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Health Services Management

Internship Panel

MMGMA Winter Conference

2018

• Board of Regents Approval and Began Fall Semester 2015

(approximately 200 current students)

• Added to portfolio of applied majors within CCAPS

✓ Focused

✓ Responsive to industry needs

✓ Blended, classroom and online formats

✓ Broad sector representation

• Courses taught by experienced professionals active in their fields

Blended, classroom and online formats

• HSM Industry Advisory Board

Broad sector representation

Bachelor of Applied Science (BASc)

in Health Services Management

Developing knowledgeable leaders who advance the health

and wellbeing of people, organizations and communities by

transforming health services through applied innovation

and collaboration.

HSM Program Vision Statement

1. Leadership

2. Management

3. Communicate and Collaboration

4. Strategic Planning

5. Innovation in Health

6. Ethics and Social Responsibility

Approved by HSM Industry Advisory Board, Spring 2017

BASc Health Services Management

Program Competencies

HSM Required Internship

• A required 400 hour Internship will provide students with

invaluable experience and a professional network (3 cr course)

• HSM Course Preparations prior to Internship ▪ US Health Care Delivery Systems

▪ Human Resources in Health Care Settings

▪ Health Care Finance

▪ Health Care Administration and Management

▪ Health Care Law & Bioethics

▪ Health Care Quality and Patient Safety Management

▪ HSM Project & Program Management, Grant Writing or Legal, Ethical, &

Risk Issues for Managers

▪ Dynamics of Leadership

▪ Health Economics & Policy

▪ Health Informatics I

Challenge Project Presentation Topics - Sample

What project’s on your desk needing to get done?

Summer 2017 Internships by Industry Type

● 27% of HSM Internship

students located in

Integrated Health

Systems

● 22% are in Long Term

Care Industry

● 12 % are in Insurance

Industry

● 38% stayed working at

their Internship Site

● 28% were hired on after

graduation

Breakdown of Mentors for Students in Internships

Report for Mentor Level Within

Organization

Mentor Title Number of Students

with Mentor

Percent of Students

with Mentor

Administrator 8 15%

CFO 1 2%

COO 2 4%

Coordinator 3 5%

Director 16 29%

Manager 21 38%

Vice President 2 4%

No Mentor Specified 2 4%

● Mentors in program have

been fantastic with students

● Great variety in types of

mentors, and some

students even have more

than one mentor

● Mentors are usually

arranged for the student

depending on what

role/position they are

interested in

○ Ex. Operations intern -

Mentor is Director of

Operations

Average Pay for Students Placed into Internship

Total Paid Internship

Students

Total Hourly Wage of Paid

Internship Students (All

wages added together)

Average Hourly Wage (Total

Hourly Wage/Total Paid

Internship Students)

35 $507.77 $14.50

● Breakdown of Pay:

○ 80% Paid by

Organization or UMN

Great Lakes Grant

○ 20% Unpaid

Breakdown of Paid

Internship Students:

● $14.50 average intern

makes if paid in

internship

HSM Executive Summary Internship Guide

For the full HSM Internship Guide, please visit the HSM Website

Additional resources available on the website (under the internship guide):

● Sample Job Description of Intern

● Sample Job Description of Mentor

● HSM 4596 Placement Agreement

● Job Structured Checklist

Sue McClernon, Faculty Director

mccl0320@umn.edu, 218 341-4245

o Tiffany Tran, Exec. Assistant

tranx968@umn.edu

UMN HSM Resources

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Thank you!