health and wellbeing provider event 11 th february 2013
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Health and Wellbeing Provider Event 11 th February 2013. www.hertscommunitymeals.co.uk. Contents. Background Flexibility Innovation Going the extra mile Delivering HWB outcomes Leading from the front. www.hertscommunitymeals.co.uk. Background. Serves over 2,000 clients 365 day service - PowerPoint PPT PresentationTRANSCRIPT
Health and Wellbeing Provider Event11th February 2013
www.hertscommunitymeals.co.uk
• Background• Flexibility• Innovation• Going the extra mile• Delivering HWB outcomes• Leading from the front
Contents
www.hertscommunitymeals.co.uk
• Serves over 2,000 clients• 365 day service• Now covers every district• 480,000 meals every year• More than “just a meal”• Three main depots• Ware under development
Background
www.hertscommunitymeals.co.uk
Flexibility
www.hertscommunitymeals.co.uk
• Key element of service• Quick referral turnaround• Quick cancellations• Range of meals for clients• Responsive to client and family needs• Partnership support e.g. HFRS
Innovation
www.hertscommunitymeals.co.uk
• Tea time service• Probation service• SEIF• SROI • Business diversification
“Going the extra mile”
www.hertscommunitymeals.co.uk
• Basic welfare checks• Engaging with carers, family, and relatives• Safeguarding clients• Winter contingencies• Local projects (e.g. Operation Sponge Pudding)
Delivering Health and Wellbeing outcomes
www.hertscommunitymeals.co.uk
Survey of 700 clients:•89% felt more secure•85% have peace of mind•81% no longer worried•73% feel happier
• 71% feel better nourished• 70% feel more independent• 67% feel healthier• 49% visit their GPs less• 47% would be in a care home
Leading from the front
www.hertscommunitymeals.co.uk
• Strong ‘family-oriented’ culture• Equality and Diversity training• Warm Homes• Guinness World Records• National Malnutrition Task Force• Biggest public MoWs service in the UK
Questions
Thank you for listening
www.hertscommunitymeals.co.uk