local, home-town, small business operators
Supply Chain Management
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COMPETITORS
MANUFACTURERS
CUSTOMERS
PARTNERS
MOBILE OFFICE
ITUNES HEADQUARTERS
ITUNESWAREHOUSE
Design…
Supply Chain Management
QUICKBOOKS NETSUITE
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Image 2: QuickBooks (Image retrieved from http://enterprisesuite.intuit.com/contact/online-demo/enterprise-solutions/part2.jsp)
Image 3: NetSuite (Image retrieved from http://www.netsuite.com/portal/resource/demo/intro-v1/2110_Introduction.html )
Software Solutions…
Supply Chain Management
QUICKBOOKS NETSUITE Advantages
Finance Management Inventory Management Sales and Customer Management Purchasing And Vendor Management Payroll And Employee Management Security And Productivity Tools Service Plan Very User Friendly
Disadvantage Expensive Doesn’t support ERP, CRM, or ecommerce Limitations on users
Advantages All the advantages of QuickBooks Supports ERP, CRM, and Ecommerce
initiatives Operates securely from the cloud Central storage in one location yet enables
broader geographic operations Allows stake holder access levels for
informational purposes Disadvantage
User friendliness undetermined
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http://www.netsuite.com/portal/products/netsuite/main.shtml
http://enterprisesuite.intuit.com/products/enterprise-solutions/
Software Characteristics…
Supply Chain ManagementBEST CHOICE: NETSUITE
All the advantages of QuickBooks (Inventory, Employee, Vendor, Customer, Asset, Expense, and Financial Management features)
Supports ERP, CRM, and Ecommerce initiatives
Operates securely from the cloud
Central storage in one location yet enables broader geographic operations
Allows stake holder access levels for informational purposes
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http://www.netsuite.com/portal/solutions/quickbooks.shtml
Elimination of manual processes and dependence on spreadsheets
Easy to support global expansion
Real time financial and operational reporting
No need to manually transfer data between applications due to the ability to support the entire company with a single solution
Access to business information anywhere anytime
Supply Chain ManagementImplementation…
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Image 1: NetSuite Platform (Image retrieved from: http://www.netsuite.com/portal/images/platform-wheel.jpg )
Supply Chain ManagementImplementation…
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Image 1: NetSuite Platform (Image retrieved from: http://www.netsuite.com/portal/images/platform-wheel.jpg )
Customer Relationship Management
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Design…
Information and features that will be beneficial to Mobile Office
Customer Relationship Management
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Corporate Accounts
Customer Information
Customer Requests
Sales Op Automation
Consumer Inquiries
Visitor Registry
Customer Satisfaction Survey
Support Tracking
Self Help
System Notification
Customer Relationship ManagementSALESFORCE SALES CLOUD MICROSOFT DYNAMICS
Advantages Flexibility
lower costs
faster implementation
Real-time customer information
Security features
Disadvantage Reports not available to iPhones
Pricy
Affordable versions don’t offer customization
Advantages Rapid Implementation
Simple, user friendly management services
Guaranteed service level of 99.9% uptime
quality online and phone support
Affordable online storage and offline access
Security features for customers
Disadvantage New to the cloud
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Enterprise Resource Planning Benefits
Broad analyzing capabilities
Increased efficiency in daily operations
Eventual cost savings
Consistent processes company-wide
Improved management due to improved information flow
Continuous access to synchronized information
Improved, rapid, and informed decisions making , and
Information at everyone’s fingertips reduces the need for continuous communications.04/10/2023
Enterprise Resource PlanningADVANTAGES DISADVANTAGES
Big Picture View
Automation
In-depth Analysis
Consistent & Efficient
Business Intel Processes
E-Commerce Friendly
Broad Scope of Services
Single Information Source
Secure & Tracking Friendly
Costly
Slow Implementation
High Need for Balance
Slow Return on Investment
Lacks User Friendliness
Compatibility Costs
Complicated Data Transfer Process
Requires Consistent Business Practices and
Models
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Enterprise Resource PlanningWHY SAGE PRO
Easy to use
Flexible
Integration features
Designed for business development and growth scalability
Full-featured accounting resolutions
Easy source code
Control over your accounting system
Fiscal management
Availability of Information
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The Plan
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S W
O T
PLAN
IMPACT ON CUSTOMER AND PARTNER INFORMATION
The Plan
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S W
O T
PLAN
IMPACT ON CUSTOMER AND PARTNER INFORMATION
The Plan
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S W
O T
PLAN
IMPACT ON CUSTOMER AND PARTNER INFORMATION
The Plan
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• PLAN
S W
TO
IMPACT ON CUSTOMER AND PARTNER INFORMATION
The Plan
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• PLAN
STRENGTHthe latest security
upgrades and capabilities to deliver SaaS to customers and
secure enterprise data
W
TO
IMPACT ON CUSTOMER AND PARTNER INFORMATION
The Plan
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• PLAN
S
WEAKNESSESBeing a startup
presents the need of implementing new projects and
processes
TO
IMPACT ON CUSTOMER AND PARTNER INFORMATION
The Plan
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• PLAN
S W
THREATSinternal and
external risk such as hacking to knock the service offline
O
IMPACT ON CUSTOMER AND PARTNER INFORMATION
The Plan
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• PLAN
S W
THREATSinternal and
external risk such as hacking to
knock the service offline
O
IMPACT ON CUSTOMER AND PARTNER INFORMATION
Data Center AC Failure, Aircraft Accident, Data Communications Loss, Data Destruction, Earthquakes, Fire, Flooding , Power Outage, Terrorism, Extreme Weather, Vandalism
The Plan
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• PLAN
S W
THREATSinternal and
external risk such as hacking to knock the service offline
O
IMPACT ON CUSTOMER AND PARTNER INFORMATION
The Plan
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• PLAN
S W
TOPPORTUNITYthe ability to
implement the latest upgrades and
stay constant on security policies
IMPACT ON CUSTOMER AND PARTNER INFORMATION
The Plan
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• PLAN
• Disaster Recovery• Network Security
S W
TO
IMPACT ON CUSTOMER AND PARTNER INFORMATION
The Plan
DISASTER RECOVERY PLAN NETWORK SECURITY PLAN
Backups
Risk Analysis and Mitigation
Priority Response System
Cost Benefit
Net Present Value
Least Cost Alternative
Economic plan
Network Security Policy
Network access
Network security control devices
Access Control Policy
User enrollment
Identification
Authentication
Remote access
Securing facilities
Security of information systems
Workplace protection
Unused ports and cabling
Network and server equipment
Equipment maintenance
Security of laptops and roaming equipment
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IMPACT ON CUSTOMER AND PARTNER INFORMATION
References Cornerstone Consulting, Inc. (2013). Sage Pro ERP Accounting Software. Retrieved on
April 25, 2013 from http://www.cornerstone1.com/index.cfm?meter=380
CRM. (2011). Retrieved from http://www.cloudtechnology.com/cloud-solutions/crm
CRM Software Blog. (2010). Retrieved from http://www.crmsoftwareblog.com/2010/09/one-major-disadvantage-of-salesforce-com-vs-microsoft-dynamics-crm-dont-get-stuck-in-the-cloud/#
Customer Segmentation Analysis. (2013). Retrieved from http://www.microstrategy.com/Download/files/Solutions/byDepartment/CRM/Customer_Segmentation.pdf
Easteck Access (Copyright, n.d.). Providing an Entry-Point for Your Own China-Based Manufacturing Program. Easteck International. Retrieved electronically on 04/08/2013 from http://www.eastekinternational.com/why-eastek/eastek-access
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References E. J. Ragins and A. J. Greco, "Customer Relationship Management and E-Business:
More Than a Software Solution," Review of Business, vol. 24, p. 25, 2002
Hildebrand, Volker. (2013). Drive sustainable, profitable growth through CRM. Retrieved from http://www.sap.com/community/flash/kw41_07_story_2.epx
Intuit. (Copyright, 2013). Intuit QuickBooks Enterprise Solutions. Retrieved electronically on 04/13/2013 from http://enterprisesuite.intuit.com/products/enterprise-solutions/
MacLeod, Calum. (September, 2012). iPhone plant in China re-opens after brawl. USA Today. Retrieved electronically on 04/08/2013 from http://usatoday30.usatoday.com/tech/story/2012/09/25/iphone-plant-in-china-re-opens-after-brawl/57836272/1
Mobile Client for Microsoft Dynamics CRM. (2012). Retrieved from http://www.bfi-mobile.com/images/downloads/BFI_Mobile_Factsheet_EN_2012-12.pdf
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References Netsuite. (Copyright, 2013). For QuickBook Users. Retrieved electronically on
04/14/2013 from http://www.netsuite.com/portal/solutions/quickbooks.shtml
Netsuite. (Copyright, 2013). Training. Services. Retrieved electronically on 04/14/2013 from http://www.netsuite.com/portal/services/training/main.shtml
Netsuite. (Copyright, 2013). Training. Services. Retrieved electronically on 04/14/2013 from http://www.netsuite.com/portal/images/platform-wheel.jpg
Rajib, S. (2012) Advantages and Disadvantages of ERP. Retrieved on April 25, 2013 from http://www.buzzle.com/articles/advantages-and-disadvantages-of-erp.html
Resco Mobile CRM application. (2013). Retrieved from http://www.resco.net/MobileCRM/app.aspx
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References Sales Cloud. (2013). Retrieved from
http://www.salesforce.com/sales-cloud/free-trial-pricing/
Salesforce Customer Community. (2013). Retrieved from https://help.salesforce.com/HTViewHelpDoc?id=content_about.htm&language=en_US
SAP. (Copyright, n.d.). Supply Chain Management. Retrieved electronically on 04/08/2013 from http://www54.sap.com/lob/scm/software/overview/highlights.html
The IPhone King. (Copyright, 2013), Who Manufactures the IPhone and its Accessories. Retrieved electronically on 04/08/2013 from http://www.iphoneking.info/who-manufactures-the-iphone-and-its-accessories/
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