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Health Digital Transformation Veronica Jagher Health Industry Business Development Italy, Microsoft Follow us @Health_IT

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Page 1: Health Digital Transformationforges.forumpa.it/assets/Speeches/19275/forum_s_lute...care value-chain Augmenting human knowledge Advancing human-centric design & experiences Delivering

Health Digital Transformation

Veronica JagherHealth Industry Business

Development Italy, Microsoft

Follow us @Health_IT

Page 2: Health Digital Transformationforges.forumpa.it/assets/Speeches/19275/forum_s_lute...care value-chain Augmenting human knowledge Advancing human-centric design & experiences Delivering

Duplicated data structuresMiddleware and batch processes

Intertwined spaghetti code and parameters

Functionality in disconnected applications

Business intelligence (BI) an afterthought Task-oriented user experience

IT Issues in Healthcare (when Dematerialized data-Paperless Processes)Fragmented, Disomogeneous , Costly and Risky

Page 3: Health Digital Transformationforges.forumpa.it/assets/Speeches/19275/forum_s_lute...care value-chain Augmenting human knowledge Advancing human-centric design & experiences Delivering

Mobile

Social“Things”

Natural interfaces

Machine learning

Quantum computing

Leverageprocess-driven

innovation

Becoming a digital health

organization

Connecting the care value-

chain

Augmenting human

knowledge

Advancinghuman-centric

design & experiences

Delivering faster, smarter,

sustainablehealth & care

Precision medicine for

predictive care

Cloud

Data

The boundaries between digital and physical are blurring

RoboticsAugmented

Reality

Page 4: Health Digital Transformationforges.forumpa.it/assets/Speeches/19275/forum_s_lute...care value-chain Augmenting human knowledge Advancing human-centric design & experiences Delivering

Gartner, G00292956, Jan 2016

Gartner, Developing Technology-Enabled Strategies for the Next Generation of Healthcare Primer for 2016, Laura Craft | Vi Shaffer | Robert H. Booz, January 2016

Page 5: Health Digital Transformationforges.forumpa.it/assets/Speeches/19275/forum_s_lute...care value-chain Augmenting human knowledge Advancing human-centric design & experiences Delivering

Health industry challengesNeeds are infiniteresources are finite

Longer

life spans

Chronic

disease burden

Cyber

threats

Strained

budgets

Technology

silos

Medical

advances

Growing

population

Compliance

Page 6: Health Digital Transformationforges.forumpa.it/assets/Speeches/19275/forum_s_lute...care value-chain Augmenting human knowledge Advancing human-centric design & experiences Delivering

Digital Transformation

ENGAGE YOUR

CUSTOMERS

EMPOWER YOUR

EMPLOYEES

OPTIMIZE YOUR

OPERATIONS

TRANSFORM

YOUR PRODUCTS

Page 7: Health Digital Transformationforges.forumpa.it/assets/Speeches/19275/forum_s_lute...care value-chain Augmenting human knowledge Advancing human-centric design & experiences Delivering

OPTIMIZE YOUR

CLINICAL & OPERATIONAL

EFFECTIVENESS

by using data analytics

OPTIMIZE YOUR

OPERATIONS

Empowering Health Transformation

ENGAGE YOUR

PATIENTS

to improve experiences &

outcomes

EMPOWER YOUR

CARE TEAMS

to be more productive &

efficient

TRANSFORM

THE CARE

CONTINUUM

by tapping intelligent devices

ENGAGE YOUR

CUSTOMERS

EMPOWER YOUR

EMPLOYEES

TRANSFORM

YOUR PRODUCTS

Page 8: Health Digital Transformationforges.forumpa.it/assets/Speeches/19275/forum_s_lute...care value-chain Augmenting human knowledge Advancing human-centric design & experiences Delivering

Empowering health throughout the patient journey

Pharmacy

Improve resource efficiency, prevent readmissions and improve care quality as a result of feedback

PATIENT ENGAGEMENT

Leverage data to enhance patient outcomes and identify health trends and risks, while also analyzing internal processes to streamline operations and reduce costs

OPTIMIZE OPERATIONS

Maximize the security of confidential data and systems, demonstrate compliance more easily and ensure records are in the right hands

SECURITY & COMPLIANCE

Enable patients to access their personalized care anywhere, anytime, with real-time updates and the ability to contact care providers

PATIENT-CENTRIC EXPERIENCE

EMERGENCY

OUTPATIENTCLINIC

Exercise today!Policy Audit

Collaborate in real time across devices and locations, connecting disparate teams and increasing the efficiency and quality of care

COORDINATE CARE

Treatment Plan

Page 9: Health Digital Transformationforges.forumpa.it/assets/Speeches/19275/forum_s_lute...care value-chain Augmenting human knowledge Advancing human-centric design & experiences Delivering

Internal

Pharmacy

Improve resource efficiency, prevent readmissions and improve care quality as a result of feedback

PATIENT ENGAGEMENT

Leverage data to enhance patient outcomes and identify health trends and risks, while also analyzing internal processes to streamline operations and reduce costs

OPTIMIZE OPERATIONS

Maximize the security of confidential data and systems, demonstrate compliance more easily and ensure records are in the right hands

SECURITY & COMPLIANCE

Enable patients to access their personalized care anywhere, anytime, with real-time updates and the ability to contact care providers

PATIENT-CENTRIC EXPERIENCE

EMERGENCY

OUTPATIENTCLINIC

Exercise today!Policy Audit

Collaborate in real time across devices and locations, connecting disparate teams and increasing the efficiency and quality of care

COORDINATE CARE

Treatment Plan

Page 10: Health Digital Transformationforges.forumpa.it/assets/Speeches/19275/forum_s_lute...care value-chain Augmenting human knowledge Advancing human-centric design & experiences Delivering

COMPARE patient with

similar patients

ANALYZE patient symptoms

& attributes

TRACK success rates

DETERMINE best treatment

options

PERSONALIZED MEDICINE

Page 11: Health Digital Transformationforges.forumpa.it/assets/Speeches/19275/forum_s_lute...care value-chain Augmenting human knowledge Advancing human-centric design & experiences Delivering

PERFORM self-service research

USE data that’s up-to-date vs.

months old

MAKE data-driven decisions based on current information

ANALYZE data without waiting for IT

QUALITYCONTROL

Page 12: Health Digital Transformationforges.forumpa.it/assets/Speeches/19275/forum_s_lute...care value-chain Augmenting human knowledge Advancing human-centric design & experiences Delivering

Trust: our unique position and opportunity

Page 13: Health Digital Transformationforges.forumpa.it/assets/Speeches/19275/forum_s_lute...care value-chain Augmenting human knowledge Advancing human-centric design & experiences Delivering
Page 14: Health Digital Transformationforges.forumpa.it/assets/Speeches/19275/forum_s_lute...care value-chain Augmenting human knowledge Advancing human-centric design & experiences Delivering

Thank [email protected]