healthy project | health well done 3-step approach
TRANSCRIPT
How OR&L Can Improve Patient
Outcomes in The Environments
They Build
May 9, 2016
TM
Patient Experience In The Built Environment
Agenda
Health Well Done Strategy
YOU
Start to Finish
Healthy Patient
Healthy Team
Healthy Project
6
Compassionate
Collaborative
Innovative
YOU
YOU
Importance of your job
Trust
Doing the right thing
Listen - Plan- Build
Healthy Patient
Wants alternatives
Uses social media
& the internet
Monitors their own
health
Wants to share
information with
clinician
How are they showing up
Affordable Care Act
Transparency & Report Card
Infection Prevention
Clinical Mindset
Healthcare Reform Implementation
Patient Experience & Satisfaction
Readmission
Redesign Patient Care Delivery
CEO’s Worry About
Graded On
Communication
Response of
Staff Care
Room Clean
Quiet at Night
Patient Safety
Healthy Team
Limits Mistakes
Decreases
Waste
Saves Time
Saves Money
Collaboration
Encourage
Collaboration
Build a Bridge
Get Work Done
Find Common
Ground
Collaborating Techniques
Brainstorming
Mind Mapping
SPA Approach
Role Playing
Brainstorming
Put a huge number of solutions for a problem
Everyone can speak freely
Crazier the idea the better
Blending ideas are okay
Mind Mapping
Build a web of relationships
Organize Into Groups That Work
SPA Tools
Story
Point
Application
19
SPA Approach
Role PlayingWhat do we have in common?
Structure
22
Healthy Project
Organizes information
Common language & tools
Communicate
Hand off project well done
23
SPA Approach
Healthy Project Initiation-1
25
Vision
Regional Center
For Health
Culture
PlanetreeScope
Build New Offices
26
Vision
Regional Center
For Health
Culture
PlanetreeScope
Build New Offices
Mold
Healthy Project Initiation-2
Healthy Project Planning- 1
27
Schedule
4 months
Team
SHS, SHIPS &
PracticeBudget
$850M
Healthy Project Planning- 2
28
Schedule
2 years
Team
SHS, SHIPS,
Practice & Condo
Lawyers
Budget
$1.1 Million
Healthy Project Control-1
29
Rules
Meetings,
Decisions
Communication
SHS, SHIPS,
Practice
Reports
Mins, Monthly
Healthy Project Control-2
30
Rules
Meetings, Decision
& Mediation
Communication
SHS, SHIPS,
Practice & CondoReports
Mins, Monthly &
Mold
Healthy Project Implementation
31
Tasks
Internal team
Communication
Getting
it done
Healthy Project Close Out
32
Certificate
of
Occupancy
Warranties
As BuiltCommunication
Healthy Project Planning- 1
33
Schedule
4 months
Team
SHS, SHIPS &
PracticeBudget
$850M
Healthy Project Planning- 2
34
Schedule
2 years
Team
SHS, SHIPS,
Practice & Condo
Lawyers
Budget
$1.1 Million
Activity
Doctors
Collaboration
Technique
Planning Stage
The Guiding Principle
36
Health Well Done Strategy
Healthy Patient
Healthy Team
Healthy Project
37
Thank You!Email me with any
questions or comments