heet factfact sheet factshe - western australia · unitingcare west tranby - perth area • ruah...

6
There are three key strategies of the National Partnership Agreement on Homelessness (NPAH) that underpin the principles of the new programs. Early intervention and prevention to stop people becoming homeless and to lessen the impact of homelessness. Breaking the cycle of homelessness by boosting specialist models of supported accommodation to keep people housed in long term stable housing; and Improving and expanding the service system to ensure people experiencing homelessness receive timely responses from mainstream services. The NPAH funding for Western Australia is $135 million over four years. This is made up of: $53.8 million for new support initiatives $30.7 million for capital and land for new properties $16.4 million services to support people at risk of homelessness through financial counselling and the Hardship Utilities Grants Scheme (HUGS), currently funded by the State Government. $34.1 million of the funding provides for A Place to Call Home initiatives which include: $31.7 million for capital $2.5 million for support services FACT SHEET JOINT COMMONWEALTH / STATE HOMELESSNESS NATIONAL PARTNERSHIP AGREEMENT WESTERN AUSTRALIAN INITIATIVES INFORMATION UPDATE In Western Australia, the Department for Child Protection is the lead agency responsible for the coordination and implementation of the joint Commonwealth/State National Partnership Agreement on Homelessness. The National Partnership Agreement on Homelessness (NPAH) Implementation Plan sets out the new directions for responding to homelessness over the next four years in Western Australia. The Implementation Plan is tackling homelessness across the State, including remote areas. Programs target groups of single adults, young people, families, and women and children experiencing domestic violence. Some programs are Indigenous specific and others are for people from culturally and linguistically diverse backgrounds. Engagement and integration with mainstream services is an integral element of all the programs. Mainstream agencies have been closely involved in the development of the initiatives and include Child Protection, Centrelink, Housing, Mental Health, Drug and Alcohol and Corrective Services. There has been extensive consultation with the non government agencies which deliver the services and these agencies have been closely involved in the development and implementation of the programs. A number of initiatives link directly with the Social Housing and Nation Building and Economic Stimulus National Partnership Agreements to reduce homelessness. Lotterywest gives grants to eligible organisations that provide services in response to homelessness including many agencies delivering programs under the NPAH Implementation Plan. The wide range of programs provided include: services for rough sleepers; new housing support workers for private and public tenancies; housing support workers for people leaving supported accommodation and institutional care; new and expanded supports for women and children experienced domestic violence; and a Foyer development to provide supported, yet independent accommodation for young people. IMPLEMENTING THE INITIATIVES Expressions of Interest were called for the delivery of the majority of new services and in some cases a targeted approach was used where an agency had specific expertise that was required to deliver the services. The following gives an update of the implementation of the programs and details about the agencies that are delivering the services.

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Page 1: HEET FACTFACT SHEET FACTSHE - Western Australia · UnitingCare West Tranby - Perth area • Ruah Community Services - Perth area • St Patrick’s Community Support Centre Fremantle

HEET FACTSHEETFACT SHEETFACT

SHEThere are three key strategies of the National Partnership Agreement on Homelessness (NPAH) that underpin the principles of the new programs.

Early intervention and • prevention to stop people becoming homeless and to lessen the impact of homelessness.

Breaking the cycle of • homelessness by boosting specialist models of supported accommodation to keep people housed in long term stable housing; and

Improving and expanding • the service system to ensure people experiencing homelessness receive timely responses from mainstream services.

The NPAH funding for Western Australia is $135 million over four years. This is made up of:

$53.8 million for new support • initiatives

$30.7 million for capital and • land for new properties

$16.4 million services to • support people at risk of homelessness through financial counselling and the Hardship Utilities Grants Scheme (HUGS), currently funded by the State Government.

$34.1 million of the funding provides for A Place to Call Home initiatives which include:

$31.7 million for capital•

$2.5 million for support • services

FACTSHEETJOINT COMMONWEALTH / STATE

HOMELESSNESS NATIONAL PARTNERSHIP AGREEMENTWESTERN AUSTRALIAN INITIATIVES INFORMATION UPDATE

1

HOMELESSNESS ACCOMMODATION SUPPORT WORKERS

Housing support workers throughout the state provide intensive support targeted at homeless individuals and families to secure and maintain stable accommodation and ensure people who have experienced homelessness are effectively linked with mainstream services. The targeted clients are exiting specialist homeless accommodation services or other support services and are helped to address a range of issues including employment, health, financial management and social integration.

Consortium Model : Centrecare, Youth •Futures WA and Patricia Giles Centre - North West Metro areaMercy Community Services - North East •Metro areaSwan Emergency Accommodation - North •East MetroFremantle Multicultural Centre - South •West MetroAnglicare WA - South West Metro area •Mission Australia - South East Metro area •Centrecare - South East Metro area •Accord West - South West •Pilbara Community Legal Centre - Pilbara •- KarrathaWestAus - Peel •Share and Care - Wheatbelt •Anglicare - Great Southern •

Australian Red Cross - Goldfields •Geraldton Resource Centre •- MurchisonEsperance Crisis Accommodation Service •- EsperanceMarnin Bowa Dumbara Aboriginal •Corporation - Derby

STREET TO HOME

Three outreach teams have been established to work directly with rough sleepers and provide a coordinated response to complex needs. Referrals to the program teams are made by a range of agencies and there are referrals across and within the three elements of the program.

STREET TO HOME: ASSERTIVE OUTREACH

The assertive outreach workers develop a relationship with people sleeping rough, gaining confidence and trust. The teams are supported by a specialist mobile clinical team for mental health and drug and alcohol assessment and treatment. Where appropriate, referrals are made to mainstream treatment services. The outreach teams support the rough sleepers to access mainstream services and accommodation.

UnitingCare West Tranby - Perth area •Ruah Community Services - Perth area •St Patrick’s Community Support Centre •Fremantle area

STREET TO HOME: MOBILE CLINICAL OUTREACH TEAM

This team assesses and treats rough sleepers who have mental health and/or drugs and alcohol issues, and offer referrals to mainstream services. The team, comprising mental health professionals is staffed directly by the Department of Health.

STREET TO HOME: HOUSING SUPPORT WORKERS

This program assists people who have been sleeping rough into stable, secure accommodation. It also assists people residing in crisis accommodation services to move into independent accommodation in the community, and free up the crisis accommodation services for others.

Saint Bartholomew’s House •55 Central •The Salvation Army •Foundation Housing •St Patrick’s Community Support Centre •(Sister’s Place)

ROUGH SLEEPER ASSERTIVE OUTREACH – REMOTE

This program provides assertive outreach support for rough sleepers in remote areas of Western Australia - Kimberley and Goldfields. Workers work in teams of two and provide support to rough sleepers to secure and maintain

stable accommodation. This program is critical in ensuring rough sleepers in remote areas are provided with support and assistance to access mainstream services and obtain and maintain stable accommodation.

Centacare Kimberley Association – Broome •Goldfields – Bega Garnbirringu Health •Services

SUPPORT FOR YOUNG PEOPLE LEAVING CHILD PROTECTION

This program provides independent living options through Parkerville’s newly constructed Variety and Wearne units. Focus is on the development of living skills to assist young women leaving child protection and ensure they are not homeless. Referrals come primarily from child protection agencies.

Parkerville Children and Youth Care •

SUPPORT FOR CHILDREN IN FAMILY HOMELESS ACCOMMODATION SERVICES

This program provides support to children and assists them in addressing issues associated with homelessness. The target group is children currently living in or being supported by family accommodation homelessness services, Public Tenancy Support Services or Supported Housing Assistance Program Services.

Centrecare •Parkerville Children and Youth Care •Fremantle Multicultural Centre •Multicultural Services Centre •Women’s Health Care Association •

SAFE AT HOME

Workers assess safety and support needs of women and children to stay in their own home and assistance is provided to stabilise housing and increase security. Referrals come from domestic violence agencies or other accommodation and support agencies.

The services are delivered by

Patricia Giles Centre •Lucy Saw Service •City of Stirling •Ruah Community Service •South West Refuge •Share and Care Community Services •

DOMESTIC VIOLENCE OUTREACH

Workers in rural and remote locations provide support to women and children experiencing domestic violence. The service operates at the time of issuing a Police Order for removal of the perpetrator when the Police officer obtains consent for the victim to release their details to a support service. It operates in the Peel, Pilbara, Murchison, Great Southern and Goldfields regions.

Pat Thomas House •Pilbara Community Legal Centre •Chrysalis House •Goldfields Women’s Refuge •Albany Family Violence Service •

A statewide response to perpetrators identified through the programs maximises safety for women and children.

Communicare’s Breathing Space •

KEEPING KIDS SAFE PROJECT – CHILDREN IN DOMESTIC AND FAMILY VIOLENCE REFUGES

This program strengthens the responses for children in domestic violence accommodation services to improve integration with mainstream services including schools, child care and health professionals.

The Women’s Council for Domestic and •Family Violence ServicesAnglicare’s Albany Family Violence Service •Share and Care Community Services •

HOMELESSNESSJOINT COMMONWEALTH / STATE NATIONAL PARTNERSHIP AGREEMENT WESTERN AUSTRALIAN PROGRAMS INFORMATION UPDATE

In Western Australia, the Department for Child Protection is the lead agency responsible for the coordination and implementation of the joint Commonwealth/State National Partnership Agreement on Homelessness.

The National Partnership Agreement on Homelessness (NPAH) Implementation Plan sets out the new directions for responding to homelessness over the next four years in Western Australia.

The Implementation Plan is tackling homelessness across the State, including remote areas. Programs target groups of single adults, young people, families, and women and children experiencing domestic violence. Some programs are Indigenous specific and others are for people from culturally and linguistically diverse backgrounds.

Engagement and integration with mainstream services is an integral element of all the programs. Mainstream agencies have been closely involved in the development of the initiatives and include Child Protection, Centrelink, Housing, Mental Health, Drug and Alcohol and Corrective Services. There has been extensive consultation with the non government agencies which deliver the services and these agencies have been closely involved in the development and implementation of the programs.

A number of initiatives link directly with the Social Housing and Nation Building and Economic Stimulus National Partnership Agreements to reduce homelessness.

Lotterywest gives grants to eligible

organisations that provide services in

response to homelessness including many

agencies delivering programs under the

NPAH Implementation Plan.

The wide range of programs provided

include:

services for rough sleepers; •new housing support workers for •private and public tenancies;housing support workers for people •leaving supported accommodation and institutional care;new and expanded supports for women and •children experienced domestic violence; and a Foyer development to provide •supported, yet independent accommodation for young people.

IMPLEMENTING THE INITIATIVES

Expressions of Interest were called for the

delivery of the majority of new services

and in some cases a targeted approach

was used where an agency had specific

expertise that was required to deliver the

services.

The following gives an update of the

implementation of the programs and

details about the agencies that are

delivering the services.

54

Page 2: HEET FACTFACT SHEET FACTSHE - Western Australia · UnitingCare West Tranby - Perth area • Ruah Community Services - Perth area • St Patrick’s Community Support Centre Fremantle

HEET FACTSHEETFACT SHEETFACT

SHE

A PLACE TO CALL HOME – SOCIAL HOUSING SUPPORT

People are housed in the metropolitan area in newly purchased or constructed Department of Housing stock. The program offers support for 12 months so the tenants can be successful in maintaining their tenancy, with the expectation that they will be accommodated in their home on a long term basis. Referrals come from the Department of Housing’s wait list. The support component of the program is managed by a number of agencies who have been selected to be in the pool to manage the support when houses become available.

Thirty four properties will be purchased over three years.

Mercycare •Centrecare •St Patrick’s Community Support •St Bartholomew’s House •Swan Emergency Accommodation •Mission Australia •The Salvation Army •Ruah Community Services •Hills Community Support Group •Anglicare •Fremantle Multicultural Centre •Australian Red Cross Society •

PRIVATE RENTAL TENANCY SUPPORT SERVICES

Services work with families or individuals having difficulty in maintaining tenancies. The services link with mainstream services before debts or other tenancy management issues, become too large or eviction processes start. The workers liaise with landlords and property managers to facilitate the maintenance of tenancies.

Referrals to the service are made from private real estate agencies and other support agencies including financial counselling.

There are both new services and expanded services.

Australian Red Cross Society (WA •Division) for the North West Metro areaAnglicare Supported Tenancy •Rockingham (STAR)Multicultural Services Centre •Anglicare - Great Southern •

• Accord West - South West

PUBLIC TENANCY SUPPORT SERVICES

This program supports public housing tenants at risk of eviction. The workers provide assistance with managing budgets and in developing skills to maintain a stable and functioning household. Clients are linked with mainstream services. Participation in the program is with the tenants consent; however may become a condition of the tenancy where there has been a prior tenancy agreement and anti social behaviour. The program also assists people with limited skills who are not eligible for mental health or disability services support programs.

Referrals to the service are primarily from the Department of Housing but may include other agencies.

The successful agencies areCentrecare for the South East Metro - •ArmadaleMission Australia for North West Metro - •JoondalupAnglicare for South West Metro - •Rockingham/KwinanaAnglicare for South West - Collie •Pilbara Community Legal Centre for •Newman and RoebourneAvon Youth Community and Family •Services - WheatbeltMission Australia - Meekatharra •

Carnarvon Family Support Service Inc. •- CarnarvonKimberley Community Legal Services Inc. •- Kununurra

HOUSING SUPPORT WORKERS – MENTAL HEALTH

These services provide dedicated support for people with severe and persistent mental illness who are ready for discharge from a Specialist Mental Health Inpatient Unit. A case management approach, linking with community and clinical mental health services is employed. Referrals are from the Specialist Mental Health Inpatient Units.

Ruah Community Services - Royal Perth •

Ruah Community Services - Graylands •

Ruah Community Services - Sir Charles •Gardiner Ruah Community Services - Armadale/ •BentleyHills Community Support Group - Swan/ •JoondalupSt Patrick’s Community Support Centre - •Fremantle/RockinghamAlbany Halfway House - Great Southern •Lamp - South West •Australian Red Cross - Goldfields •Centacare - Kimberley •

HOUSING SUPPORT WORKERS – CORRECTIVE SERVICES

This program assists individuals to maintain their tenancies through maintaining appropriate standards & behaviours. The workers help clients to comply with community release orders, to engage in education and training programs, and link the clients with recreation activities and increase their social networks. Referrals are made from the discharge units at the correctional facilities.

Centrecare - men’s correctional facilities •Ruah Community Services - women’s •correctional facilitiesYouth Futures WA Inc. - juveniles’ •correctional facilitiesAccord West - South West •Geraldton Resource Centre - Murchison •

HOUSING SUPPORT WORKERS – DRUG & ALCOHOL

This program works with clients who have undertaken treatment for drug and alcohol issues and who may otherwise become homeless after exiting the treatment service or while they are receiving assistance with their substance abuse.

Intensive support is targeted at clients to secure and maintain stable accommodation. A key element of the support is to assist with addressing substance abuse but also aims to address a range of associated issues through linkages with mainstream services to achieve long term, secure, stable housing. Referrals are from the drug and alcohol agency which is discharging the client, or from homelessness workers in some non metropolitan areas.

Mission Australia - North West Metro area •Swan Emergency Accommodation - •North East Metro areaAnglicare WA in partnership with •Palmerston Association - South West Metro areaMission Australia - South East Metro area •Pilbara Community Legal Centre - Pilbara •- Port HedlandCentrecare - South West •Anglicare WA in partnership with •Palmerston Association - PeelNindilingarri Cultural Health Services - •Kimberley - Fitzroy Crossing

HOMELESSNESSJOINT COMMONWEALTH / STATE NATIONAL PARTNERSHIP AGREEMENT WESTERN AUSTRALIAN PROGRAMS INFORMATION UPDATE

LIST OF SERVICE PROVIDERS55 Central Inc.

Accord West

Albany Halfway House Association Inc.

Anglicare WA Inc

Anglicare WA Inc. in partnership with Palmerston Association Inc

Australian Red Cross

Avon Youth Community and Family Services Inc.

Bega Garnbirringu Health Services Inc.

Carnarvon Family Support Service Inc.

Centacare Kimberley Association Inc.

Centrecare Inc.

City of Stirling

Chrysalis Support Services Inc.

Esperance Crisis Accommodation Service

Foundation Housing Limited

Fremantle Multicultural Centre

Geraldton Resource Centre Inc.

Goldfields Women’s Refuge Assoc. Inc

Hills Community Support Group Inc.

Kimberley Community Legal Services Inc.

Lamp Inc.

Lucy Saw Centre Association Inc

Marnin Bowa Dumbara Aboriginal Corporation

Mercy Community Services Inc

Mission Australia

Multicultural Services Centre of Western Australia Inc.

Nindilingarri Cultural Health Services Inc.

Parkerville Children and Youth Care Inc

Patricia Giles Centre Inc.

Pat Thomas Memorial Community House Inc.

Pilbara Community Legal Service

Ruah Community Services

Share and Care Community Services Inc.

St Bartholomew’s House Inc.

St Patrick’s Community Support Centre

St Patrick’s Community Support Centre - The Sister’s Place

South West Refuge Inc.

Swan Emergency Accommodation Inc.

The Salvation Army

UnitingCare West

WestAus Crisis and Welfare Services Inc.

Women’s Health Care Association Inc.

Women’s Council for Family and Domestic Violence Service Inc.

Youth Futures WA Inc.

Australian Government

Department of Families, Housing, Community Services

and Indigenous Affairs

2 3 6

Page 3: HEET FACTFACT SHEET FACTSHE - Western Australia · UnitingCare West Tranby - Perth area • Ruah Community Services - Perth area • St Patrick’s Community Support Centre Fremantle

HEET FACTSHEETFACT SHEETFACT

SHE

A PLACE TO CALL HOME – SOCIAL HOUSING SUPPORT

People are housed in the metropolitan area in newly purchased or constructed Department of Housing stock. The program offers support for 12 months so the tenants can be successful in maintaining their tenancy, with the expectation that they will be accommodated in their home on a long term basis. Referrals come from the Department of Housing’s wait list. The support component of the program is managed by a number of agencies who have been selected to be in the pool to manage the support when houses become available.

Thirty four properties will be purchased over three years.

Mercycare •Centrecare •St Patrick’s Community Support •St Bartholomew’s House •Swan Emergency Accommodation •Mission Australia •The Salvation Army •Ruah Community Services •Hills Community Support Group •Anglicare •Fremantle Multicultural Centre •Australian Red Cross Society •

PRIVATE RENTAL TENANCY SUPPORT SERVICES

Services work with families or individuals having difficulty in maintaining tenancies. The services link with mainstream services before debts or other tenancy management issues, become too large or eviction processes start. The workers liaise with landlords and property managers to facilitate the maintenance of tenancies.

Referrals to the service are made from private real estate agencies and other support agencies including financial counselling.

There are both new services and expanded services.

Australian Red Cross Society (WA •Division) for the North West Metro areaAnglicare Supported Tenancy •Rockingham (STAR)Multicultural Services Centre •Anglicare - Great Southern •

• Accord West - South West

PUBLIC TENANCY SUPPORT SERVICES

This program supports public housing tenants at risk of eviction. The workers provide assistance with managing budgets and in developing skills to maintain a stable and functioning household. Clients are linked with mainstream services. Participation in the program is with the tenants consent; however may become a condition of the tenancy where there has been a prior tenancy agreement and anti social behaviour. The program also assists people with limited skills who are not eligible for mental health or disability services support programs.

Referrals to the service are primarily from the Department of Housing but may include other agencies.

The successful agencies areCentrecare for the South East Metro - •ArmadaleMission Australia for North West Metro - •JoondalupAnglicare for South West Metro - •Rockingham/KwinanaAnglicare for South West - Collie •Pilbara Community Legal Centre for •Newman and RoebourneAvon Youth Community and Family •Services - WheatbeltMission Australia - Meekatharra •

Carnarvon Family Support Service Inc. •- CarnarvonKimberley Community Legal Services Inc. •- Kununurra

HOUSING SUPPORT WORKERS – MENTAL HEALTH

These services provide dedicated support for people with severe and persistent mental illness who are ready for discharge from a Specialist Mental Health Inpatient Unit. A case management approach, linking with community and clinical mental health services is employed. Referrals are from the Specialist Mental Health Inpatient Units.

Ruah Community Services - Royal Perth •

Ruah Community Services - Graylands •

Ruah Community Services - Sir Charles •Gardiner Ruah Community Services - Armadale/ •BentleyHills Community Support Group - Swan/ •JoondalupSt Patrick’s Community Support Centre - •Fremantle/RockinghamAlbany Halfway House - Great Southern •Lamp - South West •Australian Red Cross - Goldfields •Centacare - Kimberley •

HOUSING SUPPORT WORKERS – CORRECTIVE SERVICES

This program assists individuals to maintain their tenancies through maintaining appropriate standards & behaviours. The workers help clients to comply with community release orders, to engage in education and training programs, and link the clients with recreation activities and increase their social networks. Referrals are made from the discharge units at the correctional facilities.

Centrecare - men’s correctional facilities •Ruah Community Services - women’s •correctional facilitiesYouth Futures WA Inc. - juveniles’ •correctional facilitiesAccord West - South West •Geraldton Resource Centre - Murchison •

HOUSING SUPPORT WORKERS – DRUG & ALCOHOL

This program works with clients who have undertaken treatment for drug and alcohol issues and who may otherwise become homeless after exiting the treatment service or while they are receiving assistance with their substance abuse.

Intensive support is targeted at clients to secure and maintain stable accommodation. A key element of the support is to assist with addressing substance abuse but also aims to address a range of associated issues through linkages with mainstream services to achieve long term, secure, stable housing. Referrals are from the drug and alcohol agency which is discharging the client, or from homelessness workers in some non metropolitan areas.

Mission Australia - North West Metro area •Swan Emergency Accommodation - •North East Metro areaAnglicare WA in partnership with •Palmerston Association - South West Metro areaMission Australia - South East Metro area •Pilbara Community Legal Centre - Pilbara •- Port HedlandCentrecare - South West •Anglicare WA in partnership with •Palmerston Association - PeelNindilingarri Cultural Health Services - •Kimberley - Fitzroy Crossing

HOMELESSNESSJOINT COMMONWEALTH / STATE NATIONAL PARTNERSHIP AGREEMENT WESTERN AUSTRALIAN PROGRAMS INFORMATION UPDATE

LIST OF SERVICE PROVIDERS55 Central Inc.

Accord West

Albany Halfway House Association Inc.

Anglicare WA Inc

Anglicare WA Inc. in partnership with Palmerston Association Inc

Australian Red Cross

Avon Youth Community and Family Services Inc.

Bega Garnbirringu Health Services Inc.

Carnarvon Family Support Service Inc.

Centacare Kimberley Association Inc.

Centrecare Inc.

City of Stirling

Chrysalis Support Services Inc.

Esperance Crisis Accommodation Service

Foundation Housing Limited

Fremantle Multicultural Centre

Geraldton Resource Centre Inc.

Goldfields Women’s Refuge Assoc. Inc

Hills Community Support Group Inc.

Kimberley Community Legal Services Inc.

Lamp Inc.

Lucy Saw Centre Association Inc

Marnin Bowa Dumbara Aboriginal Corporation

Mercy Community Services Inc

Mission Australia

Multicultural Services Centre of Western Australia Inc.

Nindilingarri Cultural Health Services Inc.

Parkerville Children and Youth Care Inc

Patricia Giles Centre Inc.

Pat Thomas Memorial Community House Inc.

Pilbara Community Legal Service

Ruah Community Services

Share and Care Community Services Inc.

St Bartholomew’s House Inc.

St Patrick’s Community Support Centre

St Patrick’s Community Support Centre - The Sister’s Place

South West Refuge Inc.

Swan Emergency Accommodation Inc.

The Salvation Army

UnitingCare West

WestAus Crisis and Welfare Services Inc.

Women’s Health Care Association Inc.

Women’s Council for Family and Domestic Violence Service Inc.

Youth Futures WA Inc.

Australian Government

Department of Families, Housing, Community Services

and Indigenous Affairs

2 3 6

Page 4: HEET FACTFACT SHEET FACTSHE - Western Australia · UnitingCare West Tranby - Perth area • Ruah Community Services - Perth area • St Patrick’s Community Support Centre Fremantle

HEET FACTSHEETFACT SHEETFACT

SHEThere are three key strategies of the National Partnership Agreement on Homelessness (NPAH) that underpin the principles of the new programs.

Early intervention and • prevention to stop people becoming homeless and to lessen the impact of homelessness.

Breaking the cycle of • homelessness by boosting specialist models of supported accommodation to keep people housed in long term stable housing; and

Improving and expanding • the service system to ensure people experiencing homelessness receive timely responses from mainstream services.

The NPAH funding for Western Australia is $135 million over four years. This is made up of:

$53.8 million for new support • initiatives

$30.7 million for capital and • land for new properties

$16.4 million services to • support people at risk of homelessness through financial counselling and the Hardship Utilities Grants Scheme (HUGS), currently funded by the State Government.

$34.1 million of the funding provides for A Place to Call Home initiatives which include:

$31.7 million for capital•

$2.5 million for support • services

FACTSHEETJOINT COMMONWEALTH / STATE

HOMELESSNESS NATIONAL PARTNERSHIP AGREEMENTWESTERN AUSTRALIAN INITIATIVES INFORMATION UPDATE

1

HOMELESSNESS ACCOMMODATION SUPPORT WORKERS

Housing support workers throughout the state provide intensive support targeted at homeless individuals and families to secure and maintain stable accommodation and ensure people who have experienced homelessness are effectively linked with mainstream services. The targeted clients are exiting specialist homeless accommodation services or other support services and are helped to address a range of issues including employment, health, financial management and social integration.

Consortium Model : Centrecare, Youth •Futures WA and Patricia Giles Centre - North West Metro areaMercy Community Services - North East •Metro areaSwan Emergency Accommodation - North •East MetroFremantle Multicultural Centre - South •West MetroAnglicare WA - South West Metro area •Mission Australia - South East Metro area •Centrecare - South East Metro area •Accord West - South West •Pilbara Community Legal Centre - Pilbara •- KarrathaWestAus - Peel •Share and Care - Wheatbelt •Anglicare - Great Southern •

Australian Red Cross - Goldfields •Geraldton Resource Centre •- MurchisonEsperance Crisis Accommodation Service •- EsperanceMarnin Bowa Dumbara Aboriginal •Corporation - Derby

STREET TO HOME

Three outreach teams have been established to work directly with rough sleepers and provide a coordinated response to complex needs. Referrals to the program teams are made by a range of agencies and there are referrals across and within the three elements of the program.

STREET TO HOME: ASSERTIVE OUTREACH

The assertive outreach workers develop a relationship with people sleeping rough, gaining confidence and trust. The teams are supported by a specialist mobile clinical team for mental health and drug and alcohol assessment and treatment. Where appropriate, referrals are made to mainstream treatment services. The outreach teams support the rough sleepers to access mainstream services and accommodation.

UnitingCare West Tranby - Perth area •Ruah Community Services - Perth area •St Patrick’s Community Support Centre •Fremantle area

STREET TO HOME: MOBILE CLINICAL OUTREACH TEAM

This team assesses and treats rough sleepers who have mental health and/or drugs and alcohol issues, and offer referrals to mainstream services. The team, comprising mental health professionals is staffed directly by the Department of Health.

STREET TO HOME: HOUSING SUPPORT WORKERS

This program assists people who have been sleeping rough into stable, secure accommodation. It also assists people residing in crisis accommodation services to move into independent accommodation in the community, and free up the crisis accommodation services for others.

Saint Bartholomew’s House •55 Central •The Salvation Army •Foundation Housing •St Patrick’s Community Support Centre •(Sister’s Place)

ROUGH SLEEPER ASSERTIVE OUTREACH – REMOTE

This program provides assertive outreach support for rough sleepers in remote areas of Western Australia - Kimberley and Goldfields. Workers work in teams of two and provide support to rough sleepers to secure and maintain

stable accommodation. This program is critical in ensuring rough sleepers in remote areas are provided with support and assistance to access mainstream services and obtain and maintain stable accommodation.

Centacare Kimberley Association – Broome •Goldfields – Bega Garnbirringu Health •Services

SUPPORT FOR YOUNG PEOPLE LEAVING CHILD PROTECTION

This program provides independent living options through Parkerville’s newly constructed Variety and Wearne units. Focus is on the development of living skills to assist young women leaving child protection and ensure they are not homeless. Referrals come primarily from child protection agencies.

Parkerville Children and Youth Care •

SUPPORT FOR CHILDREN IN FAMILY HOMELESS ACCOMMODATION SERVICES

This program provides support to children and assists them in addressing issues associated with homelessness. The target group is children currently living in or being supported by family accommodation homelessness services, Public Tenancy Support Services or Supported Housing Assistance Program Services.

Centrecare •Parkerville Children and Youth Care •Fremantle Multicultural Centre •Multicultural Services Centre •Women’s Health Care Association •

SAFE AT HOME

Workers assess safety and support needs of women and children to stay in their own home and assistance is provided to stabilise housing and increase security. Referrals come from domestic violence agencies or other accommodation and support agencies.

The services are delivered by

Patricia Giles Centre •Lucy Saw Service •City of Stirling •Ruah Community Service •South West Refuge •Share and Care Community Services •

DOMESTIC VIOLENCE OUTREACH

Workers in rural and remote locations provide support to women and children experiencing domestic violence. The service operates at the time of issuing a Police Order for removal of the perpetrator when the Police officer obtains consent for the victim to release their details to a support service. It operates in the Peel, Pilbara, Murchison, Great Southern and Goldfields regions.

Pat Thomas House •Pilbara Community Legal Centre •Chrysalis House •Goldfields Women’s Refuge •Albany Family Violence Service •

A statewide response to perpetrators identified through the programs maximises safety for women and children.

Communicare’s Breathing Space •

KEEPING KIDS SAFE PROJECT – CHILDREN IN DOMESTIC AND FAMILY VIOLENCE REFUGES

This program strengthens the responses for children in domestic violence accommodation services to improve integration with mainstream services including schools, child care and health professionals.

The Women’s Council for Domestic and •Family Violence ServicesAnglicare’s Albany Family Violence Service •Share and Care Community Services •

HOMELESSNESSJOINT COMMONWEALTH / STATE NATIONAL PARTNERSHIP AGREEMENT WESTERN AUSTRALIAN PROGRAMS INFORMATION UPDATE

In Western Australia, the Department for Child Protection is the lead agency responsible for the coordination and implementation of the joint Commonwealth/State National Partnership Agreement on Homelessness.

The National Partnership Agreement on Homelessness (NPAH) Implementation Plan sets out the new directions for responding to homelessness over the next four years in Western Australia.

The Implementation Plan is tackling homelessness across the State, including remote areas. Programs target groups of single adults, young people, families, and women and children experiencing domestic violence. Some programs are Indigenous specific and others are for people from culturally and linguistically diverse backgrounds.

Engagement and integration with mainstream services is an integral element of all the programs. Mainstream agencies have been closely involved in the development of the initiatives and include Child Protection, Centrelink, Housing, Mental Health, Drug and Alcohol and Corrective Services. There has been extensive consultation with the non government agencies which deliver the services and these agencies have been closely involved in the development and implementation of the programs.

A number of initiatives link directly with the Social Housing and Nation Building and Economic Stimulus National Partnership Agreements to reduce homelessness.

Lotterywest gives grants to eligible

organisations that provide services in

response to homelessness including many

agencies delivering programs under the

NPAH Implementation Plan.

The wide range of programs provided

include:

services for rough sleepers; •new housing support workers for •private and public tenancies;housing support workers for people •leaving supported accommodation and institutional care;new and expanded supports for women and •children experienced domestic violence; and a Foyer development to provide •supported, yet independent accommodation for young people.

IMPLEMENTING THE INITIATIVES

Expressions of Interest were called for the

delivery of the majority of new services

and in some cases a targeted approach

was used where an agency had specific

expertise that was required to deliver the

services.

The following gives an update of the

implementation of the programs and

details about the agencies that are

delivering the services.

54

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HEET FACTSHEETFACT SHEETFACT

SHEThere are three key strategies of the National Partnership Agreement on Homelessness (NPAH) that underpin the principles of the new programs.

Early intervention and • prevention to stop people becoming homeless and to lessen the impact of homelessness.

Breaking the cycle of • homelessness by boosting specialist models of supported accommodation to keep people housed in long term stable housing; and

Improving and expanding • the service system to ensure people experiencing homelessness receive timely responses from mainstream services.

The NPAH funding for Western Australia is $135 million over four years. This is made up of:

$53.8 million for new support • initiatives

$30.7 million for capital and • land for new properties

$16.4 million services to • support people at risk of homelessness through financial counselling and the Hardship Utilities Grants Scheme (HUGS), currently funded by the State Government.

$34.1 million of the funding provides for A Place to Call Home initiatives which include:

$31.7 million for capital•

$2.5 million for support • services

FACTSHEETJOINT COMMONWEALTH / STATE

HOMELESSNESS NATIONAL PARTNERSHIP AGREEMENTWESTERN AUSTRALIAN INITIATIVES INFORMATION UPDATE

1

HOMELESSNESS ACCOMMODATION SUPPORT WORKERS

Housing support workers throughout the state provide intensive support targeted at homeless individuals and families to secure and maintain stable accommodation and ensure people who have experienced homelessness are effectively linked with mainstream services. The targeted clients are exiting specialist homeless accommodation services or other support services and are helped to address a range of issues including employment, health, financial management and social integration.

Consortium Model : Centrecare, Youth •Futures WA and Patricia Giles Centre - North West Metro areaMercy Community Services - North East •Metro areaSwan Emergency Accommodation - North •East MetroFremantle Multicultural Centre - South •West MetroAnglicare WA - South West Metro area •Mission Australia - South East Metro area •Centrecare - South East Metro area •Accord West - South West •Pilbara Community Legal Centre - Pilbara •- KarrathaWestAus - Peel •Share and Care - Wheatbelt •Anglicare - Great Southern •

Australian Red Cross - Goldfields •Geraldton Resource Centre •- MurchisonEsperance Crisis Accommodation Service •- EsperanceMarnin Bowa Dumbara Aboriginal •Corporation - Derby

STREET TO HOME

Three outreach teams have been established to work directly with rough sleepers and provide a coordinated response to complex needs. Referrals to the program teams are made by a range of agencies and there are referrals across and within the three elements of the program.

STREET TO HOME: ASSERTIVE OUTREACH

The assertive outreach workers develop a relationship with people sleeping rough, gaining confidence and trust. The teams are supported by a specialist mobile clinical team for mental health and drug and alcohol assessment and treatment. Where appropriate, referrals are made to mainstream treatment services. The outreach teams support the rough sleepers to access mainstream services and accommodation.

UnitingCare West Tranby - Perth area •Ruah Community Services - Perth area •St Patrick’s Community Support Centre •Fremantle area

STREET TO HOME: MOBILE CLINICAL OUTREACH TEAM

This team assesses and treats rough sleepers who have mental health and/or drugs and alcohol issues, and offer referrals to mainstream services. The team, comprising mental health professionals is staffed directly by the Department of Health.

STREET TO HOME: HOUSING SUPPORT WORKERS

This program assists people who have been sleeping rough into stable, secure accommodation. It also assists people residing in crisis accommodation services to move into independent accommodation in the community, and free up the crisis accommodation services for others.

Saint Bartholomew’s House •55 Central •The Salvation Army •Foundation Housing •St Patrick’s Community Support Centre •(Sister’s Place)

ROUGH SLEEPER ASSERTIVE OUTREACH – REMOTE

This program provides assertive outreach support for rough sleepers in remote areas of Western Australia - Kimberley and Goldfields. Workers work in teams of two and provide support to rough sleepers to secure and maintain

stable accommodation. This program is critical in ensuring rough sleepers in remote areas are provided with support and assistance to access mainstream services and obtain and maintain stable accommodation.

Centacare Kimberley Association – Broome •Goldfields – Bega Garnbirringu Health •Services

SUPPORT FOR YOUNG PEOPLE LEAVING CHILD PROTECTION

This program provides independent living options through Parkerville’s newly constructed Variety and Wearne units. Focus is on the development of living skills to assist young women leaving child protection and ensure they are not homeless. Referrals come primarily from child protection agencies.

Parkerville Children and Youth Care •

SUPPORT FOR CHILDREN IN FAMILY HOMELESS ACCOMMODATION SERVICES

This program provides support to children and assists them in addressing issues associated with homelessness. The target group is children currently living in or being supported by family accommodation homelessness services, Public Tenancy Support Services or Supported Housing Assistance Program Services.

Centrecare •Parkerville Children and Youth Care •Fremantle Multicultural Centre •Multicultural Services Centre •Women’s Health Care Association •

SAFE AT HOME

Workers assess safety and support needs of women and children to stay in their own home and assistance is provided to stabilise housing and increase security. Referrals come from domestic violence agencies or other accommodation and support agencies.

The services are delivered by

Patricia Giles Centre •Lucy Saw Service •City of Stirling •Ruah Community Service •South West Refuge •Share and Care Community Services •

DOMESTIC VIOLENCE OUTREACH

Workers in rural and remote locations provide support to women and children experiencing domestic violence. The service operates at the time of issuing a Police Order for removal of the perpetrator when the Police officer obtains consent for the victim to release their details to a support service. It operates in the Peel, Pilbara, Murchison, Great Southern and Goldfields regions.

Pat Thomas House •Pilbara Community Legal Centre •Chrysalis House •Goldfields Women’s Refuge •Albany Family Violence Service •

A statewide response to perpetrators identified through the programs maximises safety for women and children.

Communicare’s Breathing Space •

KEEPING KIDS SAFE PROJECT – CHILDREN IN DOMESTIC AND FAMILY VIOLENCE REFUGES

This program strengthens the responses for children in domestic violence accommodation services to improve integration with mainstream services including schools, child care and health professionals.

The Women’s Council for Domestic and •Family Violence ServicesAnglicare’s Albany Family Violence Service •Share and Care Community Services •

HOMELESSNESSJOINT COMMONWEALTH / STATE NATIONAL PARTNERSHIP AGREEMENT WESTERN AUSTRALIAN PROGRAMS INFORMATION UPDATE

In Western Australia, the Department for Child Protection is the lead agency responsible for the coordination and implementation of the joint Commonwealth/State National Partnership Agreement on Homelessness.

The National Partnership Agreement on Homelessness (NPAH) Implementation Plan sets out the new directions for responding to homelessness over the next four years in Western Australia.

The Implementation Plan is tackling homelessness across the State, including remote areas. Programs target groups of single adults, young people, families, and women and children experiencing domestic violence. Some programs are Indigenous specific and others are for people from culturally and linguistically diverse backgrounds.

Engagement and integration with mainstream services is an integral element of all the programs. Mainstream agencies have been closely involved in the development of the initiatives and include Child Protection, Centrelink, Housing, Mental Health, Drug and Alcohol and Corrective Services. There has been extensive consultation with the non government agencies which deliver the services and these agencies have been closely involved in the development and implementation of the programs.

A number of initiatives link directly with the Social Housing and Nation Building and Economic Stimulus National Partnership Agreements to reduce homelessness.

Lotterywest gives grants to eligible

organisations that provide services in

response to homelessness including many

agencies delivering programs under the

NPAH Implementation Plan.

The wide range of programs provided

include:

services for rough sleepers; •new housing support workers for •private and public tenancies;housing support workers for people •leaving supported accommodation and institutional care;new and expanded supports for women and •children experienced domestic violence; and a Foyer development to provide •supported, yet independent accommodation for young people.

IMPLEMENTING THE INITIATIVES

Expressions of Interest were called for the

delivery of the majority of new services

and in some cases a targeted approach

was used where an agency had specific

expertise that was required to deliver the

services.

The following gives an update of the

implementation of the programs and

details about the agencies that are

delivering the services.

54

Page 6: HEET FACTFACT SHEET FACTSHE - Western Australia · UnitingCare West Tranby - Perth area • Ruah Community Services - Perth area • St Patrick’s Community Support Centre Fremantle

HEET FACTSHEETFACT SHEETFACT

SHE

A PLACE TO CALL HOME – SOCIAL HOUSING SUPPORT

People are housed in the metropolitan area in newly purchased or constructed Department of Housing stock. The program offers support for 12 months so the tenants can be successful in maintaining their tenancy, with the expectation that they will be accommodated in their home on a long term basis. Referrals come from the Department of Housing’s wait list. The support component of the program is managed by a number of agencies who have been selected to be in the pool to manage the support when houses become available.

Thirty four properties will be purchased over three years.

Mercycare •Centrecare •St Patrick’s Community Support •St Bartholomew’s House •Swan Emergency Accommodation •Mission Australia •The Salvation Army •Ruah Community Services •Hills Community Support Group •Anglicare •Fremantle Multicultural Centre •Australian Red Cross Society •

PRIVATE RENTAL TENANCY SUPPORT SERVICES

Services work with families or individuals having difficulty in maintaining tenancies. The services link with mainstream services before debts or other tenancy management issues, become too large or eviction processes start. The workers liaise with landlords and property managers to facilitate the maintenance of tenancies.

Referrals to the service are made from private real estate agencies and other support agencies including financial counselling.

There are both new services and expanded services.

Australian Red Cross Society (WA •Division) for the North West Metro areaAnglicare Supported Tenancy •Rockingham (STAR)Multicultural Services Centre •Anglicare - Great Southern •

• Accord West - South West

PUBLIC TENANCY SUPPORT SERVICES

This program supports public housing tenants at risk of eviction. The workers provide assistance with managing budgets and in developing skills to maintain a stable and functioning household. Clients are linked with mainstream services. Participation in the program is with the tenants consent; however may become a condition of the tenancy where there has been a prior tenancy agreement and anti social behaviour. The program also assists people with limited skills who are not eligible for mental health or disability services support programs.

Referrals to the service are primarily from the Department of Housing but may include other agencies.

The successful agencies areCentrecare for the South East Metro - •ArmadaleMission Australia for North West Metro - •JoondalupAnglicare for South West Metro - •Rockingham/KwinanaAnglicare for South West - Collie •Pilbara Community Legal Centre for •Newman and RoebourneAvon Youth Community and Family •Services - WheatbeltMission Australia - Meekatharra •

Carnarvon Family Support Service Inc. •- CarnarvonKimberley Community Legal Services Inc. •- Kununurra

HOUSING SUPPORT WORKERS – MENTAL HEALTH

These services provide dedicated support for people with severe and persistent mental illness who are ready for discharge from a Specialist Mental Health Inpatient Unit. A case management approach, linking with community and clinical mental health services is employed. Referrals are from the Specialist Mental Health Inpatient Units.

Ruah Community Services - Royal Perth •

Ruah Community Services - Graylands •

Ruah Community Services - Sir Charles •Gardiner Ruah Community Services - Armadale/ •BentleyHills Community Support Group - Swan/ •JoondalupSt Patrick’s Community Support Centre - •Fremantle/RockinghamAlbany Halfway House - Great Southern •Lamp - South West •Australian Red Cross - Goldfields •Centacare - Kimberley •

HOUSING SUPPORT WORKERS – CORRECTIVE SERVICES

This program assists individuals to maintain their tenancies through maintaining appropriate standards & behaviours. The workers help clients to comply with community release orders, to engage in education and training programs, and link the clients with recreation activities and increase their social networks. Referrals are made from the discharge units at the correctional facilities.

Centrecare - men’s correctional facilities •Ruah Community Services - women’s •correctional facilitiesYouth Futures WA Inc. - juveniles’ •correctional facilitiesAccord West - South West •Geraldton Resource Centre - Murchison •

HOUSING SUPPORT WORKERS – DRUG & ALCOHOL

This program works with clients who have undertaken treatment for drug and alcohol issues and who may otherwise become homeless after exiting the treatment service or while they are receiving assistance with their substance abuse.

Intensive support is targeted at clients to secure and maintain stable accommodation. A key element of the support is to assist with addressing substance abuse but also aims to address a range of associated issues through linkages with mainstream services to achieve long term, secure, stable housing. Referrals are from the drug and alcohol agency which is discharging the client, or from homelessness workers in some non metropolitan areas.

Mission Australia - North West Metro area •Swan Emergency Accommodation - •North East Metro areaAnglicare WA in partnership with •Palmerston Association - South West Metro areaMission Australia - South East Metro area •Pilbara Community Legal Centre - Pilbara •- Port HedlandCentrecare - South West •Anglicare WA in partnership with •Palmerston Association - PeelNindilingarri Cultural Health Services - •Kimberley - Fitzroy Crossing

HOMELESSNESSJOINT COMMONWEALTH / STATE NATIONAL PARTNERSHIP AGREEMENT WESTERN AUSTRALIAN PROGRAMS INFORMATION UPDATE

LIST OF SERVICE PROVIDERS55 Central Inc.

Accord West

Albany Halfway House Association Inc.

Anglicare WA Inc

Anglicare WA Inc. in partnership with Palmerston Association Inc

Australian Red Cross

Avon Youth Community and Family Services Inc.

Bega Garnbirringu Health Services Inc.

Carnarvon Family Support Service Inc.

Centacare Kimberley Association Inc.

Centrecare Inc.

City of Stirling

Chrysalis Support Services Inc.

Esperance Crisis Accommodation Service

Foundation Housing Limited

Fremantle Multicultural Centre

Geraldton Resource Centre Inc.

Goldfields Women’s Refuge Assoc. Inc

Hills Community Support Group Inc.

Kimberley Community Legal Services Inc.

Lamp Inc.

Lucy Saw Centre Association Inc

Marnin Bowa Dumbara Aboriginal Corporation

Mercy Community Services Inc

Mission Australia

Multicultural Services Centre of Western Australia Inc.

Nindilingarri Cultural Health Services Inc.

Parkerville Children and Youth Care Inc

Patricia Giles Centre Inc.

Pat Thomas Memorial Community House Inc.

Pilbara Community Legal Service

Ruah Community Services

Share and Care Community Services Inc.

St Bartholomew’s House Inc.

St Patrick’s Community Support Centre

St Patrick’s Community Support Centre - The Sister’s Place

South West Refuge Inc.

Swan Emergency Accommodation Inc.

The Salvation Army

UnitingCare West

WestAus Crisis and Welfare Services Inc.

Women’s Health Care Association Inc.

Women’s Council for Family and Domestic Violence Service Inc.

Youth Futures WA Inc.

Australian Government

Department of Families, Housing, Community Services

and Indigenous Affairs

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