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healthy patient | health well done 3-step approach

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Page 1: Healthy Patient | Health Well Done 3-Step Approach
Page 2: Healthy Patient | Health Well Done 3-Step Approach

How You Can Improve Patient Outcomes in The Environments You

BuildMarch 14th 2016

Page 3: Healthy Patient | Health Well Done 3-Step Approach

Your FacilitatorBS, EducationPM Certificate NYUMA – Integrative Medicine14 Year Healthcare Senior PM

Page 4: Healthy Patient | Health Well Done 3-Step Approach

Patient Experience In The Built Environment

Page 5: Healthy Patient | Health Well Done 3-Step Approach

AgendaChaos of Healthcare & YOUWhat keeps hospital CEO’s up at nightHWD Strategy

Healthy Patient Healthy TeamHealthy Project

Activity - using the SPA Communication ToolWrap-up

Compassionate CollaborativeInnovative

Page 6: Healthy Patient | Health Well Done 3-Step Approach

YOU

YOUTrustHumilityImportance of your jobDoing the right thingListen - Plan- Build

Page 7: Healthy Patient | Health Well Done 3-Step Approach

Affordable Care Act What CEO’s worry about Transparency & Report Card

Infection Prevention

Clinical Mindset

Page 8: Healthy Patient | Health Well Done 3-Step Approach

Extend health to 60 million AmericansGovernmental mandates patient safetyEstablishment of 22 New Federal AgenciesEnacted 3/23/2010 – 10 Phases to 2020

Affordable Care Act

Page 9: Healthy Patient | Health Well Done 3-Step Approach

Healthcare Reform ImplementationPatient Experience & Satisfaction ReadmissionRedesign Patient Care Delivery

CEO’s Worry About

Page 10: Healthy Patient | Health Well Done 3-Step Approach

JACHOHCAHPSPress GaneyInternet Transparency

Report Card

Page 11: Healthy Patient | Health Well Done 3-Step Approach

747 plane carries 524 passengers1939 people die per week from hospital acquired infections per year in the US

WHO July 2011Infection Prevention Risk Assessment

Do No Harm

Page 12: Healthy Patient | Health Well Done 3-Step Approach

Description of locationRisk GroupType of Impact

Route In and OutWork HoursHand Washing SinksElevatorsFire PlanRestricted Areas

ICRA- Impact Assessment

Page 13: Healthy Patient | Health Well Done 3-Step Approach

Communication with Doctors & NursesResponse of Hospital Staff CareRoom Was Always Clean & Quiet at NightPatient Safety – Do No Harm

Graded On

Page 14: Healthy Patient | Health Well Done 3-Step Approach

Hospital Score Card Information

Month to dateFiscal year to dateComparison from last yearCMS national average

Page 15: Healthy Patient | Health Well Done 3-Step Approach
Page 16: Healthy Patient | Health Well Done 3-Step Approach
Page 17: Healthy Patient | Health Well Done 3-Step Approach

SPA ToolsStoryPointApplication

Page 18: Healthy Patient | Health Well Done 3-Step Approach

Story Point ApplicationEP Cath Lab

Page 19: Healthy Patient | Health Well Done 3-Step Approach

Points

No Cables on the floorPatient centered started with Staff centeredDennis was organized and had a vision

Page 20: Healthy Patient | Health Well Done 3-Step Approach

Applications

DesignEight Technologies were integratedWork Flow

Page 21: Healthy Patient | Health Well Done 3-Step Approach

SPA ToolsStoryPointApplication

Page 22: Healthy Patient | Health Well Done 3-Step Approach

Wrap-Up

Compassionate- Patient & Wanting to Help

Collaborative- Team Communication

Innovative- The Process

How does this apply to your bio’s and

proposals?

Page 23: Healthy Patient | Health Well Done 3-Step Approach

The Guiding Principle

Page 24: Healthy Patient | Health Well Done 3-Step Approach

Health Well Done Strategy

Healthy Patient- compassionate

Healthy Team- collaborative

Healthy Project - innovative

Page 25: Healthy Patient | Health Well Done 3-Step Approach

Thank You!Email me with any

questions or [email protected]

mailto:[email protected]?subject=

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