Health and Wellbeing Provider Event11th February 2013

www.hertscommunitymeals.co.uk

• Background• Flexibility• Innovation• Going the extra mile• Delivering HWB outcomes• Leading from the front

Contents

www.hertscommunitymeals.co.uk

• Serves over 2,000 clients• 365 day service• Now covers every district• 480,000 meals every year• More than “just a meal”• Three main depots• Ware under development

Background

www.hertscommunitymeals.co.uk

Flexibility

www.hertscommunitymeals.co.uk

• Key element of service• Quick referral turnaround• Quick cancellations• Range of meals for clients• Responsive to client and family needs• Partnership support e.g. HFRS

Innovation

www.hertscommunitymeals.co.uk

• Tea time service• Probation service• SEIF• SROI • Business diversification

“Going the extra mile”

www.hertscommunitymeals.co.uk

• Basic welfare checks• Engaging with carers, family, and relatives• Safeguarding clients• Winter contingencies• Local projects (e.g. Operation Sponge Pudding)

Delivering Health and Wellbeing outcomes

www.hertscommunitymeals.co.uk

Survey of 700 clients:•89% felt more secure•85% have peace of mind•81% no longer worried•73% feel happier

• 71% feel better nourished• 70% feel more independent• 67% feel healthier• 49% visit their GPs less• 47% would be in a care home

Leading from the front

www.hertscommunitymeals.co.uk

• Strong ‘family-oriented’ culture• Equality and Diversity training• Warm Homes• Guinness World Records• National Malnutrition Task Force• Biggest public MoWs service in the UK

Questions

Thank you for listening

www.hertscommunitymeals.co.uk